See all properties

citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for citizenM Boston North Station

Interior
Terrace/patio
Interior
Exterior
King Room Downtown View

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Museum of Science
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room Downtown View

Premium bedding, pillowtop beds, in-room safe, desk

King Room Downtown View

9.4 out of 10
Exceptional
(69 reviews)
  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillowtop beds, in-room safe, desk

King Room

9.0 out of 10
Wonderful
(416 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby sitting area

citizenM Boston Back Bay

Free WiFi
Restaurant
Air conditioning
Gym
4.7 out of 5, Exceptional, (579)
The price is CA $216
per night
CA $251 total
includes taxes & fees
1 Feb - 2 Feb
citizenM Boston Back Bay

About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of Museum of Science. Boston Common and New England Aquarium are also within 2 miles (3 km).

What's nearby

  • TD Garden - 2 min walk
  • Massachusetts General Hospital - 10 min walk
  • Faneuil Hall Marketplace - 11 min walk
  • New England Aquarium - 17 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪City Winery - ‬5 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels
  • iPad
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2171 out of 2967 reviews" "
Rating 8 - Good. 490 out of 2967 reviews" "
Rating 6 - Okay. 172 out of 2967 reviews" "
Rating 4 - Poor. 71 out of 2967 reviews" "
Rating 2 - Terrible. 63 out of 2967 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

isabela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience, customer service is poor.. had to book an additional room but staff redirected me to book thru their website because they said the price was different in person. Prior to booking this hotel i called the number on the website to ensure i can upgrade to a bigger room to sleep 3 and the rep. Confirmed they had a room that fits 4 but in perosn they asked me to book a 2nd room for 1 person or lose my money for the first room book thru travelocity. The rep. Didnt finish helping me when she's moved on to anyone else that areived after me. She also mentioned that my sexond room would not have a view if i didnt upgrade to premium and it did have a window view just not to the city buildings.
Stayed 1 night in Nov 2024

8/10 Good

Colette

Stayed 3 nights in Oct 2024

8/10 Good

Colette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, very sleek etc but the room was tiny. Bed pushed against the window (view of the city) so we had to climb over each other. No comments!!!). Vanity in the middle of the room. Little privacy even in the bathroom, not what I expected for $700 a night. Service when available was good and friendly

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was extremely small, but I already knew that before I booked, but it was comfortable enough for one person. The hotel itself was excellent, the staff were very friendly, convenient location, clean, modern & within walking distance of nearly everything. I would stay here again!!!
Stayed 3 nights in Oct 2024

10/10 Excellent

Weiser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not have been in a more convenient location. We took the train directly into north station and then did a day trip to Salem (in and out of north station) during our stay, so this could not be beat. Great common areas and a fun set up! My only complaints are the breakfast was really pricey for what it was and there were several hairs in our room, but otherwise was very clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Alix Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay greatly! The staff always went above and beyond. We were there for a week and by day 3 we would walk in and everyone would greet us by name. Feel like family. Definitely would recommend 100/10!
Stayed 5 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Reid

Stayed 4 nights in Sep 2024

10/10 Excellent

Joe Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
I loved how it was above the TD garden for games
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a fantastic stay. Hotel staff were very friendly and accommodating and the hotel was such a convenient spot to stay after attending an event at the TD Garden. Room was super cute. Would definitely stay again if we have another event.
Stayed 1 night in Oct 2024

10/10 Excellent

Stefanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel and great location!
We stayed for two nights and loved this hotel! Location was great and walking distance to the Chelsea train station. There is a large grocery store also within walking distance. The first room we were given did not have working AC, so we were moved to another room and unfortunately the living room TV wasn’t working. It was supposed to be fixed our second day but never was (but we had plans out so we really didn’t need the 2nd tv). Breakfast was really good!
Stayed 2 nights in Oct 2024

8/10 Good

Lorna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Moreland

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The room was very dusty, and it felt like cleaning was an afterthought. Otherwise, very accommodating, great location, and the staff were pleasant and welcoming.
Stayed 1 night in Oct 2024

10/10 Excellent

Xavier

Stayed 3 nights in Oct 2024

10/10 Excellent

kelley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location if you are attending an event at the Garden, almost part of the building. Clean rooms. Nice views from the room. Pleasant vibe in bar area. Rooms are on the smaller side but worked for us, we were not there to hang around in the room.
Stayed 1 night in Oct 2024

6/10 Okay

Susan

Travelled with family
Disliked: Cleanliness
Disappointed. We’ve stayed at a CitizenM before and had a great experience. This time around not so much. We arrived very early and asked if it was possible to check in early as the website says you can do if rooms are available. Had every intention of paying for the early check in too but the guy at check in simply said check in starts at 2PM and looked at us like we were crazy to be asking. Later after we finally did check in we went to the bar/cafe area and ordered drinks. The guy working there seemed incredibly annoyed that we asked him to do his job. Also FYI breakfast is a rip off. We’re Canadian and paid $60 bucks for it one day. It was a “buffet” with about 6 items to choose from. So I needed up paying $30 bucks for a croissant and a piece of bacon. But the worst thing of all was the disgusting bed. In the crevice of the mattress we found tons of hairs and crumbs that clearly hadn’t been vacuumed in weeks at LEAST. Really grossed us out. Location is decent if you’re going to Salem but I’d suggest a different nearby hotel as this place really missed the mark.
Stayed 3 nights in Oct 2024

10/10 Excellent

Misa, ATLANTA

Stayed 2 nights in Sep 2024

10/10 Excellent

Genesis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the updated check in procedure and this hotel by far had the best bedding we’ve ever stayed at. The pillows and comforter were so soft I looked up online where I could buy some. We were close to the train station, Garden arena and walking distance to every thing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Taylor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location. Walkable to many restaurants. Clean hotel with nice breakfast
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
The room were too small for comfort and everything was internet based (the check in, the tv, and lights in the rooms, Digital accesses should be easy and convenient but it was a little tedious and impersonal.
Stayed 2 nights in Oct 2024

6/10 Okay

Philip

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very awesome location next to the arena. We walked everywhere and the main attractions were all very close
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the premium room was amazing. Will definitely stay again. The only thing I didn't care for was that there's no parking at the hotel. We booked the Alcott garage but since there was a bruins game, they wouldn't let us park until it was cleared out. We ended up losing a lot of time.
Stayed 1 night in Oct 2024