citizenM Boston North Station

4.0 star property
4-star hotel near TD Garden, connected to a shopping center

Choose dates to view prices

Photo gallery for citizenM Boston North Station

Interior
King Room Downtown View
Exterior
Interior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Free WiFi

Explore the area

Map
80-120 Causeway Street, Boston, MA, 02114
  • TD Garden
    ‪2 min walk‬
  • The Freedom Trail
    ‪4 min walk‬
  • Museum of Science
    ‪10 min walk‬
  • Boston, MA (BOS-Logan Intl.)
    ‪7 min drive‬

Room options

King Room Downtown View

  • 14 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Boston

Heart of Boston.A stay at this West End hotel places you steps from TD Garden and within a 10-minute walk of Museum of Science. Faneuil Hall Marketplace and Boston Harbor are also within half a mile (1 km).

What's nearby

  • TD Garden - 2 min walk
  • Massachusetts General Hospital - 10 min walk
  • Faneuil Hall Marketplace - 11 min walk
  • New England Aquarium - 17 min walk
  • Boston Common - 18 min walk

Getting around

  • North Station - 2 min walk
  • Haymarket Station - 6 min walk
  • Logan International Airport (BOS) - 7 min drive

Restaurants

  • ‪Hub Hall - ‬2 min walk
  • ‪City Winery - ‬5 min walk
  • ‪Big Night Live - ‬2 min walk
  • ‪Insight Club Lounge - ‬2 min walk
  • ‪The Greatest Bar - ‬1 min walk

About this property

citizenM Boston North Station

4-star hotel near TD Garden, connected to a shopping center
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center, 6 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A 24-hour fitness center, multilingual staff, and coffee/tea in a common area are also featured at the business-friendly citizenM Boston North Station.

This 4-star Boston hotel is smoke free.

  • 1 building
  • 272 guestrooms or units
  • 8 levels
  • Built in 2019
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Front-desk safe
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
CitizenM Boston North Station offers 272 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-inch LED televisions come with premium cable channels. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, safes, and phones. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: USD 20.00 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height desk
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 43-inch LED TV
  • Cable channels
  • iPad
  • iPod dock
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 69
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 20.00 per person
  • Late check-out fee: USD 69 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 18991267008
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The tax ID number is 18991267008. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Onsite parties or group events are strictly prohibited. This property uses wind and solar energy, plus eco-friendly cleaning products. Long-term renters welcome. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and a security system in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • One child 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

citizenM Boston North Station Hotel
citizenM Boston Station Hotel
Citizenm Boston Station Boston
citizenM Boston North Station Hotel
citizenM Boston North Station Boston
citizenM Boston North Station Hotel Boston

citizenM Boston North Station Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2301 out of 3109 reviews
Rating 8 - Good. 496 out of 3109 reviews
Rating 6 - Okay. 177 out of 3109 reviews
Rating 4 - Poor. 72 out of 3109 reviews
Rating 2 - Terrible. 63 out of 3109 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

2/10 Terrible

Wayne

Stayed 3 nights in Jan 2025

4/10 Poor

Wayne

Disliked: Cleanliness
Sheets in bed were stained. Moved to another room with no compensation for my troubles until I spoke up. Very disappointed

10/10 Excellent

Jaqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

2/10 Terrible

isabela

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible check in experience, customer service is poor.. had to book an additional room but staff redirected me to book thru their website because they said the price was different in person. Prior to booking this hotel i called the number on the website to ensure i can upgrade to a bigger room to sleep 3 and the rep. Confirmed they had a room that fits 4 but in perosn they asked me to book a 2nd room for 1 person or lose my money for the first room book thru travelocity. The rep. Didnt finish helping me when she's moved on to anyone else that areived after me. She also mentioned that my sexond room would not have a view if i didnt upgrade to premium and it did have a window view just not to the city buildings.
Stayed 1 night in Nov 2024

10/10 Excellent

Christopher, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience for my first time in biston.
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to restaurants/pubs.
Stayed 6 nights in Nov 2024

10/10 Excellent

Colleen

Stayed 1 night in Nov 2024

10/10 Excellent

Shea H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Shea H

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Alexys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Saul

Liked: Cleanliness, staff & service, property conditions & facilities
Very great and convenient hotel. Will definitely stay again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Madeleine

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is fantastic! Cute and quirky with seriously great staff. The rooms are small but impeccably clean with great views. The hotel is surrounded by tonnes of places to eat, lots of sports bars and within walking distance to tourist spots. I really loved my time here and when I come back to Boston, I will book in again. No brainer
Stayed 4 nights in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
This is the perfect fun spot for a quick couples weekend.
Stayed 1 night in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location and everything was great! Jerry and staff were very helpful :)
Stayed 1 night in Nov 2024

10/10 Excellent

Jenna

Stayed 2 nights in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

UMPAWAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Betsy

Liked: Cleanliness, amenities
The ambience
Stayed 2 nights in Nov 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Scott

Disliked: Cleanliness
The shower is a container with your toilet. GROSS! Sink is next to your bed. How thought of this nasty.
Stayed 1 night in Nov 2024

10/10 Excellent

Kimberley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel super close to TD Garden, Big Night Live and North Station
Stayed 1 night in Nov 2024