Sunset at the Palms Resort - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Jamaica Beaches

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunset at the Palms Resort - Adults Only - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Treetop 1-Bedroom Suite
Outdoor pool
Exterior detail
Balcony

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • On private beach
  • Hot tub
  • Bar
  • All-inclusive
  • Breakfast included

Explore the area

Map
Norman Manley Blvd, Negril, Westmoreland
  • Bloody Bay
    1 min walk
  • Bloody Bay Beach
    13 min walk
  • Lotus Leaf Restaurant
    1 min walk
  • Negril (NEG-Negril Aerodrome)
    12 min walk

Room options

Treetop 1-Bedroom Suite

  • 70 sq m
  • Sleeps 4
  • 1 King Bed

Treetop Deluxe

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Treetop Standard

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Negril

Beachfront retreat .Within a 15-minute walk of the property, you'll find Jamaica Beaches and Bloody Bay Beach. Seven Mile Beach and Kool Runnings Water Park are also within 2 miles (3 km).

What's nearby

  • Bloody Bay - 1 min walk
  • Bloody Bay Beach - 13 min walk
  • Hedonism II - 20 min walk
  • Seven Mile Beach - 2 min drive
  • Kool Runnings Water Park - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive

Restaurants

  • ‪Green Island Restaurant, RIU - ‬13 min walk
  • ‪Hunter Steakhouse - ‬19 min walk
  • ‪Ackee - ‬3 min drive
  • ‪Hedonism II - Delroy's Bar - ‬20 min walk
  • ‪Mahogany - ‬4 min drive

About this property

Sunset at the Palms Resort - Adults Only - All Inclusive

4.5-star beachfront property near Jamaica Beaches
Sunset at the Palms Resort - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Sit back and relax on the beach with free beach club on site, umbrellas, and sun loungers. Have fun in the sun at Sunset at the Palms Resort - Adults Only - All Inclusive with summer activities like snorkeling, scuba diving, and windsurfing.

Free breakfast is available daily. There are 4 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. WiFi is free in public spaces. This all-inclusive property also offers an outdoor pool, a health club, and a spa tub.

This 4.5-star Negril property is smoke free.

  • 1 floor
  • 85 guestrooms or units
  • 4 dining venues
  • 3 bars or lounges
  • Buffet breakfast (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Bellhop
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Sunset at the Palms Resort - Adults Only - All Inclusive offers 85 air-conditioned accommodations with free minibar items and minibars. Rooms open to balconies. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and hair dryers.

This Negril property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and in-room massages can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include facials and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available

Things to do

  • Billiards/pool table
  • Fitness center
  • Free beach club
  • Kayaking
  • Outdoor pool
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkeling
  • Spa services
  • Spa tub
  • Windsurfing

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Mini-fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 99 per person from Sangster International Airport (MJB) in Montego Bay.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sunset at the Palms Resort - Adults Only - All Inclusive

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 99 per person (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and outdoor lighting in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Palms Sunset
Sunset Palms Negril
Sunset Palms Resort
Sunset Palms Resort All Inclusive
Sunset Palms Resort All Inclusive Negril
Sunset Palms Adults All Inclusive Negril
Sunset Palms Adults Inclusive
Sunset at the Palms Resort Adults Only All Inclusive
Sunset at the Palms Resort - Adults Only - All Inclusive Negril

Sunset at the Palms Resort - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 701 out of 1004 reviews" "
Rating 8 - Good. 187 out of 1004 reviews" "
Rating 6 - Okay. 68 out of 1004 reviews" "
Rating 4 - Poor. 27 out of 1004 reviews" "
Rating 2 - Terrible. 21 out of 1004 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Waychaun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! They helped us with whatever we needed! Sinclair, was a great taxi driver whenever we needed to go off the resort. Already planning a trip back!
Stayed 6 nights in Sep 2024

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, quiet, clean and conveniently located Resort, plus beach was beautiful.
Stayed 6 nights in Sep 2024

10/10 Excellent

Tonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was great and the food was amazing. Our personal concierge, Sadesa, was very friendly and helpful. All the staff made our staff very pleasant.
Stayed 4 nights in Sep 2024

10/10 Excellent

Chantel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds and property are beautiful and set in a tropical paradise. The staff (concierge, wait staff, cleaning staff, drivers, etc.) all were friendly, obliging, and provided top notch service. Although, no fault of the resort, the intermittent rain plus humidity caused mosquitos so repellant is a must!! Lastly, the property is not "beach front" it is a small walk across the street, but a crossing guard was available to assist.
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we cant wait to go back everything was amazing.
Stayed 5 nights in Sep 2024

10/10 Excellent

Joanna

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was beautiful and peaceful. The staff, food and atmosphere was excellent. I highly recommend a visit as long as you don’t seek a party atmosphere.
Stayed 6 nights in Aug 2024

6/10 Okay

William David

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The service made this hotel stand out. The rooms need upgrading badly! Our air conditioning went out after the first day in our first room as well as the blow dryer not working. Second room air quit working on our last full day. It was so hot that I couldn’t blow dry my hair. Called and reported, never got fixed. If they upgraded air, we would probably return, but at this point we’ll just go elsewhere.
Stayed 6 nights in Sep 2024

6/10 Okay

Stephanie

Liked: Property conditions & facilities
Disliked: Cleanliness
Food wasn’t great, most of the menu options were on repeat for the week. My room smelled like mildew. Most of the staff seemed overworked and were not very friendly. In comparison to the other Riu properties that I have stayed I would rate this poor-fair.
Stayed 5 nights in Apr 2024

10/10 Excellent

Riaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent fun experience
Stayed 7 nights in Aug 2024

10/10 Excellent

Chloe Jean

Stayed 5 nights in Aug 2024

10/10 Excellent

Alexis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this resort goes above and beyond to make sure you have a great stay! Highly recommend!
Stayed 6 nights in Aug 2024

10/10 Excellent

Becky

Liked: Cleanliness, staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

Paul Albert

Stayed 7 nights in May 2024

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet , if that is what you’re looking for. Small and cute
Stayed 3 nights in Aug 2024

10/10 Excellent

Evadney

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great
Stayed 5 nights in Aug 2024

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff members that we encountered were above and beyond expectations; namely, Cadesa, Jamie Tarine, and Dhalia, Sadesa.
Stayed 4 nights in Aug 2024

10/10 Excellent

Michel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sunset at the palms was hands down the most romantic vacation we’ve ever had. It was our 20th anniversary and SATP made every effort to make sure our vacation was amazing. Kadian the concierge was awesome at making sure everyday was special for us. The staff, the food and the entertainment was all so romantic. Highly recommend this place for couples!
Stayed 5 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love it here! Such beautiful grounds, fantastic service, kind and helpful staff, best beaches. We love the tree houses. Food is always good and we love the slow pace of this quiet and tranquil resort.
Stayed 6 nights in May 2024

10/10 Excellent

Hopelyn, San Angelo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice. Love the staff, very friendly and nice
Stayed 5 nights in Aug 2024

10/10 Excellent

KULVINDER SINGH

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! Staff is incredibly friendly and super helpful. It's a smaller resort which we liked. Food is the best we had at an all inclusive resort. Best part is the beach which is clean, warm and shallow. Only downside for us was it rained a lot and lots of mosquitoes. But that's Mother Nature for ya!! Will definitely be back, it was our 20 year anniversary and so happy we spent it there
Stayed 7 nights in Jul 2024

10/10 Excellent

Anel

Stayed 5 nights in Jul 2024

10/10 Excellent

Keishana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The room was ok. There was a problem with the hot water, but they fixed it. I didn’t like the view for an upgraded room. The pros are the Customer service. They are genuine and really care about you. You are not just a number. The bartender in the main lobby was awesome. Dahlia at the front desk was awesome. Bianca was also great. I would come back again and again strictly off of Customer service. And the beach is beautiful. If you get there early enough, you can have your own hut
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadimira

Stayed 8 nights in Jul 2024

10/10 Excellent

Ismet

Stayed 8 nights in Jul 2024

4/10 Poor

Ana

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I wouldn’t say that the sunset at the palms was terrible but it wasn’t great either. For an all inclusive ADULTS ONLY I expected more. they really got to setup with their drink menu and add some entertainment. The taste of their cocktails was questionable and by 9pm the place was dead. It felt more like a retirement home than a vacation destination. Not to mention their pool was always dirty. Getting into the the water felt like swimming in a pond, all slimy with creatures floating around. On the bright side the room were supper pretty and clean. The staff were all super nice and friendly. This place gives expensive motel vibes, somewhere you go to eat and shower, unless maybe you’re in your 50’s then maybe the vibe might hit different
Stayed 4 nights in May 2024