Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property with 3 outdoor pools

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Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
Aerial view
1 bedroom, free minibar, in-room safe, blackout drapes
3 outdoor pools, pool umbrellas, sun loungers
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪3 min walk‬
  • Doctor's Cave Beach
    ‪10 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, Ocean View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (C)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite (C)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Courtyard View (U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (Elite Club | C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Montego Bay

Beachfront retreat .Within a 5-minute walk of this Montego Bay property, you'll find Jamaica Beaches and Whitter Village. Also, Blue Diamond Shopping Centre is within half a mile (1 km) and SuperClubs Ironshore Golf and Country Club is within 2 miles (3 km).

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 3 min walk - 0.3 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.6 km
  • Rose Hall Great House - 9 min drive - 7.9 km
  • Doctor's Cave Beach - 10 min drive - 6.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star beachfront property with 3 outdoor pools
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square meters) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • Meeting rooms
  • 1916 sq ft of conference space
  • 178 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, German, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 952 out of 1483 reviews
Rating 8 - Good. 312 out of 1483 reviews
Rating 6 - Okay. 123 out of 1483 reviews
Rating 4 - Poor. 52 out of 1483 reviews
Rating 2 - Terrible. 44 out of 1483 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Charles Earl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Cleanseness, friendliness of staff. Stayed 7days. There was a variety of food, however, the food was cold.
Stayed 7 nights in Apr 2025

10/10 Excellent

Denise, Wilsonville

Stayed 9 nights in Jan 2025

10/10 Excellent

Angela Maureen, Hope Mills

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
At first the Hotel seems smaller than the other Riu I have been to but was told I was able to go to the other 2 Riu was was much larger. The rooms were comfortable, nice scenery from the balcony, beautiful beach, friendly workers. The food was amazing especially the the Jamaican food. Food variety was kind of small. Overall I enjoyed myself and it was relaxing.
Stayed 5 nights in Jan 2025

4/10 Poor

Trish

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jan 2025

8/10 Good

Gina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Noreli Kristina, New York

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was great Siri, scion, bubbles, jehar Horace off the top of my head
Stayed 4 nights in Jan 2025

10/10 Excellent

Christesla

Stayed 4 nights in Jan 2025

10/10 Excellent

Carlisa

Liked: Staff & service
Stayed 4 nights in Jan 2025

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was situated between two other Riu properties and we had access to all three. This was a great benefit, and Riu Palace was our preferred property of the three. Food was amazing every day, and the environment was fantastic! Visited Negril and Ocho Rios by rental car and Mobay felt like the best option of the three. All the staff was exceptional!
Stayed 5 nights in Jan 2025

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We just returned from a week at the RIU Palace. Was an amazing week!!! We celebrated our 25th anniversary. Everyone so friendly especially Lewis at front desk who made our visit so perfect and Dr Phil who entertained us every day at breakfast and lunch. This resort is beautiful and so welcoming. Food was great, entertainment was fun. We met so many wonderful people , a lot were returning guests. Will definitely be returning!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Crystal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this resort so peaceful and the drinks were amazing!! When I wanted to party we had access to go to the other two properties.
Stayed 4 nights in Jan 2025

8/10 Good

Chelci A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the overall look and people at the property. We had a couple of broken items in our room but most were repaired. It was hard to get dinner reservations at the restaurants as well but there were other options available.
Stayed 4 nights in Jan 2025

8/10 Good

Yaribel

Travelled with partner
Liked: Cleanliness
The staff through me off. I’m very respectful and kind. It does not cost anything to be polite. When it comes to the staff I just wished they didn’t make it so obvious that they don’t like their jobs. Now it’s not all staff but in my stay I would say 5 members did not give that “welcoming feel”. Aside from such the entertainment was great! Food was good.
Stayed 4 nights in Jan 2025

10/10 Excellent

Barbara, Mesa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved Riu palace
Stayed 5 nights in Jan 2025

4/10 Poor

Tiffany M

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping only cleaned our room once during our stay. Also we didn't have washcloths for the 3rd day there. The food was always cold are luke warm and I don't know about anyone else but I hate eating cold food especially breakfast. Wasn't enough American food choices are restaurants on property. And not much of scenery at any of the three Riu resorts. This is a two star resort at best.
Stayed 3 nights in Jan 2025

8/10 Good

TASHA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 4 nights in Jan 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 4 nights in Oct 2024

10/10 Excellent

Emelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the energy of the staff and the professionals way they carried themselves. The water pressure in the sink wasnt good at all..Also water was dripping from the top onto the floor.
Stayed 4 nights in Jan 2025

10/10 Excellent

Adrain

Good times
Stayed 3 nights in Jan 2025

10/10 Excellent

Mylene

Very good staff and the cleanliness of the Hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Takiyah

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great time and would absolutely go back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Whitney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time I wasn’t able to enjoy all the restaurants on site due to lack of availability for reservations and the 24 hr food spot wasn’t good it’s better to eat off site if your looking for great food overall I had a great time
Stayed 3 nights in Jan 2025