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Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5 star property
4.5-star beachfront property near Jamaica Beaches

Choose dates to view prices

Photo gallery for Hotel Riu Palace Jamaica - Adults Only - All Inclusive

3 outdoor pools, pool umbrellas, sun loungers
1 bedroom, free minibar, in-room safe, blackout drapes
3 outdoor pools, pool umbrellas, sun loungers
Aerial view
Aerial view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
Mahoe Bay - Ironshore P O, Montego Bay, Saint James
  • Whitter Village
    ‪3 min walk‬
  • Blue Diamond Shopping Centre
    ‪3 min walk‬
  • Doctor's Cave Beach
    ‪10 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Junior Suite, Courtyard View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (E)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, Ocean View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (C)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (C)

  • 41 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Courtyard View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (L)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (U)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, E)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-US)

  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Garden View (B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-US)

  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Garden View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite, Oceanfront (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | C)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Partial Ocean View (L)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Partial Ocean View (L)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club, B2C-US)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club, B2C-US)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Garden View (E)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Garden View (E)

  • 41 sq m
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Ocean View (U)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Ocean View (U)

  • 41 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Courtyard View (B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Courtyard View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Oceanfront (Elite Club | B2C-CA)

1 bedroom, free minibar, in-room safe, blackout drapes

Junior Suite, Oceanfront (Elite Club | B2C-CA)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Jetted Tub, Ocean View (Elite Club | C)

1 bedroom, free minibar, in-room safe, blackout drapes

Suite, Jetted Tub, Ocean View (Elite Club | C)

  • 59 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Montego Bay

Beachfront retreat .Within a 5-minute walk of this Montego Bay property, you'll find Jamaica Beaches and Whitter Village. Also, Blue Diamond Shopping Centre is within half a mile (1 km) and SuperClubs Ironshore Golf and Country Club is within 2 miles (3 km).

What's nearby

  • Whitter Village - 3 min walk - 0.3 km
  • Blue Diamond Shopping Centre - 3 min walk - 0.3 km
  • SuperClubs Ironshore Golf and Country Club - 3 min drive - 2.6 km
  • Rose Hall Great House - 9 min drive - 7.9 km
  • Doctor's Cave Beach - 10 min drive - 6.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 12 min drive

Restaurants

  • ‪Ackee - ‬3 min walk
  • ‪Rose Hall Restaurant - ‬2 min walk
  • ‪Steak House At Riu Reggae - ‬3 min walk
  • ‪KFC - ‬6 min walk
  • ‪The Jerk Hut - ‬3 min drive

About this property

Hotel Riu Palace Jamaica - Adults Only - All Inclusive

4.5-star beachfront property near Jamaica Beaches
Hotel Riu Palace Jamaica - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers its guests a full-service spa, 3 outdoor swimming pools, a health club, and a hot tub. There are 5 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

Business amenities include meeting rooms and limo/town car service. Event space at this property measures 1916 square feet (178 square meters) and includes conference space. A nightclub, a sauna, and spa services are also featured at the luxury Hotel Riu Palace Jamaica - Adults Only - All Inclusive. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 4.5-star Montego Bay property.

  • 288 guestrooms or units
  • 4 levels
  • 2 buildings
  • 5 dining venues
  • 2 swim-up bars
  • 4 bars or lounges
  • Meeting rooms
  • 1916 sq ft of conference space
  • 178 sq m of conference space
  • Built in 2013
  • Buffet breakfast (free)
  • Nightclub
  • Manager's reception (free)
  • Deli
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Convenience store
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Smoking in designated areas
  • Bar by the pool
Hotel Riu Palace Jamaica - Adults Only - All Inclusive offers 288 air-conditioned accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with jetted bathtubs, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, German, Italian, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 swim-up bars
  • 4 bars/lounges
  • 5 restaurants
  • A poolside bar
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 3 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Well-lit path to entrance

Room amenities

Entertainment

  • Flat-screen TV with cable/satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Living room
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
When a room reservation includes a round-trip airport transfer at no charge, it's essential to respond to the supplier's message to arrange the shuttle service.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Palace Jamaica - Adults Only - All Inclusive

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. Minimum Spring Break check-in age is 21 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa and Mastercard. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and children 18 years old and younger aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Jamaica Palace
Jamaica RIU
Jamaica RIU Palace
Palace Jamaica
RIU Jamaica
RIU Jamaica All Inclusive
RIU Jamaica Palace
RIU Palace
RIU Palace Jamaica
Riu Jamaica Inclusive Adults
Riu Palace Jamaica All Inclusive Adults Montego Bay
Riu Palace Jamaica All Inclusive Adults
Riu Palace Jamaica Adults Montego Bay
Riu Palace Jamaica Adults
Riu Palace Jamaica All Inclusive Adults Only
Riu Jamaica Inclusive Montego
Riu Palace Jamaica All Inclusive Adults Only
Riu Palace Jamaica Adults Only All Inclusive

Hotel Riu Palace Jamaica - Adults Only - All Inclusive Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1077 out of 1684 reviews
Rating 8 - Good. 360 out of 1684 reviews
Rating 6 - Okay. 138 out of 1684 reviews
Rating 4 - Poor. 62 out of 1684 reviews
Rating 2 - Terrible. 47 out of 1684 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise, Wilsonville

Stayed 9 nights in Jan 2025

10/10 Excellent

Shay

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire RIU Jamaica Palace staff are amazing! Everyone was friendly and helpful and went out of their way to make our stay enjoyable. The room was very comfortable and the food selections are also excellent!
Stayed 4 nights in Dec 2024

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2024

10/10 Excellent

Darius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks peace and blessings!
Stayed 5 nights in Dec 2024

8/10 Good

Aalayia J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed our overall stay at this property and would stay here again!
Stayed 6 nights in Dec 2024

10/10 Excellent

Michael

The staff at the hotel was exceptional
Stayed 7 nights in Dec 2024

6/10 Okay

Felicia

Travelled with partner
Liked: Cleanliness
Food could be better my hot tub in my room was broken and the room door wouldn’t close correctly had a huge gap in the door
Stayed 5 nights in Dec 2024

10/10 Excellent

Kettelie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Only some of your guests was very disturbing on the second floor for 3 nights in a row to much noise at one o ‘clock in the morning
Stayed 6 nights in Dec 2024

6/10 Okay

Jill

Liked: Staff & service
Stayed 4 nights in Dec 2024

8/10 Good

Akia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that everything was at the resort and if you wanted to go off the resort transportation was provided it felt safe. Great time I will definitely go again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Blackwell

Stayed 4 nights in Dec 2024

8/10 Good

Vincenzina

Travelled with partner
Liked: Cleanliness, staff & service
Very nice facility.
Stayed 5 nights in Dec 2024

10/10 Excellent

Peterson

Stayed 3 nights in Nov 2024

2/10 Terrible

Larry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m not disappointed with the hotel. I’m disappointed with Expedia. I’ve spoken to several representatives about a delayed flight, and one of them changed my flight and offered to change my hotel to match my new flight. However, Expedia couldn’t accommodate me despite their previous assurances. This mistake has resulted in significant financial losses for me. When I requested a refund, they claimed that the hotel manager didn’t approve it, even though they had previously stated that they would. This unfortunate incident occurred around the holidays and my wife’s birthday, which adds to my disappointment. Consequently, I will not be booking with Expedia again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Shemar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing
Stayed 6 nights in Dec 2024

10/10 Excellent

Jayland

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing!!! The bad reviews are coming from Stuck up old people. If you not trying to party RIU not for you go to the west side of the island. Staff was beyond amazing and the food was great. Thank you Riu palace for your hospitality. I will bed definitely be back
Stayed 4 nights in Dec 2024

8/10 Good

LaShonda Rena

Travelled with family
Liked: Cleanliness, staff & service, amenities
The property is ok. My room was a ocean view nice but smell like mildew I look at the vents it had mold on it. Over all the stay was ok.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yolanda

Stayed 4 nights in Sep 2024

10/10 Excellent

Janice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that works there is so lovely , the place was nice the food was great
Stayed 5 nights in Dec 2024

10/10 Excellent

Azzam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can be noisy at night, no clear entertainment programs announcement.
Stayed 7 nights in Dec 2024

10/10 Excellent

Jose

Travelled with partner
Wondeful
Stayed 3 nights in Dec 2024

10/10 Excellent

Nurul

Liked: Cleanliness
Restaurants are not available shoowing close
Stayed 4 nights in Dec 2024

4/10 Poor

Karen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is one of the more expensive resorts and I felt like the way they do the dining options are ridiculous . I was not. It told at check in that i had to hurry and book if I wanted to dine at restaurants I paid for. I wasn’t there for 6 hours and every restaurant was booked for the next 4 days. I went for an experience and did not expect to eat at a buffet the entire stay. I will definitely not book my clients here in the future,
Stayed 4 nights in Dec 2024

8/10 Good

Tara, Baltimore

Stayed 5 nights in Nov 2024