Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
4.5-star beachfront resort near Jamaica Beaches

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Aerial view
Buffet
Aerial view
Private beach, white sand, beach cabanas, sun loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay Convention Centre
    ‪16 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪15 min drive‬

Room options

Suite, 2 Bedrooms, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Oceanfront

  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

Grand Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Suite, 2 Bedrooms, Resort View

  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

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About the area

Montego Bay

Beachside getaway.Within a 15-minute walk of the resort, you'll find Three Palms Ocean Course and The Shoppes at Rose Hall. Half Moon Golf Course and Montego Bay Convention Centre are also within 2 miles (3 km).

What's nearby

  • Half Moon Golf Course - 15 min walk - 1.3 km
  • Montego Bay Convention Centre - 16 min walk - 1.3 km
  • White Witch of Rose Hall Golf Course - 3 min drive - 2.1 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.6 km
  • Rose Hall Great House - 3 min drive - 2.2 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Choicez - ‬6 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬1 min walk

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5-star beachfront resort near Jamaica Beaches
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Plasma TV with digital channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
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Jewel Grande Resort All Inclusive
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Jewel Grande Montego Bay Resort All Inclusive
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Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
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Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 911 out of 1466 reviews
Rating 8 - Good. 304 out of 1466 reviews
Rating 6 - Okay. 145 out of 1466 reviews
Rating 4 - Poor. 57 out of 1466 reviews
Rating 2 - Terrible. 49 out of 1466 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JAMES, MULBERRY

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property. With the exception the cleaning staff did not remove the trash from previous guests. They also left wet linen in the washer machine
Stayed 1 night in Mar 2025

8/10 Good

JONI MARIE BENTZ, Lewis Center

Stayed 9 nights in Jan 2025

8/10 Good

JONI MARIE BENTZ, Lewis Center

Travelled with partner
Liked: Cleanliness, amenities
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.

4/10 Poor

Sean, PELHAM

Stayed 4 nights in Feb 2025

4/10 Poor

Sean, PELHAM

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Accommodations may have been nice a few years ago but this reaort is in serious need of refurbishment. Rooms are very basic and require serious technology upgrades. Dining was adequate and also basic. Nothings special about this resort. I've stayed at 5 other resorts in Jamaica that were better.

8/10 Good

Eyginai

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Eyginai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this resort a couple of years ago and the upkeep was so much better last visit. So were the food options. The buffet doesn’t stay open all day, and from 2:30 till six you only have room service and a grill for food options. Our butler never came to our room, so on day three we had to request a sheet exchange. Customer service was excellent though and we had a really nice time.

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.

4/10 Poor

Talha A

Travelled with family and small children
Disliked: Staff & service, amenities
Mediocre service, not worth the price of 6k for 4 days. Limited.food options, run down buildings, not stroller friendly

2/10 Terrible

Ahmet

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They told us they were overbooked and did not give our second room until we really argued with them. It was 7:30 pm by the time they gave us our second room. They knew we needed an extra bed in the room, they did not provide it until the third day of our stay. Overall, horrible experience
Stayed 4 nights in Dec 2024

8/10 Good

basil

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful ocean view.
Stayed 1 night in Dec 2024

8/10 Good

Georgette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so helpful and friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Allena Shoshanna Hall

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful! Every staff member was very nice and not asking for tips (even though we tipped everyone who helped us) it was nice for them to not be pushy about it. The food was AMAZING! Even the food at the buffet. We definitely will return next time we decide to travel back to JA. Thank you all for a smooth, safe, & entertaining Christmas vacation.
Stayed 4 nights in Dec 2024

8/10 Good

Karen

Stayed 5 nights in Dec 2024

10/10 Excellent

Vivette

Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good staffing travel back to and forth.. excellent
Stayed 3 nights in Dec 2024

10/10 Excellent

Brett

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great all inclusive option for the family. The staff are super friendly. The beach area is beautiful with lots of seating options and games. Food is fantastic.
Stayed 6 nights in Dec 2024

2/10 Terrible

Piotr

Disliked: Staff & service, property conditions & facilities
Booked an ocean front 3 bedroom for my family. On arrival we got a key and were escorted to the room with a parking lot view. We went back up the reception. Minutes later we were told that they “forgot” to tell us oceanfront has AC not working and they can fix it for 2 days… No reasonable compromise offered. We agreed to stay in the “parking lot view” room for two days if they can first show us the empty oceanfront with ac not working. After a lot of whispering and an hour wait the manager that was suppose to come talk to us still did not arrive. The manager miraculously appeared when we asked for refund and a cab so we can move to another hotel. Glad we are not staying here. Save yourself the trouble.
Stayed 4 nights in Dec 2024

4/10 Poor

Mickesha

Disliked: Property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Vivette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean staffing excellent driver on time good service
Stayed 1 night in Dec 2024

10/10 Excellent

Amy Denise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with lots of all inclusive food and activity options.
Stayed 5 nights in Dec 2024

10/10 Excellent

Rt Nardo

Stayed 2 nights in Dec 2024

6/10 Okay

simone

Stayed 6 nights in Dec 2024

10/10 Excellent

Alireza

Stayed 4 nights in Nov 2024

10/10 Excellent

Jofanny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
BOOK YOUT STAY HERE! We truly enjoyed our stay at the Jewel Grande and truly didn’t want to leave! At Crickets- Hailie and Dwight were phenomenal! At the Orchids buffet - Tackiesha and others were simply outstanding ! Andre with baggage claim outside th property made sure our things were safe and did such a great job at communicating. Ackeem , spa receptionist as well as Cristal the spa valet , plus our masseuses - Soroyal and Loretta - were a delight! We cannot wait to return !
Stayed 4 nights in Dec 2024