See all properties

Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property
Upscale beachfront resort with 2 outdoor pools

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, sun loungers
Buffet
Private beach, white sand, beach cabanas, sun loungers
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Three Palms Ocean Course
    ‪13 min walk‬
  • The Shoppes at Rose Hall
    ‪15 min walk‬
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room

Suite, 2 Bedrooms, Oceanfront

  • 152 sq m
  • Ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • 152 sq m
  • Partial ocean view
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • 78 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront

  • 96 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Twin Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront

  • 130 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 2 Double Beds, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout drapes

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 2 Bedrooms, Resort View

  • 152 sq m
  • Resort view
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Twin Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep soaking tub, rainfall showerhead, designer toiletries, hair dryer

Suite, 1 Bedroom, Resort View

  • 96 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront

  • 184 sq m
  • Ocean view
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Twin Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • 75 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout drapes

Villa, 3 Bedrooms, Oceanfront

  • 408 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms

  • 240 sq m
  • Ocean view
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Twin Sofa Bed

Similar properties

Aerial view

Hilton Rose Hall an All-Inclusive Resort

On private beach
Pool
All-inclusive
Spa
4.3 out of 5, Excellent, (2000)
The price is CA $757
per night
CA $757 total
includes taxes & fees
4 Feb - 5 Feb
Hilton Rose Hall an All-Inclusive Resort

About the area

Montego Bay

Beachside getaway.Within a 15-minute walk of the resort, you'll find Three Palms Ocean Course and The Shoppes at Rose Hall. Half Moon Golf Course and Montego Bay Convention Centre are also within 2 miles (3 km).
View more Resorts in Montego BayOpens in a new window

What's nearby

  • Half Moon Golf Course - 15 min walk
  • Montego Bay Convention Centre - 16 min walk
  • White Witch of Rose Hall Golf Course - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive
  • Rose Hall Great House - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 18 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬10 min walk
  • ‪Lobby Bar - ‬4 min drive
  • ‪Choicez - ‬6 min walk
  • ‪The Jerk Hut - ‬5 min drive
  • ‪Waves Restaurant - ‬1 min walk

About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Upscale beachfront resort with 2 outdoor pools
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. For a drink, you can stop by one of the onsite bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness center, and a rooftop terrace. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

  • 217 guestrooms or units
  • 12 levels
  • 3 buildings
  • 7 dining venues
  • 2 bars by the pool
  • 2 swim-up bars
  • 4 bars or lounges
  • 2 coffee shops
  • 4295 sq ft of conference space
  • 399 sq m of conference space
  • Built in 2009
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 14 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)

Food and drink

  • 7 restaurants and 2 coffee shops
  • 2 swim-up bars, 2 poolside bars and 4 bars/lounges
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • Digital channels
  • Plasma TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (roundtrip)
  • Airport shuttle fee per child: USD 16.5 (roundtrip)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 809 out of 1305 reviews" "
Rating 8 - Good. 266 out of 1305 reviews" "
Rating 6 - Okay. 132 out of 1305 reviews" "
Rating 4 - Poor. 51 out of 1305 reviews" "
Rating 2 - Terrible. 47 out of 1305 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Eyginai

Liked: Property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Eyginai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visit this resort a couple of years ago and the upkeep was so much better last visit. So were the food options. The buffet doesn’t stay open all day, and from 2:30 till six you only have room service and a grill for food options. Our butler never came to our room, so on day three we had to request a sheet exchange. Customer service was excellent though and we had a really nice time.

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Limited options for dining and nightlife. The room we had was outdated and lacked any appliances. The staff was exceptional! We honestly did not leave the resort often due to our safety concerns. We also were due a refund on our stay, we didn’t use one of the nights and never received a refund.

8/10 Good

TYREE L, Fort Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent! They deserve to be paid more. They are the backbone of the business!!!
Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful property. I have no complaints except for the room service for food. Takes at least an hour. Get the butler service if it’s an option, they help you out with everything. The food was amazing, the liquor on point and the views just breath taking. We will be back!
Stayed 4 nights in Oct 2024

2/10 Terrible

KunjalKumar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
(Do Not Recommend) Check-In Process: Entrance is poorly lit, very dark. Arrived for check-in at 2 PM; informed that the room wasn't ready (understandable as check-in is at 4 PM). Front desk staff indicated that the two-bed beachfront room we booked was unavailable due to a water issue. Offered a supposedly "upgraded" room on the 8th floor, which overlooked a noisy main road and party scene, rather than the beach. Even after not providing the room we booked, we received our room at 4:45 PM. Front desk staff were indifferent, showing no concern for our tiredness or the kids; their attitude was unprofessional, as they merely stated, "We’ll let you know when it’s ready." Returned at 4 PM to complete check-in; given a key but instructed to return for the room number. Confusing key programming process; staff was rude and unprofessional, offering no options for room selection. Room Condition: Room was outdated and poorly maintained. Noisy fans; air conditioning took a long time to cool the room. 8th-floor area was dirty, dusty, and lacked cleanliness. Elevator was slow and unsettling. Restaurant Experience: No information provided about restaurant hours or reservations; had to figure it out on our own. Limited dining options; lunch buffet was the primary choice. Breakfast was decent; lunch was good. For dinner, told reservations weren't needed, but upon arrival, we were asked to wait or make a reservation. Even with a reservation the next day, had to wait an hour for
Stayed 4 nights in Oct 2024

10/10 Excellent

Henok

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jewel Grande is a very neat, has great service and beautiful.
Stayed 4 nights in Oct 2024

4/10 Poor

Iraida

Travelled with group
Disliked: Amenities
The food at ALL of the restaurants was a huge disappointment.

4/10 Poor

Ronesha

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Iesha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing facility, accommodating staff and great cuisine!!!
Stayed 4 nights in Oct 2024

8/10 Good

Mercedes, BRONX

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, the buffet and the restaurants were very good. I only had one person to complain about and that was the guy who was the hostess for the jam/mex night every other staff member there were great. Good drinks too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Joshua

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Offseason in October was a great choice! Very few people and still great service by the staff! This was a memorable time!
Stayed 3 nights in Oct 2024

4/10 Poor

Traci

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Not Impressed
Service was seriously lacking! Villa was not prepped with utensils, plates, mugs etc for 6 guests. Took 2-3 hours to get food orders. Waited 1.5 hours for jerk chicken on the beach. Location of villa was convenient, beach was nice. No pool table as in images. It was off season, and very clear the B crew was on duty.
Stayed 4 nights in Oct 2024

6/10 Okay

megan

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Landscaping beautiful. Bathroom and vanity light didnt work. Unclear communication about dinner reservation. Dilapidated door next to A803. Shout out to Jeneel!
Stayed 3 nights in Oct 2024

2/10 Terrible

yoon joung, bayside

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didnt tell me about details .
Stayed 4 nights in Oct 2024

8/10 Good

Vanjiline

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The staff here are beyond sweet and ready to help. The dining was ok- it promised 10 restaurants but you need to make reservations for almost all and they are not all open daily. I think there are only 6 restaurants to eat which serve the same food daily except for the buffet
Stayed 6 nights in Oct 2024

8/10 Good

Kaweenia

Travelled with family
Our stay at Jewel was good but there are def improvements that need to be made. The good: -They called me days ahead and made sure to check in and ask if anything was needed and if I had any questions. -Check-in and out was very smooth -The steak house! - The breakfast options -The bar options and staff -The beach was very accessible and the staff assisting with food orders were amazing.. especially one young lady and I wish I got her name. - The dj on Tuesday night from 10-12 - The dj and young lady doing the family game night The bad: -The beach needs cleaning and has no motorized activity options. -The floors in the room and shower felt terrible! -The Italian restaurant with the exception of that bruschetta ! I got the Caesar salad which was bitter and the croutons tasted old. The chicken Alfredo was good but I didn’t get any chicken. -The amount of shuttle buses because one is just not enough. -There needs to be a digital option for finding food and entertainment information I wish I knew where to get a good coffee but overall I would return and recommend to friends. I think these are small adjustments that can easily be done. The staff was amazing overall and made sure they accommodated our needs.
Stayed 2 nights in Oct 2024

4/10 Poor

Biswajit

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Front desk staff was rude.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dhiogo Moreno

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Karam

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome overall
Stayed 4 nights in Oct 2024

10/10 Excellent

Natasha

Stayed 4 nights in Sep 2024

10/10 Excellent

Daniel

Liked: Cleanliness
Stayed 4 nights in Oct 2024

2/10 Terrible

Benjamin

Stayed 5 nights in Sep 2024

8/10 Good

Todd A

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Our stay overall was amazing. Aside from the major inconvenience of a “main water pipe bursting” leaving us on the first day, into the second day, with absolutely no water or ability to flush the toilets. We were told it would be fixed in an hour, which was a lie because after speaking with other people in our building, it had already been an issue for days. It was finally fixed on day 2 but then an issue again on our final day. We aren’t ones to complain EVER, but after getting no answer at the main desk on the phones we were forced to go down to ask if we could bathe in one of the other buildings. It was a huge inconvenience to be staying at a beautiful resort, not able to wash our hands, brush our teeth, shower or use our toilet, not to mention how much time was wasted checking back at the main lobby throughout the days for updates. But aside from all that, we must say the food was amazing at every restaurant, the staff was very attentive, the pools and beach were beautiful. Not much night life, but that didn’t bother us too much. We do still recommend this resort, because I’m sure the water issue isn’t a common occurrence. We just happened to be unlucky in our timing with our stay.
Stayed 6 nights in Oct 2024