Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
5-star beachfront property near Jamaica Beaches

Choose dates to view prices

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
Aerial view
Private beach, white sand, sun loungers, beach umbrellas
Aerial view
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Montego Bay Convention Centre
    ‪13 min walk‬
  • Half Moon Golf Course
    ‪13 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

Ocean View King

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Resort View King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Club King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • Ocean view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Club Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • Ocean view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Resort View Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • Resort view
  • 46.0 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

  • Ocean view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Montego Bay

Beachside getaway.Within a 15-minute walk of the property, you'll find Jamaica Beaches and Montego Bay Convention Centre. Three Palms Ocean Course and The Shoppes at Rose Hall are also within half a mile (1 km).

What's nearby

  • Montego Bay Convention Centre - 13 min walk - 1.1 km
  • Half Moon Golf Course - 13 min walk - 1.1 km
  • White Witch of Rose Hall Golf Course - 16 min walk - 1.3 km
  • Rose Hall Great House - 3 min drive - 2.0 km
  • Cinnamon Hill Golf Course - 3 min drive - 2.4 km

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

5-star beachfront property near Jamaica Beaches
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Similar properties

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • iPod dock
  • Pay movies

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 637 out of 1003 reviews
Rating 8 - Good. 215 out of 1003 reviews
Rating 6 - Okay. 80 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 36 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Jazmin D'andra

Liked: Cleanliness, staff & service, property conditions & facilities
Overall nice experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely beautiful. The staff is extremely friendly. The beach is stunning and we enjoyed our first trip to Jamaica immensely.
Stayed 4 nights in Jan 2025

10/10 Excellent

Maxim

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfect for a family vacation - the grounds were expansive and clean; the staff was polite and friendly; and the food options were tasty and plentiful. Would recommend the resort to any family looking for a safe island escape!
Stayed 5 nights in Jan 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2025

10/10 Excellent

Rashida

Stayed 4 nights in Jan 2025

8/10 Good

Darryl

Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. Usually any place you see people hosting wedding festivities is a good choice for a brief stay. The staff could assist with a bit more urgency however.
Stayed 2 nights in Jan 2025

10/10 Excellent

Marianna

Stayed 3 nights in Oct 2024

4/10 Poor

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it's a nice property. However, I booked a King room. After a 12 minute walk to my room, I got to the room and it was 2 double beds. I had to wait 30 minutes in line for a table at brunch, and then another 15 minutes for an omelette. Gabriel at the front desk was probably the highlight of my stay. She went above and beyond. Overall, the staff don't go above and beyond, which I understand given they're making $90 USD / Week. (I was told this by my taxi driver who used to work there).
Stayed 1 night in Jan 2025

10/10 Excellent

Darrell Richie

Stayed 3 nights in Dec 2024

8/10 Good

jose

Travelled with family
Liked: Cleanliness, staff & service
Compared to other years, I think the quality of food and entertainment has decreased.
Stayed 5 nights in Dec 2024

4/10 Poor

Jeanel

Stayed 6 nights in Dec 2024

10/10 Excellent

Neil

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Sabriya

Travelled with family
Disliked: Property conditions & facilities, room comfort

Ceiling Leaking / Major Water Issues

First night there my ceiling was dripping water which caused a wet hallway that my 2yr old slipped and fell on. Resulting in her injuring her nose. They put me in a lower level /grade room - the first of which had a terrible odor of bleach - the 2nd one was on the opposite side of the resort away from my family and they still are charging me for the first night. When I did get into my new room the following day, it had no hot water in the shower. There were several managers on duty that all had to hear what happened multiple times. I really wanted to enjoy this trip but it was riddled with hotel issues.
Stayed 6 nights in Dec 2024

6/10 Okay

Ana

Travelled with family
Liked: Property conditions & facilities
The shows and activities. I didn't like the service in particular at the buffet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Eugene

Travelled with group
Liked: Cleanliness, property conditions & facilities
Had a great visit except for a couple cold showers.
Stayed 4 nights in Dec 2024

8/10 Good

PREMJITH LAKSHMAN

Travelled with family
Liked: Cleanliness, property conditions & facilities
Some of the staff was not friendly at all. Some were very friendly. Hyatt should look into customer service training.
Stayed 5 nights in Dec 2024

10/10 Excellent

Sharla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was outstanding! I can't wait to return.
Stayed 5 nights in Dec 2024

8/10 Good

Shanell

Travelled with family
Liked: Cleanliness, staff & service
Nice property. It’s not perfect but you can tell it was posh in it’s hay day- could use renovations to upgrade the overall ambiance. The staff makes the experience wonderful, except for one front desk lady who had an attitude. All the other staff- Otis (bell man), Janice (Playa Rep), Cleopatra (Playa Agent) were excellent and genuine. My masseuse, Kaydean (pronounced Kay-deen) was absolutely amazing!!! I had the Rum Rub and Scrub and Kaydean was excellent. I think I fell asleep for a moment while she did my massage! Our room was nice (Oceanview double room) but as I mentioned previously, it could use some updating. Overall a nice stay. The staff is lovely!
Stayed 2 nights in Dec 2024

10/10 Excellent

Kiran

Travelled with partner
Liked: Amenities, property conditions & facilities
Property was incredible
Stayed 2 nights in Dec 2024

8/10 Good

Bruce Griffin

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Overall it was a cool experience. Food was good and had good vibes. We were on the 5th floor and our room smelled like mild dew and bathroom wasn’t the cleanest. But we made do lol
Stayed 3 nights in Dec 2024

10/10 Excellent

Cecilia

Travelled with group
Liked: Cleanliness, staff & service, amenities
My room smelled like mold and that triggered my allergies really bad causing a sinus infection. Other than that the property is beautiful! Great food! The staff is amazing and entertaining!
Stayed 4 nights in Dec 2024

10/10 Excellent

Shanna

Stayed 3 nights in Nov 2024

10/10 Excellent

Vania

Stayed 3 nights in Nov 2024

4/10 Poor

Santa

Travelled with group
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Hyatt ? Luxury brand, don’t think so. Customer service was bad! I had been to Jamaica and this was not the experience I had before.But they all seen like they were force to work. We had to birthday celebrations, which were mention at check-in and at the reservation for all the restaurants and nothing was done! The first night that we had dinner we kept calling the waitress to remind them that we had two birthdays. The food was okay! Not hype at all. Some food weren’t cooked properly since they wanted to rush things. The money spend was not worth it at all. There is so much more to mention.
Stayed 4 nights in Nov 2024

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff and facilities were great. The food at the buffet had a wide variety and everything was good.
Stayed 3 nights in Nov 2024