Hyatt Ziva Rose Hall - All Inclusive

5.0 star property
Upscale beachfront property with 2 outdoor pools

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun loungers, beach umbrellas
View from room
Aerial view
Private beach, white sand, sun loungers, beach umbrellas
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Three Palms Ocean Course
    ‪11 min walk‬
  • The Shoppes at Rose Hall
    ‪11 min walk‬
  • Montego Bay Convention Centre
    ‪13 min walk‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪13 min drive‬

Room options

Ocean View King

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean Front Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Ocean View Double

  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

One Bedroom Ocean View Suite

  • 94 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Resort View King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 101 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

King

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Club King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Ocean View Junior Suite King

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Club Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean View Butler Junior Suite

  • 96 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Deluxe Resort View King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Resort View Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Swim Up Double

  • 46.0 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite King

  • 61 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Deluxe Resort View Double

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

Ocean Front Junior Suite Double

  • 61 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Swim Up King

  • 46 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Montego Bay

Beachside getaway.Within a 15-minute walk of the property, you'll find Jamaica Beaches and Three Palms Ocean Course. Also, The Shoppes at Rose Hall is within half a mile (1 km) and Montego Bay Convention Centre is within 2 miles (3 km).

What's nearby

  • Montego Bay Convention Centre - 13 min walk
  • Half Moon Golf Course - 13 min walk
  • White Witch of Rose Hall Golf Course - 16 min walk
  • Rose Hall Great House - 3 min drive
  • Cinnamon Hill Golf Course - 3 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 13 min drive

Restaurants

  • ‪Urban Heat by FlavorZ - ‬8 min walk
  • ‪Lobby Bar - ‬5 min drive
  • ‪Choicez - ‬4 min walk
  • ‪The Jerk Hut - ‬6 min drive
  • ‪Waves Restaurant - ‬4 min walk

About this property

Hyatt Ziva Rose Hall - All Inclusive

Upscale beachfront property with 2 outdoor pools
Some rates at Hyatt Ziva Rose Hall - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a spa tub, and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

  • 387 guestrooms or units
  • 5 levels
  • 4 buildings
  • 7 dining venues
  • 6 bars or lounges
  • 50000 sq ft of conference space
  • 4645 sq m of conference space
  • Manager's reception (free)
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Beauty salon
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Zen Spa has 11 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's club
  • In-room child care (surcharge)
  • Laundry facilities
  • Playground
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 7 restaurants and 1 coffee shop/cafe
  • 6 bars/lounges, 1 swim-up bar and 1 poolside bar
  • Free daily reception
  • 24-hour room service

Things to do

  • 2 outdoor pools
  • Fitness classes
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness center
  • Full-service spa
  • Paddleboards on site
  • Playground
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels
  • iPod dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Ceiling fan
  • Down comforter
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Individually decorated
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
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Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 659 out of 1011 reviews" "
Rating 8 - Good. 198 out of 1011 reviews" "
Rating 6 - Okay. 82 out of 1011 reviews" "
Rating 4 - Poor. 34 out of 1011 reviews" "
Rating 2 - Terrible. 38 out of 1011 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with family
Liked: Property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Ebany

Liked: Cleanliness, staff & service, property conditions & facilities
Room was good for was excellent and staff was good too
Stayed 3 nights in Oct 2024

8/10 Good

Otennia

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Adriana Domenica

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent in every category. The staff were always courteous and attentive to our every need. The breakfast, lunch, snack and fine dinning dinner options were exquisite and freshly made. The facilities were well kept and clean at all times. The breathtaking shoreline of Montego Bay was just gorgeous. Overall, a 5-star vacation experience worth another visit very soon.
Stayed 7 nights in Oct 2024

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Good was very good. Everyone very friendly
Stayed 5 nights in Oct 2024

10/10 Excellent

Dalia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was excellent, Food excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

jaspreet singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

2/10 Terrible

Juanita

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pagamos por un resort 5 estrellas y en todos los aspectos lo calificaría como 2 estrellas. Encontramos cucarachas en el cuarto, la piscina estaba LLENA de cucarachas, se les subían a las personas mientras disfrutaban. No hacen actividades para niños. La comida es absolutamente picante y a pesar de uno solicitar que no la cocinen así, hacen caso omiso a las indicaciones. No hay variedad de frutas (solo papaya, patilla y melón, absolutamente insípidos). El personal no es amable, cada vez que se piden favores hacen mala cara. Traen los tragos en copas/vasos usados, sin lavar. Me llegaron un par de copas con pintalabios. El servicio a la habitación terrible. Un día cerraron el buffet y solo estaba abierto un restaurante muy condimentado. Mis hijos no pudieron comer, pedimos al cuarto y nunca llegó la comida a pesar de mis múltiples llamadas. Les tocó cenar Doritos y agua. Me considero una mujer tranquila, bastante amable, sin embargo esto sobrepasó todo. Hablamos con muchas personas, de Canadá, usa, Latinoamérica y todos coincidimos que está lejos la relación servicio para lo que uno paga. Todos coincidíamos en que el servicio del personal, la limpieza y la variedad de comida eran de un hotel de muy baja categoría. Las instalaciones son muy lindas pero mal tenidas. Espero que si lo consideran como destino, LO RECONSIDEREN. No cometan nuestro mismo error. Hay muchos lugares con mares iguales de lindos pero con mucha mejor calidad de hoteles.

10/10 Excellent

Linda Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Bobby

Liked: Staff & service, property conditions & facilities
Staff great very clean beach was beautiful no seaweed or rocks
Stayed 2 nights in Oct 2024

8/10 Good

Lillian, Indianapolis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a nice hotel. However, they have company in the hotel. That is pretty annoying. They push you to purchase a package that’s similar to a timeshare package for vacationing. I think that’s very tacky to bother people on their vacation. While they’re trying to enjoy their self the food Was OK. I’ve had a lot better. I did not like that you had to make reservations for your dinner every night. Also, keep an eye on your bill because they will added a lot of items on our bill that we did not purchase … be careful and check your bill the night before you leave so that you will have enough time to resolve any issues before you leave the property. I’ve been to Jamaica before and I stay at a different hotel. I enjoyed it much better. I will not be returning to this hotel ever thank you.
Stayed 4 nights in Aug 2024

8/10 Good

Chantal

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2024

8/10 Good

Adalto Ferreira

Liked: Cleanliness, amenities, property conditions & facilities
The food is too spice with no options
Stayed 4 nights in Oct 2024

8/10 Good

victoria

Travelled with family
Liked: Staff & service, amenities
Everything was great. The only thing is that the room we were given had a scent like something mildewy. We were accommodated with another room but it gave the same scent. I think it could from the ventilation. Be advised not all rooms were like this. My parents room was fine.Aside from that the staff were impeccable service to entertainment was great vibes. I miss Jamaica already!!
Stayed 3 nights in Oct 2024

8/10 Good

Tricia

Liked: Staff & service, property conditions & facilities
It was a short stay but the staff was polite and I enjoyed the facilities.
Stayed 1 night in Oct 2024

8/10 Good

Tricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the stay. Staff were very friendly and accomodating.
Stayed 1 night in Oct 2024

8/10 Good

Yvonne

Travelled with family
Liked: Cleanliness, staff & service, amenities
Wonderful stay
Stayed 4 nights in Oct 2024

8/10 Good

Melinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the staff, they were all so friendly and kind. My only complaint was the hot water and the pressure of the water being so low. It took hours for the water to get flowing and to heat up. Basically the whole time we were there it was so frustrated, my fiancé and I get up as early as 4 in the morning just to leave it running so it can get hot. The morning we were leaving I turned the water on at 4, only to have it slowly started to get warm 3 hours later. Not happy at all. Not a good experience, Very inconvenient.
Stayed 6 nights in Sep 2024

8/10 Good

adam

Travelled with family
Disliked: Amenities
The music wasn’t enough of the Jamaican culture. Not a big selection of Caribbean food and music.
Stayed 3 nights in Oct 2024

6/10 Okay

wilson

Stayed 3 nights in Sep 2024

2/10 Terrible

Lawanda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nino

Stayed 4 nights in Sep 2024

10/10 Excellent

Eduardo

Stayed 4 nights in Aug 2024

4/10 Poor

vrinda

Playa tried to scam us on day one with timeshare.
Stayed 3 nights in Sep 2024