Embassy Suites by Hilton Boston Waltham

3.5 star property
Enjoy the indoor pool at this Waltham hotel

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Boston Waltham

Restaurant
Suite, 1 King Bed, Non Smoking (Governor's)
In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Indoor pool

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Pet-friendly
  • Bar
  • Pool
  • Gym

Explore the area

Map
550 Winter Street, Waltham, MA, 02451
  • Mass General Waltham
    ‪5 min walk‬
  • Brandeis University
    ‪5 min drive‬
  • Boston Children's at Waltham
    ‪6 min drive‬
  • Waltham, MA (WLM)
    ‪9 min drive‬

Room options

Suite, 1 King Bed, Non Smoking (2 Rooms)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Double Beds, Accessible, Bathtub

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Junior Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 5
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Hearing)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Premium Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • Sleeps 3
  • 1 King Bed

Suite, 2 Double Beds, Accessible, Non Smoking (Roll-in Shower)

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Superior Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Superior Suite, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 2 Double Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 39 sq m
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

Deluxe Suite, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed, Non Smoking (Governor's)

  • 39 sq m
  • Sleeps 5
  • 1 King Bed

Similar properties

About the area

Waltham

In Waltham .Within 3 miles (5 km) of this Waltham hotel, you'll find Brandeis University and Boston Children's at Waltham. Bentley College and Lexington Battle Green are also within 6 miles (10 km).

What's nearby

  • Mass General Waltham - 5 min walk
  • Brandeis University - 5 min drive
  • Boston Children's at Waltham - 6 min drive
  • Harvard University - 14 min drive
  • Boston College - 15 min drive

Getting around

  • Weston Kendal Green Station - 4 min drive
  • Riverside Station - 8 min drive
  • Logan International Airport (BOS) - 25 min drive

Restaurants

  • ‪Atrium Lounge - ‬1 min walk
  • ‪Starbucks - ‬5 min drive
  • ‪Panera Bread - ‬5 min drive
  • ‪Chipotle Mexican Grill - ‬5 min drive
  • ‪B & F House of Pizza - ‬4 min drive

About this property

Embassy Suites by Hilton Boston Waltham

Enjoy the indoor pool at this Waltham hotel
Embassy Suites by Hilton Boston Waltham offers its guests an indoor pool and a 24-hour fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is available in public spaces for a fee.

Event space at this hotel measures 1 square feet (0 square meters) and includes conference space. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Embassy Suites by Hilton Boston Waltham. For a fee, parking is available.

This Waltham hotel is smoke free.

  • 275 guestrooms or units
  • 8 levels
  • 1 sq ft of conference space
  • 0 sq m of conference space
  • Built in 1989
  • Full breakfast (free)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Grocery service (free)
  • Wedding services available
  • Convenience store
  • Gift shop
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
Embassy Suites by Hilton Boston Waltham offers 275 accommodations with MP3 docking stations and laptop-compatible safes. Accommodations are furnished with twin sofa beds. 42-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and safes. Housekeeping is provided on request.

Languages

English, French, Spanish

Property amenities

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Sofa bed

Internet

  • Available in all rooms: WiFi (USD 12.95 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 12.95)

Parking and transportation

  • Self parking on site (USD 15.00 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available daily 6:00 AM–10:00 AM
  • 1 bar

Things to do

  • 24-hour fitness center
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar in shower
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 42-inch LCD TV
  • Cable channels
  • MP3 dock
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 30 lbs per pet)
  • Pets cannot be left unattended
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 12.95 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: USD 12.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 12.95 (rates may vary)
  • Self parking fee: USD 15.00 per night (in/out privileges)
  • Pet fee: USD 75 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - C0010103080
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. The tax ID number is C0010103080. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, debit cards, and cash.
    This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Children 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Boston
Embassy Suites Boston Hotel
Embassy Suites Boston Hotel Waltham
Embassy Suites Boston Waltham
Embassy Suites Boston Waltham Hotel
Embassy Suites Boston / Waltham Hotel Waltham

Embassy Suites by Hilton Boston Waltham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 712 out of 1568 reviews" "
Rating 8 - Good. 333 out of 1568 reviews" "
Rating 6 - Okay. 241 out of 1568 reviews" "
Rating 4 - Poor. 145 out of 1568 reviews" "
Rating 2 - Terrible. 137 out of 1568 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

PATRICK

Stayed 1 night in Dec 2024

2/10 Terrible

Kelly

Travelled with family and small children
Teenagers running/yelling/going all around the property throughout the hotel keeping my children awake. In and out of the elevators in huge groups yelling and making tons of noise. Absolutely ridiculous
Stayed 1 night in Oct 2024

8/10 Good

Wim

Business traveller
Liked: Staff & service, amenities
convenient hotel
Stayed 2 nights in Oct 2024

2/10 Terrible

Gautam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disgusting Hotel
I recently stayed at Embassy Suites Boston Waltham (Oct 17-20, 2024) in the Governor’s Suite and was thoroughly disappointed. For over $2,000 for 3 nights, I expected far better quality and service. The suite had several maintenance issues: a broken towel hook, dirty and stained carpets, a filthy microwave, and a hole in the wall. Basic amenities were missing—no shampoo or body wash in the bathroom, no coffee in the kitchen, and not even napkins or utensils available. We had requested a baby crib well in advance, but it arrived over an hour late, and without a fitted sheet, making it unsafe for our baby. Additionally, the breakfast area was a hygiene disaster. The trash cans were always overflowing, food and garbage littered the floor, and many food items had no utensils, forcing guests to grab items with their hands. I understand this is a 3-star hotel, but the level of cleanliness and upkeep was far below what I’d expect, even from lower-rated roadside motels. This experience was unacceptable for a Hilton property, and I cannot recommend this hotel to anyone seeking a comfortable or hygienic stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Jayson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff & environment is professional and friendly.
Stayed 2 nights in Oct 2024

4/10 Poor

Joanne

Liked: Cleanliness, staff & service
Rooms, ask for room near elevator (semi-handicap), was told I was near it, but not true, there was no towels in bathroom until about 8pm that night, I had one black office desk chair and one old wooden chair at the table, had issues with TV and called for service and they never came. Only had one coffee pad and no creamers and coffee pad were decaf. Breakfast was a total joke, stood in line for over 35 mins for breakfast, by the time we got our breakfast and when to make toast, etc. they were cleaning up, they should of extended the time due to the amount of people (guess there was school hockey or soccer group there. it was raining when we arrived and the day we left and there was no vale to take our luggage to our room or to our car after checking out, I at 72 had to do this all by myself!!!, the hotel was not worth, what we paid, Next's year event, I believe I will need to look at other hotels. With everything I write about this hotel, you should be embarrassed that someone has to write this type of review
Stayed 1 night in Oct 2024

10/10 Excellent

Brenda

Stayed 3 nights in Sep 2024

8/10 Good

Charles

Stayed 4 nights in Oct 2024

8/10 Good

Karen

Liked: Cleanliness, staff & service
Very Comfortable Beds. Excellent check in.
Stayed 1 night in Oct 2024

6/10 Okay

Michael

Travelled with partner
Disliked: Amenities
This property is poor in comparison to most other Embassy Suites at which we’ve stayed. It is clearly time for a renovation. This might also improved a lack of positivity and pride which was absent from the staff. There are big things like outdated amenities, uncomfortable beds and peeling paint from the building facade to little things like dirty areas or tables in the center area only partially covered in a tablecloth. It’s fine….but needs attention and there is plenty of competition so next I will look elsewhere for my stay.
Stayed 2 nights in Oct 2024

8/10 Good

Tianfeng, Chicago

Travelled with family
Liked: Cleanliness, staff & service
It is a suite so has extra room which is quite handy. The breakfast is good. And the staff is friendly. I have it 3 star on conditions because the room is a little outdated. But overall, it is very comfortable and we had a good rest.
Stayed 1 night in Oct 2024

8/10 Good

Judie

Stayed 2 nights in Oct 2024

10/10 Excellent

Quanda

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Love it
Stayed 9 nights in Jun 2024

10/10 Excellent

Quanda

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast is great
Stayed 1 night in Oct 2024

10/10 Excellent

saskay

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Oct 2024

6/10 Okay

Michelle

Travelled with family
Liked: Staff & service, room comfort
Our room had a musty smell that was pretty strong when we first entered the room. Staff was friendly. Beds not very comfortable. I would not stay at this property again, unless I absolutely had to. Definitely not worth what we paid for our three day stay.
Stayed 3 nights in Oct 2024

6/10 Okay

jean

Business traveller
I have stayed at this hotel many times for work. For some reason the breakfast now has paper cups and plates instead of real ones and the quality of the food has gone down a bit. Still better than other hotels but not as good as it was just a couple months ago. Also the Pool is not a heated pool it is just an inside pool.
Stayed 4 nights in Oct 2024

6/10 Okay

Candy, Birmingham

Liked: Staff & service
We checked in after midnight on first night. We were put in a room with extreme smell, like sewer gas, or mildew carpet. We complained and were moved to another room the next day. It had no odor. The decor is somewhat dated and a bit worn, but clean and friendly staff.
Stayed 3 nights in Oct 2024

4/10 Poor

Sarah

Liked: Cleanliness, staff & service
Disliked: Room comfort
The beds tip over if you sit on the end of them. The furniture in general feels dirty and way overdue for replacements. The smoke detector in our room was beeping when we arrived but someone did come and replace batteries pretty quickly.
Stayed 2 nights in Oct 2024

4/10 Poor

Qiuxia

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very pleasant and helpful!
Stayed 1 night in Oct 2024

6/10 Okay

Joanne

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Raylene

Liked: Staff & service, property conditions & facilities, room comfort
Great hotel and service, except all soaps and conditioner was empty and a used washcloth was hanging from the shower curtain
Stayed 1 night in Oct 2024

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Nicholas, Fort Collins

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I stayed in definitely had a bad smell to it. It wasn't unbearable but it did have a bad odor to it that you grew accustomed to quickly. It was most notable when leaving and re-entering the room.This was on first arrival, and continued through my stay. The hotel hallways and atrium did not smell, just the room
Stayed 5 nights in Sep 2024