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Copthorne Hotel Merry Hill Dudley

4.0 star property
4-star eco-certified hotel near Merry Hill

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Copthorne Hotel Merry Hill Dudley

View from room
Lunch and dinner served, British cuisine
View from property
Reception
Interior detail

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Breakfast available
  • Room service
  • Housekeeping

Explore the area

Map
The Waterfront, Level Street, Brierley Hill, England, DY5 1UR
  • Merry Hill
    7 min walk
  • Quest
    17 min walk
  • Dudley Town Hall
    5 min drive
  • Birmingham (BHX)
    57 min drive

Room options

View all photos for Club Room (Family with King Bed + Single Bed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed (Waterfront)

Club Room, 1 King Bed (Waterfront)

Club Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Waterfront Family KingBed + SingleBed)

Water view

Standard Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, soundproofing

Club Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room (Waterfront Family KingBed + SingleBed)

In-room safe, desk, laptop workspace, soundproofing

Club Room (Waterfront Family KingBed + SingleBed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room (Family with King Bed + Single Bed)

Standard Room (Family with King Bed + Single Bed)

Standard Room (Family with King Bed + Single Bed)

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Room, 1 King Bed (Waterfront)

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 King Bed (Waterfront)

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

Village Hotel Birmingham Dudley

Pool
Hot tub
Free WiFi
Restaurant
3.9 out of 5, Good, (1066)
The price is CA $117
per night
CA $141 total
includes taxes & fees
13 Dec - 14 Dec
Village Hotel Birmingham Dudley

About the area

Brierley Hill

In shopping district.Stay at this Brierley Hill hotel and you'll be within half a mile (1 km) of Merry Hill and 2 miles (3 km) of Saltwells Nature Reserve. Dudley Town Hall and Dudley Zoo and Castle are also within 3 miles (5 km).

What's nearby

  • Merry Hill - 7 min walk - 0.6 km
  • Quest - 17 min walk - 1.4 km
  • Dudley Town Hall - 5 min drive - 5.1 km
  • Dudley Zoo and Castle - 5 min drive - 5.4 km
  • Black Country Living Museum - 6 min drive - 6.2 km

Getting around

  • Lye Station - 4 min drive
  • Bradley Lane Tram Stop - 11 min drive
  • Birmingham Airport (BHX) - 57 min drive

Restaurants

  • ‪Starbucks - ‬7 min walk
  • ‪Starbucks - ‬8 min walk
  • ‪Five Guys - ‬10 min walk
  • ‪Dr Eamers' Distillery Bar - ‬5 min walk
  • ‪Costa Coffee - ‬7 min walk

About this property

Copthorne Hotel Merry Hill Dudley

4-star eco-certified hotel near Merry Hill
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business center and meeting rooms are available.

WiFi is free in public spaces. A steam room, spa services, and a terrace are also featured at the eco-certified Copthorne Hotel Merry Hill Dudley. Self parking is free.

This 4-star Brierley Hill hotel is smoke free.

  • 1 building
  • 138 guestrooms or units
  • 4 levels
  • Meeting rooms
  • Built in 2000
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Copthorne Hotel Merry Hill Dudley offers 138 accommodations with safes and hair dryers. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brierley Hill hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages and sports massages.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 15.00 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Bike parking
  • Designer stores
  • Shopping mall
  • Spa services
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 24 to January 02:
  • Dining venue(s)
The following facilities are closed on Christmas Eve, Christmas Day, New Year's Eve, and New Year's Day:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 15.00 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation.

Please note that the cost of an extra bed does not include breakfast.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Copthorne Dudley
Copthorne Dudley Hotel
Copthorne Hotel Merry Hill
Copthorne Hotel Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Merry Hill
Copthorne Merry Hill Dudley
Copthorne Merry Hill Dudley Brierley Hill
Dudley Copthorne
Hotel Merry Hill Dudley
Copthorne Merry Hill Dudley
Copthorne Hotel Merry Hill Dudley Hotel
Copthorne Hotel Merry Hill Dudley Brierley Hill
Copthorne Hotel Merry Hill Dudley Hotel Brierley Hill

Copthorne Hotel Merry Hill Dudley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 504 out of 1075 reviews" "
Rating 8 - Good. 363 out of 1075 reviews" "
Rating 6 - Okay. 138 out of 1075 reviews" "
Rating 4 - Poor. 37 out of 1075 reviews" "
Rating 2 - Terrible. 33 out of 1075 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vivien

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

darren

Liked: Cleanliness, staff & service, property conditions & facilities
The reason for choosing a Spa hotel is to have relaxing time to unwind. When we went to use the facilities we could not relax as the no. of children that were in the pool was ridiculous they were screaming, shouting and jumping in the pool. After 10min Myself and my wife got out and thought we would ask at reception when the quieter times are as the amount of children in there. We were told there is no quiet times as in was a bank holiday weekend. I believe this should be accounted for and have an adult only hour in the morning and afternoon. Myself and my wife like a cocktial but we only ordered one as the taste was awful the expresso Martini was sweet and watery there was little coffee flavour. The bar tender brought this to the table save me waiting at the bar which is normal when making cocktails, little did I know your bar tenders do not make the cocktails they are out of a bottle, but you are charging the same prices as one that would be properly made. The room we had 315 we could not close the window as no aircon in room and the weather was warm, but the music and the bar was load on the Sat Night until around 1.30 - 2am. The bed was comfy and the room was clean.
Stayed 2 nights in Aug 2024

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities
Nice swrvice when checking in to hotel, with a nice surprise of an upgrade to the room
Stayed 1 night in Aug 2024

6/10 Okay

David

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Katrina

Liked: Staff & service, amenities, property conditions & facilities
Nice hotel conveniently placed for Merry Hill shopping and the canal side bars and restaurants. Clean and well appointed with spacious rooms
Stayed 1 night in Aug 2024

6/10 Okay

Peter

Liked: Cleanliness
It is not a cheap hotel and just did not live up to the price. Reception was not at all welcoming, very basic process the customer as they arrive. Are twice in the restaurant and one of the staff made up for all the others, made us feel very welcome but she was the only one. I got grilled corn on the cob that was ice cold. A glass of wine that didn’t arrive until we had finished eating. Just very average.
Stayed 2 nights in Aug 2024

8/10 Good

Martin

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on as always
Stayed 2 nights in Aug 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was perfect would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience. Great customer service. Definitely will go back.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location by the canal
Great hotel. Great location. Lovely staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel situated close to shops and access to canal side bars.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Annette, Sechelt

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
Staff were very helpful and friendly and quickly addressed our issue. Breakfast was fantastic and lots of choice. Good to have a pool too.
Stayed 9 nights in Aug 2024

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Kulvinder

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A little tired and outdated, needs a refresh
Stayed 1 night in Aug 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Friendly staff always very helpful
Stayed 2 nights in Jul 2024

8/10 Good

Mark

Stayed 1 night in Jul 2024

10/10 Excellent

Chatinder

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Candice

Liked: Staff & service
Disliked: Property conditions & facilities
Not for us!
We had a higher expectations based on the reputation and number of starts associated with the Copthorne. There was not a refrigerator in the room as mentioned on the booking There was no A/C and we were provided a small fan. The windows open at the top and do not provide much airflow, if any. There are events held at this hotel, which is fine, except the room we were given was nearest to the events and we could hear loud music and people talking until at least 12am. There is limited parking because the lot is not big enough to include guests and event goers. TV is very small for the room. The cleaning staff did not vacuum or leave us any milk and sugar when we had them service our room, which was only 3 times during our 13 night stay. One positive is the location. Next time we will stay in the same area but not at this hotel.
Stayed 12 nights in Jul 2024

8/10 Good

Marc Ashley

Stayed 2 nights in Aug 2024

8/10 Good

Diane

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Sukhdev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024