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Laeken Residence

Aparthotel near La Grand Place in Brussels

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Photo gallery for Laeken Residence

Studio | Living area
Basic Penthouse | Balcony
Studio
View from room
Studio | Bathroom

Reviews

7.2 out of 10
Good

Popular amenities

  • Laundry
  • Kitchen
  • Free WiFi

Explore the area

Map
Rue de Laeken 71, Brussels, 1000
  • Brussels Christmas Market
    ‪4 min walk‬
  • La Grand Place
    ‪10 min walk‬
  • Tour & Taxis
    ‪19 min walk‬
  • Brussels (BRU-Brussels - National)
    ‪31 min drive‬

Room options

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

Apartment, 2 Bedrooms

  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 6
  • 1 Double Bed, 1 Twin Bed and 1 Double Sofa Bed

View all photos for Basic Penthouse

Basic Penthouse

Basic Penthouse

  • 75 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 4
  • 1 Twin Bed, 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Studio

Studio

Studio

  • 40 sq m
  • Studio
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Brussels

Heart of Brussels.At this Lower Town aparthotel, you'll be within a 5-minute walk of St. Catherine's Square and Brussels Christmas Market. La Grand Place and Rue Neuve are also within half a mile (1 km).
View more Aparthotels in BrusselsOpens in a new window

What's nearby

  • Brussels Christmas Market - 4 min walk - 0.4 km
  • La Grand Place - 10 min walk - 0.9 km
  • Manneken Pis Statue - 13 min walk - 1.1 km
  • Tour & Taxis - 19 min walk - 1.6 km
  • Royal Palace of Brussels - 5 min drive - 1.9 km

Getting around

  • Sainte Catherine-Sint Katelijne Station - 5 min walk
  • Brussels-Congress Station - 13 min walk
  • Brussels Airport (BRU) - 31 min drive

Restaurants

  • ‪Jardin Hospice - ‬2 min walk
  • ‪Grimbergen Café - ‬3 min walk
  • ‪Café Béguin - ‬2 min walk
  • ‪Café Métropole - ‬4 min walk
  • ‪Resto 26 - ‬3 min walk

About this property

Laeken Residence

Aparthotel near La Grand Place in Brussels
As a guest of Laeken Residence, you'll find tour/ticket assistance, laundry facilities, and express check-out. WiFi is free in public spaces.

This Brussels aparthotel is smoke free.

  • 7 guestrooms or units
  • Self-service laundry
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • No smoking on site
Laeken Residence offers 7 accommodations with irons/ironing boards. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered weekly and hair dryers can be requested.

Languages

English, French, Polish

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Family friendly

  • Crib: EUR 20 per stay

Kitchen

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Rollaway/extra bed: EUR 25 per stay

Bathroom

  • Hair dryer (on request)

Entertainment

  • LCD TV

Laundry

  • Laundry facilities

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board
  • Luggage storage
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center
  • Near a metro station
  • Near a train station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 7 units

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 30 for check-in between 10 PM and 1:00 AM
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Express check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [Rue Gretry 23]
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
This hotel’s reception is closed on Sundays and national holidays. Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in.

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per stay.
  • Cribs (infant beds) are available for EUR 20.0 per stay.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300 per stay
  • A tax is imposed by the city: EUR 4.24 per room, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: EUR 30 for check-in between 10 PM and 1:00 AM
  • Crib (infant bed) fee: EUR 20.0 per stay
  • Rollaway bed fee: EUR 25.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, and cash.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Laeken Residence Apartment Brussels
Laeken Residence Apartment
Laeken Residence Brussels
Laeken Residence
Laeken Residence Brussels
Laeken Residence Aparthotel
Laeken Residence Aparthotel Brussels

Laeken Residence Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 11 out of 53 reviews
Rating 8 - Good. 21 out of 53 reviews
Rating 6 - Okay. 10 out of 53 reviews
Rating 4 - Poor. 8 out of 53 reviews
Rating 2 - Terrible. 3 out of 53 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

10/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Andrea

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Assym, relatively good location

Disliked: Staff & service
Stayed 1 night in Mar 2019

6/10 Okay

Mahsa

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The location is very good since it is close to train station and walking distance to many interest places. The unit was also very spacious and has all the amenities except lift and washing machine.
Stayed 3 nights in Oct 2018

4/10 Poor

Alan

Disliked: Staff & service, room comfort
not here
Bed uncomfortable. Wifi so insecure my bank wouldn't allow me to log on. although close to the centre was not happy about the area
Stayed 5 nights in Jan 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and good condition
My family of 4, 2 adults and 2 teens stayed at the apartment 13 at 23 Getry for 2 nights while we were in Brussels. The apartment was near a metro stop or visitors could just walk 20 minutes from Brussels Midi station. It is also close to Grand Place and walking distance to lots of good restaurants. The apartment was updated and clean. Bed was comfortable. Kitchen had appliance we needed to make simple breakfast. Also had a washer to do laundry but no dryer, so we just dried our clothes on the drying rack. The staffs were friendly and very helpful. We enjoyed our stay there and would recommend others to stay during their visit to Brussels.

10/10 Excellent

matt, wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment
Good apartment in a great location. 5-10 min walk from the grand place and 3-4 min to the nearest tube station. We had the top floor. There isn't a lift which isn't an issue for us but others might not like the flights of stairs. Lovely little roof terrace too.

4/10 Poor

Prakash, Genava

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Gateaway
This hotel is listed as 4 star at expedia / hôtel.com. Tell me, does any hotel charge you 30euro after 22h and 50€after 23h. Is that the standard of 4* property. Plus you got to call them 40 min in advance and go get keys in another adress after 22h...again is that hospitality frm 4star property. I raise question to myself regarding ratings. I would not suggest anyone and no more stay from my side. I am a golden memBer here and i wouldnt take my time unless i was offended wit this property. Havin sais that its upto you...and ya..check out is 10h30...blv me..there re lot more brussels has to offer you

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
a lovely place to come back to after a hard day in the office.

6/10 Okay

Peter, Huntington beach

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hip location BUT poor quality sheets not even tucked in, hard brick pillows, bathtub slippery, 1 euro quality shower curtain that stuck on us while slipping and showering..big sign warning water spillage causing possible damage could cost the security deposit of 150pounds which was not mentioned in the reservation! I hope we got it back! Futon bed not sofa bed Kitchen table in living room with sofa bed, no counter space Noooo deadbolts on the door, the owner said they could come at ANY time to check

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in a rough neighbourhood
This was a great place for our trip to Brussels, and I can't really fault the flat itself. It was modern, quiet, clean and spacious, and we really liked having a kitchen which you obviously don't get in a hotel. The staff at the office (located about 6-7 minutes from the flat) were friendly and helpful. Unfortunately we were a bit unnerved by the location - it's very central which is great - but it felt a bit rundown and we didn't feel comfortable. To be fair, it wasn't just this area that we found to be a bit rough, many of the tourist streets in the centre of Brussels had the same feeling. I'd definitely recommend the apartment if it were in a different area.

4/10 Poor

bh, portland, or usa

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Where to check in
No where on the booking site does it say that you have to check in at a random office 10 minutes away. Also difficult to find due to street names changing every block. There is no elevator so getting up the stairs is treacherous at best with luggage. The stairs were filthy and smelled of urine. The ground floor showed signs it was recently burgled. The room was clean but a little noisy. No breakfast available.

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Most beautiful room we stayed in. Loved it.

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Wael, Sheffield

Liked: Cleanliness, property conditions & facilities
Noisy and cold
Apartment was nicely furnished but very very noisy. I could hear the neighbors upstairs walking and also talking. The streets were noisy. And finally teh radiators were turned off at night while temperature outside was freezing -1 degree

8/10 Good

Leticia, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't stay in room 5 - super bright!
The room/apartment is really excellent, super clean, has all amenities, separate toilet and shower, even small toiletries, hair dryer, big double bed. The place is really excellent and very well located, close to everything. Only problems: the shower takes about 5 min to heat up the water, not sure why. Don't stay in room 5 if light wakes you up in the morning. There is a sky window which is great at night as you can see the moon, but horrible in the mornings. If I had known I'd have asked for another room.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a family place
I didn't like it the flat was 3 flats and no elevater and no body to collect the bags

6/10 Okay

Zafar, Uk

Disliked: Staff & service, room comfort
Zero customer service
We stayed here for 4 nights. My husband and I visited with our 3 kids. Giving a top floor apartment was not appropriate with kids, no lifts but lots of stairs . When asked to change apartment claimed nothing available . Ask for a later check out than 1030 not possible . Not a lot was possible. The reception to the actual apartment is a good 10 mins walk longer if you have children . It's not really a 2 bed apt as such . The bed is upstairs which is all open plan and u look down to the the kitchen and living area so there is zero privacy. Upstairs is just a bed the bed side lamps did not work , the sockets did not work . It was not nice . The following day I sent an email to reception will many issues I had and no one had the courtesy to reply to sort anything out . Would not stay again not recommend .

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Großes Appartment in guter Lage; es waren auch Kleinigkeiten wie z. B. Salz in der Küche vorhanden, Die Kommunikation war sehr gut, das Abholen des Schlüssels im Büro unkompliziert.
Stayed 1 night in Jun 2019

8/10 Good

Sabine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Afgaande op de foto's in Expedia ging ik uit van een luxe appartement. Helaas bleek dit niet het geval. Het appartement was schoon en ruim, maar de staat van het meubilair en het schilderwerk was marginaal. Verder liep de WC vaak continu door en was de afvoer van de douche verstopt. Al met al vond ik de prijs/kwaliteit verhouding matig.
Stayed 4 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy comodo
Bien comunicado, facil acceso.comodo. Facil acccesi al centro
Stayed 3 nights in Apr 2018

8/10 Good

John

Liked: Staff & service, room comfort
Disliked: Cleanliness
Good location, big room
Excellent Location! Unfortunately the flat was really dirty. But all together we had a nice trip.
Stayed 2 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prettig appartement dichtbij het centrum
Het appartement is netjes ingericht en is goed gelegen ten opzichte van het centrum van Brussel. Gelegen aan een straat waar 's avonds en in de nacht veel verkeer en volk op de been is. Daardoor wel wat lawaai-overlast
Stayed 1 night in Jun 2017

2/10 Terrible

Cathrine, Oslo

Disliked: Cleanliness, staff & service
Forferdelig rengjøring
Da vi kom t stinket det hasj i hele leiligheten. På oppvaskbørsten var det rester av tobakk. Vi måtte åpne alle vinduer og lufte i mange timer før lufta var levelig. Vi klagde til personalet i resepsjonen, men de hadde ingen ledige leiligheter. Etter to dager skulle vi bruke oppvaskmaskinen. Vi ble ganske sjokkerte da vi oppdaget flere gamle røykstumper i maskinen. Skulle ta dem og ved å løfte på sluket, for så å oppdage mugg og skitt. Vi var da takknemlige for at vi ikke hadde brukt mer av glass og kjøkkenutstyr enn nødvendig. Klagde igjen til resepsjonen som ba oss sende klage pe e-post. Har sendt både e-post og melding via hjemmesiden til Apartmens Apart. Har ikke fått svar. Er sjokkert over rengjøringen og servicen på dette stedet. Leiligheten er i og for seg fin med sentral beliggenhet, men renholdet er elendig.