DoubleTree by Hilton Hotel Cairns

4.5 star property
4.5-star luxury hotel near Cairns Esplanade

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel Cairns

Double Double Deluxe City Mountain View
Double Double Room Water View | View from room
Lobby
Exterior
View from room

Reviews

8.4 out of 10

Very good

Popular amenities

  • Room service
    Room service
  • Bar
    Bar
  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
121-123 The Esplanade & Florence St, Cairns, QLD, 4870
  • Cairns Esplanade
    1 min walk
  • Cairns Aquarium
    2 min walk
  • Muddy's Playground
    3 min walk
  • Cairns, QLD (CNS-Cairns Intl.)
    10 min drive

Room options

King One Bedroom Suite

  • 56 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

King Guest Room

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Room, 1 Double Bed

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed

King Room City Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Double Double Deluxe City Mountain View

  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Balcony

  • 26.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed, Balcony

  • 26.4 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

King Guest Room Water View

  • 26.4 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Double Double Room Water View

  • 26.4 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

Similar properties

About the area

Cairns

City center retreat .Within a 15-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Marlin Marina. JUTE Theatre Company and Center of Contemporary Arts are also within half a mile (1 km).

What's nearby

  • Cairns Esplanade - 1 min walk - 0.0 km
  • Esplanade Lagoon - 9 min walk - 0.8 km
  • Cairns Marlin Marina - 10 min walk - 0.9 km
  • Cairns Central Shopping Centre - 12 min walk - 1.0 km
  • Reef Fleet Terminal - 13 min walk - 1.1 km

Getting around

  • Cairns Station - 17 min walk
  • Cairns Intl. Airport (CNS) - 10 min drive

Restaurants

  • ‪Flynn's Italian by Crystalbrook - ‬4 min walk
  • ‪La Pizza Trattoria - ‬4 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬1 min walk

About this property

DoubleTree by Hilton Hotel Cairns

4.5-star luxury hotel near Cairns Esplanade
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 5 meeting rooms available. A 24-hour fitness center, a terrace, and a vending machine are also featured at the luxury DoubleTree by Hilton Hotel Cairns. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 237 guestrooms or units
  • 6 levels
  • Built in 1989
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Hotel Cairns offers 237 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and safes. A pillow menu is available. 55-inch LCD televisions come with satellite channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This Cairns hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Filipino, French, Japanese

Property amenities

Family friendly

  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (AUD 9.95 per 24-hour period)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 15 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–9:30 AM: AUD 29-36 for adults and AUD 22-32 for children
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Front entrance ramp
  • Handrails in hallways
  • Hallway handrail height (inches): 39
  • Handrails in stairways
  • Stairway handrail height (inches): 39
  • High pile carpet in room
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchairs available on site

Room amenities

Entertainment

  • 55-inch LCD TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from November 18 2024 to July 31 2025 (dates subject to change):
  • One of the dining venues
  • Swimming pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per night.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 29 to 36 for adults, and AUD 22 to 32 for children
  • Fee for in-room wireless internet: AUD 9.95 per 24-hour period (rates may vary)
  • Self parking fee: AUD 15 per day
  • Rollaway bed fee: AUD 100.0 per night
  • Credit card charges are subject to a surcharge of 2.00 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, Carte Blanche, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Holiday Inn
Holiday Inn Cairns
Holiday Inn Hotel Cairns
DoubleTree Hilton Hotel Cairns
DoubleTree Hilton Cairns
Doubletree By Hilton Cairns
DoubleTree by Hilton Hotel Cairns Hotel
DoubleTree by Hilton Hotel Cairns Cairns
DoubleTree by Hilton Hotel Cairns Hotel Cairns

DoubleTree by Hilton Hotel Cairns Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 451 out of 1001 reviews" "
Rating 8 - Good. 371 out of 1001 reviews" "
Rating 6 - Okay. 110 out of 1001 reviews" "
Rating 4 - Poor. 47 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Denise

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Aug 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely Filipino lady at the desk that welcomed us to breakfast :)
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 1 night in Aug 2024

10/10 Excellent

Liz

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and availabilty.
Stayed 1 night in Aug 2024

10/10 Excellent

Asera George

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and it was great. I was on the second floor.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A clean tidy room with great access
Stayed 1 night in Aug 2024

6/10 Okay

Falkner

Stayed 1 night in Aug 2024

4/10 Poor

Karen

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, happy hour good.Food very limited and not real nice.Beds comfortable but when rooms were serviced we had to leave note for coffee etc to be restocked
Stayed 8 nights in Aug 2024

8/10 Good

John, Richmond

Liked: Cleanliness, staff & service, amenities
Recently stayed for 3 nights to visit the Great Barrier Reef. This property is centrally located by the waterfront, minutes walk to the main reef fleet terminal and the town centre's restaurants, shops and services. The staff encountered were friendly, attentive and competent. The room was adequately appointed, spacious, good air conditioning and bed comfortable. Overall, a pleasant and satisfying stay. Recommended, and I would stay again.
Stayed 3 nights in Aug 2024

8/10 Good

Simone

Stayed 3 nights in Jul 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Valerina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is situated close to everything to explore locally and for pickups and cruise locations. Great lounge and atrium area and staff are warm and welcoming despite the busy period. Buffet breakfast was nice with enough variety to suit all tastes and diets. Roms, though a bit dated are comfortable and clean. We had the double superior for a family of four for four nights. Was the perfect base to rest every night to then set out for a full day of exploring and adventure. Don't expect early check-ins. Our direct flight landed at 9, and we got the room close to actual check-in time of 3pm. We made the most of it figuring out nearby important walk-to locations like the Cairns rly station for our next day out at Kuranda. Lovely experience overall.
Stayed 4 nights in Aug 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lyn-Maree

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent position, ease of parking, staff very friendly and efficient.
Stayed 2 nights in Jul 2024

10/10 Excellent

Maureen

Liked: Cleanliness, amenities
Handy to restaurants and shopping, helpful friendly service perfect location
Stayed 1 night in Jul 2024

8/10 Good

Nidia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service, very clean room and comfort bed.
Stayed 1 night in Jul 2024

10/10 Excellent

Ri chun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

6/10 Okay

Bennjamin

Travelled with partner
Although it was the middle of winter, it was nice to be able to sit by the pool. However it really needed some renovations and more cleaning, especially the spa after kids staying in for long timeframes! The view made up for the hotel being a little tired.
Stayed 7 nights in Jul 2024

10/10 Excellent

kellie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds, good size room, bathroom very tight - I think too small. Lovely stay thank you.
Stayed 2 nights in Jul 2024

6/10 Okay

Dhanushka

Haven’t had the best experience with them except the tour desk
Stayed 4 nights in Jul 2024

10/10 Excellent

Sudeb

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent.
Stayed 3 nights in Jul 2024

10/10 Excellent

Kay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The 2 ladies on reception were absolutely beautiful and need to be recognised for their above and beyond customer service
Stayed 1 night in Jul 2024

6/10 Okay

John

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
PRG
First class accommodation
Stayed 3 nights in Jun 2024