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Novotel Cairns Oasis Resort

4.5 star property
Family-friendly 4.5-star hotel near Cairns Night Markets

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Novotel Cairns Oasis Resort

Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Balcony view
In-room safe, individually decorated, individually furnished
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
122 Lake St, Cairns, QLD, 4870
  • Cairns Aquarium
    ‪1 min walk‬
  • Cairns Esplanade
    ‪4 min walk‬
  • Cairns Performing Arts Centre
    ‪6 min walk‬
  • Cairns, QLD (CNS-Cairns Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Double Room, 2 Double Beds, Pool View

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds, Pool View

8.4 out of 10
Very good
(16 reviews)
  • 25.9 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed

7.4 out of 10
Good
(13 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Pool View

8.8 out of 10
Excellent
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Standard Double Room, 2 Double Beds

8.4 out of 10
Very good
(24 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Shower, eco-friendly toiletries, hair dryer, towels

Deluxe Room, 1 King Bed, Pool View

8.4 out of 10
Very good
(6 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

Deluxe Double Room, 2 Double Beds, Pool View

9.0 out of 10
Wonderful
(13 reviews)
  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(8 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds

In-room safe, individually decorated, individually furnished

Deluxe Double Room, 2 Double Beds

8.6 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

DoubleTree by Hilton Hotel Cairns

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1002)
The price is CA $163
per night
CA $179 total
includes taxes & fees
1 Feb - 2 Feb
DoubleTree by Hilton Hotel Cairns

About the area

Cairns

City center stay.Within a 10-minute walk of this Cairns Central Business District hotel, you'll find Cairns Esplanade and Cairns Night Markets. Also, Cairns Central Shopping Centre is within half a mile (1 km) and Cairns Convention Centre is within 2 miles (3 km).

What's nearby

  • Cairns Aquarium - 1 min walk
  • Cairns Esplanade - 4 min walk
  • Cairns Night Markets - 6 min walk
  • Cairns Central Shopping Centre - 8 min walk
  • Cairns Convention Centre - 15 min walk

Getting around

  • Cairns Station - 14 min walk
  • Cairns Intl. Airport (CNS) - 12 min drive

Restaurants

  • ‪Crepe - ‬5 min walk
  • ‪La Pizza Trattoria - ‬5 min walk
  • ‪Dundee’s at the Cairns Aquarium - ‬2 min walk
  • ‪Imm Thai Cafe - ‬6 min walk
  • ‪Atrium - ‬3 min walk

About this property

Novotel Cairns Oasis Resort

Family-friendly 4.5-star hotel near Cairns Night Markets
Novotel Cairns Oasis Resort offers its guests a children's pool, an outdoor pool, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and 7 meeting rooms. Event space at this hotel measures 1938 square feet (180 square meters) and includes a conference center. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Novotel Cairns Oasis Resort. Parking is available for a fee.

This 4.5-star Cairns hotel is smoke free.

  • 314 guestrooms or units
  • 6 levels
  • 4 buildings
  • 1938 sq ft of conference space
  • 180 sq m of conference space
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Novotel Cairns Oasis Resort offers 314 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. 55-inch LCD televisions come with digital channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Cairns hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Japanese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Fence around the pool
  • Free cribs/infant beds
  • In-room child care (surcharge)
  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Pool gate
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (AUD 12 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: AUD 37 per person
  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Scooter/moped rentals

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Front entrance ramp
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 55-inch LCD TV
  • Digital channels
  • Streaming services

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave (on request)
  • Refrigerator

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 200
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 15 years old or younger stays free, per registered adult, when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 37 per person
  • Covered self parking fee: AUD 12 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: AUD 200 (subject to availability)
  • In-room microwave fee: AUD 50 per stay
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • One child 15 years old or younger stays free, per registered adult, in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cairns Novotel Oasis Resort
Cairns Novotel Resort
Cairns Oasis Novotel
Novotel Cairns
Novotel Cairns Oasis
Novotel Cairns Oasis Resort
Novotel Oasis
Novotel Oasis Resort
Novotel Oasis Resort Cairns
Oasis Cairns Resort
Accor Cairns Oasis Hotel
Novotel Cairns Oasis Hotel Cairns
Oasis Hotel Cairns
Oasis Cairns
Oasis Resort Cairns
Cairns Novotel
Novotel Cairns Oasis Cairns
Novotel Cairns Oasis Resort Hotel
Novotel Cairns Oasis Resort Cairns
Novotel Cairns Oasis Resort Hotel Cairns

Novotel Cairns Oasis Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 335 out of 603 reviews" "
Rating 8 - Good. 188 out of 603 reviews" "
Rating 6 - Okay. 53 out of 603 reviews" "
Rating 4 - Poor. 20 out of 603 reviews" "
Rating 2 - Terrible. 7 out of 603 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Stayed 2 nights in Oct 2024

8/10 Good

Patricia

Liked: Staff & service
Great location and staff
Great location. Nice pool. Good food and lovely staff. Needs more sunbeds and shades. Room was quite tired but clean. Thought it was quite expensive considering the dated room. Enjoyed our stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome facilities
Stayed 5 nights in Oct 2024

8/10 Good

Janos

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool
Stayed 5 nights in Oct 2024

8/10 Good

Adele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very well suited to families. No amenities to eat or sit in room. Our room had 2 double beds which are very small for 2 adults, 1 inside chair and 1 outside chair.
Stayed 3 nights in Oct 2024

10/10 Excellent

rebecca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Staff were very friendly and helpful. Relaxing
Stayed 1 night in Oct 2024

10/10 Excellent

Maria Rosaria

Travelled with family and small children
Liked: Property conditions & facilities
Wonderful atmosphere great for kids
Stayed 4 nights in Oct 2024

10/10 Excellent

Leanne

Stayed 5 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convenient location close to the main strip and surrounding shops
Stayed 2 nights in Oct 2024

6/10 Okay

Yvette

Travelled with family and small children
The pool and breakfast buffet are amazing. Front reception and breakfast staff were incredible. Pool side bar was awesome. Our room however was incredibly small and the city view was so uninspiring. The double beds are seriously small and the bathroom was tiny.
Stayed 4 nights in Sep 2024

10/10 Excellent

YU

Stayed 4 nights in Sep 2024

10/10 Excellent

Nenad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great atmosphere, service first class. Perfect for young families
Stayed 5 nights in Oct 2024

10/10 Excellent

Margaretha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little oasis on the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Padraig

Liked: Cleanliness, staff & service, property conditions & facilities
Great pool and location
Stayed 1 night in Sep 2024

8/10 Good

April

Travelled with family
Stayed 4 nights in Sep 2024

4/10 Poor

Kamran, Melbourne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Views not match with websites pictures
Stayed 5 nights in Jul 2024

10/10 Excellent

Natasha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Sep 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful oasis and lots of activities for kids!
Stayed 2 nights in Sep 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay as it met our travel needs.
Stayed 3 nights in Sep 2024

8/10 Good

Anna

Stayed 4 nights in Aug 2024

10/10 Excellent

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Sep 2024

10/10 Excellent

Bianca

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lovely staff, comfy beds, our kids loved the pool. Walking distance to everything!!!
Stayed 2 nights in Sep 2024

8/10 Good

Garry

Travelled with partner
We stayed in room 121. The outside balcony area was filthy. The tiles had green algae growing on them which made feet feel dirty sitting outside. The floor in our room looked clean but our feet felt and looked dirty after walking around for a short time. Felt like sand on the floor boards. The staff were hit and miss. Most doing their job without the enthusiasm you would expect from a nice hotel like this. We wanted to eat at the terrace bistro one night so we were told to select a table on balcony. All the tables that were not being used had dirty plates glasses etc piled up. it took two attempts to get a table cleared. The bar staff were just standing chatting amongst themselves but when I asked for a small table to be cleared it appeared to be a big request. On the second request one girl came out and was friendly and helpful. The pool area was lovely and bar staff more happy and friendly. Most of the common areas of the property were nice and lush greenery that had a nice tropical feel.
Stayed 3 nights in Sep 2024

8/10 Good

Lisa Maree

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The pool area and staff were great. The room we stayed in was noisy due to other people being really loud in the hall way. Super small bathroom. Overall we had a lovely stay.
Stayed 7 nights in Sep 2024

10/10 Excellent

Vesna

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great food, clean and child friendly facilities. Rooms are small but clean and have everything needed. Breakfast is worth purchasing with the room.
Stayed 4 nights in Sep 2024