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Royal Maxim Palace Kempinski Cairo

5.0 star property
Family-friendly 5-star hotel near Cairo Festival City Mall

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royal Maxim Palace Kempinski Cairo

Ballroom
Lobby
Property amenity
Outdoor pool
Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite) | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
Eastern Ring Road, First Settlement, New Cairo, 11477
  • Cairo Festival City Mall
    8 min drive
  • Egypt International Exhibitions Center
    9 min drive
  • Downtown Katameya
    10 min drive
  • Cairo (CAI-Cairo Intl.)
    17 min drive

Room options

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

Bar (on property)

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, Pool View (Deluxe Pool Room)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Separate tub and shower, free toiletries, hair dryer, bathrobes

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 46 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Superior Suite, 1 Bedroom, Club Lounge Access, City View (Palace Suite)

  • 102 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Grand Room, 1 Bedroom, Terrace, Pool View (Grand Deluxe Pool Room)

  • 46 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Cabin, 1 Bedroom, Balcony, Pool View (Cabana Pool with Balcony)

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, Pool View (Royal Pool City Room)

  • 45 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Executive Room, 1 Bedroom, Club Lounge Access, City View (Royal Club City Room)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

Junior Suite, 1 Bedroom, Club Lounge Access, City View (Maxim Suite)

  • 99 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Standard Cabin, 1 Bedroom, Terrace, Pool View (Cabana Pool with Terrace)

  • 36 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

Hypo-allergenic bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 Bedroom, Private Bathroom, City View (Deluxe City Room)

  • 45 sq m
  • City view
  • Sleeps 4
  • 2 Twin Beds

About the area

New Cairo

In shopping district.At this New Cairo hotel, you'll be within 6 miles (10 km) of Cairo Festival City Mall and 9 miles (15 km) of City Stars. Egyptian Museum is within 20 miles (32 km) and Giza Pyramid Complex is within 32 miles (40 km).

What's nearby

  • Cairo Festival City Mall - 8 min drive
  • Egypt International Exhibitions Center - 9 min drive
  • Downtown Katameya - 10 min drive
  • City Stars - 10 min drive
  • Egyptian Museum - 21 min drive

Getting around

  • Cairo Rames Station - 31 min drive
  • Cairo Intl. Airport (CAI) - 17 min drive

Restaurants

  • ‪دجاج كنتاكى - ‬4 min drive
  • ‪التجمع الخامس - ‬8 min drive
  • ‪ماكدونالدز - ‬4 min drive
  • ‪ستاربكس - ‬2 min walk
  • ‪تشيليز - ‬10 min walk

About this property

Royal Maxim Palace Kempinski Cairo

Family-friendly 5-star hotel near Cairo Festival City Mall
Royal Maxim Palace Kempinski Cairo offers its guests a full-service spa, an outdoor pool, and a 24-hour health club. There are 8 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 43056 square feet (4000 square meters) and includes a conference center. A children's pool, a sauna, and a terrace are also featured at the luxury Royal Maxim Palace Kempinski Cairo. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star New Cairo hotel.

  • 245 guestrooms or units
  • 3 levels
  • 2 buildings
  • 8 dining venues
  • 43056 sq ft of conference space
  • 4000 sq m of conference space
  • Built in 2015
  • Deli
  • Kid's club (free)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
Royal Maxim Palace Kempinski Cairo offers 245 accommodations with fireplaces and minibars. Each accommodation is individually furnished and decorated. A pillow menu is available. LED televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The onsite spa has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a mud bath, a sauna, and a steam room.

The spa is open daily. Guests under 21 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, English, French, German, Russian

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered valet parking on site (USD 5 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 18-35 for adults and USD 9-17.5 for children
  • 8 restaurants and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in room
  • Elevator
  • Elevator door width (inches): 51
  • Hardwood flooring in room
  • High pile carpet in room
  • Magnifying mirror
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 20 on-site accessible parking spaces
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • LED TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Energy-saving switches
  • Fireplace
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from August 27 to September 17:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royal Maxim Palace Kempinski Cairo

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 35.0 per day.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 18 to 35 for adults, and USD 9 to 17.5 for children
  • Airport shuttle fee: USD 25 per person (one-way)
  • Covered valet parking fee: USD 5 per day (in/out privileges)
  • Rollaway bed fee: USD 35.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

Outside food is not permitted on the premises.
Children under 21 years old are allowed in the heated indoor pool from 9 AM to noon and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royal Maxim Palace Kempinski Cairo Hotel New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo City
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Hotel
Royal Maxim Palace Kempinski
Hotel Royal Maxim Palace Kempinski Cairo New Cairo
New Cairo Royal Maxim Palace Kempinski Cairo Hotel
Hotel Royal Maxim Palace Kempinski Cairo
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Kempinski Cairo
Royal Maxim Palace Kempinski Cairo Hotel
Royal Maxim Palace Kempinski Cairo New Cairo
Royal Maxim Palace Kempinski Cairo Hotel New Cairo

Royal Maxim Palace Kempinski Cairo Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 120 out of 220 reviews" "
Rating 8 - Good. 54 out of 220 reviews" "
Rating 6 - Okay. 26 out of 220 reviews" "
Rating 4 - Poor. 12 out of 220 reviews" "
Rating 2 - Terrible. 8 out of 220 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Zeinab

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Hadeel, Riyadh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They have a very nice spa
Stayed 3 nights in Jul 2024

10/10 Excellent

Amira

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 5 nights in Aug 2024

8/10 Good

Kathren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2024

10/10 Excellent

Ranjit

Stayed 3 nights in Jul 2024

8/10 Good

Marta

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hossam Eldin, Sterling

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel and restaurant
Stayed 2 nights in Jul 2024

10/10 Excellent

Mohannad, Bothell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience overall. Staff were very friendly and very welcoming. I enjoyed my stay and will be visiting again for sure.
Stayed 1 night in Jun 2024

10/10 Excellent

Shannon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great, the service and the room A1.
Stayed 4 nights in Feb 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Mohammad

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
الاقامة جيدة جدا الفندق نظيف وكل شئ رائع
Stayed 4 nights in Feb 2024

8/10 Good

Drazenka

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Jan 2024

10/10 Excellent

mohamed

Stayed 1 night in Oct 2023

10/10 Excellent

Khaled

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place
Stayed 2 nights in Oct 2023

10/10 Excellent

George

Stayed 1 night in Aug 2023

4/10 Poor

Mike

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It wasn't bad until the evening. They made the children get out of the pool at 7:00. They told me it was for people to have peace and quiet. Then they fired up the amplifiers to 14. They didn't have any speakers bigger than 2-in tweeters. For those who know music understand this is ear piercing. The noise that was coming from the center of the hotel. Should have shattered all the windows. To stay in such a luxurious hotel and have such horrific high-pitched screech coming from the center. Is just unheard of. I counted the people that were down there. There was more staff vendor was guest. 15 guests to be exact. And about 25 staff.
Stayed 6 nights in Jul 2023

4/10 Poor

Abdul

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff lies a lot
Stayed 4 nights in May 2023

10/10 Excellent

Husam

Business traveller
Liked: Cleanliness, staff & service, room comfort
my business trip to Egypt
Great and very helpful staff
Stayed 1 night in May 2023

10/10 Excellent

Nedhal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for a short or long stay
My second stay, everything as expected from check-in to check-out
Stayed 1 night in Apr 2023

10/10 Excellent

Wessam

Stayed 2 nights in Apr 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2023

10/10 Excellent

Abdullah

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfy, good location
Stayed 4 nights in Mar 2023

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was booked for two nights without breakfast. The hotel called me an hour before to confirm if I needed any extra assistance which was super appreciated really made me feel welcomed. I was greeted by Mr. Karim Ibrahim at the reception, he was very professional & genuinely helpful. He made the checkin process very easy, he gave me a double room upgrade & also added breakfast at no extra cost. I was then taken to my room by Ms. Sabryn one of the ladies in red (A Kempinski thing) this was the true VIP experience. I was also greeted by Ms. Ieva who told me to let her know if I need any assistance with anything. Every inch of the room was spotless, The room had a Nespresso machine (typical for every room). I tried their breakfast which was perfect had healthy options as well as your normal buffet items. The restaurants were clean and very relaxing. The vibe restaurant is open 24 hours which I made use of it on a couple of occasions. All the staff will always greet you and offer any help if you need it. The director of housekeeping Mr. Abdou greeted the next day & asked if the room was missing anything or if I need anything else. This hotel really knows the meaning of pampering and relaxing their guests. I had a small complaint which was dealt with right away and in a very professional manner. The room also had a rich fruit plate & a full sleeve of Nespresso pods (this was extra but very appreciated). I also tried their spa which is one of the best I have ever experienced.
Stayed 2 nights in Feb 2023

10/10 Excellent

Sharla

10/10 Excellent

Zuhair, Amman

Travelled with partner
Liked: Cleanliness, staff & service
The staff was great & very professional. The problem the furniture is old & bed wasn't comfy?
Stayed 1 night in Dec 2022