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Heritage Inn Hotel & Convention Centre High River

2.5 star property
Hotel near High River Visitor Information Centre, connected to the convention center in High River

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Inn Hotel & Convention Centre High River

Exterior
Indoor pool
2 bars/lounges
Premier Room, 1 King Bed
Lobby

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
  • Room service
    Room service
  • Pool
    Pool
  • Bar
    Bar
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly

Explore the area

Map
1104 11 Ave SE, High River, AB, T1V1M4
  • High River Visitor Information Centre
    9 min walk
  • Sheppard Family Park
    9 min walk
  • Bob Snodgrass Recreation Complex
    13 min walk

Room options

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed

Premier Room, 1 King Bed

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds (Pet Friendly)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Super 8 by Wyndham High River AB
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Waterslide
4.4 out of 5, Excellent, (845)
The price is CA $128
per night
CA $144 total
includes taxes & fees
1 Dec - 2 Dec
Super 8 by Wyndham High River AB

About the area

High River

Convention convenience.Your stay at this High River hotel places you within a 10-minute walk of High River Visitor Information Centre and Sheppard Family Park. Bob Snodgrass Recreation Complex and Museum of the Highwood are also within 2 miles (3 km).

What's nearby

  • High River Visitor Information Centre - 9 min walk
  • Sheppard Family Park - 9 min walk
  • Bob Snodgrass Recreation Complex - 13 min walk
  • Museum of the Highwood - 3 min drive
  • Maggie's Diner - 3 min drive

Getting around

  • Calgary International Airport (YYC) - 52 min drive

Restaurants

  • ‪Tim Hortons - ‬5 min drive
  • ‪Tim Hortons - ‬10 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪My Pizza Steak House - ‬3 min drive
  • ‪MR MIKES SteakhouseCasual - ‬18 min walk

About this property

Heritage Inn Hotel & Convention Centre High River

Hotel near High River Visitor Information Centre, connected to the convention center in High River
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces. Event space at this hotel measures 1620 square feet (151 square meters) and includes a conference center. An indoor pool, a vending machine, and room service (during limited hours) are also featured at the business-friendly Heritage Inn Hotel & Convention Centre High River. Self parking is free.

This High River hotel is smoke free.

  • 72 guestrooms or units
  • 2 bars or lounges
  • Meeting rooms
  • 1620 sq ft of conference space
  • 151 sq m of conference space
  • Conference center
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Wedding services available
  • Pool or billiards table
  • ATM
  • No smoking on site
  • Dining venue
Heritage Inn Hotel & Convention Centre High River offers 72 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This High River hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Indoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–10:30 AM: CAD 19-30 for adults and CAD 10-10 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • Billiards/pool table
  • Indoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Free local calls
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2024 to November 11 2024 (dates subject to change):
  • Bar/Lounge(s)
  • Daily housekeeping
The following facilities are closed on Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 19 to 30 for adults, and CAD 10 to 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Convent High River
Heritage Inn Hotel & Convent
Heritage Inn Hotel & Convent High River
Heritage Inn Hotel High River
Heritage Inn Hotel
Heritage High River
Heritage Inn Hotel & Convention Centre High River Hotel
Heritage Inn Hotel & Convention Centre High River High River

Heritage Inn Hotel & Convention Centre High River Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 154 out of 471 reviews" "
Rating 8 - Good. 164 out of 471 reviews" "
Rating 6 - Okay. 90 out of 471 reviews" "
Rating 4 - Poor. 34 out of 471 reviews" "
Rating 2 - Terrible. 29 out of 471 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Tammy

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
If an outhouse could be a hotel, this is it
The only positive to this property is the staff. They were friendly and kind. Serving staff in the restaurant, and the 3 people I dealt with behind front desk. BUT everything else about this property is gross. Filthy rooms, carpets feel wet and have stains everywhere. Our room smelled like a root cellar from a house built in the 40s. Shower and tub were broken and by broken i mean nipples ripped off in the shower and when trying to run the bath for my son the shower button was broken and blasted me in the face hard. I think I have a concussion. I made my son wear shoes for the duration of our stay because I'm not sure what was happening there, but I just dont have time for a foot fungus right now. Coffee was actually decent but only 1 pack of coffee mate and one sugar for the pot. There was a serious humidity problem and the beds felt wet....oh and we were told the hot tub was down the hall...it sure was, and it was full of rocks and algae and no water. Paint peeling. Overlook hotel feeling without the class and well...no cool ghosts either. The food in the restaurant was good, but when trying to use the ladies rest room there was a sign on the door saying "out of order, please use lobby". When i got to the lobby, the ladies restroom said "out of order". SO if you dont have a room there, I guess you are using the parking lot ladies! All in all its a big thumbs down.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, beautiful pool area, and excellent restaurant
Stayed 2 nights in Aug 2024

10/10 Excellent

Annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortabe beds. Beds made every day! Friendly and accommodating staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Glenn

Travelled with partner
Liked: Cleanliness, staff & service
We had never stayed anywhere with a “good” rating but thought we would give the Heritage Inn a try. The approach to a very dated looking property through a crumbling parking lot had us on guard but the friendly greeting and fast processing at check in buoyed our hopes for a good stay. Our key cards did not work thus, with anticipation building, we gained entry with the new cards to discover a room that appeared to be, you know…good. The smell that greeted me announced “this room is clean but could tell a few stories”. I’m ok with that. I am not, as my wife self-identifies, a hotel snob. A clean, safe, quiet room makes me happy. A great sleep on a good mattress followed by a tasty free breakfast for two the next morning made me happier.
Stayed 1 night in Aug 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Aug 2024

10/10 Excellent

Eva

Stayed 1 night in Aug 2024

10/10 Excellent

simerdeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good experience so far
Stayed 1 night in Aug 2024

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Mediocre
The room was clean and free breakfast delicious. However, the pool was mediocre at best and the hot tub was out of order and needed a deep cleaning. Also, our shower head needed replacing. Overall, it was worth maybe $150 per night, not the $220 that we paid.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff very helpful
Stayed 2 nights in Aug 2024

6/10 Okay

Sydney

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good hotel for one night, sucks that most of the rooms point to the pool. Also, this property is not wheelchair accessible.
Stayed 1 night in Jul 2024

6/10 Okay

laura leah

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Very shabby, there was a musty smell in the room. One of the reasons we booked this property was for the hot tub. Of course, when we arrived it was not in operation and looked like it had not been for quite sometime.
Stayed 3 nights in Jul 2024

6/10 Okay

Sharon

Travelled with family and small children
Service at check in very accommodating
Stayed 1 night in Jul 2024

10/10 Excellent

chetan

Stayed 1 night in Jul 2024

4/10 Poor

Allison

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was SO cold.
Stayed 1 night in May 2024

8/10 Good

Darlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Breakfast was great, server friendly. Hotel is quiet, easy accessable.
Stayed 2 nights in Jul 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here, nice people, comfortable, clean
Our stay was a great, our room was clean, spacious and comfortable. Our room window looked in on the indoor pool and it looked so inviting, I went for a swim. We did get coupons for breakfast. Choice of eggs, bacon, hash browns, toast OR oatmeal and fruit. There were some details that made it less than perfect: a gaping hole in the bathroom counter that was suppose to hold tissue, towels were a bit skimpy, but nothing that dampened our stay. All the people were great! Dar in the restaurant and Dillon at the desk.
Stayed 1 night in Jul 2024

6/10 Okay

Faith

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Only one coffee packet and sugar in the room. Hair in the tub.
Stayed 1 night in Jul 2024

6/10 Okay

Alyssa

Stayed 3 nights in Jul 2024

10/10 Excellent

Kenneth B

Stayed 1 night in Jul 2024

10/10 Excellent

Kenneth B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Perfect place to stay while attending a family gathering
Stayed 1 night in Jul 2024

8/10 Good

Ginger

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Olivia

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was nice and clean. Bathroom was outdated but worked well overall for our family. The pool was freezing and hot tub was broken when we were there and filled with rocks?? Not the hotels fault but the restaurant ran out of basic items like milk and fruit. The staff were WONDERFUL. So helpful and lovely to deal with. Despite these issues I would stay here again in a heartbeat. It was a nice place to stay overall and reasonably priced. Not too far to go to Calgary for the day.
Stayed 2 nights in Jul 2024

8/10 Good

Michael, Surrey

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, service was good.
Stayed 1 night in Jul 2024