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Novotel Canberra

4.5 star property
4.5-star hotel near Australian National University

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Photo gallery for Novotel Canberra

Lobby
In-room safe, individually furnished, desk, laptop workspace
Indoor pool, a heated pool, open 6:00 AM to 10:00 PM, sun loungers
Exterior
Sports facility

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
65 Northbourne Avenue, Canberra, ACT, 2600
  • Australian National University
    ‪4 min walk‬
  • Canberra Centre
    ‪4 min walk‬
  • Australian War Memorial
    ‪4 min drive‬
  • Canberra, ACT (CBR-Canberra Intl.)
    ‪16 min drive‬

Room options

View all photos for Apartment, 1 Bedroom

Eco-friendly cleaning products

Apartment, 1 Bedroom

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Balcony

32-inch flat-screen TV with digital channels, TV

Standard Room, 1 King Bed, Balcony

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

In-room safe, individually furnished, desk, laptop workspace

Executive Room, 1 King Bed

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Canberra

City center retreat .At this Canberra City Centre hotel, you'll be within a 5-minute walk of Australian National University and Canberra Centre. National Convention Centre and Commonwealth Park are also within 2 miles (3 km).

What's nearby

  • Australian National University - 4 min walk - 0.4 km
  • Canberra Centre - 4 min walk - 0.4 km
  • National Convention Centre - 13 min walk - 1.1 km
  • Australian War Memorial - 4 min drive - 2.6 km
  • Parliament House - 5 min drive - 3.7 km

Getting around

  • Kingston Canberra Station - 10 min drive
  • Canberra, ACT (CBR-Canberra Intl.) - 16 min drive

Restaurants

  • ‪Molly - ‬3 min walk
  • ‪Akiba - ‬3 min walk
  • ‪White Rabbit Cocktail Room - ‬1 min walk
  • ‪Verity Lane Market - ‬2 min walk
  • ‪PJ O'Reilly's - ‬2 min walk

About this property

Novotel Canberra

4.5-star hotel near Australian National University
As a guest of Novotel Canberra, you'll find an indoor pool, a hot tub, a sauna, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

There are 7 meeting rooms available. A terrace, multilingual staff, and concierge services are also featured at the business-friendly Novotel Canberra. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Canberra hotel.

  • 1 building
  • 286 guestrooms or units
  • 9 levels
  • Deli
  • Poolside lounge chairs
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Terrace
  • Television in lobby
  • Elevator
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Dining venue
Novotel Canberra offers 286 accommodations with laptop-compatible safes and slippers. These individually furnished accommodations have separate sitting areas. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Canberra hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • In-room crib
  • Indoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (AUD 32 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends; AUD 30 to 35 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Heated pool
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator
  • Hardwood flooring in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with digital channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: AUD 80
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 0 to 16 for children
  • Self parking fee: AUD 32 per night (in/out privileges)
  • Early check-in fee: AUD 80 (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • Pool access available from 6:00 AM to 10:00 PM.
  • Up to 2 children 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Canberra Novotel
Novotel Canberra Hotel
Novotel Canberra
Novotel Hotel Canberra
Novotel Canberra Hotel
Novotel Canberra Hotel Canberra
Novotel Canberra Canberra
Novotel Canberra Hotel Canberra

Novotel Canberra Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 281 out of 1007 reviews
Rating 8 - Good. 307 out of 1007 reviews
Rating 6 - Okay. 205 out of 1007 reviews
Rating 4 - Poor. 140 out of 1007 reviews
Rating 2 - Terrible. 74 out of 1007 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Jonathon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel in the middle of Canberra. It's right next to a tram stop and there are plenty of places to eat nearby, and a good coffee place across the road. The pool is good. Breakfast was too expensive so we did not get that -- there are lots of places to eat nearby as I mentioned. The bathtub was good. Window nice and clean -- we even saw the window cleaner at work while we were there. I liked the late checkout (11am). Overall good but it was a little cramped, and the parking price was too high. One more chair would have been very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Jasbir singh

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and clean property, staff is very helpful. pleanty of options for lunch and dinner.
Stayed 1 night in Jan 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, neat and affordable.
Stayed 1 night in Jan 2025

10/10 Excellent

Rok

Stayed 1 night in Jan 2025

6/10 Okay

Lauren

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities
Check in and out was easy as self serve. However on our last day, we had hotel staff let themselves in our room at 8:45am unannounced asking when we were planning on checking out and leaving. My partner and I were still in bed, myself sleeping. Come 10am our room keys were already disabled, not allowing lift access. Checkout was 11am. Hotel had some weird smells and no room service unless it was pre ordered.
Stayed 5 nights in Jan 2025

10/10 Excellent

Cara

Travelled with family
We had a fantastic stay
Stayed 4 nights in Jan 2025

10/10 Excellent

Philippa Allison

Liked: Cleanliness, staff & service, property conditions & facilities
An affordable hotel, close to shops and transport to the cultural spots in Canberra, Clean, excellent breakfast buffet. The pool was well used by our family.
Stayed 3 nights in Jan 2025

10/10 Excellent

Steve and Kim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We happy with our stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Dexter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with very helpful, friendly and professional staff. Room was well fitted out, clean and user-friendly. Brecky is particularly good! Lots of choices and all fresh. We’ll be back!
Stayed 3 nights in Jan 2025

4/10 Poor

Rochelle

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The pool was misrepresented advertised as heated all year to 24 deg, pool was cold with a note on wall saying heating turned down due to warm weather, parking was terrible not enough parks we had to park away from property and walk
Stayed 2 nights in Jan 2025

2/10 Terrible

Cathy

Stayed 1 night in Dec 2024

2/10 Terrible

Garth

Disliked: Cleanliness, staff & service, property conditions & facilities
Disappointing
Stayed 1 night in Jan 2025

4/10 Poor

Steven

Travelled with family
Disliked: Property conditions & facilities, room comfort
Hotel is in need of an upgrade Very outdated rooms Bath was rusted Beds were uncomfortable Won’t be staying here again
Stayed 2 nights in Jan 2025

4/10 Poor

Sara

Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointing
Have stayed at the Novotel in years past but this has by far been the most disappointing. Long lines for check in, our room cards didn’t work on first attempt so had to go and join the queue again and wait. Got to the room and the room is very tired and dirty - questionable marks on the carpet and wall, dirty glassware, no toilet brush. The bed was very uncomfortable and no block out blinds. We have stayed in other Novotels before and they are of much higher quality than this, even previous years we haven’t had this poor a stay. There was also a blood stain mark on the wall in the corridor and empty alcohol bottles and rubbish in the lifts. The parking situation is a shambles without the valet parking with cars parking with no regard to the signage, parking in spots which weren’t car spots and car trailers parked across several spots with no one policing it, which is a joke. Had to park in the council car park two blocks down. Despite being happy with our stays in previous years, this has put a damper on our weekend away and we will not be returning.
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in Dec 2024

4/10 Poor

Carlo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

EMMA, Wagga Wagga

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Room was terribly outdated. Furniture and room need an upgrade. No microwave in the room. Balcony view was terrible. Extremely disappointed considering we have chosen to stay at many Novotels. This was by far the worst we have stayed at. Extremely disappointed and will not be staying again.
Stayed 1 night in Dec 2024

6/10 Okay

Lai

Travelled with family and small children, Travelled with group
Liked: Cleanliness
Location to central businesses was good. Plenty of eating options. Rooms were clean. Car park was full so had to park in nearby public parking. Price for parking was descent, $10 overnight but the inconvenience of walking extra couple of blocks to collect car made it annoying for bag drop off and pick up.
Stayed 2 nights in Dec 2024

10/10 Excellent

Ronald, Minto

Liked: Cleanliness, staff & service, property conditions & facilities
Always the best stay and perfect location.
Stayed 1 night in Dec 2024

8/10 Good

Mi Hwa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like sauna,gym and pool.
Stayed 2 nights in Dec 2024

8/10 Good

Benxiang

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Belinda

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is so dated, furniture in the room is old and damaged. Bathroom was old, worn and damaged. Paid for buffet breakfast but could not get a table because the restaurant was so understaffed and not clearing tables. Parking is not available majority of the time. The lifts are tiny so you have to wait a long time for one to become available. We will not be staying at this Novotel again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Aniket

Stayed 1 night in Dec 2024

10/10 Excellent

Glen

Stayed 1 night in Dec 2024

8/10 Good

Sukrita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024