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Hotel Capilla del Mar

4.0 star property
Beach hotel near Bocagrande Beach

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Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
Reception
Exterior
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Room service

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    ‪1 min walk‬
  • Rio Cartagena Casino
    ‪7 min walk‬
  • Cartagena de Indias Convention Center
    ‪4 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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Exterior

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About the area

Cartagena

Seaside stay .Within a 10-minute walk of this Bocagrande hotel, you'll find Bocagrande Beach and Rio Cartagena Casino. Hospital Naval de Cartagena and Bodeguita Dock are also within 2 miles (3 km).

What's nearby

  • Bocagrande Beach - 1 min walk - 0.1 km
  • Rio Cartagena Casino - 7 min walk - 0.6 km
  • Castillo Grande Beach - 19 min walk - 1.6 km
  • Clock Tower - 4 min drive - 3.0 km
  • Cartagena de Indias Convention Center - 4 min drive - 3.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪El Gran Pandebono - ‬2 min walk
  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Chef Julian - ‬4 min walk

About this property

Hotel Capilla del Mar

Beach hotel near Bocagrande Beach
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee.

This Cartagena hotel is smoke free.

  • 202 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1976
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Handrails in stairways (37 inches high)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (35 inches high)

Room amenities

Entertainment

  • 42-inch TV with cable channels

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 536 out of 980 reviews
Rating 8 - Good. 329 out of 980 reviews
Rating 6 - Okay. 76 out of 980 reviews
Rating 4 - Poor. 23 out of 980 reviews
Rating 2 - Terrible. 16 out of 980 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach, close to the many restaurants and shopping centers
Stayed 5 nights in Mar 2025

10/10 Excellent

MICHELLE, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Amaro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 12 nights in Dec 2024

10/10 Excellent

Amaro

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The service is awesome. Greay location. Staff is so friendly. Pool great, breakfast great.

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Okay hotel for the price
Hotel Capilla del Mar is an older building and it shows. Service was great. The brand needs to update the furniture and windows to stop the condensation.
Stayed 1 night in Dec 2024

10/10 Excellent

Natasha

Stayed 6 nights in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Dec 2024

8/10 Good

Lina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alhussain

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Great service. Great room. Absolutely recommend it.
Stayed 1 night in Dec 2024

6/10 Okay

Anibal

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
They have a lot of staff personnel in the lobby that just hang out and seem like they don’t have nothing else to do.and the cleaners don’t care about guest property because they left my door open but who knows what could have happened the good thing was that my girlfriend and me came back by 4:30pm and as we got off on the 9th floor we noticed the door to room 911 where I was staying was open and no cleaner around that’s very dangerous and careless.
Stayed 1 night in Dec 2024

6/10 Okay

Anibal

Liked: Cleanliness, amenities, property conditions & facilities
It a nice hotel but you have staff that are inresponsible and the front door staff seem like they’ve never seen woman because they were staring down my girlfriend and the cleaning staff left my door open and the good thing was that my girlfriend and me arrived around 4:30pm from hanging out and found the door open and nobody inside but I find that so inresponsible and dangerous because somebody could have stole something from the room.
Stayed 7 nights in Nov 2024

10/10 Excellent

Kimberly

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel. From check in the staff was amazing till checkout. Felt very safe with the security personnel. Everything was so clean and the hotel was very clean. Stayed for my birthday and they made my breakfast so special. Highly would recommend!
Stayed 3 nights in Nov 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff from the front door, reception desk, breakfast hall, evening guard were all very friendly and helpful with suggestions. There was an awesome sunset from our junior suite balcony. The room was spacious and the bed comfortable. Ample hot water for showers, towels for the beach and breakfast included were fantastic.
Stayed 4 nights in Nov 2024

4/10 Poor

Gloria

Travelled with family
Cartagena
Stayed 4 nights in Nov 2024

10/10 Excellent

Michelle

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Capilla del mar is a very traditional hotel in Boca Grande. Even though the hotel has a number of years, it is very well maintained. The staff is great and food options are good with a varied menu. The hotel is located right in front of the beach and you can get around many places even just walking. It is very convenient.
Stayed 3 nights in Nov 2024

6/10 Okay

Joseph

Travelled with family
Liked: Property conditions & facilities, room comfort
Good but will try another area next time.
The area of our stay could have been better. We were close to the beach but our beach area was under construction so we just used the pool. The pool was very clean and great to swim.
Stayed 4 nights in Nov 2024

10/10 Excellent

Adrienne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous view from the 15th floor of a one bedroom suite with breakfast included.
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My check in process was grest. Young lady very patient and checked me on early. She made us feel welcome.
Stayed 2 nights in Nov 2024

8/10 Good

Aleatha Fay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the restaurant and the staff was very professional and friendly
Stayed 5 nights in Nov 2024

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great room always makes me feel at home
Stayed 1 night in Oct 2024

8/10 Good

Barry A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great room with an awesome view of the sea. One thing I thought was petty, there was a coffee machine in the room but you had to buy the coffee at an inflated price !
Stayed 6 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent bell hop service, check in was long and they would not let us check in early. Laundry prices were outrageous & the morning buffet was very bland. Hotel is nice, but joining room walls are very thin so you can hear everything of your neighbors
Stayed 6 nights in Aug 2024

10/10 Excellent

juilo

Stayed 5 nights in Oct 2024

10/10 Excellent

juilo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

8/10 Good

Frederick

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although I booked well in advance of my stay. The hotel was not able to give me the room I had reserved and the alternative room they suggested was too small for 4 people. They did not offer any option until late the second day after I had our family settled in the room first given to us. No effort was given to me to reimburse me for the difference in room costs. The hotel was nice and clean but I was left with a bit of a bad taste from the service regarding the room situation. Disappointed.
Stayed 4 nights in Oct 2024