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Hotel Capilla del Mar

4.0 star property
Beach hotel near Bocagrande Beach

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Capilla del Mar

Outdoor pool, open 10:00 AM to 7:00 PM, pool umbrellas, sun loungers
Exterior
Reception
Reception
Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
  • Pool
  • Room service
  • Spa

Explore the area

Map
Bocagrande Carrera 1 Calle 8 #12, Cartagena, Bolivar, 3939
  • Bocagrande Beach
    1 min walk
  • San Marino Restaurante & Sport Bar
    1 min walk
  • Marsol Bus Station
    6 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    18 min drive

Room options

View all photos for Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

Junior Suite, Balcony, Ocean View

  • 69 sq m
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

Superior Room, 2 Double Beds, Balcony, Partial Ocean View

  • 42 sq m
  • Partial ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

Family Suite, 2 Bedrooms, Balcony, Partial Ocean View

  • 87 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Cartagena

Seaside stay .Within a 10-minute walk of this Bocagrande hotel, you'll find Bocagrande Beach and Rio Cartagena Casino. Hospital Naval de Cartagena and Bodeguita Dock are also within 2 miles (3 km).

What's nearby

  • Bocagrande Beach - 1 min walk
  • Rio Cartagena Casino - 7 min walk
  • Castillo Grande Beach - 19 min walk
  • Clock Tower - 4 min drive
  • Cartagena de Indias Convention Center - 4 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 18 min drive

Restaurants

  • ‪Crepes & Waffles - ‬4 min walk
  • ‪Juan Valdez Café - ‬4 min walk
  • ‪El Gran Pandebono - ‬2 min walk
  • ‪Juan Valdez Café - ‬3 min walk
  • ‪Chef Julian - ‬4 min walk

About this property

Hotel Capilla del Mar

Beach hotel near Bocagrande Beach
Hotel Capilla del Mar offers its guests a full-service spa, an outdoor pool, and a steam room. There are 2 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the pool bar. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business center and meeting rooms. A fitness center, a terrace, and multilingual staff are also featured at the business-friendly Hotel Capilla del Mar. An airport shuttle (available 24 hours) is available for a fee.

This Cartagena hotel is smoke free.

  • 202 guestrooms or units
  • 22 levels
  • 2 dining venues
  • Meeting rooms
  • Built in 1976
  • Buffet breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Terrace
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool
  • Swim-up bar
Hotel Capilla del Mar offers 202 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature premium bedding. Cable television is provided. Bathrooms include showers with rainfall showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is equipped with a spa tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10:00 AM
  • 2 restaurants and 1 coffee shop/cafe
  • 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Steam room
  • Winery release events

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Accessible airport shuttle
  • Braille signage
  • Elevator
  • Elevator door width (inches): 35
  • Handrails in stairways
  • Stairway handrail height (inches): 37
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 35

Room amenities

Entertainment

  • 42-inch TV
  • Cable channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Food and drink

  • Champagne service
  • Refrigerator

More

  • Desk
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Local maps
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Due to a government requirement to protect the coastline, this property will not have beach access until further notice. Beach activities and services will not be available during this time.

Access methods

Staffed front desk

Pets

  • Pets: COP 125000 per pet, per night, plus a deposit of COP 1250000 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 20 lbs per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 50000 (up to 11 years old)
  • Pet deposit: COP 1250000 per night
  • Pet fee: COP 125000 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 10:00 AM to 7:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Capilla Hotel
Capilla Mar Global
Capilla Mar Global Cartagena
Capilla Mar Global Hotel
Capilla Mar Global Hotel Cartagena
Hotel Capilla
Hotel Capilla Del Mar Global
Hotel Capilla Mar Cartagena
Hotel Capilla Mar
Capilla Mar Cartagena
Capilla Mar
Capilla Del Mar Global Hotel
Hotel Capilla del Mar Hotel
Hotel Capilla del Mar Cartagena
Hotel Capilla del Mar Hotel Cartagena

Hotel Capilla del Mar Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 510 out of 940 reviews" "
Rating 8 - Good. 318 out of 940 reviews" "
Rating 6 - Okay. 74 out of 940 reviews" "
Rating 4 - Poor. 23 out of 940 reviews" "
Rating 2 - Terrible. 15 out of 940 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Arie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worth the stay! The only issue we had was the balcony door- not smooth and a lil stuck sometimes.
Stayed 4 nights in Sep 2024

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice people. Good hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was honestly one of the best hotels my family and I have ever been to. The staff were so caring and always welcoming. The breakfast that was included was delicious and very typical in Colombia. The street that this hotel is in is perfect everything is at walking distance and all the locals are very helpful is your are lost. 10/10 experience
Stayed 4 nights in Sep 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
The room was big, the room had a large table that made it easy to accommodate all our belongings. The sink was outside the bathroom which allow my wife to start getting ready while I was showering. The only surprise was that I made two local phone calls and they charged me 7900 pesos which was a surprise. The phone calls lasted 30 seconds. The view was nice. We could see the ocean and the room had a nice balcony. The hotel provides towels to go to the beach. And there are a lot of options to eat around these areas. The breakfast at the hotel was decent. The last day they let me stay late due to a VIP status with Expedia. But overall, the location and the size of the rooms made this hotel my favorite out of the two I used during my vacation in Cartgena.
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz, Miami

Stayed 3 nights in Aug 2024

6/10 Okay

Andres

Stayed 2 nights in Aug 2024

6/10 Okay

Matthew

Travelled with group
Liked: Room comfort
Disliked: Staff & service
Decent but lacking in customer service
A very good size suite but without the finishing touches and lacking in good customer service. For an expensive property, I was very disappointed at the fuss made over a misunderstanding about the number of guests in a 3-bedroom room. The extra charges requested for a third person to use the empty bed were absurd considering how much had already been paid for the room.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jason Roger

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far one of the best property in Cartagena great location beach front dining you name it. My mom loves it my wife loves it there makes my day to see my family so comfortable on vacation thank you to the Manager who always check on me during our stay as well as the front door security and the front desk customer service is 2nd to none.
Stayed 2 nights in Aug 2024

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Vufhh
Stayed 2 nights in Aug 2024

10/10 Excellent

Santa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Travelled with family
Liked: Cleanliness, property conditions & facilities
The hotel was good but at the entrance lot of water because the drains were clogged. It wasn't very pleasant since you use the entrance any time during the day The room service was good but needs to improve cleaning in the bathroom and floor During breakfast, I saw many broken hygiene standards like: people don't wear masks and gloves cleaning the tables with the same napkins people were used to, high risk for contamination and spread of diseases also the organization was horrible tables close to the line service and the people pushing you when your sitting, I sent observation to the manager but still needs improvement the city is dirty garbage on the streets and beaches but still need improvement
Stayed 8 nights in Aug 2024

10/10 Excellent

Jason Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They took the time to listen to how to make my stay more comfortable being a American coming to a 3rd world country can be a little scary sometimes
Stayed 4 nights in Aug 2024

10/10 Excellent

Melanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in a central location and the staff was excellent.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eduardo

Stayed 1 night in Jul 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. At no fault of the hotel ugly abandoned hotel next to it. And noise party on beach all night some nights.
Stayed 6 nights in Jul 2024

4/10 Poor

Carlos

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service
Not the best option
Stayed 1 night in Jul 2024

10/10 Excellent

Ridder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, good food, wonderful staff, nice views from the top floors
Stayed 4 nights in Jul 2024

10/10 Excellent

Iran Alexis, Fort Worth

Stayed 14 nights in Jul 2024

10/10 Excellent

Iran, Fort Worth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best hotel in Cartagena.
Stayed 4 nights in Jul 2024

10/10 Excellent

Phillip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent
Stayed 6 nights in Jul 2024

10/10 Excellent

Marlene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great time, nice clean hotel
Stayed 8 nights in Jun 2024

10/10 Excellent

Ephraim

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean and close to many dining options
Stayed 4 nights in Apr 2023

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is not set up for people with a walker. I could not reach the pool on the 22nnd floor and toilets in the room are small…
Stayed 2 nights in Jul 2024

10/10 Excellent

Gustavo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel
Stayed 1 night in Jun 2024

8/10 Good

Mavy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The location is great , the hotel will need some renovations. The food and cleanest is excellent . Muy buena localización, excelente comida , el desayuno espectacular! Servicio al cliente es bueno aunque tuve un problema con un paquete q debian entregar en el lobby y no estuvieron atentos a recibirlo como lo habia pedido. Al rededor hay construcción que parece no va a terminar y cuando llueve se inundan las calles . Servicio de limpieza y mantenimiento muy bueno
Stayed 4 nights in Jun 2024