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Crown Regency Hotel and Towers

4.0 star property
4-star spa hotel near SM City Cebu

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Photo gallery for Crown Regency Hotel and Towers

Indoor pool, sun loungers
Premium bedding, in-room safe, free WiFi, bed sheets
Lobby
Hair salon
Lobby

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Hot tub
  • Spa
  • Pool
  • Gym
  • Breakfast available

Explore the area

Map
Tower 1, Fuente Towers, Brgy Santa Cruz, President Osmena Boulevard, Cebu, Cebu, 6000
  • Osmeña Fountain Circle
    ‪4 min walk‬
  • Mango Square
    ‪6 min walk‬
  • Cebu Doctor's University Hospital
    ‪10 min walk‬
  • Cebu (CEB-Mactan - Cebu Intl.)
    ‪35 min drive‬

Room options

View all photos for Deluxe Room

Premium bedding, in-room safe, free WiFi, bed sheets

Deluxe Room

  • 32 sq m
  • Sleeps 2
  • 2 Double Beds

Similar properties

Interior entrance

Lex Hotel Cebu

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1003)
The price is CA $82
per night
CA $92 total
includes taxes & fees
8 Mar - 9 Mar
Lex Hotel Cebu

About the area

Cebu

City center stay.Your stay at this Santa Cruz hotel places you within 3 miles (5 km) of Ayala Center and SM City Cebu. Robinsons Plaza and Osmeña Fountain Circle are also within half a mile (1 km).

What's nearby

  • Osmeña Fountain Circle - 4 min walk
  • Mango Square - 6 min walk
  • Ayala Center - 4 min drive
  • SM City Cebu - 4 min drive
  • Waterfront Cebu City Casino - 6 min drive

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 35 min drive

Restaurants

  • ‪Starbucks - Primeway Plaza Branch - ‬5 min walk
  • ‪Jollibee - ‬1 min walk
  • ‪The Coffee Hut - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Fuente Pungkupungku - ‬4 min walk

About this property

Crown Regency Hotel and Towers

4-star spa hotel near SM City Cebu
Crown Regency Hotel and Towers offers its guests a full-service spa, an indoor pool, and a hot tub. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. A children's pool, a nightclub, and a 24-hour fitness center are also featured at Crown Regency Hotel and Towers. An airport shuttle during limited hours is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Cebu hotel.

  • 300 guestrooms or units
  • 38 levels
  • 4 dining venues
  • 3 bars or lounges
  • 2 coffee shops
  • Meeting rooms
  • Nightclub
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Front-desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Convenience store
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar by the pool
Crown Regency Hotel and Towers offers 300 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. A pillow menu is available. Premium cable television is provided.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, Filipino

Property amenities

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge) from 7:00 AM - 8:00 PM

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10 AM: PHP 555 for adults and PHP 555 for children
  • 4 restaurants and 2 coffee shops
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Sauna
  • Shopping
  • Hot tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Entertainment

  • Cable channels
  • Premium channels
  • TV

Bedroom

  • Air conditioning
  • Bed sheets
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Free bottled water

More

  • Connecting rooms available
  • Guidebooks/recommendations
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in time starts at 2 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crown Regency Hotel and Towers

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for PHP 1000.0 per night.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately PHP 555 for adults and PHP 555 for children
  • Airport shuttle fee: PHP 1200 per vehicle (one way)
  • Rollaway bed fee: PHP 1000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

We should mention

  • One child 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Crown Regency Hotel & Towers
Crown Regency Hotel & Towers Cebu
Crown Regency Hotel Towers
Crown Regency Towers
Crown Regency Towers Cebu
Cebu City Regency
Crown Regency Hotel & Towers Cebu Cebu Island/Cebu City
Crown Regency Hotel And Towers Cebu
Regency Cebu City
Crown Regency Hotel Towers Cebu
Crown Regency Hotel
Crown Regency

Crown Regency Hotel and Towers Reviews

Reviews

6.4
Rating 10 - Excellent. 138 out of 976 reviews
Rating 8 - Good. 288 out of 976 reviews
Rating 6 - Okay. 224 out of 976 reviews
Rating 4 - Poor. 196 out of 976 reviews
Rating 2 - Terrible. 130 out of 976 reviews

6.6/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Sulaiman, Abu Dhbai

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Hot water not available and water leaking outside shower make area outside shower wet. Beakfast not good for price. Just sausages and rice plus coffe.
Stayed 2 nights in Nov 2024

8/10 Good

Lora Shyne

Stayed 1 night in Oct 2024

4/10 Poor

Ronald

Stayed 3 nights in Sep 2024

10/10 Excellent

Charles Britt

Stayed 2 nights in Apr 2024

10/10 Excellent

Shannen, Duncan

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

4/10 Poor

Chris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
The hotel is average to poor. There was no hot water, the toilets were not working properly and facility upkeep is not up to par. The service was poor as I believe the management has not properly training staff in the providing good service to guest.
Stayed 13 nights in Jun 2024

2/10 Terrible

Jizzel Fatty Ypil, Houma

Disliked: Cleanliness, property conditions & facilities
Needs to repair the entire hotel
Stayed 13 nights in Jul 2024

8/10 Good

Ronald

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2024

4/10 Poor

Kenneth

Travelled with family
Disliked: Amenities, property conditions & facilities
The food at breakfast was terrible!!
Stayed 2 nights in Jun 2024

10/10 Excellent

Elliot

Travelled with partner
Liked: Cleanliness, staff & service
A clean property close to shopping and entertainment.
Stayed 4 nights in Jun 2024

2/10 Terrible

Michael

Liked: Cleanliness
Don’t believe them when breakfast included
Biggest problem was that they clearly said breakfast was included but when we went to the breakfast we had to pay and it was horrible substandard food
Stayed 1 night in May 2024

4/10 Poor

Daniel

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Crown Regency
Never any hot water, most basic of amenities with absurd charges for extra requests. Very odd layout.
Stayed 3 nights in May 2024

8/10 Good

Dwayne, Chipley

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I would review this property good but its confusing due to the reconstruction thats happening. There is so many things that is closed and some of the staff are not well knowledgeable about the hotel.
Stayed 4 nights in May 2024

8/10 Good

Rhett

Travelled with family
Liked: Cleanliness, staff & service, amenities
I like the city view room I was in. Location of hotel is very accessible. Breanna of the frontdesk is superb.
Stayed 5 nights in Apr 2024

4/10 Poor

DAVID

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Employees are amazing, room was great. Lots of construction which is needed to upgrade exterior of hotel. Limited hot water was a pain in the....pool being updated, needs good cleaning!!
Stayed 3 nights in Mar 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities
Not so good. Food is not tasty and not worth the price Room is huge but lack of maintenance
Stayed 5 nights in Feb 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not suggested, just too many problems.
For alll 8days of my stay the boiler was broken, so only cold showers. The phone also did not work until repaired. The morning, included meal, was local, not to my liking, got sick once. The hotel only has 2 elevators for 40 floors, very busy and slow for many days. The front of the hotel is under constructions, with scaffolding, open sewer smell on entry.
Stayed 8 nights in Feb 2024

2/10 Terrible

David

Disliked: Staff & service, property conditions & facilities
Food was bad. Wifi cut out every 10 minutes. Aircon didnt work. Staff was no help. No hot water. Kids playing in the hallways even after complaining to staff about it.
Stayed 7 nights in Feb 2024

2/10 Terrible

Christian

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The check in counter folks and staff were so nice and polite but … on the second night… There was a RAT in my room… it crawled over my feet and hid underneath my bed… I left, they forced me to move rooms… but there was no way I’m staying at that place… Sad part too is that they did not refund me for the remaining days of my stay… That place should be condemend… The shower was not draining water…and the elevators would only take you to a certain floor… you have to step out in the middle of a dark dimmed level to hop on a different elevator…this place is run down… This place is filthy - DO NOT STAY HERE!

8/10 Good

leo

Stayed 3 nights in Jan 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice room with incredible view. Grand Parade no longer goes this way. Very disappointing but perfect for circle and shopping.
Stayed 2 nights in Jan 2024

2/10 Terrible

Shaun Mae

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024

6/10 Okay

Cristina

Stayed 1 night in Jan 2024

2/10 Terrible

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bathroom Hell
the room was not ready and very hot The toilet was flushing continuously called 4 times they worked on it but never got working This caused noise n smell for whole time there did not compensate for this
Stayed 2 nights in Dec 2023