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EXchange Hotel Vancouver

4.0 star property
4-star hotel near Canada Place Cruise Ship Terminal

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite
Pender Suite
Interior
Breakfast, lunch, dinner served; Mediterranean cuisine

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Bar
  • Gym
  • Housekeeping
  • Pet-friendly
  • Room service

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Pacific Centre Shopping Mall
    ‪1 min walk‬
  • Vancouver Waterfront
    ‪2 min walk‬
  • Granville Street
    ‪2 min walk‬
  • Vancouver, BC (CXH-Vancouver Harbour Seaplane Base)
    ‪8 min walk‬

Room options

View all photos for Deluxe Two Queens

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Queen

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite

Pender Suite

Pender Suite

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Suite

Urban Suite

Urban Suite

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Blue Chip Suite

Blue Chip Suite

Blue Chip Suite

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down comforters, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite

Patio Suite

Patio Suite

  • 56 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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The price is CA $219
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About the area

Vancouver

Downtown Vancouver stay.At this Downtown Vancouver hotel, you'll be well placed to visit Canada Place Cruise Ship Terminal and Canada Place, both within a 5-minute walk. Pacific Centre Shopping Mall and Vancouver Waterfront are also within half a mile (1 km).

What's nearby

  • Vancouver Waterfront - 2 min walk
  • Canada Place Cruise Ship Terminal - 5 min walk
  • Canada Place - 5 min walk
  • Vancouver Convention Centre - 6 min walk
  • BC Place Stadium - 15 min walk

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Vancouver Club - ‬4 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Palate Kitchen - ‬2 min walk
  • ‪Lions Pub - ‬3 min walk

About this property

EXchange Hotel Vancouver

4-star hotel near Canada Place Cruise Ship Terminal
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

  • 202 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured covered self parking on site (CAD 38 per night)
  • Secured covered valet parking on site (CAD 48 per night; includes in/out privileges)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–11:00 AM: CAD 25-50 for adults and CAD 15-30 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle tour information
  • Bike parking
  • Bike shuttle
  • Bike storage
  • Helicopter/airplane tours

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille signage
  • Elevator
  • Hardwood flooring in room
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 50-inch Smart TV
  • Cable channels
  • Premium channels
  • Tablet computer

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated floor (bathroom)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea filters (reusable)
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Mobile key entry
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests are required to download the property's Flexi pass mobile app before check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 38 per night
  • Covered valet parking fee: CAD 48 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2543 out of 3089 reviews" "
Rating 8 - Good. 372 out of 3089 reviews" "
Rating 6 - Okay. 100 out of 3089 reviews" "
Rating 4 - Poor. 45 out of 3089 reviews" "
Rating 2 - Terrible. 29 out of 3089 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

2/10 Terrible

Grace

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sweet suite!
We got a complimentary upgrade to a beautiful suite! Everyone was helpful and friendly. A wonderful experience!
Stayed 1 night in Oct 2024

4/10 Poor

Howard

Travelled with partner
Disliked: Staff & service, amenities
Terrible room service menu and limited hours . In room coffee and tea service was treated like gold bars had to ask every day and was given limited supply - no services or vending machines for beverages. Room service for alcohol only no non alcoholic beverages offered. Rotating doors are manual and stiff to push through, you see staff often helping customers get through them . With luggage it’s a nightmare. Staff are friendly enough but a door that worked would be better
Stayed 5 nights in Oct 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and quality hotel
Stayed 3 nights in Oct 2024

8/10 Good

Kirsten

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was amazing and the heated bathroom floor was great. Very clean and the staff were great. The room was t ready when we arrived so we left out bags and went out. The bags were delivered to the room when ready. The negative was that we had an awkward layout that I didn’t care for…entry was long, past the well-appointed bathroom, sharp left turn for a short length (desk with fridge underneath, then another almost sharp left to the sleeping area. The tv was located on the wall directly on the left and it was an awkward path to get to the left side of the bed. Also, when the tv was tilted out it made it more awkward plus it never directly faced the bed for viewing. Would definitely stay again but would request to not have a corner unit (room _17)
Stayed 1 night in Oct 2024

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Lenora

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot. Staff was lovely.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
It was a quick check in. But the room was Not good. The room felt very tight. And did not feel safe. The washroom fan didnt work.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Sue-Lynn

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Gina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautiful! The room was beautifully updated. Very comfortable. The concierge is amazing! They just can’t do enough for you and they are all so nice. I would definitely stay here again and I highly recommend it!
Stayed 4 nights in Oct 2024

10/10 Excellent

Kelly Rae, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

barbara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful!!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Surita

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely outstanding service from all the staff. They are incredibly helpful and informative and greet you with a smile every time. Worth the stay just for the way you are treated at this hotel!
Stayed 3 nights in Oct 2024

10/10 Excellent

Whitney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, love how everything is walkable but stay away from tha east side it’s crazy over there.
Stayed 2 nights in Oct 2024

10/10 Excellent

Glenn

Liked: Cleanliness
Very friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

jagnoor

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 3 nights in Oct 2024

10/10 Excellent

Pui Ching Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money. Amazing staff service in a great location. Room is clean and spacious.
Stayed 4 nights in Oct 2024

10/10 Excellent

Jodi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we've stayed at the EXchange and it was fantastic yet again. We had a glitch with their online check-in system but front desk had us checked in quickly. Highly recommend the Junior corner suite, however everything in this hotel is gorgeous and well maintained. Hydra Restaurant is also wonderful. 10/10 Will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Great choice
Very friendly staff. Rooms are nice furnished and spotlessly clean, but a bit small.!great location.
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Nice soaking tub.
Stayed 1 night in Sep 2024

10/10 Excellent

Nikki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy stay
Great hotel and restaurant. Will be back!
Stayed 1 night in Oct 2024

10/10 Excellent

isabella

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024