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EXchange Hotel Vancouver

4.0 star property
4-star hotel near Vancouver Waterfront

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Photo gallery for EXchange Hotel Vancouver

Exterior
Patio Suite - Dividend Floor | Terrace/patio
Reception
Patio Suite - Dividend Floor
Pender Suite - Dividend Floor

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
475 Howe Street, Vancouver, BC, V6B 2B3
  • Canada Place Cruise Ship Terminal
    ‪5 min walk‬
  • Canada Place
    ‪5 min walk‬
  • Vancouver Convention Centre
    ‪6 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬

Room options

View all photos for Deluxe Two Queens

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Two Queens

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Queen with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior Queen with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe King

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe King

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Queens with Sitting Area

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queens with Sitting Area

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Superior Two Queen Beds and Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior Two Queen Beds and Sofa Bed - Dividend Floor

  • Sleeps 5
  • 2 Queen Beds and 1 Large Twin Sofa Bed

View all photos for Deluxe Queen

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Queen Accessible

Premium bedding, down comforters, in-room safe, individually decorated

Deluxe Queen Accessible

  • 26 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

Pender Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

Urban Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

Blue Chip Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Superior Queen Room with Sofa Bed - Dividend Floor

Room amenity

Superior Queen Room with Sofa Bed - Dividend Floor

  • Sleeps 3
  • 1 Queen Bed and 1 Large Twin Sofa Bed

View all photos for Superior King Room with Sofa Bed - Dividend Floor

Premium bedding, down comforters, in-room safe, individually decorated

Superior King Room with Sofa Bed - Dividend Floor

  • Sleeps 4
  • 1 King Bed and 1 Large Twin Sofa Bed

View all photos for Deluxe King Room -Dividend Floor

Room amenity

Deluxe King Room -Dividend Floor

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Two Queen Beds - Dividend Floor

Room amenity

Deluxe Two Queen Beds - Dividend Floor

  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King with Sofa Bed

Premium bedding, down comforters, in-room safe, individually decorated

Superior King with Sofa Bed

  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Boutique Queen Studio – Accommodates upto 2 people

Premium bedding, down comforters, in-room safe, individually decorated

Boutique Queen Studio – Accommodates upto 2 people

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

Patio Suite - Dividend Floor

  • 56 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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About the area

Vancouver

Downtown Vancouver stay.At this Downtown Vancouver hotel, you'll be well placed to visit Vancouver Waterfront and Canada Place Cruise Ship Terminal, both within a 5-minute walk. Also, Robson Street is within half a mile (1 km) and Rogers Arena is within 2 miles (3 km).

What's nearby

  • Vancouver Waterfront - 2 min walk - 0.2 km
  • Canada Place Cruise Ship Terminal - 5 min walk - 0.4 km
  • Canada Place - 5 min walk - 0.5 km
  • Vancouver Convention Centre - 6 min walk - 0.6 km
  • Rogers Arena - 13 min walk - 1.2 km

Getting around

  • Granville Station - 4 min walk
  • Vancouver Waterfront Station - 5 min walk
  • Vancouver Intl. Airport (YVR) - 28 min drive

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪The Vancouver Club - ‬4 min walk
  • ‪Trees Organic Coffee - ‬2 min walk
  • ‪Palate Kitchen - ‬2 min walk
  • ‪Lions Pub - ‬3 min walk

About this property

EXchange Hotel Vancouver

4-star hotel near Vancouver Waterfront
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and meeting rooms.

Public spaces have free WiFi. A 24-hour fitness center, a library, and tour/ticket assistance are also featured at the business-friendly EXchange Hotel Vancouver. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Vancouver hotel is smoke free.

  • 202 guestrooms or units
  • Meeting rooms
  • Charging station for electric cars
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue
EXchange Hotel Vancouver offers 202 air-conditioned accommodations with tablet computers and espresso makers. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with premium cable channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English

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Property amenities

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (CAD 49 per night)
  • Secured, covered valet parking on site (CAD 59 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 25 to 50 for adults and CAD 15 to 30 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Bicycle shuttle
  • Bicycle storage
  • Bicycle tours
  • Helicopter/airplane tours
  • Library

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Elevator
  • Hardwood flooring in room
  • In-room roll-in shower
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 50-inch smart TV with premium cable channels
  • Tablet computer

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Heated bathroom floor
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Flexi pass mobile app before check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

  • Pets: CAD 25 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of CAD 100 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 25 to 50 for adults, and CAD 15 to 30 for children
  • Covered self parking fee: CAD 49 per night
  • Covered valet parking fee: CAD 59 per night (in/out privileges)
  • Pet fee: CAD 25 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses solar and geothermal energy
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property uses solar and geothermal energy. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

EXchange Hotel
EXchange Hotel
EXchange Vancouver
Hotel EXchange Hotel Vancouver Vancouver
Vancouver EXchange Hotel Vancouver Hotel
Hotel EXchange Hotel Vancouver
EXchange Hotel Vancouver Vancouver
EXchange
EXchange Hotel Vancouver Hotel
EXchange Hotel Vancouver Vancouver
EXchange Hotel Vancouver Hotel Vancouver

EXchange Hotel Vancouver Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 2527 out of 3050 reviews
Rating 8 - Good. 363 out of 3050 reviews
Rating 6 - Okay. 94 out of 3050 reviews
Rating 4 - Poor. 41 out of 3050 reviews
Rating 2 - Terrible. 25 out of 3050 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Sana

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always
Stayed 1 night in Jan 2025

10/10 Excellent

Vivek

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place and top notch customer service. Well maintained and clean.
Stayed 1 night in Jan 2025

10/10 Excellent

Karla, Bellevue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely courteous. We loved the heated bathroom floor and the wooden room keys. The location and parking were convenient. The larger room we reserved was not available, so they gave us free breakfast coupons. The food was incredibly delicious and the portions were large. We felt lucky to have received the breakfast over the sofa.
Stayed 2 nights in Jan 2025

10/10 Excellent

Len

Stayed 3 nights in Nov 2024

10/10 Excellent

Desiree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating
Stayed 2 nights in Jan 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was WAY nicer than I expected. They have Netflix on the TV (sign in with your own account). The staff was super friendly and went above and beyond to make sure we were comfortable. We would recommend this place without hesitation.
Stayed 1 night in Jan 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Great first stay at the ExChange. The hotel exceeded our expectations in every way. We’ll be back.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Loved the service and the beautiful washrooms :)
Stayed 2 nights in Jan 2025

10/10 Excellent

Katlynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property. You are greeted right away and everyone is very friendly and helpful. Fantastic rooms. Very elegant and well designed. My only critique is the parking is too expensive. I will stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Julie, Advance

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the room. Very nice to have milk and water in the refrigerator. The coffee pot wa difficult to use. I could not adjust the temperature
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central location with great views

From room 1102 we had probably the best view that the hotel can offer towards the Vancouver Lookout. Although the building is taller, only the first 11 floors are available as a hotel, therefore we got the highest floor possible. Everything in the room was new, clean and nice, with the added comfort of underfloor heating in the bathroom. The only downside was the AC not providing enough warmth, therefore we requested a separate room heater, which was provided immediately with no issue. Our breakfast was delicious every morning. The concierge staff was always eager to help.
Exterior view
View from room 1102 (daytime)
View from room 1102 (nighttime)
Interior of room 1102
Stayed 3 nights in Dec 2024

10/10 Excellent

sara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean room, great restaurant, flexible check out timing…will stay again for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Asma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Debbie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing experience

The staff were very friendly and accommodating. I was able to get an early check in and they even gave me a complimentary upgrade! The room was beautiful and very quiet! The bed was so comfy, I slept soundly! Thank you! 10/10 rating from me! I’ll definitely come back!
Stayed 1 night in Jan 2025

10/10 Excellent

Jamieson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was great, staff were wonderful. Just seemed odd that there wasn’t any vegetarian main options at the hotel restaurant
Stayed 1 night in Jan 2025

10/10 Excellent

robert

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel within downtown!

The hotel staff everywhere were amicable and professional throughout my stay. The hotel is kept very clean and has nice decor. The location of the hotel makes it very easy to walk to a variety of shops and restaurants, and the waterfront also is within easy walking distance. It's also within walking distance of a Skytrain stop too. I like to visit Vancouver a lot and I've stayed here on more than one occasion on those trips and they always deliver a wonderful experience!
Stayed 3 nights in Dec 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Wendy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Graham

Great sleep…unusual floor plan!

We thoroughly enjoyed our one night stay. The room, while lovely, had an unusual floor plan that made walking around the end of the bed difficult, particularly in the middle of the night. Otherwise, we loved it and would definitely stay here again…just not in the same room!
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the security of the sidewalk entrance way with the door staff and secure elevators. Rooms were beautiful and loved the quality soaps, complementary water etc. we will be back, liked it better than the Fairmont waterfront.
Stayed 1 night in Dec 2024

8/10 Good

Aaron

Stayed 1 night in Dec 2024