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Element Vancouver Metrotown

3.0 star property
3-star eco-certified hotel in Metrotown

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Element Vancouver Metrotown

Suite, 1 Bedroom, Non Smoking, Balcony
Suite, 1 Bedroom, Non Smoking, Balcony
Bicycling
Fitness facility
Studio, 2 Queen Beds, Non Smoking

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk

Explore the area

Map
5988 Willingdon Avenue, Burnaby, BC, V5H 2A7
  • Crystal Mall
    1 min walk
  • Trattoria Burnaby
    1 min walk
  • Metrotown Station
    8 min walk
  • Vancouver, BC (YVR-Vancouver Intl.)
    29 min drive

Room options

View all photos for Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking

Junior Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

Suite, 1 Bedroom, Non Smoking, Balcony

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hilton Vancouver Metrotown

Pool
Hot tub
Pet-friendly
Kids pool
4.3 out of 5, Excellent, (1004)
The price is CA $203
per night
CA $236 total
includes taxes & fees
4 Jan - 5 Jan
Hilton Vancouver Metrotown

About the area

Burnaby

City center stay.You'll be steps from Crystal Mall and within a 10-minute walk of Metropolis at Metrotown with a stay at this Metrotown hotel. Also, Central Park is within half a mile (1 km) and British Columbia Institute of Technology is within 2 miles (3 km).

What's nearby

  • Crystal Mall - 1 min walk
  • Metropolis at Metrotown - 6 min walk
  • British Columbia Institute of Technology - 2 min drive
  • Canada Place Cruise Ship Terminal - 15 min drive
  • Port of Vancouver - 16 min drive

Getting around

  • Metrotown Station - 8 min walk
  • Vancouver Rocky Mountaineer Station - 12 min drive
  • Vancouver Intl. Airport (YVR) - 29 min drive

Restaurants

  • ‪Grand Crystal Seafood Restaurant - ‬2 min walk
  • ‪Dinesty Dumpling House - ‬1 min walk
  • ‪Shanghai Dimsum House Ltd. 白玉兰麵家 - ‬2 min walk
  • ‪Trattoria Burnaby - ‬1 min walk
  • ‪Subway - ‬2 min walk

About this property

Element Vancouver Metrotown

3-star eco-certified hotel in Metrotown
As a guest of Element Vancouver Metrotown, you'll find an indoor pool, a sauna, a 24-hour fitness center, and complimentary bicycles. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 4373 square feet (406 square meters) and includes conference space. A terrace, barbecue grills, and multilingual staff are also featured at the eco-certified Element Vancouver Metrotown. For a fee, parking is available.

This 3-star Burnaby hotel is smoke free.

  • 169 guestrooms or units
  • 18 levels
  • 4373 sq ft of conference space
  • 406 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Grocery service (free)
  • Convenience store
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Television in lobby
  • Elevator
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Element Vancouver Metrotown offers 169 accommodations with iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchenettes with microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Burnaby hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and irons/ironing boards. Change of towels and change of bedsheets can be requested.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (CAD 25 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Free bicycle rentals
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • iPod dock

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Kitchenette
  • Microwave
  • Mini-fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 50 lbs per pet
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 25 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, and Union Pay. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    For guests' safety, the property includes a smoke detector, a security system, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Element Vancouver Metrotown Hotel Burnaby
Element Vancouver Metrotown Hotel
Element Vancouver Metrotown Burnaby
Element Vancouver Metrotown

Element Vancouver Metrotown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 685 out of 1001 reviews" "
Rating 8 - Good. 239 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 15 out of 1001 reviews" "
Rating 2 - Terrible. 22 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 24 nights in Aug 2024

10/10 Excellent

Athanassia

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 1 night in Sep 2024

8/10 Good

MR. SANJAY

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

10/10 Excellent

MR. SANJAY

Travelled with family
Liked: Staff & service
Convenient place to stay before and after cruise. Many dinning options and closer to Metropolis Mall. Property looks little tired and it needs a soft refurbishment. Staffs are excellent and friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Wilmer

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best option
Stayed 6 nights in Aug 2024

8/10 Good

Neal

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good size pool. Outdoor patio for breakfast nice in summer.
Stayed 1 night in Sep 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a cozy place to stay with good access to transit.
Stayed 5 nights in Sep 2024

10/10 Excellent

Jiayuan

Stayed 2 nights in Aug 2024

6/10 Okay

Joh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot in a great area that's affordable vs other Vancouver hotels
Stayed 1 night in Aug 2024

10/10 Excellent

Yuna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Khon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Aug 2024

10/10 Excellent

Sharla

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosita Dara

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay with family. Service was great.
Stayed 4 nights in Aug 2024

8/10 Good

Kennard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Stayed 5 nights in Aug 2024

2/10 Terrible

christina

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible experience start to finish. We booked a 1 bedroom suit, and when we arrived they did not have one available. So we were downgraded to a 2 queen room. We were told we’d get a $40 refund, and it’s been a week now and still no refund was issued. (The difference we paid was more than $40 for the upgrade!) Pool was lame. Breakfast ran out of fruit. Stains on the towels in the room. Will NOT return to this hotel for our next stay!
Stayed 1 night in Aug 2024

10/10 Excellent

alice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and top notch
Stayed 1 night in Aug 2024

10/10 Excellent

Fabert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was in great condition, staff was friendly and helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

HUI MEI

Stayed 4 nights in Jul 2024

6/10 Okay

abdullah

Good location
Stayed 1 night in Aug 2024

10/10 Excellent

Bezaye

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Mohibullah, Federal Way

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here. We plan on making this our home base. Will stay again for sure
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice service. Overall worth to stay!
Stayed 6 nights in Jul 2024

10/10 Excellent

Celina

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Owen

Stayed 14 nights in Jul 2024