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Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

3.5 star property
Hotel near Lansdowne Centre in Richmond

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Photo gallery for Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Exterior
Property amenity
Standard Room, 2 Double Beds, Non Smoking
Lobby
Business centre

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
8368 Alexandra Rd, Richmond, BC, V6X4A6
  • Lansdowne Centre
    ‪8 min walk‬
  • CF Richmond Centre Mall
    ‪3 min drive‬
  • Richmond Night Market
    ‪3 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe 2 Double Beds

Deluxe 2 Double Beds

Deluxe 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King

Deluxe King

Deluxe King

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

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About the area

Richmond

City center stay.With a stay at this Richmond City Centre hotel, you'll be within half a mile (1 km) of Lansdowne Centre and 2 miles (3 km) of CF Richmond Centre Mall. McArthurGlen Designer Outlet is within 3 miles (5 km) and Granville Island Public Market is within 9 miles (15 km).

What's nearby

  • Lansdowne Centre - 8 min walk - 0.7 km
  • Richmond Olympic Oval - 3 min drive - 1.9 km
  • CF Richmond Centre Mall - 3 min drive - 1.9 km
  • Richmond Night Market - 3 min drive - 2.3 km
  • McArthurGlen Designer Outlet - 7 min drive - 5.2 km

Getting around

  • Lansdowne Station - 11 min walk
  • Vancouver Waterfront Station - 19 min drive
  • Vancouver Intl. Airport (YVR) - 13 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Little Sheep Mongolian Hot Pot - ‬9 min walk
  • ‪Silver Tower Cafe Restaurant - ‬4 min walk
  • ‪Toku Japanese Restaurant - ‬7 min walk
  • ‪Yin Ji Chang Fen 銀記腸粉 - ‬2 min walk

About this property

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection

Hotel near Lansdowne Centre in Richmond
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business center and 6 meeting rooms are available. Event space at this hotel measures 4521 square feet (420 square meters) and includes a conference center. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness center, a vending machine, and multilingual staff are also featured at the business-friendly Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Richmond hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 6 levels
  • 4521 sq ft of conference space
  • 420 sq m of conference space
  • Built in 1998
  • Ski equipment storage
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference center
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Television in lobby
  • ATM
  • Elevator
  • No smoking on site
  • Microwave in a common area
Grand Park Hotel Vancouver Airport, Ascend Hotel Collection offers 140 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. 49-inch LCD televisions come with premium digital channels. Refrigerators and microwaves are provided.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered on request and change of towels can be requested.

Languages

Chinese (Mandarin), English, Hindi

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includes taxes & fees
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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times
  • Self parking on site (CAD 14 per night; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Ski storage
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator (73 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 49-inch LCD TV with premium digital channels

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property's shuttle picks up and drops off at Vancouver International Airport. Guests should contact the property upon arrival using the courtesy phone in the shuttle pick-up area.

Renovations and closures

The following facilities will be closed during the spring:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: CAD 14 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Sheraton Hotel Vancouver Airport
Four Points Sheraton Vancouver Airport
Four Points Vancouver Airport
Sheraton Four Points Vancouver Airport
Four Points Sheraton Vancouver Airport Hotel
Four Points Richmond
Four Points By Sheraton Vancouver Airport Hotel Richmond
Richmond Four Points
4 Points By Sheraton Vancouver Airport
Grand Park Vancouver Airport
Four Points by Sheraton Vancouver Airport

Grand Park Hotel Vancouver Airport, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1150 out of 2611 reviews
Rating 8 - Good. 749 out of 2611 reviews
Rating 6 - Okay. 384 out of 2611 reviews
Rating 4 - Poor. 165 out of 2611 reviews
Rating 2 - Terrible. 163 out of 2611 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Keith

Stayed 1 night in Feb 2025

8/10 Good

Marcus

Liked: Cleanliness, staff & service
The parking lot was an ice rink. Very poorly maintained. Dangerous
Stayed 1 night in Feb 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value– Simple, clean, and accessible

Nice hotel, especially for the price in a convenient location loads of restaurants nearby in Chinatown Richmond
Stayed 1 night in Feb 2025

6/10 Okay

Salome

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Best clean bathroom
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent service. The shuttle bus driver was very nice and helpful that he sent me to the sky train station at the heavily snowy day. Thanks so much
Stayed 1 night in Feb 2025

2/10 Terrible

Yifeng

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

terrible hotel

terrible hotel
Stayed 1 night in Feb 2025

2/10 Terrible

Yifeng

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

TERRIBLE STAY!!!

This is a terrible stay I ever experienced, period!!! - the hotel staff asked us if we require the house keeping, we clearly answered " Yes", however nothing happened, we then went to front desk and asked the hotel staff for changing towels. about one hour later, we heard somebody knocking our room door loudly, we opened the door and saw one lady from hotel standing at the front of room with one roll of toilet paper. - before the departure day, we went to front desk and booked shuttle bus at 4:30am next day morning, the front desk lady noted it down and confirmed. 2nd day morning, we checked out and waited for the shuttle bus in the lobby and no bus showed up, we then asked hotel staff what's wrong, he checked the record and told us we missed 4:00am shuttle bus and it was completely our fault. we will have to call Uber to book a car to go to airport to avoid missing our flight. this is ridiculous!!! THIS IS INSANE!!
Stayed 1 night in Feb 2025

6/10 Okay

Tina

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

8/10 Good

kimberley

Liked: Amenities
Convient to food places, friendly, booked me for shuttle to airport. Friendly and clean. I will recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service
Dirt on wall, curtains, and a stain on one of the beds.
Stayed 2 nights in Feb 2025

10/10 Excellent

Ikuyo

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dining choices around the hotel was great. We will definitely come back to this hotel.
Stayed 2 nights in Feb 2025

8/10 Good

Paul

Stayed 1 night in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Lloyd a

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Over night before flight.

Very friendly staff. Enjoyed having the mall across the street and skytrain close by.
Stayed 1 night in Jan 2025

6/10 Okay

Gloria

Location is good
Stayed 6 nights in Feb 2025

10/10 Excellent

kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved our comfortable bed and location
Stayed 1 night in Feb 2025

4/10 Poor

Annie

Stayed 1 night in Feb 2025

8/10 Good

Jiani

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Feb 2025

6/10 Okay

Finn

Stayed 2 nights in Feb 2025

10/10 Excellent

morgan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly service at checkin. Located across from the mall. Room was very clean.
Stayed 1 night in Feb 2025

10/10 Excellent

ELAINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for Chinese malls. Very clean rooms. Modern.
Stayed 1 night in Jan 2025

6/10 Okay

Chris

Travelled with partner
Liked: Staff & service
Management has improved. Henry the bus shuttle driver was there greeting us at the airport on time. Front desk , Sharon was friendly and polite. Overall the hotel need some refurbishing, beds, pillows, linens etc.
Stayed 2 nights in Feb 2025

8/10 Good

Angela

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The continental breakfast is one of the worst I have experienced. I would give that one star. Lots of dining options within walking distance.
Stayed 1 night in Feb 2025