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Holiday Inn Chester - South, an IHG Hotel

4.0 star property
4-star hotel near Chester Racecourse

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Chester - South, an IHG Hotel

Indoor pool
Exterior
Exterior
Exterior
Bar (on property)

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • 24/7 front desk
  • Pet-friendly

Explore the area

Map
Wrexham Road, Chester, England, CH4 9DL
  • River Dee
    3 min drive
  • Chester Racecourse
    5 min drive
  • Chester Golf Club
    5 min drive
  • Chester (CEG-Hawarden)
    18 min drive

Room options

View all photos for Standard Room, 2 Single Beds

Room amenity

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed, Accessible

Room amenity

Standard Room, 1 Double Bed, Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, Multiple Beds

Room amenity

Standard Room, Multiple Beds

  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (Walk-In Shower)

Room amenity

Standard Room, 2 Single Beds (Walk-In Shower)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed (Walk-In Shower)

Room amenity

Standard Room, 1 Double Bed (Walk-In Shower)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Room amenity

Standard Room, 2 Single Beds, Accessible

  • 24.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed

Room amenity

Premium Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Room amenity

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 4
  • 1 Double Bed

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Front of property

Mercure Chester Abbots Well Hotel

Pool
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Pet-friendly
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3.7 out of 5, Good, (1083)
The price is CA $119
per night
CA $142 total
includes taxes & fees
10 Dec - 11 Dec
Mercure Chester Abbots Well Hotel

About the area

Chester

City center retreat .Within 3 miles (5 km) of this Chester hotel, you'll find Chester Racecourse and Chester Cathedral. Chester City Walls is within 3 miles (5 km) and Crocky Trail is within 9 miles (15 km).

What's nearby

  • River Dee - 3 min drive - 3.0 km
  • Chester Racecourse - 5 min drive - 4.1 km
  • Chester Cathedral - 5 min drive - 4.4 km
  • Chester City Walls - 6 min drive - 5.1 km
  • Chester Zoo - 9 min drive - 12.1 km

Getting around

  • Buckley Station - 8 min drive
  • John Lennon Airport (LPL) - 40 min drive

Restaurants

  • ‪Chester Racecourse - ‬5 min drive
  • ‪The Oriental - ‬5 min drive
  • ‪The Grosvenor Arms - ‬4 min drive
  • ‪The Carlton Tavern - ‬4 min drive
  • ‪Red Lion - ‬4 min drive

About this property

Holiday Inn Chester - South, an IHG Hotel

4-star hotel near Chester Racecourse
Holiday Inn Chester - South, an IHG Hotel offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have WiFi and wired Internet for a fee.

A 24-hour business center and meeting rooms are available. Event space at this hotel measures 140 square feet (13 square meters) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Chester - South, an IHG Hotel. Self parking is free.

This 4-star Chester hotel is smoke free.

  • 1 building
  • 143 guestrooms or units
  • 2 levels
  • Meeting rooms
  • 140 sq ft of conference space
  • 13 sq m of conference space
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Terrace
  • Garden
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn Chester - South, an IHG Hotel offers 143 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wired and wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Languages

Bulgarian, English, Polish, Slovenian, Thai

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)
  • Available in some public areas: WiFi (GBP 16 per 24-hour period), Wired Internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • English breakfast available for a fee daily 6:00 AM–10:00 AM: GBP 16.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 16

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Fee for in-room wireless internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for in-room wired internet: GBP 16 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Fee for wired internet in public areas: GBP 16 per 24-hour period (rates may vary)
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Chester South Holiday Inn
Holiday Inn Chester South
Holiday Inn Hotel Chester South
Chester Holiday Inn
Holiday Inn Chester South Hotel Chester
Holiday Inn Chester South Hotel
Holiday Chester South
Holiday Inn Chester South
Holiday Chester South, An Ihg
Holiday Inn Chester South an IHG Hotel
Holiday Inn Chester - South, an IHG Hotel Hotel
Holiday Inn Chester - South, an IHG Hotel Chester
Holiday Inn Chester - South, an IHG Hotel Hotel Chester

Holiday Inn Chester - South, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 321 out of 932 reviews" "
Rating 8 - Good. 354 out of 932 reviews" "
Rating 6 - Okay. 154 out of 932 reviews" "
Rating 4 - Poor. 66 out of 932 reviews" "
Rating 2 - Terrible. 37 out of 932 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Euphemia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice comfortable rooms, great breakfast and super helpful friendly staff, great two night stay at the holiday Inn south in Chester very convenient for park and ride, which is about 3 minute walk away from hotel. Will definitely stay again
Stayed 2 nights in Aug 2024

10/10 Excellent

Radline

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent service, staff are nice and friendly
Stayed 2 nights in Aug 2024

8/10 Good

Nichola

Liked: Cleanliness, staff & service, amenities
Air conditioning did not work so was moved in to another staight away was very happy quick to resolve problem.
Stayed 5 nights in Aug 2024

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Laszlo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Overall not bad , however the whole hotel smelled pretty unpleasant. I found that my bathroom could have been a little bit more cleaner (smelled bad also) so it wasn’t a nicest. Aircon wasn’t working at all and I’m guessing the whole system was broken, when I looked out my window every single room had theirs open as well.
Stayed 1 night in Aug 2024

8/10 Good

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff make this hotel
The hotel itself was fine, problems at check in were unfortunate and the staff were wonderful, IT issues can happen anywhere. The room was a good size and other than ring marks in the bathroom it seemed clean. Evening meal was fine, and breakfast was good, i do prefer a buffet breakfast and this one didn't disappoint. Overall a good stay
Stayed 1 night in Aug 2024

10/10 Excellent

Timmy

Stayed 1 night in Aug 2024

10/10 Excellent

Catherine

Stayed 2 nights in Aug 2024

10/10 Excellent

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

wendy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Nigel

Stayed 1 night in Jul 2024

8/10 Good

Nigel

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Good stop over when attending Chester races
Stayed 1 night in Jul 2024

8/10 Good

Hannah

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Gillian

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness
Overall this hotel was ok but not not fantastic. Unfortunately our room as not clean when we arrived, and not cleaned properly throughout our 3 night stay. The floor was not hoovered at all and the bins were not fully emptied. Reception area lovely but the rest not so much!!
Stayed 3 nights in Jul 2024

10/10 Excellent

Sarah

Stayed 1 night in Jul 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were friendly and welcoming. Initially we were really excited by the Asian style menu on offer Unfortunately most of the items listed were not available. Nearly a dozen sandwich / wrap choices listed of which only 4 were able to be fulfilled This theme continued with the Asian style small plate offerings as well.
Stayed 2 nights in Jul 2024

8/10 Good

Norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer experience, professional & friendly
Customer experience we received was excellent, Amy, DJ, Leone, Becky and Katie are to be comended. The chefs and kitchen team, provide an great breakfast with plenty of choice.
Stayed 2 nights in Jul 2024

6/10 Okay

sean

Disliked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Trisha

Travelled with partner
Liked: Cleanliness, staff & service
Convenient and clean. Wish they wouldn’t allow dogs - we were disturbed by barking in the corridor.
Stayed 1 night in Jul 2024