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The Mill Hotel & Spa

3.0 star property
3-star spa hotel near Chester Zoo

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Mill Hotel & Spa

Exterior
Indoor pool
Lobby
Terrace/patio
Family Quadruple Room, 1 King Bed with Sofa bed

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking available

Explore the area

Map
Milton Street, Chester, England, CH1 3NF
  • Grosvenor Park
    ‪7 min walk‬
  • The Rows of Chester
    ‪8 min walk‬
  • Eastgate Clock
    ‪8 min walk‬
  • Chester (CEG-Hawarden)
    ‪26 min drive‬

Room options

View all photos for Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

Business Double Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

Club Double Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

Deluxe Double Room, Canal View

  • 23 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 Single Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Single Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • 15 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, Balcony, Canal View

  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Classic Double Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Cosy Double

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Crowne Plaza Chester, an IHG Hotel

Pool
Hot tub
Spa
Free WiFi
4.4 out of 5, Excellent, (1000)
The price is CA $127
per night
CA $152 total
includes taxes & fees
13 Feb - 14 Feb
Crowne Plaza Chester, an IHG Hotel

About the area

Chester

In Chester .Your stay at this Chester hotel places you within a 10-minute walk of Chester City Walls and Grosvenor Park. The Rows of Chester and Eastgate Clock are also within half a mile (1 km).

What's nearby

  • Chester Cathedral - 9 min walk
  • Chester City Walls - 10 min walk
  • University of Chester - 15 min walk
  • Chester Racecourse - 17 min walk
  • Chester Zoo - 7 min drive

Getting around

  • Chester Station - 6 min walk
  • John Lennon Airport (LPL) - 42 min drive

Restaurants

  • ‪The Square Bottle (Wetherspoon) - ‬5 min walk
  • ‪Istanbul BBQ - ‬2 min walk
  • ‪The Old Harkers Arms - ‬3 min walk
  • ‪The Old Queens Head - ‬6 min walk
  • ‪The Cellar - ‬4 min walk

About this property

The Mill Hotel & Spa

3-star spa hotel near Chester Zoo
The Mill Hotel & Spa offers its guests a full-service spa, an indoor pool, and a health club. There are 2 restaurants on site, along with a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A sauna, spa services, and a terrace are also featured at the business-friendly The Mill Hotel & Spa. For a fee, parking is available.

This 3-star Chester hotel is smoke free.

  • 132 guestrooms or units
  • 5 levels
  • 2 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Full breakfast (free)
  • Deli
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • 1 conference room
The Mill Hotel & Spa offers 132 accommodations with irons/ironing boards and complimentary toiletries. Digital television is provided.

Bathrooms include shower/tub combinations. This Chester hotel provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can indulge in a pampering treatment at the hotel's full-service spa, The Mill Spa. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, Italian, Russian, Spanish

Property amenities

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (GBP 12.00 per day)

Food and drink

  • Free full breakfast available daily 7 AM–10:00 AM
  • 2 restaurants
  • 2 bars/lounges
  • Room service available

Things to do

  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/tub combination
  • Towels

More

  • Desk
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self parking fee: GBP 12.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Mill
Mill Chester
Mill Hotel
Mill Hotel Chester
Mill Hotel Spa
The Mill Hotel & Spa Hotel
The Mill Hotel & Spa Chester
The Mill Hotel & Spa Hotel Chester

The Mill Hotel & Spa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 993 out of 1792 reviews" "
Rating 8 - Good. 551 out of 1792 reviews" "
Rating 6 - Okay. 183 out of 1792 reviews" "
Rating 4 - Poor. 41 out of 1792 reviews" "
Rating 2 - Terrible. 24 out of 1792 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was comfortable check in was ok could have been a bit more friendly but all other times we interacted with front desk was very friendly and helpful our room was spotless and very comfortable the restaurant's evening menu was was a bit limited but breakfast was excellent with a great choice to fill you up staff at breakfast were fantastic check out was quick and simple will return in the future
Stayed 2 nights in Oct 2024

2/10 Terrible

Becky

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Simon

Liked: Staff & service, property conditions & facilities
Good value for Chester. Friendly and welcoming
Good location only 10 minutes walk from the centre of Chester. Swimming pool was good and staff were very helpful and friendly. Some areas of the hotel were looking a bit tired and could do with an update (our bathroom and the restaurant and bar areas)
Stayed 2 nights in Oct 2024

10/10 Excellent

Arron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Shirley

Stayed 1 night in Oct 2024

10/10 Excellent

Brian T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staying at the Mill
Have stayed at the mill many times, always a pleasant stay clean rooms good beds and a excellent breakfast
Stayed 1 night in Oct 2024

10/10 Excellent

STEVE

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Peter

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Disappointed
This is our second visit, we booked the room using Tesco vouchers. Disappointed in the room, felt like we were in the smallest room in the hotel, and it was due to how we booked the hotel ! when you get out the lift it is not even numbered! We were woke at 6.00 am by the noise of the traffic . Our last visit room amazing breakfast amazing however our breakfast was very disappointing and not hot. We had an evening meal in the restaurant due to the weather and it was absolutely delicious.
Stayed 1 night in Oct 2024

8/10 Good

Kat

Travelled with partner
Liked: Cleanliness
Loved the hotel but the food allergies issue was too much hassle for my son so we couldn’t review on this. However I think the hotel would’ve more than accommodated him had he not been worried to ask.
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Stayed 3 nights in Oct 2024

10/10 Excellent

Karen

Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel good location have stayed there before and will stay again
Stayed 1 night in Oct 2024

8/10 Good

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Close to Bus station, if required. Brilliant for shopping and hotel within five minutes walk of shops. Staff friendly and helpful. Hotel pool and gym were excellent. Our room was large and mattress comfortable. Towels changed every day. Breakfast was hot and renewed frequently. Would have been good to have had the option of boiled eggs etc but that is my only criticism! Overall excellent value for money. Definitely recommended!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waiter for breakfast superb
Check in all good, bar staff just need to know there allergy’s I checked and I could have the crisps they said wasn’t gf but only a minor niggle. Breakfast service brilliant waiter knowledgeable and very helpful with allergies it really does make all the difference. Shame sausages aren’t gluten free. Only criticism was Room was very warm
Stayed 1 night in Oct 2024

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite central, good parking facility. Very accommodating staff. Delicious food.
Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Liked: Staff & service, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Anne

Liked: Cleanliness, amenities, property conditions & facilities
A bit in need of cleaning
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Sarah

Stayed 6 nights in Oct 2024

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 night in Chester
Short stay in Chester and this hotel was ok. Staff were friendly and helpful, the bar area was nice too. My room was a little dated but it was clean and comfortable
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another nice stay
Second visit and didn't disappoint. Value for money was great. Very nice room which was clean and tidied each day. Very nice breakfast each morning and the place is well populated and everyone seemed happy
Stayed 3 nights in Oct 2024

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Anna

Travelled with partner
Liked: Cleanliness, amenities
Location is convenient for walking into the city centre. The swimming pool was lovely. Breakfast was standard full english, with some cereal options. Room was not soundproof at all, could hear noise from the room above and rooms either side. Could also hear everyone else on the corridor coming and going from their rooms. Housekeeping woke us up saturday morning hoovering just before 9am then could hear the cleaner knocking on everyone doors to see if they could come and clean the rooms. Bed was not very comfortable, probably needs new mattresses as it was very uneven and sank in the middle.
Stayed 2 nights in Oct 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing stay
Enjoyable stay, great facilities and friendly staff, great service. Leisure facilities were excellent. Good state of general cleanliness but some cobwebs on the bedroom ceiling. Would definitely recommend.
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024