Book a hotel near City Centre 2, New Town

"Very well maintained property, beautifully decorated lobby, excellent coffee shop at the lobby and above all very professional staff, each one of them, that we interacted with. Our baggage did not arrive with our flight, our interaction with Shankar Chakraborty was very reassuring. He patiently guided us thru the process of left luggage in case we checked out before the airline could deliver the baggages. Our sincere thanks to each and every staff member who made our stay comfortable at the hotel. We will certainly be back again when visiting Kolkata."

"Staff were courteous and rooms were tidy. "

"Excellent"

"My parents liked it"

"The WiFi was good, hot water was available and the location not too bad. The entire hotel was way too dusty, what is the use of advertising that the rooms have a balcony if the balcony is inaccessible because of inches thick layer of dust! The room service people were nice and sincere. However, from top-down, there appeared to be an attitude of "managing" an issue rather than fixing it. For some TV related issues the staff had to be called 3-4 times. The cold water tap in the room was non functional. The suggestion I got from calling the front desk was to turn off the geyser for cold water. How would that work out when someone wants to take a bath? Thankfully, a room maintenance staff handed me a bucket and a mug but it was still an imperfect solution. The blanket/comforter was way to light and thin for the Jan cold. Lastly, the cafe offers some delectable food, but choices are extremely limited and the overpriced. "

"The bathroom was pretty dirty and Stinky. Despite of requesting a queen bed they have given a room by sticking two Single bed keeping next to each other . It was very difficult to make the infant sleep in the middle due to the gap."