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Hyatt Regency Cleveland At The Arcade

4.0 star property
4-star Art Deco hotel near JACK Cleveland Casino

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Photo gallery for Hyatt Regency Cleveland At The Arcade

Ballroom
Premium bedding, pillowtop beds, in-room safe, desk
Exterior
Lobby
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Housekeeping
  • Pet-friendly

Explore the area

Map
420 Superior Ave E, Cleveland, OH, 44114
  • Progressive Field
    ‪11 min walk‬
  • Rock and Roll Hall of Fame
    ‪15 min walk‬
  • Huntington Bank Field
    ‪15 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible (Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible (Shower)

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, City View

  • City view
  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, City View

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, City View

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (VIP)

Premium bedding, pillowtop beds, in-room safe, desk

Suite (VIP)

  • 102 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, View (Arcade View)

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 2 Double Beds

  • 56 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Suite, 1 King Bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, View (Arcade View)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Double Beds, View (Arcade View)

  • 42 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed

  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Accessible, Bathtub

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

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About the area

Cleveland

Downtown Cleveland stay.Within a 15-minute walk of this Downtown Cleveland hotel, you'll find JACK Cleveland Casino and Huntington Convention Center of Cleveland. Also, Progressive Field is within half a mile (1 km) and Rock and Roll Hall of Fame is within 2 miles (3 km).

What's nearby

  • JACK Cleveland Casino - 6 min walk - 0.5 km
  • Huntington Convention Center of Cleveland - 10 min walk - 0.8 km
  • Progressive Field - 11 min walk - 0.9 km
  • Rock and Roll Hall of Fame - 15 min walk - 1.3 km
  • Huntington Bank Field - 15 min walk - 1.3 km

Getting around

  • Tower City-Public Square Station - 9 min walk
  • Cleveland Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬3 min walk
  • ‪Jake's - ‬4 min walk
  • ‪Chipotle Mexican Grill - ‬3 min walk
  • ‪House of Blues Cleveland - ‬4 min walk
  • ‪Shake Shack - ‬3 min walk

About this property

Hyatt Regency Cleveland At The Arcade

4-star Art Deco hotel near JACK Cleveland Casino
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business center and 9 meeting rooms.

A computer station is on site and WiFi is free in public spaces. A 24-hour fitness center, spa services, and a vending machine are also featured at the eco-certified Hyatt Regency Cleveland At The Arcade. Parking is available for a fee. A complete renovation of Hyatt Regency Cleveland At The Arcade was completed in 2017.

Smoking is allowed in designated areas at this 4-star Cleveland hotel.

  • 1 building
  • 293 guestrooms or units
  • 9 levels
  • Meeting rooms
  • Built in 1890
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Beauty salon
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar or lounge
  • Coffee shop
  • Dining venue
Hyatt Regency Cleveland At The Arcade offers 293 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, Swedish massages, facials, and manicures and pedicures.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night; includes in/out privileges)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 30 for adults and USD 9 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch LCD TV with premium cable channels
  • iPod dock
  • Pay movies

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's World of Hyatt mobile app before check-in

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Only dogs are allowed
  • Maximum 1 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 30 for adults, and USD 9 to 15 for children
  • Valet parking fee: USD 49 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation.

It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arcade Cleveland Hyatt
Cleveland Hyatt
Cleveland Hyatt Arcade
Hyatt Cleveland Arcade
Hyatt Regency Arcade
Hyatt Regency Arcade Hotel
Hyatt Regency Arcade Hotel Cleveland
Hyatt Regency Cleveland
Hyatt Regency Cleveland Arcade
Regency Arcade
Hyatt Regency Cleveland Arcade Hotel
Hyatt Regency Cleveland At The Arcade Ohio
Hyatt Regency Cleveland At The Arcade Hotel Cleveland
Hyatt Cleveland
Hyatt Regency Cleveland At The Arcade Hotel
Hyatt Regency Cleveland At The Arcade Cleveland
Hyatt Regency Cleveland At The Arcade Hotel Cleveland

Hyatt Regency Cleveland At The Arcade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 636 out of 1004 reviews
Rating 8 - Good. 198 out of 1004 reviews
Rating 6 - Okay. 95 out of 1004 reviews
Rating 4 - Poor. 37 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Raquel

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

SAKEITHA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Such a great hotel in downtown Cleveland.

This was just the cutest & most fun hotel to stay at. We only stayed for one night & I wish we had booked a second night. The vibe inside the hotel is so cool. The restaurant for breakfast was really good, huge portions. The rooms had a lot of charm to them with the tall ceilings & wooden shutters on the windows. Will DEFINITELY stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

terrence

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Maura

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was fine.
Stayed 1 night in Jan 2025

2/10 Terrible

MNAIR

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room’s smell like sweat
Stayed 1 night in Jan 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel in a great city

This is one of the nicest looking hotel I've stayed at accross the country. From the Waldorf Astoria to Beverly Hilton this hotel is grand. While Cleveland is not "New York City or Beverly Hills" the proximity of this hotel to so many great venues in this friendly city was a truly great experience. From Playhouse Square, to East 4th Street, to the Flat and the Rock and Roll Hall of Fame - this is a trip worth making again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Oliver

Liked: Cleanliness
Stayed 2 nights in Nov 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dion, Chicago

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Very clean and plenty of dining options
Stayed 1 night in Jan 2025

10/10 Excellent

Lenny, Odessa

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our time in Cleveland and at this hotel.
Stayed 3 nights in Jan 2025

10/10 Excellent

Lea

Stayed 1 night in Jan 2025

8/10 Good

Traci L

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Mark

Stayed 1 night in Dec 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed here 2 times and we love it! Easy to walk to pretty much all the places we like to go, the Casino, lots of great restaurants and bars, rocket mortgage fieldhouse.
Stayed 1 night in Dec 2024

10/10 Excellent

Travis

Stayed 1 night in Jan 2025

10/10 Excellent

Miranda

Stayed 3 nights in Dec 2024

6/10 Okay

Janet

Travelled with partner
Liked: Cleanliness, staff & service
The mini fridge and tv didn’t work in the first room (city view, that was hardly a city view). They quickly handled it and moved us to the mall part of the hotel. It was very noisy from the parking lot 20 feet from the window and then a dog barking in the morning. Love the food and service though. Also lots of nightlife outside.
Stayed 1 night in Dec 2024

10/10 Excellent

Mariana

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Super clean , beautiful interior and exterior. The room is nice and tidy upon arrival.
Stayed 1 night in Jan 2025

10/10 Excellent

Eva

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Hyatt Regenncy Arcade in all its Glii is Glory 189

This was a two fold stay. Our granddaughter was flying in from California. We were there to pick her up and a mini get away. I used to visit the arcade as a teenager. Although it isn’t what it used to be with shopping it is beautiful. You have to appreciate the architecture of the 1890s. It was a more leisurely time period We will go back . Reasonable price also
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
The room was freezing no matter how high the heat was. It was almost like it was not working.
Stayed 1 night in Jan 2025

8/10 Good

Alejandra, Miami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel
Stayed 2 nights in Jan 2025

8/10 Good

Dj

Stayed 1 night in Dec 2024