InterContinental Cleveland, an IHG Hotel

4.5 star property
4.5-star luxury hotel near Cleveland Clinic

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cleveland, an IHG Hotel

Exterior
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Reception hall
Junior Suite, 1 King Bed (Walk In Shower)
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Parking available
    Parking available
  • Gym
    Gym
  • Bar
    Bar
  • Air conditioning
    Air conditioning
  • Room service
    Room service
  • Breakfast available
    Breakfast available

Explore the area

Map
9801 Carnegie Ave, Cleveland, OH, 44106
  • Cleveland Clinic
    6 min walk
  • Severance Hall
    15 min walk
  • University Hospitals of Cleveland
    15 min walk
  • Cleveland, OH (BKL-Burke Lakefront)
    12 min drive

Room options

Classic Room (Upgraded)

  • Sleeps 2
  • 1 Twin Bed

Classic Room

  • 33 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds, Business Lounge Access

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Accessible, Business Lounge Access (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Business Lounge Access (Walk In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Business Lounge Access

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed (Separate Bath and Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed (Walk In Shower)

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 2 Double Beds, Business Lounge Access (Walk In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Classic Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Cleveland

City center stay.Within a 15-minute walk of this Fairfax hotel, you'll find Cleveland Clinic and Severance Hall. University Hospitals of Cleveland and Cleveland Museum of Art are also within 2 miles (3 km).

What's nearby

  • Cleveland Clinic - 6 min walk - 0.5 km
  • Severance Hall - 15 min walk - 1.3 km
  • University Hospitals of Cleveland - 15 min walk - 1.3 km
  • Cleveland Museum of Art - 17 min walk - 1.4 km
  • Case Western Reserve University - 19 min walk - 1.6 km

Getting around

  • East 105th-Quincy Station - 14 min walk
  • Cleveland Station - 16 min drive
  • Cleveland Hopkins International Airport (CLE) - 20 min drive

Restaurants

  • ‪Burger King - ‬12 min walk
  • ‪McDonald's - ‬15 min walk
  • ‪China Mountain III - ‬16 min walk
  • ‪UH Cafeteria - ‬3 min drive
  • ‪CCF International Café - ‬4 min walk

About this property

InterContinental Cleveland, an IHG Hotel

4.5-star luxury hotel near Cleveland Clinic
There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 35000 square feet (3252 square meters) and includes conference space. A 24-hour fitness center, a terrace, and multilingual staff are also featured at the luxury InterContinental Cleveland, an IHG Hotel. The hotel can provide concierge services and wedding services. Parking is available for a fee.

This 4.5-star Cleveland hotel is smoke free.

  • 1 building
  • 294 guestrooms or units
  • 10 levels
  • 2 dining venues
  • 35000 sq ft of conference space
  • 3252 sq m of conference space
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Fireplace in lobby
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
InterContinental Cleveland, an IHG Hotel offers 294 accommodations with minibars and safes. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. Smart televisions come with premium cable channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Family friendly

  • Cribs/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 38 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–noon on weekends: USD 22-22 for adults and USD 10-11 for children
  • 2 restaurants
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • Smart TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Down comforter
  • Egyptian cotton sheets
  • Pillow-top mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area
  • Turndown service

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Cribs (infant beds) are available for USD 20.0 per stay.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 22 to 22 for adults, and USD 10 to 11 for children
  • Valet parking fee: USD 38 per day
  • Crib (infant bed) fee: USD 20.0 per stay
  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Cleveland InterContinental
InterContinental Cleveland
InterContinental Hotel Cleveland
InterContinental Cleveland Hotel
InterContinental Suites Hotel Cleveland Ohio

InterContinental Cleveland, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 480 out of 763 reviews" "
Rating 8 - Good. 181 out of 763 reviews" "
Rating 6 - Okay. 57 out of 763 reviews" "
Rating 4 - Poor. 32 out of 763 reviews" "
Rating 2 - Terrible. 13 out of 763 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

4/10 Poor

Patricia

Stayed 1 night in Aug 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient...great service at Table 41.
Stayed 1 night in Aug 2024

10/10 Excellent

Alisha

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dated decor but overall great stay.
Stayed 3 nights in Aug 2024

8/10 Good

stephen

Travelled with partner
Large room, hotel is well located
Stayed 2 nights in Jul 2024

10/10 Excellent

Dino

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in breakfast was great rooms were good. Recommend to anybody.
Stayed 1 night in Aug 2024

8/10 Good

rick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

William

Travelled with family, Business traveller
Liked: Staff & service, amenities, property conditions & facilities
It was in the heart of the Cleveland clinics
Stayed 1 night in Jul 2024

10/10 Excellent

Maurice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to Cleveland Clinic
Stayed 1 night in Jul 2024

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff was great 👍
Stayed 3 nights in Jul 2024

10/10 Excellent

Maria

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

karen

Stayed 1 night in Jun 2024

10/10 Excellent

jongwon

Stayed 2 nights in Jun 2024

4/10 Poor

Devon

Travelled with family, Business traveller
Disliked: Cleanliness
We were originally put into a room with double beds but one bed was placed right on the floor - the frame had been removed and the mattress just put right on the floor. Also there was an incredibly strong bleach smell. We asked to move rooms and we were placed in an “upgraded room”. Everything seemed fine until we discovered an unwrapped, moldy sandwich in the mini fridge. We asked for housekeeping to come remove it and make sure the rest of the room was clean and left for the whole day. We came back and nothing had been cleaned. We called the front desk who said someone would come immediately. Nothing. We went down to the front desk in person who said someone would take care of it right away. Nothing. We called again and was told that someone would come. 1.5 hr later and nothing. So, we checked out early and moved to the Hyatt which was great. This was the absolute worst Intercontinental I have ever been to.
Stayed 4 nights in Jun 2024

6/10 Okay

Thomas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Not really a four/five star hotel
Stayed 2 nights in Jun 2024

10/10 Excellent

Carrie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

WENJUN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth, Upper Arlington

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property
Stayed 1 night in Jun 2024

10/10 Excellent

Elizabeth

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So convenient to the Clinic.
Stayed 2 nights in Jun 2024

10/10 Excellent

Theodore

Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Joy at the front desk is amazing. Helpful, professional and welcoming.
Stayed 1 night in Jun 2024

6/10 Okay

Matthew R

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice property, had some issues with check in. Still working to resolve. I prefer the Inter Contenentsl Suites on the other side of the hospital main building.
Stayed 4 nights in Jun 2024

10/10 Excellent

Renata

Travelled with family
Great place to stay. The dining room on the 1st floor has excellent food.
Stayed 1 night in Jun 2024