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The Westin Cleveland Downtown

4.0 star property
Hotel near Huntington Convention Center of Cleveland in Cleveland

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Photo gallery for The Westin Cleveland Downtown

Exterior
46-inch LCD TV with premium channels, TV
46-inch LCD TV with premium channels, TV
Point of interest
Junior Suite, 1 King Bed, City View

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Rock and Roll Hall of Fame
    ‪10 min walk‬
  • Progressive Field
    ‪12 min walk‬
  • Huntington Bank Field
    ‪13 min walk‬
  • Cleveland, OH (CLE-Hopkins Intl.)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Living area

Suite, 1 King Bed with Sofa bed, City View

  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cleveland

City center stay.Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Also, Great Lakes Science Center is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).

What's nearby

  • Rock and Roll Hall of Fame - 10 min walk - 0.9 km
  • Progressive Field - 12 min walk - 1.1 km
  • Huntington Bank Field - 13 min walk - 1.1 km
  • Rocket Arena - 13 min walk - 1.1 km
  • JACK Cleveland Casino - 13 min walk - 1.1 km

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Hotel near Huntington Convention Center of Cleveland in Cleveland
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

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Property amenities

Family friendly

  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 100 for adults and USD 10 to 100 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room roll-in shower
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV with premium channels

Bedroom

  • Bedsheets provided
  • Down comforter
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

The Westin Cleveland Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 771 out of 1301 reviews
Rating 8 - Good. 257 out of 1301 reviews
Rating 6 - Okay. 128 out of 1301 reviews
Rating 4 - Poor. 70 out of 1301 reviews
Rating 2 - Terrible. 75 out of 1301 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Westin Downtown Cleveland is a nice hotel with friendly, professional staff. It is situated in the middle of downtown. You are within walking distance of great restaurants, casino, sports stadiums, museums, parks and shows. We will definitely stay again.
Stayed 1 night in Apr 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 1 night in Apr 2025

10/10 Excellent

Elsie, Los Angeles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean the breakfast is fire
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

8/10 Good

Eddie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about the hotel was excellent except for parking. The parking garage roof is real low especially for a truck! Kind of felt like I was in a dungeon! The parking charge to go in and out also, not pleased with that. Other than that I would give it 5 stars!
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very quiet place to stay
Stayed 2 nights in Feb 2025

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice lounge. Great staff at door/valet.
Stayed 1 night in Feb 2025

10/10 Excellent

Gabriel

Stayed 1 night in Feb 2025

10/10 Excellent

laurie

Stayed 1 night in Feb 2025

10/10 Excellent

DANIELLE DUPLER

Stayed 1 night in Jan 2025

10/10 Excellent

James, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

tara

I have stayed at many westerns and truthfully when I booked their in my mind, I had a vision of what it would look like in my room. It was clean for sure, but very outdated and dark.. I did have a lovely view of the lake and the staff was absolutely wonderful. The parking was a little much as far as the cost, but I was not too surprised being that everything is expensive now and it was a downtown hotel. The valet gentlemen were absolutely fantastic and I hope that they are acknowledged for their hard work. I will definitely stay with Weston again, but honestly, probably not the downtown Cleveland location just because of the interior decor of the room. Thank you so much for listening to my thoughts. I thank you very much.
Stayed 1 night in Feb 2025

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Charles, Merced

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Julia

Travelled with family
No service was given to my room on a daily basis. In regards to my bed being made in regards to the trash being emptied, and the bathroom being cleaned.
Stayed 4 nights in Jan 2025

6/10 Okay

Stacy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a typical Westin- clean, updated and nice amenities. My dislike is about this particular stay. It was sold out (or close). There was a volleyball tournament nearby, so obviously there were lots of teens and parents. I think we were the only ones on our floor without kids, which is fine if the kids were respectful. The loud yelling and running down the halls was awful. I was very close to calling the front desk when the emergency alarm went off around 10:30 pm. After speaking with a mom of a volleyball player, she said this has happened the past 3 years when they stay here!! There are 23 floors in this hotel and the elevators were, obviously, not running during the “emergency”. All these people from 23 floors walking down the stairwell , when there wasn’t even an emergency, was insane. Now try getting back up- when 2 of the 5 elevators weren’t even working!! We waited 30 minutes for an elevator when we first arrived! Walking up 9 flights of stairs with our bags wasn’t an option. I normally don’t complain, but this wasn’t a pleasant stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Stayed 1 night in Feb 2025

10/10 Excellent

Krista

Stayed 1 night in Jan 2025

6/10 Okay

Jessica, Brookville

Liked: Staff & service, property conditions & facilities
I really would like to give a great overall rating, but I was underwhelmed. The hotel in itself was very nice. It was the state of our room that I was not impressed with. There were zero trashcan liners. There were zero condiments for the coffee so black coffee was the only option. Also, the lids that they left for the coffee cups didn’t fit the coffee cups. There was candy from a previous guest on the floor. I feel like there was lack of time spent cleaning and stocking our room.
Stayed 1 night in Jan 2025

10/10 Excellent

Felicia

Disliked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Hailey

Stayed 1 night in Jan 2025

10/10 Excellent

Bob

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was a breeze!!! Excellent staff!! Within walking distance to lots of food options, Rocket Mortgage Fieldhouse, and Huntington Convention Center!!! Great price for the room. Will definitely stay here again!!
Stayed 1 night in Jan 2025

10/10 Excellent

Jada

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Jan 2025