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The Westin Cleveland Downtown

4.0 star property
Hotel near Huntington Convention Center of Cleveland in Cleveland

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Photo gallery for The Westin Cleveland Downtown

Exterior
Down comforters, pillowtop beds, in-room safe, desk
Lounge
Reception
Down comforters, pillowtop beds, in-room safe, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry

Explore the area

Map
777 Saint Clair Ave Ne, Cleveland, OH, 44114
  • Public Square
    ‪8 min walk‬
  • Huntington Convention Center of Cleveland
    ‪9 min walk‬
  • East 4th Street
    ‪10 min walk‬
  • Cleveland, OH (BKL-Burke Lakefront)
    ‪4 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View

  • 76.1 sq m
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

Junior Suite, 1 King Bed, City View

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 32.5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

Down comforters, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Cleveland At The Arcade

Spa
Pet-friendly
Free WiFi
Restaurant
4.4 out of 5, Excellent, (1008)
The price is CA $249
per night
CA $293 total
includes taxes & fees
18 Feb - 19 Feb
Hyatt Regency Cleveland At The Arcade

About the area

Cleveland

City center stay.Within a 10-minute walk of this Downtown Cleveland hotel, you'll find Huntington Convention Center of Cleveland and Rock and Roll Hall of Fame. Also, Great Lakes Science Center is within half a mile (1 km) and Progressive Field is within 2 miles (3 km).

What's nearby

  • Huntington Convention Center of Cleveland - 9 min walk
  • Rock and Roll Hall of Fame - 10 min walk
  • Progressive Field - 12 min walk
  • Huntington Bank Field - 13 min walk
  • JACK Cleveland Casino - 13 min walk

Getting around

  • Cleveland Station - 12 min walk
  • Tower City-Public Square Station - 16 min walk
  • Cleveland Hopkins International Airport (CLE) - 16 min drive

Restaurants

  • ‪The Arcade - ‬8 min walk
  • ‪Winking Lizard Tavern - ‬3 min walk
  • ‪Rising Star Coffee Roasters - ‬7 min walk
  • ‪Stadium 3 Bar & Grille - ‬7 min walk
  • ‪DoubleTree Executive Lounge - ‬7 min walk

About this property

The Westin Cleveland Downtown

Hotel near Huntington Convention Center of Cleveland in Cleveland
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business center and 18 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 20473 square feet (1902 square meters) and includes conference space. A 24-hour fitness center, a vending machine, and gift shops/newsstands are also featured at the business-friendly The Westin Cleveland Downtown. For a fee, parking is available.

This Cleveland hotel is smoke free.

  • 484 guestrooms or units
  • 23 levels
  • 20473 sq ft of conference space
  • 1902 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Wedding services available
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin Cleveland Downtown offers 484 air-conditioned accommodations with safes and complimentary weekday newspapers. Pillowtop beds feature down comforters. LCD televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Languages

English

Property amenities

Family friendly

  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 49 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 10.00-100.00 for adults and USD 10.00-100.00 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Low-height desk
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

Room amenities

Entertainment

  • 46-inch LCD TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Heating
  • Pillow-top mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Mini-fridge

More

  • Desk
  • Desk chair
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per accommodation, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10.00 to 100.00 for adults, and USD 10.00 to 100.00 for children
  • Valet parking fee: USD 49 per night
  • Pet fee: USD 50.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Westin Cleveland Downtown
Westin Hotel Cleveland Downtown
The Westin Cleveland Downtown Ohio
Westin Cleveland Downtown Hotel
The Westin Cleveland Cleveland
The Westin Cleveland Downtown Hotel
The Westin Cleveland Downtown Cleveland
The Westin Cleveland Downtown Hotel Cleveland

The Westin Cleveland Downtown Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 653 out of 1109 reviews
Rating 8 - Good. 220 out of 1109 reviews
Rating 6 - Okay. 106 out of 1109 reviews
Rating 4 - Poor. 64 out of 1109 reviews
Rating 2 - Terrible. 66 out of 1109 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

JOSEPH

Stayed 1 night in Nov 2024

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service
Good location, friendly staff but VERY outdated rooms. The furniture, carpet, paint (very chipped), light switches, etc are all very very old and tired. Our room was to come with a mini fridge but it was a small beverage/wine fridge that didn’t work. Staff did quickly bring a replacement fridge. It was a proper mini fridge but was very tired looking and had to sit on the floor in the room but it did work. I had assumed like all other hotels I’ve stayed at there would be a microwave but there was not. The room was large but that’s the only positive to say. The location is good for walking to football and hockey/basketball venues as well as rock and roll hall of fame and the casino.
Stayed 2 nights in Nov 2024

8/10 Good

Carletta

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great! We were upgraded to a "premium room" and the room was nice overlooking the city! A microwave in the premium room would have been nice though. The dining in the bar/restaurant left us with more to be desired: the appetizers could include a little more protein options. At dinner I ordered beans and rice and had to return it due to the rice being super crunchy. The breakfast was great however I was not made aware there was a buffet that we could have enjoyed. Overall, we had a great stay though.
Stayed 1 night in Nov 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great stay!
Stayed 1 night in Nov 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Christah

Stayed 1 night in Oct 2024

10/10 Excellent

kyle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome environment definitely will return
Stayed 2 nights in Oct 2024

6/10 Okay

Jill

Stayed 1 night in Oct 2024

4/10 Poor

Binyomin

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Bradley

Stayed 1 night in Oct 2024

10/10 Excellent

Cameron

Stayed 1 night in Oct 2024

10/10 Excellent

Iva

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Wyatt

Nothing.
Stayed 2 nights in Oct 2024

10/10 Excellent

Yang

Stayed 1 night in Oct 2024

10/10 Excellent

DERENIK

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Oct 2024

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints. Will definitely stay here again.
Stayed 1 night in Oct 2024

4/10 Poor

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy guests. No garbage bags in room.
Stayed 1 night in Oct 2024

4/10 Poor

SHELLI

Travelled with family
Disliked: Staff & service
The hotel itself was fine the restaurant service was terrible. We had items stolen from our car during valet service. Do not recommend this place at all
Stayed 1 night in Oct 2024

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024