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DoubleTree by Hilton Cluj – City Plaza

5.0 star property
5-star luxury hotel perfect for exploring Cluj-Napoca

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Cluj – City Plaza

Indoor pool
Indoor pool
Indoor pool
Exterior
Presidential Suite, 1 King Bed, Non Smoking

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • Parking available
    Parking available
  • Spa
    Spa
  • Gym
    Gym

Explore the area

Map
Str. Sindicatelor 9-13, Cluj-Napoca, 400029
  • Ethnographic Museum of Transylvania
    3 min walk
  • University of Medicine and Pharmacy Cluj-Napoca
    4 min walk
  • Matthias Corvinus House
    5 min walk
  • Cluj-Napoca (CLJ)
    21 min drive

Room options

View all photos for Deluxe Room, 1 King Bed (Family)

Deluxe Room, 1 King Bed (Family)

Deluxe Room, 1 King Bed (Family)

  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

  • 26 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

Presidential Suite, 1 King Bed, Non Smoking

  • 121 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Bathroom

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

Deluxe Suite, 1 Bedroom, Non Smoking

  • 53 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Oval)

Suite, 1 King Bed, Non Smoking (Oval)

Suite, 1 King Bed, Non Smoking (Oval)

  • 71 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

Room, 2 Double Beds, Non Smoking

  • 26 sq m
  • Sleeps 3
  • 2 Double Beds

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About the area

Cluj-Napoca

Old Town Cluj-Napoca stay.With a stay at this Old Town Cluj-Napoca hotel, you'll be steps from University of Medicine and Pharmacy Cluj-Napoca and Ethnographic Museum of Transylvania. Central Park Simion Barnutiu and Matthias Corvinus House are also within half a mile (1 km).

What's nearby

  • University of Medicine and Pharmacy Cluj-Napoca - 4 min walk - 0.4 km
  • St. Michael's Church - 8 min walk - 0.7 km
  • Unirii Square - 8 min walk - 0.7 km
  • Cluj Arena - 13 min walk - 1.2 km
  • Hoia Baciu Forest - 4 min drive - 3.1 km

Getting around

  • Cluj-Napoca Station - 9 min drive
  • Cluj-Napoca (CLJ) - 21 min drive

Restaurants

  • ‪Euphoria Biergarten - ‬3 min walk
  • ‪Let's Coffee - ‬4 min walk
  • ‪Jaxx - ‬4 min walk
  • ‪Restaurant Roata - ‬4 min walk
  • ‪The Soviet | Uzina de Cocktailuri - ‬5 min walk

About this property

DoubleTree by Hilton Cluj – City Plaza

5-star luxury hotel perfect for exploring Cluj-Napoca
DoubleTree by Hilton Cluj – City Plaza offers its guests an indoor pool, a health club, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business center and 4 meeting rooms are available. Spa services, a terrace, and multilingual staff are also featured at the luxury DoubleTree by Hilton Cluj – City Plaza. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 84 guestrooms or units
  • 6 levels
  • 2 buildings
  • Meeting rooms
  • Built in 2017
  • Deli
  • Charging station for electric cars
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Terrace
  • Television in lobby
  • ATM
  • Elevator
  • Bar or lounge
  • Dining venue
DoubleTree by Hilton Cluj – City Plaza offers 84 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Cable television is provided. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

This Cluj-Napoca hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy.

Languages

English, French, German, Hungarian, Italian, Romanian, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (RON 120 per day)
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10:30 AM: RON 125 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bike parking
  • Fitness center
  • Indoor pool
  • Sauna
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Elevator
  • Elevator door width (inches): 40
  • Front entrance ramp
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from January 13 2025 to February 2 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from January 13 2025 to January 19 2025 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: RON 250 per accommodation, per stay, plus a one-time cleaning fee of RON 250
  • Only dogs and cats are allowed
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for RON 175.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 0.5 percent destination fee will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately RON 125 per person
  • Airport shuttle fee: RON 195 per person (one-way)
  • Airport shuttle fee per child: RON 195 (one-way)
  • Self parking fee: RON 120 per day
  • Pet fee: RON 250 per accommodation, per stay plus RON 250 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: RON 175.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts major credit cards, Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

We should mention

  • Pool access available from 7:00 AM to 9:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

City Plaza Cluj-napoca
City Plaza Hotel Cluj-napoca
DoubleTree Hilton Hotel Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza Cluj-napoca
DoubleTree Hilton Cluj City Plaza
DoubleTree by Hilton Hotel Cluj – City Plaza
DoubleTree by Hilton Hotel Cluj City Plaza
DoubleTree by Hilton Cluj – City Plaza Hotel
DoubleTree by Hilton Cluj – City Plaza Cluj-Napoca
DoubleTree by Hilton Cluj – City Plaza Hotel Cluj-Napoca

DoubleTree by Hilton Cluj – City Plaza Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 93 out of 163 reviews" "
Rating 8 - Good. 54 out of 163 reviews" "
Rating 6 - Okay. 11 out of 163 reviews" "
Rating 4 - Poor. 4 out of 163 reviews" "
Rating 2 - Terrible. 1 out of 163 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Jonathan

Stayed 1 night in Jul 2024

10/10 Excellent

Pernille

Liked: Cleanliness, staff & service, property conditions & facilities
My family stayed here and found the experience overall very good and reported no problems or concerns. We would like to choose this hotel again for our next visit.
Stayed 3 nights in Jul 2024

10/10 Excellent

Joussef

Stayed 2 nights in Jul 2024

8/10 Good

sarfraz

Stayed 2 nights in Jul 2024

10/10 Excellent

Ally

Stayed 1 night in Jun 2024

10/10 Excellent

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice amenities and nice staff
Stayed 1 night in Jun 2024

10/10 Excellent

Valeria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In a great location with easy access to a great variety of restaurants and bars. A short walk to the city park.
Stayed 10 nights in Mar 2024

8/10 Good

ROSE MARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean stay, friendly staff
Clean, pleasant staff greeting, howver, location was disappointing as view is all construction and tucked behind from the main city center. Walking distance though to shops and food. I was also disappointed I didn’t get offered a cookie upon check-in. They said I could purchase it. All in all, hotel is good.
Stayed 2 nights in Feb 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Dumitru, Roselle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We stay there every time we visit family in Cluj.
Stayed 1 night in Nov 2023

10/10 Excellent

Shane

Stayed 2 nights in Oct 2023

4/10 Poor

Gigi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was looking forward to our stay at this hotel. However, the hotel seems tired and in dire need of a refresh. The bathroom in my room was not in good shape. While the shower was ok, the shower cabin had serious signs of wear and tear. And the sink pedestal was in very bad shape.. I would not recommend this hotel, especially at this price point.
Stayed 1 night in Sep 2023

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden pearl of a hotel
We had an excellent time in Cluj! The hotel is superb! I highly recommend
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel and the staff. Location is ideal for Cluj!!
Stayed 2 nights in Jul 2023

10/10 Excellent

Antonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
One my favorite places to stay ever! Great location and felt so welcomed! Great rooms and love their breakfast buffet!
Stayed 2 nights in Jul 2023

6/10 Okay

Petre

Liked: Staff & service
Not bad
Stayed 1 night in Jul 2023

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, great spot in Cluj, close to everything, Hilton level
Stayed 3 nights in Jan 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2022

4/10 Poor

Alejandro, New Milford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in on a Saturday afternoon. Both Saturday and Sunday the gotel hosted weddings. It was extremely loud until 11:00 pm. When asked hotel for refund they only gave me 25 percent discount. Pitiful.
Stayed 3 nights in Aug 2022

4/10 Poor

David

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Don’t let name fool you
Pillows like concrete sacks, breakfast was less than desirable, no coffee outside open hours of restaurant For the price, it was a let down, the manager must be on vacation, I had no blow dryer in room, I left a day early as I needed to find a place to sleep, was charged the last day as well, $172 per night in Romania is a lot, the Golden Rose was nicer @ 79$
Stayed 4 nights in Jul 2022

10/10 Excellent

Dan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel in dowtntown Cluj
Very nice hotel 5 minute walk from city square. very friendly staff. Connected parking lot
Stayed 1 night in Jun 2022

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Not 5 stars
Only water on first of 9 nights. Only milk on first of 9 nights. Toilet didn’t flush properly. Shower leaked. Bar fridge empty. Bedside table too low. No laundry service on weekends. Despite complaining twice I was not moved to another room.
Stayed 9 nights in May 2022