Polaris stay.Your stay at this Polaris hotel places you within 2 miles (3 km) of Topgolf and Magic Mountain Fun Center. Polaris Fashion Place and Sharon Woods Park are also within 2 miles (3 km).
What's nearby
Topgolf - 13 min walk - 1.1 km
Magic Mountain Fun Center - 19 min walk - 1.6 km
Polaris Fashion Place - 3 min drive - 1.8 km
Alum Creek State Park - 7 min drive - 6.1 km
Easton Town Center - 12 min drive - 17.0 km
Getting around
John Glenn Columbus Intl. Airport (CMH) - 21 min drive
Restaurants
Raising Cane's Chicken Fingers - 8 min walk
Texas Roadhouse - 17 min walk
Starbucks - 8 min walk
The Cheesecake Factory - 3 min drive
Twin Peaks - 15 min walk
About this property
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG
Family-friendly stay near Polaris Fashion Place
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers its guests a children's pool, an indoor pool, a lazy river, and a fitness center. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and a meeting room. Free breakfast is served daily. Event space at this hotel measures 538 square feet (50 square meters) and includes conference space. A vending machine, gift shops/newsstands, and a fireplace in the lobby are also featured at the family-friendly Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG. Free self parking is available.
This Columbus hotel is smoke free.
1 building
104 guestrooms or units
7 levels
538 sq ft of conference space
50 sq m of conference space
To-go breakfast (free)
Business center (24 hours)
Conference space
Dry cleaning
Self-service laundry
Front desk (24 hours)
Storage area for luggage
Front-desk safe
Gift shop
Fireplace in lobby
Television in lobby
No smoking on site
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG offers 104 accommodations with coffee/tea makers and hair dryers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.
This Columbus hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is provided daily.
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Wheelchair-accessible van parking available
Food and drink
Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Things to do
Children's pool
Gym
Indoor pool
Lazy river
TV in common areas
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible gym
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
Room amenities
Entertainment
Flat-screen TV with premium cable channels
Bedroom
Bedsheets provided
Blackout drapes
Pillowtop mattress
Rollaway/extra bed (surcharge)
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Soap
Toilet paper
Towels provided
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning (climate-controlled)
Desk
Heating (climate-controlled)
Iron/ironing board
Laptop workspace
Phone
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed, but service animals are welcome
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are available for USD 10.0 per night.
Cribs (infant beds) are not available.
Property payment types
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Rollaway bed fee: USD 10.0 per night
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. Onsite parties or group events are strictly prohibited. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.
We should mention
Pool access available from 8:00 AM to 9:00 PM.
Up to 2 children 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Property is also known as
Holiday Inn Express Columbus-Polaris Parkway
Holiday Inn Hotels Parkway
Holiday Inn Parkway
Holiday Inn Express Hotels Suites Columbus Polaris Parkway
Holiday Inn Express Hotels & Suites Columbus-Polaris Parkway by IHG Reviews
Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 527 out of 1001 reviews
10 - Excellent
527
Rating 8 - Good. 272 out of 1001 reviews
8 - Good
272
Rating 6 - Okay. 99 out of 1001 reviews
6 - Okay
99
Rating 4 - Poor. 50 out of 1001 reviews
4 - Poor
50
Rating 2 - Terrible. 53 out of 1001 reviews
2 - Terrible
53
8.8/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Amy
Travelled with family, Travelled with family and small children
Glows:
-Nice room, spacious, with fridge and microwave. Comfy bed. Cool little couch.
-Good Service at front desk
-neat pool
-decent workout room
-on Sunday the breakfast was great
-well maintained
-ice machine on every floor and they all work
-plenty of parking
-great location
-housekeeping was excellent
Grows:
-they filled in the hot tub with concrete... that sucked!
-There is lots of unused space in the exercise room that could accommodate a cable machine
-some freeweights were missing in the exercise room
-Saturday breakfast only had one older lady working and stations, such as oatmeal and fruit, were closed. She could not keep up with restocking what was open. Should never be a single employee, especially not an elderly woman, trying to manage a hotel breakfast buffet. Not up to Holiday Inn standards.
-Need USB charging ports in rooms.
The hotel itself was very nice - check in was easy and staff was friendly.
I wish we had been worned about all the car break-ins. There were 6 cars that were broken into the first night we stayed (all windows were busted out) - my husband's gun was stolen. If we had known there were issues, he never would have left it in the car.
No police showed up and they wouldn't refund our room (we didn't feel safe staying another night but already had to replace a broken car window)
For some reason I thought there was a hot tub but the pool for kiddos was great!
Casey
Stayed 1 night in Dec 2024
8/10 Good
Michelle
Travelled with family
Dec 29, 2024
Liked: Cleanliness, staff & service, room comfort
Great hotel
Great! The pool is awesome and actually warm. The room had some wear to a lot of things. Could deff use some fixing. But overall great room. The hotel doesnt smell like fragrance strong which is awesome. We hate fragrance its terrible for you. This hotel is super strict on wrist brand for the pool. We are a family of 6. 2 small toddlers.We got the 2 queen room. They techinally only wanted to give 4 wrist bands for our room. I think the level of strictness on this is a little off putting. They didnt give us an issue about it but the level they go to with it is annoying. We wouldnt get 2 rooms for pur family so if they did enforce it, it would leave our family in a pickle.
We had a lot of issues at this place. Check in went smooth but we were not aware of why there was a $100 deposit required for the room over and above the room rate. Turns out that it is a damage deposit. It was refunded after a few days. A lot of the customers were very loud and disrespectful of the quiet times posted throughout the hotel. Several times we called the main desk when we became adamant that the quiet times be enforced. My wife even went downstairs to discuss the issue with the main desk. While the rules were ultimately enforced we were made to feel like it was our fault the hotel was so noisy or that we were not 'understanding' enough. Another time in the middle of the night when I was awakened I had to approach the room of another group of customers and ask them to quiet down. They did not so I called the main desk on them also. All in all a very unpleasant experience. Never did sleep well that night. We woke ready to go and plan on not returning to this particular location.
Verified traveller
Stayed 1 night in Dec 2024
4/10 Poor
donald, bellville
Travelled with partner
Dec 10, 2024
Liked: Cleanliness
Disliked: Amenities
The website said they have a hot tub, they do not. The pool was freezing. We brought it to the night manager's attention, he said it was exactly where it was supposed to be. If your looking for relaxing in a pool or hot tub, go somewhere else.
The information about this hotel said there was a pool and hot tub. The hotel has gotten rid of the hot tub and they are pretty strict about their pool usage. You have to sign a waiver. The rooms were very large and spacious but they kind of smelled funny and definitely gave off the vibe that this is a super old hotel with a super cheap makeover.