Comfort Inn

2.5 star property
Enjoy free breakfast at this eco-certified Thunder Bay hotel

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Inn

Lobby sitting area
Room, 2 Queen Beds, Non Smoking
BBQ/picnic area
Property entrance
Reception

Reviews

7.4 out of 10

Good

Popular amenities

  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • Air conditioning
    Air conditioning
  • 24/7 front desk
    24/7 front desk
  • Free WiFi
    Free WiFi

Explore the area

Map
660 W. Arthur St., Thunder Bay, ON, P7E5R8
  • International Friendship Garden
    3 min drive
  • Fort William Gardens
    4 min drive
  • Thunder Bay Museum
    4 min drive
  • Thunder Bay, ON (YQT-Thunder Bay Intl.)
    2 min drive

Room options

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite, 1 King Bed, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Top Floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (Pet Friendly)

  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About the area

Thunder Bay

Close to airport.Within 3 miles (5 km) of this Thunder Bay hotel, you'll find International Friendship Garden and Redwood Park. Centennial Botanical Conservatory and Chapples Golf Course are also within 3 miles (5 km).

What's nearby

  • Fort William Gardens - 4 min drive - 4.0 km
  • Thunder Bay Regional Health Sciences Centre - 5 min drive - 6.2 km
  • Intercity Shopping Centre - 6 min drive - 7.1 km
  • Thunder Bay Community Auditorium - 8 min drive - 8.4 km
  • Lakehead University - 10 min drive - 8.3 km

Getting around

  • Thunder Bay, ON (YQT-Thunder Bay Intl.) - 2 min drive

Restaurants

  • ‪Tim Hortons - ‬3 min drive
  • ‪McDonald's - ‬17 min walk
  • ‪Tim Hortons - ‬15 min walk
  • ‪Little Caesars Pizza - ‬5 min walk
  • ‪Cheer's the Village Pub - ‬3 min drive

About this property

Comfort Inn

Enjoy free breakfast at this eco-certified Thunder Bay hotel
Public spaces have free WiFi. There's an onsite 24-hour business center. Free breakfast is served daily. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the eco-certified Comfort Inn. Self parking is free.

This Thunder Bay hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • 2 levels
  • Buffet breakfast (free)
  • Business center (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • No smoking on site
Comfort Inn offers 80 accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM–9:30 AM
  • Coffee/tea in common area(s)

Things to do

  • Motorized watercraft

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 4 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.00 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

We should mention

  • Up to 3 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Hotel Thunder Bay
Comfort Inn Thunder Bay
Comfort Inn Hotel
Comfort Inn Thunder Bay
Comfort Inn Hotel Thunder Bay

Comfort Inn Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 292 out of 1000 reviews" "
Rating 8 - Good. 355 out of 1000 reviews" "
Rating 6 - Okay. 178 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 73 out of 1000 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Sterling

Stayed 1 night in Aug 2024

6/10 Okay

Janis

Travelled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Beds were comfortable, bathroom was clean. BUT: the room had a strong chemical industrial cleaner smell, like the carpet was soaked with industrial strength cleaner. - presumably to mask some worse smell. Had to open the small window, turned on the bathroom fan, but smell was still there. Also, the breakfast was fine, but the breakfast room was dark, dank and stuffy. I tried to open the big sliding door to let some fresh air in - but one of the staff quickly ran to prevent me from opening it and just told me - "we don't open that". Overall, I would not stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in easy. Staff very friendly and helpful. Lots of dining nearby within walking distant. Only problem there was road work being done and the street and make it difficult to get into and out of.
Stayed 1 night in Aug 2024

6/10 Okay

Mayur

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
Unfriendly staff Terrible welcoming at front desk No elevator or ramp to get to second floor Not going back there
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Staff was great and helpful. We arrived early and one room wasn’t ready. They were great and switched us to a room that was, even though we arrived before check in. Unfortunately we found a blood stain on our comforter.
Stayed 2 nights in Aug 2024

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
The room is clean and confortable
Stayed 1 night in Aug 2024

10/10 Excellent

Denis

Stayed 1 night in Aug 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Stayed 5 nights in Jul 2024

8/10 Good

Inge Schroeder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Had a pleasant stay
Stayed 1 night in Aug 2024

10/10 Excellent

Rajiv

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Clean rooms.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noce hotel. Much better and improved from what I was expecting. Recommended.
Stayed 1 night in Aug 2024

10/10 Excellent

rolando

Stayed 1 night in Aug 2024

6/10 Okay

Jean-Luc

Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable
Stayed 1 night in Jul 2024

6/10 Okay

Diana

Travelled with partner
When we checked in and they gave us our room , it was still be cleaned and the front desk had no idea that the room was not available
Stayed 1 night in Jul 2024

8/10 Good

Karen

Liked: Staff & service
Nice grassy area outside our sliding door.
Stayed 1 night in Jul 2024

6/10 Okay

Becky

Travelled with partner
We stayed here for one night during our move across the country. We liked the breakfast. We are a fan of the classic bagels, cereal, toast, yogurt, etc. Options, so it was perfect for us. We also had two cats with us and had no problem getting a room with them. We were travelling in a U-Haul and got broken into the night before at a different hotel, so we wanted to park in an area at this hotel with security cameras in case something happened. Unfortunately, we had to park out back, which I understood, but there were no cameras which made us a bit uncomfortable. I’m someone who needs to know and see that things are clean to feel comfortable. The hallway had lots of stains in the carpet which made me feel grossed out. Our room had a smell that was like a cleaner, but it was not a good smell and almost made me feel worse about the cleanliness of the room. My boyfriend, however, is not fussy and felt the hotel was appropriately cleaned, so it certainly depends on your standards. Overall, our stay was good. Aside from my anxiety about how clean it was and the parking, I was satisfied.
Stayed 1 night in Jul 2024

10/10 Excellent

Russell

Travelled with partner
Updated rooms.
Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were particularly welcoming and efficient!
Stayed 3 nights in Jul 2024

8/10 Good

Loretta

Stayed 1 night in Jul 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, what we expected
Stayed 2 nights in Jul 2024

8/10 Good

Caroline

Very quiet, comfy bed.
Stayed 3 nights in Jul 2024

4/10 Poor

Robyn

Travelled with family, Travelled with pets
Disliked: Cleanliness, staff & service, amenities
There was only 1 staff person at the front who was on the phone for 10 min before speaking with us. The rooms were not very clean. The screen door fell off. The windows looked like they hadn’t been cleaned in months. Not a great experience, especially for what they charged.
Stayed 1 night in Jul 2024