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Krystal Beach Acapulco

3.0 star property
Family-friendly beachfront resort with 2 restaurants

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Krystal Beach Acapulco

Outdoor pool, sun loungers
Down comforters, in-room safe, blackout drapes, iron/ironing board
On the beach, sun loungers, beach umbrellas, beach towels
Front of property - evening/night
Down comforters, in-room safe, blackout drapes, iron/ironing board

Reviews

6.8 out of 10

Popular amenities

  • Hot tub
  • Parking available
  • Bar
  • Pool
  • All-inclusive
  • Room service

Explore the area

Map
Ave Costera Miguel Aleman 163, Acapulco, GRO, 39670
  • Parque Papagayo
    1 min walk
  • Galerías Acapulco
    2 min walk
  • Papagayo Beach
    5 min walk
  • Acapulco, Guerrero (ACA-General Juan N. Alvarez Intl.)
    33 min drive

Room options

View all photos for Standard Room, 1 King Bed, Mountain View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mountain View

  • 34 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room,1 King Bed, Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Room,1 King Bed, Ocean View

  • 34 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Ocean View

Down comforters, in-room safe, blackout drapes, iron/ironing board

Standard Ocean View

  • 35 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Mountain View

View from room

Standard Room, 2 Double Beds, Mountain View

  • 36.4 sq m
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Ritz Acapulco Hotel All Inclusive

Pool
All-inclusive
Free WiFi
Restaurant
4.0 out of 5, Very good, (1000)
The price is CA $552
per night
CA $552 total
includes taxes & fees
1 Jan - 2 Jan
Ritz Acapulco Hotel All Inclusive

About the area

Acapulco

On the beach.At this Costera Acapulco resort, you'll be within a 5-minute walk of Parque Papagayo and Galerías Acapulco. Papagayo Beach and Condesa Beach are also within half a mile (1 km).
View more Resorts in AcapulcoOpens in a new window

What's nearby

  • Parque Papagayo - 1 min walk
  • Galerías Acapulco - 2 min walk
  • Papagayo Beach - 5 min walk
  • Condesa Beach - 8 min walk
  • Diana the Huntress - 16 min walk

Getting around

  • General Juan N. Alvarez Intl. Airport (ACA) - 33 min drive

Restaurants

  • ‪Vips - ‬2 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Snack Bar Hotel Ritz - ‬2 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Restaurant Hotel Ritz - ‬2 min walk

About this property

Krystal Beach Acapulco

Family-friendly beachfront resort with 2 restaurants
Some rates at Krystal Beach Acapulco are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. After a day at the beach, enjoy amenities at Krystal Beach Acapulco like an outdoor pool, a children's pool, and a spa tub.

There are 2 restaurants on site, as well as a snack bar/deli and a grocery/convenience store. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar, and a bar/lounge. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Acapulco resort is smoke free.

  • 1 building
  • 400 guestrooms or units
  • 19 levels
  • 2 dining venues
  • Meeting rooms
  • Deli
  • Kid's club (surcharge)
  • Supervised childcare (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Convenience store
  • Gift shop
  • Beauty salon
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Krystal Beach Acapulco offers 400 accommodations with safes and hair dryers. Rooms open to balconies. Beds feature down comforters. Cable television is provided.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • Children's pool
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MXN 250 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–noon: MXN 400 per person
  • 2 restaurants
  • 1 beach bar, 1 poolside bar and 1 bar
  • Room service available

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • Spa tub

Accessibility

  • Elevator

Room amenities

Entertainment

  • Cable channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately MXN 400 per person
  • Self parking fee: MXN 250 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Krystal Beach Acapulco
Krystal Beach Acapulco Resort
Krystal Hotel Acapulco Beach
Krystal Beach Acapulco Hotel
Krystal Beach Acapulco Resort
Krystal Beach Acapulco Acapulco
Krystal Beach Acapulco Resort Acapulco

Krystal Beach Acapulco Reviews

Reviews

6.8
Rating 10 - Excellent. 243 out of 1001 reviews" "
Rating 8 - Good. 278 out of 1001 reviews" "
Rating 6 - Okay. 206 out of 1001 reviews" "
Rating 4 - Poor. 135 out of 1001 reviews" "
Rating 2 - Terrible. 139 out of 1001 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Maria

Stayed 2 nights in Aug 2024

2/10 Terrible

Xochitl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its the worst place I have been too. No a/c light went out. Extremities loud and dirty. Staff was horribly, would never recommend.
Stayed 3 nights in Jul 2024

8/10 Good

EDUARDO

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Roberto

Stayed 2 nights in Oct 2023

6/10 Okay

Daisy

Travelled with family
Liked: Amenities
Disliked: Property conditions & facilities
Bar, restaurant, in beach
Stayed 5 nights in Oct 2023

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2023

10/10 Excellent

Felipe

Stayed 1 night in Sep 2023

4/10 Poor

Hector, Burbank

Business traveller
Reserve abitaciones con camas king size y me entregaron con camas dobles y el personal en recepción muy distraído no te atienden bien es opinion personal
Stayed 1 night in Sep 2023

2/10 Terrible

Karen

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2023

6/10 Okay

Roberto

Stayed 8 nights in Jul 2023

4/10 Poor

Edgar

Travelled with family
Disliked: Property conditions & facilities
We have had no power for more than 4 hours, we have to take the stairs from floor 17th up and down. No internet due to the loss of power, and I had to postpone an important meeting. NO AC at that time and the heat was horrible. Also, there is no AC at all in the lobby and other areas. The only good thing is the staff that is very friendly and nice.
Stayed 2 nights in Jul 2023

4/10 Poor

pedro rafael

Stayed 4 nights in Jul 2023

2/10 Terrible

Anthony

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
My stay here was terrible!!! One of the nights the power went out a place like this should have a back up generator. My bathroom also flooded and dark water was coming out of shower, toilet and hand sink. Luckily the bathroom had floor drains. My wife called front desk about they issue and she said they hung up on here before she can even finish. The staff is rude and look like they don’t want to work there. All in all my stay was terrible. I wouldn’t recommend to any
Stayed 4 nights in Jul 2023

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jun 2023

2/10 Terrible

edgar

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Good things: you feel welcome by the staff, breakfast is really good. Bad things: some people in the reception area not very friendly. Not great security services, rooms smell bad.
Stayed 2 nights in Jun 2023

10/10 Excellent

Erick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing I you have to pay every night the parking lot
Stayed 13 nights in May 2023

4/10 Poor

Carlos

Stayed 1 night in Apr 2023

10/10 Excellent

lupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll be staying there again múltiple times more. It's excellent! Only things were, room phones didnt seem to work and not enough front desk staff.
Stayed 3 nights in Apr 2023

10/10 Excellent

Cesar, Melrose Park

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around a kool place
Stayed 1 night in Mar 2023

10/10 Excellent

Angelica

Stayed 1 night in Mar 2023

4/10 Poor

Julio Cesar

Stayed 2 nights in Feb 2023

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2023

6/10 Okay

Daisy

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Great hotel for the price! However, my stay would’ve been a lot more positive if I hadn’t found a cockroach in our room. Unfortunately, when I reported this issue, the solution given to me was for someone to go clean my room at 12am when in my opinion, would do nothing unless there were pest control chemicals or professionals. After I told the front desk person that solution wouldn’t work and I required other rooms, she looked a little upset but did it anyways. Regardless of the issue, there was a solution but this is an issue no one wants to ever have and it compromised our rating for this hotel unfortunately and my sleep. However, pretty friendly staff and great view of the beach!

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo muy buen