Trivelles Waterhall Country Hotel - Gatwick

4.0 star property
Enjoy the free WiFi at this 4-star Crawley country house

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December 2024
January 2025

Photo gallery for Trivelles Waterhall Country Hotel - Gatwick

Superior Double Room, 1 Double Bed, Garden View
Lobby sitting area
Daily English breakfast (GBP 10.99 per person)
Front of property
Superior Double Room, 1 Double Bed, Garden View | Living area

Reviews

7.2 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Breakfast available
    Breakfast available
  • Free WiFi
    Free WiFi

Explore the area

Map
Prestwood Lane, Ifield Wood, Crawley, England, RH11 0LA
  • Gatwick Aviation Museum
    4 min drive
  • Manor Royal Business Park
    6 min drive
  • Crawley Town Hall
    6 min drive
  • London (LGW-Gatwick)
    9 min drive

Room options

Twin Room, 2 Single Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

Single Room

  • Sleeps 1
  • 1 Twin Bed

Superior Double Room, 1 Double Bed, Garden View

  • Sleeps 2
  • 1 Double Bed

Double Room

  • Sleeps 2
  • 1 Double Bed

Executive Suite, Microwave, Garden View

  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Crawley

Crawley retreat .Within 3 miles (5 km) of this Crawley country house, you'll find Gatwick Aviation Museum and Manor Royal Business Park. Ifield Golf Club and Crawley Town Hall are also within 3 miles (5 km).

What's nearby

  • Manor Royal Business Park - 6 min drive - 4.9 km
  • K2 Crawley Leisure Center - 7 min drive - 7.0 km
  • Tilgate Park - 7 min drive - 7.0 km
  • County Mall Shopping Centre - 7 min drive - 5.5 km
  • Hawth Theatre - 9 min drive - 6.9 km

Getting around

  • Ifield Station - 5 min drive
  • Gatwick Airport (LGW) - 9 min drive

Restaurants

  • ‪McDonald's - ‬6 min drive
  • ‪Hollywood Bowl - ‬6 min drive
  • ‪Nando's - ‬6 min drive
  • ‪The Plough & Attic Rooms - ‬8 min drive
  • ‪The Half Moon - ‬4 min drive

About this property

Trivelles Waterhall Country Hotel - Gatwick

Enjoy the free WiFi at this 4-star Crawley country house
As a guest of Trivelles Waterhall Country Hotel - Gatwick, you'll find a garden and a picnic area. WiFi is free in public spaces. Parking is available for a fee. A complete renovation of Trivelles Waterhall Country Hotel - Gatwick was completed in November 2019.

This 4-star Crawley country house is smoke free.

  • 1 building
  • 20 guestrooms or units
  • 2 levels
  • Built in 1800
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Garden
  • Outdoor picnic space
  • No smoking on site
Trivelles Waterhall Country Hotel - Gatwick offers 20 accommodations with complimentary toiletries. Televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided on request.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (GBP 7.00 per day)

Food and drink

  • English breakfast available for a fee 7:00 AM–9:00 AM on weekdays and 8:00 AM–10:00 AM on weekends: GBP 10.99 per person

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch TV
  • Digital channels

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Electric kettle

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 3:00 PM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 12 and younger are not allowed at this property. All guests older than 12 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 10.99 per person
  • Uncovered self parking fee: GBP 7.00 per day
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.
    For guests' safety, the property includes a smoke detector and a security system in each accommodation.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 12 years old and younger aren't allowed at this property.

Property is also known as

Waterhall Country House
Waterhall Country House Crawley
Waterhall Country House Hotel
Waterhall Country House Hotel Crawley
Waterhall Country House, Gatwick Hotel Crawley
Trivelles Waterhall Country Hotel Gatwick Crawley
Trivelles Waterhall Country Hotel Gatwick
Trivelles Waterhall Country Gatwick Crawley
Trivelles Waterhall Country Gatwick
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Crawley
Trivelles Waterhall Country Hotel - Gatwick Crawley
Country House Trivelles Waterhall Country Hotel - Gatwick
Waterhall Country House
Trivelles Waterhall Gatwick
Trivelles Waterhall Country Hotel - Gatwick Country House

Trivelles Waterhall Country Hotel - Gatwick Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 96 out of 314 reviews" "
Rating 8 - Good. 86 out of 314 reviews" "
Rating 6 - Okay. 57 out of 314 reviews" "
Rating 4 - Poor. 44 out of 314 reviews" "
Rating 2 - Terrible. 31 out of 314 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap built and maintained and not nice
No bar so can’t get any drinks of any sort No food Very cheaply done up and maintained Owners are rude In the middle of nowhere Will not stay again
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Stayed 1 night in Aug 2024

4/10 Poor

Gemma

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked the executive suite but it didn't have any of the facilities advertised. Supposed to be a kitchenette but every single cupboard was empty. One rancid smelling fridge, a kettle, a microwave. No plates, cups, cutlery, stovetop. A mouldy teacup was left in the breakfast area for the duration of our stay. Bed was comfortable though there were stains on the pillows and towels. Directly in flight path so noisy, but you might enjoy the view. Garden looked great, just wish they had some chairs out there
Stayed 1 night in Aug 2024

8/10 Good

Mohammed

Stayed 2 nights in Aug 2024

2/10 Terrible

kojo

Disliked: Cleanliness, staff & service, property conditions & facilities
Manager
Stayed 1 night in Jul 2024

6/10 Okay

Ian

The rooms were nothing like on the website.
Stayed 2 nights in Jul 2024

2/10 Terrible

Sylwia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
To much noise.
Hotel is cheap and crap. Very basic. Dirty. I stayed there 4 nights for business trip and regret it. My room never been cleaned up in all entire time. Towels never been exchanged. Wals dirty, marks on the bed sheets, spiders and spider webs everywhere. Bed was hard and uncomfortable. I could hear my neighbours in the next rooms. Hotel very close to Gatwick airport what means that you can hear every single plane flying around - really noisy. Breakfast- if you lucky you will get one, very basic- cereal with cold milk and long term croissants... i do not recommend it for a business trip. Staff very lovely. Nice view from the window.
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would have liked a later breakfast - breakfast finished at 9am on Sunday especially given checkout was 11am but overall good value for money
Stayed 1 night in Jul 2024

4/10 Poor

Julian

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near Crawley
Friendly welcome upon arrival.Bed was comfortable. Room and bathroom clean. Let down by decoration in both bathroom and bedroom with indentation to walls in bedroom and peeling painwork in bathroom
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Not very impressed
Would not stay here again. The room was shabby and dusty. Breakfast was very basic.
Stayed 1 night in Jul 2024

6/10 Okay

Ashley

Liked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Alison

Disliked: Staff & service
Expensive for what it is.
We booked this due to its proximity to the wedding venue we were attending. The room was very small but clean enough. Breakfast was very basic.
Stayed 2 nights in Jun 2024

8/10 Good

Simon

Stayed 1 night in Jul 2024

10/10 Excellent

Collette

Stayed 1 night in Jun 2024

8/10 Good

James

Stayed 1 night in Jun 2024

10/10 Excellent

Ezequiel

Stayed 3 nights in May 2024

4/10 Poor

Haley

Travelled with group
Disliked: Cleanliness
Originally booked this hotel in a rush. Needed something close to the airport. But no one was on call 24/7 so we had to talk to a houskeeling worker to be able to store our bags. Ended up that we were at the wrong trivalles the whole time but the manager at the desk helped us out and thankfully had a room available. Great for a nights sleep, not for a long stay.
Stayed 1 night in May 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surprisingly impressed
Stayed twice in the last couple of weeks. Idyllic location, rooms were extremely clean and staff were welcoming and friendly. Would definitely stay again
Stayed 2 nights in Apr 2024

10/10 Excellent

Michael

Stayed 1 night in Apr 2024

8/10 Good

Jill

Right in the path of Gatwick which means it’s conveniently accessible but unfortunately noisy too.
Stayed 1 night in Apr 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Had a nice stay for one night , had a nice breakfast, the only thing no hairdryer in room
Stayed 1 night in Mar 2024

2/10 Terrible

Alan

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
So carpet was filthy, muddy footprints. Silver fish in shower tray and light fitting. No heat in the room, slept with light on. Disgusting, you have been warned... 😔
Stayed 1 night in Mar 2024

4/10 Poor

Ken

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Big room, clean comfy bed. Broken dirty tiling in shower, poor water flow to shower,broken bathroom light switch, one bedside lamp with no shade, broken radiator valve ( I fixed this so I could sleep without the window open) Whole thing generally unloved. The poorest continental breakfast I can ever remember. I actually didn't see a soul in the morning. Despite claiming to have a bar and a restaurant there were neither. You can probably gather that I am unlikely to return
Stayed 1 night in Mar 2024

6/10 Okay

Brian

Disliked: Amenities
This place must make a huge amount of money for very little effort. So for gods sake, do some basic maintenance and show that you care for your customers! No mirror in the bathroom, shower control not working, giving only scolding hot water. Grubby carpet, linen and horrible paintwork. No customer service and damaged fencing in the car park does not inspire any sense of security. The place has an enormous amount of potential for nice getaways or short stays if only guests were not taken for granted.
Stayed 1 night in Mar 2024

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ver pleasantly surprised
After reading some reviews my expectations were low but very pleasantly surprised. Very clean, well maintained, friendly receptionist. Everything we needed for an overnight stay before a flight.
Stayed 1 night in Feb 2024