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Days Inn by Wyndham Des Moines Merle Hay

2.5 star property
Urbandale hotel in Merle Hay area

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Photo gallery for Days Inn by Wyndham Des Moines Merle Hay

Premium bedding, desk, free cribs/infant beds, rollaway beds
Exterior
Laundry room
Indoor pool, outdoor pool
Lobby

Reviews

7.0 out of 10
Good

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
4845 Merle Hay Rd, Des Moines, IA, 50322
  • Merle Hay Mall
    ‪3 min drive‬
  • Drake University
    ‪8 min drive‬
  • Wells Fargo Arena
    ‪11 min drive‬
  • Des Moines, IA (DSM-Des Moines Intl.)
    ‪29 min drive‬

Room options

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About the area

Urbandale

Merle Hay stay.Your stay at this Merle Hay hotel places you within 3 miles (5 km) of Merle Hay Mall and Pioneer Hi-Bred Headquarters. Buccaneer Arena and Iowa Gold Star Military Museum are also within 6 miles (10 km).

What's nearby

  • Merle Hay Mall - 3 min drive - 2.0 km
  • Drake University - 8 min drive - 7.4 km
  • Living History Farms - 9 min drive - 12.0 km
  • Wells Fargo Arena - 11 min drive - 13.1 km
  • Iowa Events Center - 11 min drive - 13.2 km

Getting around

  • Des Moines International Airport (DSM) - 29 min drive

Restaurants

  • ‪Chick-Fil-A - ‬3 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Casey's General Store - ‬19 min walk
  • ‪Sonic Drive-In - ‬14 min walk
  • ‪Buffalo Wild Wings - ‬15 min walk

About this property

Days Inn by Wyndham Des Moines Merle Hay

Urbandale hotel in Merle Hay area
Days Inn by Wyndham Des Moines Merle Hay offers its guests an indoor pool, an outdoor pool, a hot tub, and a fitness center. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

You'll find a business center on site. The business-friendly Days Inn by Wyndham Des Moines Merle Hay also features multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Parking is available for a fee.

This Urbandale hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • To-go breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Newspapers in lobby (free)
  • No smoking on site
  • Bar or lounge
Days Inn by Wyndham Des Moines Merle Hay offers 78 air-conditioned accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided.

This Urbandale hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English, Spanish

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Property amenities

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • RV/bus/truck parking on site

Food and drink

  • Free on-the-go breakfast available daily
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Flat-screen TV with premium cable channels

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.00 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 20.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Masks are required at the property for guests without COVID-19 vaccination
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Discover. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Masks are required in public areas for unvaccinated guests.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

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Days Inn Merle Hay Des Moines
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Days Inn by Wyndham Des Moines Merle Hay Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 192 out of 1000 reviews
Rating 8 - Good. 359 out of 1000 reviews
Rating 6 - Okay. 229 out of 1000 reviews
Rating 4 - Poor. 109 out of 1000 reviews
Rating 2 - Terrible. 111 out of 1000 reviews

7.6/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

10/10 Excellent

Maya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Sep 2021

2/10 Terrible

jason

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Days inn Hell
The hotel canceled our reservation with out informing me or hotel.com
Stayed 2 nights in Sep 2021

10/10 Excellent

Dennis H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2021

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk staff was very friendly. Clean room.
Stayed 1 night in Oct 2021

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Average hotel stay.
Stayed 2 nights in Sep 2021

10/10 Excellent

Damon

Travelled with family
Liked: Cleanliness, staff & service
Pleasant and accommodating check-in. Room was very nice, especially for the money!
Stayed 1 night in Sep 2021

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room
Room was clean & comfy. This was part of a 2 week jaunt across America. One of the best hotels we stayed!
Stayed 1 night in Sep 2021

4/10 Poor

Chris

Travelled with family
Disliked: Cleanliness
Bait and Switch
We stopped here for the night on our drive out to Wisconsin. The two reasons we chose this location were the pool (we were looking forward to a swim after a long drive) and the free breakfast. The pool area was a little gross, and the hottub was just nasty. The kids swam, but I just couldn't bring myself to get in. There was no breakfast. Because of COVID. At that time the pandemic was nearly over, and all of the studies had shown that it wasn't spread that way, but they had it closed anyway. And no reimbursement from what we paid. The woman at the counter said that yes, everyone complains about that, and that she's told the owner to take that off of their advertisements, but it hadn't happened yet. It's just overall kind of trashy. The employees hang out by the doors and smoke, letting the hallways fill with the stench.
Stayed 1 night in Jul 2021

2/10 Terrible

Alexandria

Travelled with family
Disliked: Staff & service
We show up and they canceled our reservations and never told us. Apparently they ran my card, I was not even there yet and my bank declined it as frad. They nevee called or emailed. They sold our room to someone else. The whole town was sold out and we had to drive home after our concert. The staff was horrible rude despise me trying to be polite.
Stayed 1 night in Sep 2021

10/10 Excellent

Aliyah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

Tomas

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

4/10 Poor

Richard

No coffee maker in room why just coffee in the lobby. TV didn't work assigned another room a/c didn't work. Room had no table. Place needs updated. Will not stay again!!
Stayed 2 nights in Sep 2021

4/10 Poor

Armando

Travelled with family
Disliked: Staff & service, room comfort
Front desk manager was never there. The phone to call him didn't always work. Manager had an attitude. Free juice and coffee only, juice tasted terrible. Be ready to fork out an extra $100 for a deposit after paying for your room which is non refundable as it is. Don't recommend!!
Stayed 1 night in Sep 2021

10/10 Excellent

Aaron

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a 1night stay over traveling
Stayed 1 night in Sep 2021

6/10 Okay

Deb

Stayed 1 night in Sep 2021

10/10 Excellent

joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2021

6/10 Okay

Gerald

Travelled with group
Liked: Cleanliness
View was of a McDonald's drive through. Needless to say, we had to keep the curtains closed. Shower that night had low pressure and was lukewarm at the best. Sheets and room was clean and staff friendly. An okay stay.
Stayed 1 night in Aug 2021

6/10 Okay

Amanda

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
The first room they tried to put us in had a terrible smell like someone or something had died in it the second room was ok we paid for 2 nights we went to the iowa state fair when we got back round 11:30pm- 12am and our keys wouldnt work all our stuff was in the room we went down a little upset cuz we were locked out of our room and she told us if we didnt calm down she was gonna kick us out
Stayed 2 nights in Aug 2021

6/10 Okay

Amanda

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The pool was open, but you had to go to the front desk to ask for pool towels, that is if you could find anyone. And then the front deak clerk had her son there each night alone swimming in the pool and he wouldnt leave my family alone! And even though advertised, they had no breakfast.
Stayed 3 nights in Aug 2021

10/10 Excellent

Sandra

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Stay was wonderful. Hotel was clean and it was quiet at night. Would def stay again
Stayed 2 nights in Aug 2021

4/10 Poor

David

Disliked: Property conditions & facilities, room comfort
Breakfast was a stuffed cookie. That’s it. Luggage carrier nearly inoperable.
Stayed 1 night in Aug 2021

10/10 Excellent

Tonia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs UPS stay!
Great experience! My family and I will be staying @ Days Inn by Wyndham (Merle Hay Road in Des Moines, IA) when needed again!
Stayed 1 night in Aug 2021