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Best Western Plus Soaho Douala Airport

4.0 star property
Enjoy 3 outdoor pools at this 4-star Douala hotel

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Soaho Douala Airport

Lobby
Exterior
Superior Suite, 1 King Bed, Non Smoking
Superior Suite, 1 King Bed, Non Smoking
Lobby

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
Tunel Airport, Douala, PB 5602
  • Douala Grand Mall
    2 min drive
  • Port of Douala
    7 min drive
  • Douala Maritime Museum
    7 min drive
  • Douala (DLA-Douala Intl.)
    13 min drive

Room options

View all photos for Business Suite, 1 King Bed, Non Smoking

Business Suite, 1 King Bed, Non Smoking

Business Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Mountain View

Desk, free wired internet, bed sheets, wheelchair access

Executive Suite, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

Standard Room, 1 King Bed, Non Smoking, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

Standard Room, 1 King Bed, Non Smoking, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking

Superior Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
ONOMO Hotel Douala
Pool
Free airport shuttle
Pet-friendly
Parking included
4.4 out of 5, Excellent, (108)
The price is CA $121
per night
CA $161 total
includes taxes & fees
5 Dec - 6 Dec
ONOMO Hotel Douala

About the area

Douala

Near the airport.You'll be within 2 miles (3 km) of Douala Grand Mall and 6 miles (10 km) of Douala Maritime Museum with a stay here. Port of Douala and Espace Doual'art are also within 6 miles (10 km).

What's nearby

  • Douala Grand Mall - 2 min drive - 1.7 km
  • Cathedral of Saints Peter and Paul - 7 min drive - 8.1 km
  • Port of Douala - 7 min drive - 7.8 km
  • Eko Market - 7 min drive - 8.1 km
  • Stade de la Reunification - 8 min drive - 8.2 km

Getting around

  • Douala (DLA-Douala Intl.) - 13 min drive

Restaurants

  • ‪MTN Business Lounge - ‬10 min walk
  • ‪Rendezvous Bar - ‬9 min walk
  • ‪BeBop - ‬5 min drive
  • ‪Maison H - ‬5 min drive
  • ‪Shell New Bell - ‬5 min drive

About this property

Best Western Plus Soaho Douala Airport

Enjoy 3 outdoor pools at this 4-star Douala hotel
As a guest of Best Western Plus Soaho Douala Airport, you'll find 3 outdoor swimming pools, a fitness center, and a children's pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi and wired Internet.

The business-friendly Best Western Plus Soaho Douala Airport also features a garden, concierge services, and laundry facilities. A roundtrip airport shuttle is free (available 24 hours). Free self parking and valet parking are available.

  • 127 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Front-desk safe
  • Concierge
  • Garden
  • Elevator
  • Bar by the pool
  • Dining venue
Best Western Plus Soaho Douala Airport offers 127 air-conditioned accommodations with hair dryers. Flat-screen televisions come with cable channels. Guests can surf the web using the complimentary wired Internet access. Housekeeping is provided daily.

Languages

English, French

Property amenities

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Playground

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a carport
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: USD 17.55 for adults and USD 17.55 for children
  • 1 restaurant
  • 2 bars/lounges and 1 poolside bar

Things to do

  • 24-hour pool access
  • 3 outdoor pools
  • Art gallery
  • Children's pool
  • Fitness center
  • Playground
  • Shopping mall

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • In-room accessibility
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Champagne service

More

  • Desk

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 6.69 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 17.55 for adults and USD 17.55 for children
  • Late check-in fee: USD 72.72 for check-in between 4:00 AM and noon

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.

We should mention

  • Pool access is available 24-hours a day.

Property is also known as

Best Plus Soaho Douala Douala
Best Western Plus Soaho Douala Airport Hotel
Best Western Plus Soaho Douala Airport Douala
Best Western Plus Soaho Douala Airport Hotel Douala

Best Western Plus Soaho Douala Airport Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 70 reviews" "
Rating 8 - Good. 11 out of 70 reviews" "
Rating 6 - Okay. 10 out of 70 reviews" "
Rating 4 - Poor. 0 out of 70 reviews" "
Rating 2 - Terrible. 2 out of 70 reviews" "

9.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

george

Liked: Room comfort
Great hotel and very spacious.
Great hotel and very spacious, unfortunately there's no balcony and the runway rugs are very old and dirty. A modern charging system will be very handy.
Stayed 2 nights in Jul 2024

10/10 Excellent

Georges

Stayed 1 night in Jul 2024

10/10 Excellent

Jean-Baptiste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent services. The place is clean and offer interesting amenities, including an aquatic park for kids, swimming pools, tennis and 5 vs 5 outdoor soccer court, and working areas. The hotel would be perfect when they improve the gym.
Stayed 5 nights in Jun 2024

8/10 Good

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While this hotel may need some improvements, it is maybe the best in Douala.
Stayed 5 nights in Jun 2024

10/10 Excellent

ISSIAKA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Patrick Levis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

IBOHN

Stayed 1 night in Mar 2024

6/10 Okay

CHARLES

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The phone line 237 2 33 50 65 00 does not answer from abroad! Please fix it!
Stayed 1 night in Mar 2024

6/10 Okay

Ebenezer

Travelled with family
Liked: Cleanliness, staff & service
Disappointed
Great staff and good customer service in general. The grounds of the hotel is kept nicely, mainly the back where the pool and children area locates. It could be more inviting with pool chairs and umbrellas. The front was uninviting, a very frightful disable access and steep step access. We expected better from this well known hotel brand and disappointed that the standard was not maintained in Douala. We were expecting the hotel to be of a higher standard due to location and brand. The whole place is tired and in need of general repairs. We narrowly escaped the door facia falling on our heads as we leave the bedroom, what a joke. On our return, it was just stuck back on, waiting for the next unsuspecting customer. The shower did not work well, too much hot water waste from a broken shower. The toilet rocks about when seated on and never flush properly. Shabby finish around the shower cubicle, smashed toilet door from the soft close. Poor bathroom lighting. Mosquito invasion in the bedroom and the hotel lobby was at war with the critters. Just could not relax there or have a drink with the threat of been eaten alive. Breakfast ran out and flies enjoyed the meal equally. We slept at the hotel, but 3 days into our stay, we enjoy other hotels with better facilities, food, drink and relaxation. The hotel is in a very good location but this will not help in the future if poor standard is maintained. I hope not to book with your service again.
Shabby workmanship, health and safety hazard. Narrowly missed our heads.
Stayed 9 nights in Feb 2024

8/10 Good

Herve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience overall. The management does everything to accommodate you in case of any issue.
Stayed 2 nights in Feb 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located near the airport. Friendly staff and service. Excellent buffet dining.
Stayed 5 nights in Jan 2024

10/10 Excellent

Felix, Kentwood

Stayed 1 night in Dec 2023

10/10 Excellent

Gandhi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Cedrick

Stayed 1 night in Nov 2023

10/10 Excellent

CYRIL

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Worth
Stayed 4 nights in Nov 2023

8/10 Good

Genevieve

Liked: Property conditions & facilities
The hotel was quiet and good
Stayed 3 nights in Oct 2023

10/10 Excellent

minelli

Stayed 19 nights in Jul 2023

2/10 Terrible

Henri

Business traveller
Liked: Cleanliness, property conditions & facilities
I was given a room on the 1st floor towards the end of the building. There was an event taking place in one of the ballrooms with loud music. I could not sleep until 4am despite ear plugs and noise cancellation headphones. Very poor window sound isolation. After several complains, the staff offer me at 1am to relocate to another room. I declined as I was leaving early the next day.
Stayed 1 night in Jun 2023

10/10 Excellent

Maan, MONTEVERDI

Liked: Cleanliness, staff & service, amenities
Close to the airport, 2 minutes drive. Respectful personnel
Stayed 1 night in Mar 2023

6/10 Okay

Gide, Palatine

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Clean, spacious. Did not like the fact that they wanted to charge me for a breakfast that I did not eat. I have to wait for 5 minutes before they resolve the issu
Stayed 1 night in Mar 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a new place and everything looks new. The service was great and the restaurant want open 24/7. That's the bit i loved. Its 1 minute away from the airport, just ideal place to avoid the traffic in the city of Douala.
Stayed 1 night in Feb 2023

8/10 Good

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Nice beautiful hotel but poor front desk service

6/10 Okay

Emmanuel

Liked: Cleanliness, property conditions & facilities, room comfort
Good Location - Customer Service can be better
My overall stay was good when compared to other hotels in the city.. Its location close to the airport is helpful in a city where traffic is a big challenge. My only few disappointments were around service and functioning of basic fixtures..Employees need to present a more friendly and professional outlook..There should be in-room dining menu in the rooms.. Need to fix plumbing system for adequate water pressure when taking showers and drainage of bathroom sinks and showers needs fixing
Stayed 3 nights in Dec 2022

10/10 Excellent

Beatrice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure
I always have a wonderful, comfortable stay here. The staff are very friendly and helpful, and the location is very convenient. I would definitely recommend.
Stayed 3 nights in Dec 2022