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Best Western Premier Dover Marina Hotel & Spa

4.0 star property
4-star beachfront hotel near Dover Western Docks Cruise Terminal

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Dover Marina Hotel & Spa

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)
Premium bedding, memory foam beds, in-room safe, individually decorated
Front of property
On the beach
Premium bedding, memory foam beds, in-room safe, individually decorated

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Gym

Explore the area

Map
Dover Waterfront, Waterloo Crescent, Dover, England, CT17 9BP
  • North Downs Way - East
    1 min walk
  • The Waterfront Restaurant at Dover Marina Hotel
    1 min walk
  • Dover Priory Station
    13 min walk
  • Manston (MSE-Kent Intl.)
    34 min drive

Room options

View all photos for Standard Room, 1 Double Bed, Non Smoking, Sea View

Premium bedding, memory foam beds, in-room safe, individually decorated

Standard Room, 1 Double Bed, Non Smoking, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed, Balcony, Sea View

Deluxe Room, 1 Double Bed, Balcony, Sea View

Deluxe Room, 1 Double Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 2 Double Beds, Non Smoking (Family 4)

Family Room, 2 Double Beds, Non Smoking (Family 4)

Family Room, 2 Double Beds, Non Smoking (Family 4)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

Suite, 1 King Bed, Balcony, Sea View (Walk-in Shower;Larger Room)

  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Family 3)

Premium bedding, memory foam beds, in-room safe, individually decorated

Family Room, Multiple Beds, Non Smoking (Family 3)

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room, Multiple Beds, Non Smoking (Family 5)

Family Room, Multiple Beds, Non Smoking (Family 5)

Family Room, Multiple Beds, Non Smoking (Family 5)

  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

Suite, 1 King Bed, Balcony, Sea View (with Sofabed)

  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | Property amenity

Standard Room, 1 Single Bed, Non Smoking

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed, Balcony, Sea View

Premium bedding, memory foam beds, in-room safe, individually decorated

Superior Room, 1 Double Bed, Balcony, Sea View

  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Interior

Holiday Inn Dover, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1001)
The price is CA $88
per night
CA $106 total
includes taxes & fees
5 Jan - 6 Jan
Holiday Inn Dover, an IHG Hotel

About the area

Dover

On the beach.At this hotel, you'll be steps from North Downs Way - East and Dover Beach. Dover Museum and Dover Harbour are also within half a mile (1 km).

What's nearby

  • Dover Beach - 2 min walk
  • Dover Western Docks Cruise Terminal - 18 min walk
  • Dover Castle - 4 min drive
  • White Cliffs of Dover - 4 min drive
  • Dover Eastern Docks Ferry Terminal - 8 min drive

Getting around

  • Dover Priory Station - 13 min walk
  • Gatwick Airport (LGW) - 92 min drive

Restaurants

  • ‪Costa Coffee - ‬8 min walk
  • ‪The Eight Bells - ‬6 min walk
  • ‪The Hoptimist - ‬4 min walk
  • ‪KFC - ‬4 min walk
  • ‪La Salle Verte - ‬6 min walk

About this property

Best Western Premier Dover Marina Hotel & Spa

4-star beachfront hotel near Dover Western Docks Cruise Terminal
Best Western Premier Dover Marina Hotel & Spa offers its guests a full-service spa, a health club, and a spa tub. There are 2 restaurants on site, as well as a coffee shop/café and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business center and 4 meeting rooms. Event space at this hotel measures 732 square feet (68 square meters) and includes conference space. A sauna, a terrace, and multilingual staff are also featured at Best Western Premier Dover Marina Hotel & Spa. An airport shuttle (available 24 hours) and a cruise ship terminal shuttle are available for a fee.

This Victorian Dover hotel is smoke free.

  • 1 building
  • 122 guestrooms or units
  • 6 levels
  • 2 dining venues
  • 732 sq ft of conference space
  • 68 sq m of conference space
  • Built in 1832
  • Deli
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
Best Western Premier Dover Marina Hotel & Spa offers 122 air-conditioned accommodations with safes and complimentary newspapers. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Memory foam beds feature premium bedding. 32-inch flat-screen televisions come with digital channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

This Dover hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, body treatments, and manicures and pedicures. The spa is equipped with a spa tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Languages

Arabic, English, French, Hindi, Polish, Spanish

Property amenities

Family friendly

  • Dining table
  • Free cribs/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:00 AM: GBP 15.95 for adults and GBP 8 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Fitness classes
  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • High pile carpet in room
  • In-room accessibility
  • Vibrating pillow alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating
  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Dining table
  • Electric kettle

More

  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
This property will place a credit card authorization for the cost of the 1st night for any bookings where payment for the stay will be made on site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 10.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 8 for children
  • Airport shuttle fee: GBP 145 per vehicle (one way)
  • Late check-out fee: GBP 30 (subject to availability)
  • Rollaway bed fee: GBP 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Best Western Dover Marina
Best Western Marina Dover
Best Western Plus Dover
Best Western Plus Dover Marina
Best Western Plus Dover Marina Hotel
Dover Best Western Marina Hotel
Dover Marina Hotel
Hotel Dover Marina
Hotel Marina Dover
Marina Hotel Dover
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
BEST WESTERN PLUS Dover Marina Hotel & Spa England, UK
Best Western Plus Marina Hotel
Best Western Plus Marina
Best Western Dover Marina Hotel
BEST WESTERN PLUS Dover Marina Hotel & Spa England UK
Best Western Plus Dover Marina Hotel Spa
Premier Dover Marina & Dover
Best Western Plus Dover Marina Hotel Spa

Best Western Premier Dover Marina Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 191 out of 349 reviews" "
Rating 8 - Good. 89 out of 349 reviews" "
Rating 6 - Okay. 45 out of 349 reviews" "
Rating 4 - Poor. 17 out of 349 reviews" "
Rating 2 - Terrible. 7 out of 349 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Lovely location. Directly at the seafront. Good shops around. Lovely staff and people. However small rooms and limited food options on the menu at the hotel restaurant
Stayed 2 nights in Sep 2024

8/10 Good

Hannah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dover stay
Guest services, restaurant, housekeeping and staff were all wonderful. I would recommend this stay for Dover area.
Stayed 4 nights in Sep 2024

4/10 Poor

Susan

Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
Expensive "sea view" room was my splurge reward for having walked North Downs National Trail. Very disappointing! Small window was too high to see anything but sky and pigeon spikes(and a rather largish pigeon warning sticker plastered right in the middle without standing up. The room, a double, was tiny. I can't imagine two people in it(I am small, and had only a small rucksack and had some difficulty maneuvering in it. There was an enormous television but it didn't work with the remote. Staff member who finally responded confirmed that it wouldn't work with replacement remotes and promised technician would be there in 5 minutes. Never showed and my tv, despite repeated requests was never fixed or replaced. I pointed this out yet again upon checkout and was told it would be reported , no help to me. My credit card had been swiped to cover incidentals, but was never initially accepted without a struggle and wait on my part, as it somehow failed to be in the system, despite me showing receipt each time. There was one tiny working elevator for all guests in this large hotel and.waits were long. I tried the two staircases only to find it was impossible to use them and this was confirmed by reception who explained that they were closed due to construction (which could be heard at times; trim in hallways was being painted and the fumes were noxious.) There was a sign saying not to use elevator in case of fire. Fire alarm blasted causing great concern but when reception phone
Stayed 2 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will stay again no problem
Stayed 1 night in Sep 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, amenities
The accommodation was great, room spacious & added bonus of a balcony. Restaurant was not the best, & the English man on reception was nice on check in but during our stay was not very helpful.
Stayed 1 night in Sep 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities
Quiet room . Few tight corridors and stair cases . It did exactly what I needed as it’s only 5 minutes from the ferry port
Stayed 1 night in Aug 2024

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was spacious & newly renovated. We extended a night & the front office managed to keep us in the same room. Thank you
Stayed 4 nights in Sep 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Douvres
Établissement, d'une autre époque.,mais très propre. Nous etions dans une chambre face à la mer très bien équipée et suffisamment spacieuse. La chambre avait été rénovée et était très confortable. Le personnel est professionnel et concernant le bar et les restaurants sont très bien aussi. Le petit déjeuner est impeccable. Nous le recommandons.
Stayed 1 night in Sep 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Jon

Liked: Cleanliness
Disliked: Staff & service
Bad Business
I had booked through Hotels.com. My plans changed and had to leave two days early. I asked the front desk and said that since it was booked through Hotels.com, I needed their OK to receive a refund. I got the OK from Hotels.com who confirmed it at the front desk. When I asked to process the refund, the front desk was busy and I was asked to do it later that evening. They never let me know and after several attempts, they said it turns our they were not able to issue a refund of two nights. That's just bad business, especially after staying there for almost two weeks. There are other hotels on the water. Same view and half the price.
Stayed 6 nights in Aug 2024

2/10 Terrible

Man Ying Goretti

Travelled with group
Liked: Property conditions & facilities
Disliked: Room comfort
No hot water in bathroom
No hot water in bathroom , requested to change room but being told the whole building has no hot water, found out it was a lie only a few rooms have the problem. It was not fixed when checked out, the management has no intention to solve the problem, no follow up, very disappointed !
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Travelled with family, Travelled with partner
Very attractive, clean, tasty breakfast, helpful staff and easy parking
Stayed 1 night in Sep 2024

6/10 Okay

guy

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Bedroom is smaller than in photos
Our 'Superior Room' was a lot smaller than what the photos showed. They hardly have room to put your suitcase. The bathroom is tidy and modern and breakfast is average. There is a very good espresso machine in the room
Stayed 2 nights in Sep 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

6/10 Okay

Maxine

Stayed 1 night in Sep 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Have stayed at the Hotel before, handy for a one night stopover for traveling to France, restaurant good. we will use thre hotel again
Stayed 1 night in Jul 2024

8/10 Good

Brenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Andres

Liked: Amenities
Great experience Highly recommended
Stayed 1 night in Sep 2024

10/10 Excellent

albertina

Liked: Cleanliness
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Staff & service, amenities
Stayed 2 nights in Sep 2024

6/10 Okay

PETER

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Room quite small but well equipped and recently refurbished. Staff very friendly.The lift is hopeless, only one lift and far too small! The hotel car park was full, but there was parking on the street outside, though there is a charge for this from 8AM to 6 PM , 7 days a week. The hotel building is impressive, and you can watch the ferries. Very smart bar and restaurant. We stayed here to get an early ferry, but it’s let down by the lift and the parking, so would probably not stay again.
Stayed 1 night in Sep 2024

6/10 Okay

Imogen

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, but not a great room.
Nice hotel in a good location on the seafront. Good bar with plenty of outside seating. Unfortunately we had a room right next to the lift so we had a disturbed night's sleep. Also the service in the restaurant wasn't very good, but if we'd had a different room i think we would have enjoyed our stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Last minute booking , loverly room
Stayed 1 night in Aug 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable room and cosy beds.
Stayed 1 night in Sep 2024