Embassy Suites by Hilton Austin Downtown South Congress

3.5 star property
3.5-star hotel near South Congress Avenue

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Embassy Suites by Hilton Austin Downtown South Congress

Business centre
Terrace/patio
Lobby
Lobby lounge
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • 24/7 front desk
  • Breakfast included
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
300 S Congress Ave, Austin, TX, 78704
  • South Congress Avenue
    ‪1 min walk‬
  • Lady Bird Lake
    ‪5 min walk‬
  • Palmer Events Center
    ‪11 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪17 min drive‬

Room options

Premium Suite, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Non Smoking, Bathtub

  • 100 sq m
  • Sleeps 6
  • 2 King Beds

Premium Suite, 2 Bedrooms, Accessible, Bathtub

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (1 King, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Room, 1 King Bed, Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed (Peloton Bike)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms

  • 52 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

Suite, 1 King Bed, City View

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 Bedroom, Non Smoking

  • 30 sq m
  • Sleeps 1
  • 1 Double Bed

Premium Suite, 1 King Bed

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Bedrooms, Non Smoking, 2 Bathrooms (2 Queen, 1 Double, Sofa Sleeper)

  • 52 sq m
  • Sleeps 7
  • 2 Queen Beds and 1 Double Bed

Suite, 1 King Bed, Accessible, Bathtub

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Premium Suite, 1 King Bed, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Austin

Heart of Austin.At this Downtown Austin hotel, you'll be within a 5-minute walk of South Congress Avenue and Lady Bird Lake. Also, Palmer Events Center is within half a mile (1 km) and Austin Convention Center is within 2 miles (3 km).

What's nearby

  • South Congress Avenue - 1 min walk
  • Palmer Events Center - 11 min walk
  • Austin Convention Center - 13 min walk
  • University of Texas at Austin - 5 min drive
  • Texas State Capitol - 5 min drive

Getting around

  • Austin Station - 8 min drive
  • Downtown Station - 16 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 17 min drive

Restaurants

  • ‪Whataburger - ‬6 min walk
  • ‪Sandy's Hamburgers - ‬7 min walk
  • ‪Fareground - ‬9 min walk
  • ‪Ego's Lounge - ‬4 min walk
  • ‪Starbucks - ‬4 min walk

About this property

Embassy Suites by Hilton Austin Downtown South Congress

3.5-star hotel near South Congress Avenue
Embassy Suites by Hilton Austin Downtown South Congress offers its guests an indoor pool and a 24-hour fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have WiFi for a fee.

Business amenities include a 24-hour business center and 5 meeting rooms. Event space at this hotel measures 2330 square feet (216 square meters) and includes conference space. The business-friendly Embassy Suites by Hilton Austin Downtown South Congress also features multilingual staff, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

This 3.5-star Austin hotel is smoke free.

  • 1 building
  • 262 guestrooms or units
  • 9 levels
  • 2330 sq ft of conference space
  • 216 sq m of conference space
  • Built in 1985
  • Cooked-to-order breakfast (free)
  • Manager's reception (free)
  • Deli
  • Business center (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Convenience store
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • No smoking on site
  • Lockers available
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Austin Downtown South Congress offers 262 accommodations with laptop-compatible safes and safes. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. Televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Austin hotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Languages

English, Portuguese, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Separate living room
  • Snack bar/deli

Internet

  • Available in all rooms: WiFi (USD 9.95 per night)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per night)

Parking and transportation

  • Covered self parking on site (USD 48 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM–9:00 AM on weekdays and 7:30 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Free daily reception
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Elevator
  • Elevator door width (inches): 42
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (inches): 44
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • Pay movies
  • Premium channels
  • Satellite channels
  • TV

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out fee: USD 25.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lbs per pet)
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 25.0 per day.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless internet: USD 9.95 per night (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per night (rates may vary)
  • Covered self parking fee: USD 48 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out fee: USD 25.00
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM.
  • Up to 4 children 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Embassy Suites Austin-Downtown/Town Lake
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Embassy Suites Austin Downtown/Town Lake
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Embassy Suites by Hilton Austin Downtown South Congress Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 467 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 154 out of 1000 reviews" "
Rating 4 - Poor. 71 out of 1000 reviews" "
Rating 2 - Terrible. 75 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Kenya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, staff was friendly, and the location was convenient to great restaurants and sites.
Stayed 4 nights in Oct 2024

2/10 Terrible

Rodne, Belmont

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has one young guy that’s very nice but everyone else is rude and ignores your request for help. We had to beg for towels everyday multiple times!! The rooms are unbelievably outdated and disgusting!! I cannot believe they charge insane surged pricesper plus $48 to park. There is mold on the bathroom ceiling and there is no ventilation so it’s unbearable humid if you shower, there were times that there wasn’t even hot water, the sofa is gross! It smells, it’s torn and the mattress is useless we couldn’t even use it. There is crack in the wall and wall paper is bubbled up. The mattresses are very old. There is white powder under the mattress where they have been treated for bed bugs. The bedding and pillows are old and low quality. The parking deck is behind the hotel and feels very unsafe. If there had been another hotel available we would have left. I have pictures because I just couldn’t believe a Hilton branded hotel could be this run down. This hotel needs to be closed and completely renovated.

4/10 Poor

DAVID

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is in dire need of a renovation.
Stayed 2 nights in Oct 2024

10/10 Excellent

LO

Stayed 3 nights in Oct 2024

10/10 Excellent

Don

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We love the breakfast!
Stayed 2 nights in Sep 2024

10/10 Excellent

Li

Stayed 3 nights in Sep 2024

10/10 Excellent

amna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hopeful staff
Stayed 2 nights in Sep 2024

6/10 Okay

Katie

Stayed 3 nights in Oct 2024

2/10 Terrible

James

Disliked: Cleanliness, staff & service, property conditions & facilities
Booked a king suite and they put me in a dungeon with 1 double bed. Look at the photo. Had to pay additional for a king bed. What an embarrassment !
Stayed 1 night in Oct 2024

10/10 Excellent

Elida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Embassy Suites is always a first choice simply because of their breakfast!! I know it’s Austin, but $48 for parking was a bit much. Everything else was great.
Stayed 1 night in Oct 2024

10/10 Excellent

Katherine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great place to stay
This hotel is conveniently located and an excellent place to stay in Austin. I enjoyed the complimentary breakfast and accomodations. The room was clean and well sized.
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 2 nights in Oct 2024

4/10 Poor

Wendy

Stayed 1 night in Sep 2024

10/10 Excellent

Collin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels in Austin!
Stayed 9 nights in Sep 2024

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Nouman

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Gilbert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Loreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

2/10 Terrible

Alexis

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst customer service I have ever experienced
Stayed 2 nights in Sep 2024

10/10 Excellent

Brook

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property, very comfortable only suggestion would be more channel choices
Stayed 1 night in Sep 2024

10/10 Excellent

Larry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very safe, nice, clean and the breakfast was excellent. The parking elevator did have a problem going to 4th floor and had to use stairway.
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent condition & staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Nathaniel, San Antonio

Stayed 1 night in Aug 2024