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Gateway Hotel

3.0 star property
3-star hotel near Gold Souk

Choose dates to view prices

Photo gallery for Gateway Hotel

Outdoor pool, pool umbrellas, sun loungers
Property entrance
Terrace/patio
0B
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Parking included
  • Room service
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Al Nahdha St- Al Fahidi - Khaleed Bin, Waleed Road, Bur Dubai, Dubai
  • BurJuman Mall
    ‪5 min drive‬
  • Gold Souk
    ‪5 min drive‬
  • Dubai Cruise Terminal
    ‪5 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Twin Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Twin Room

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Double Room

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Bedrooms, Connecting Rooms

In-room safe, desk, blackout drapes, iron/ironing board

Family Room, 2 Bedrooms, Connecting Rooms

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the area

Dubai

City center stay.Your stay at this Bur Dubai hotel places you within 2 miles (3 km) of Gold Souk and Dubai Cruise Terminal. Meena Bazaar and Textile Souk are also within half a mile (1 km).

What's nearby

  • Meena Bazaar - 5 min walk - 0.4 km
  • Dubai Museum - 12 min walk - 1.0 km
  • BurJuman Mall - 5 min drive - 3.1 km
  • Gold Souk - 5 min drive - 4.4 km
  • Dubai Cruise Terminal - 5 min drive - 4.0 km

Getting around

  • Al Ghubaiba Station - 9 min walk
  • Dubai Intl. Airport (DXB) - 21 min drive

Restaurants

  • ‪Chowking - ‬4 min walk
  • ‪Sind Punjab Restaurant - ‬2 min walk
  • ‪Thalassery Restaurant - ‬3 min walk
  • ‪Ok Ryu Gwan - ‬2 min walk
  • ‪Arab Udupi Restaurant - ‬3 min walk

About this property

Gateway Hotel

3-star hotel near Gold Souk
Gateway Hotel offers its guests an outdoor pool, a sauna, and a fitness center. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Business amenities include a 24-hour business center and a meeting room.

Public spaces have free WiFi. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Gateway Hotel. Self parking is free.

This 3-star Dubai hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 5 levels
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business center (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Bellhop
  • Elevator
  • No smoking on site
  • Coffee shop
  • 1 conference room
  • Dining venue
Gateway Hotel offers 180 air-conditioned accommodations with safes and complimentary bottled water. Accommodations offer separate sitting areas. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Dubai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Languages

Arabic, English, Filipino, French, Hindi, Russian, Urdu

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Property amenities

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 60 for adults and AED 60 for children
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • 32-inch flat-screen TV with satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 120.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 60.00 for adults and AED 60.00 for children
  • Rollaway bed fee: AED 120.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a smoke detector in each accommodation.

Property Registration Number 708660

Property is also known as

Gateway Hotel Dubai
Gateway Dubai
Gateway Hotel Hotel
Gateway Hotel Dubai
Gateway Hotel Hotel Dubai

Gateway Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 30 out of 104 reviews
Rating 8 - Good. 46 out of 104 reviews
Rating 6 - Okay. 21 out of 104 reviews
Rating 4 - Poor. 5 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Sukhwinder

Liked: Cleanliness, staff & service, property conditions & facilities
it was nice stay there
Stayed 3 nights in Aug 2024

10/10 Excellent

Dustin

Stayed 3 nights in Apr 2024

8/10 Good

sanjay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near shopping area
Stayed 8 nights in Sep 2023

8/10 Good

Verified traveller

Liked: Property conditions & facilities
Stayed 1 night in Jan 2020

4/10 Poor

Sulejman

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2019

6/10 Okay

Shaheen

Travelled with family
Disliked: Cleanliness, property conditions & facilities
One of our room thermostat not working despite 2 hotel attempts. It was freezing cold the whole time. The other room, got king size bed despite reserving twin beds and insisting on it at front desk. Finally after 30 min of wait, they changed the room to twin beds.
Stayed 2 nights in Nov 2019

10/10 Excellent

Bruce I

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location

Enjoyed our stay at the Gateway Hotel. the location (old town) was perfect for our holiday, with easy access to the Metro.The room was was nice and clean.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean but area not inviting

A great hotel with friendly and helpful staff. However, the area was not very pleasant and was quite dirty surrounded by electrical stores and take away shops. The hotel was clean and bed was comfortable with a nice breakfast buffet.
Stayed 3 nights in Sep 2019

8/10 Good

Raghu

Liked: Cleanliness, room comfort

No bells and whistles, budget hotel

Great location and accessibility, but Customer service and food options could be improved. Very few vegetarian options in breakfast spread. In fact their quality of breakfast has gone down since my earlier visit to this hotel in 2017.
Stayed 2 nights in Jul 2019

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Jul 2019

6/10 Okay

Denise

Liked: Room comfort
Internet very slow. Had to ring if there was a problem. Organised shuttle to airport in the morning only to be told later it was booked out. They did organise it with a driver an hour later.
Stayed 1 night in May 2019

8/10 Good

A.Traveller

Travelled with group
Liked: Cleanliness, staff & service
I loved the staff, they couldn't have been nicer or more helpful! I didn't like that we had been promised twin beds, but didn't get them.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very kind when Granddaughter became ill.They provided her with a special fruit plate. So kind. The only negative comment would be that the shower water could have been warmer.
Stayed 7 nights in Mar 2019

8/10 Good

asha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable

It was a good stay
Stayed 4 nights in Feb 2019

8/10 Good

Subhajyoti

Liked: Staff & service, room comfort

A gem in the heart of old dubai

Located in the heart of But Dubai/Old Dubai this hotel is a true gem. A bit dated in room decor and conditions of bathroom and other fixtures, otherwise its a pleasant stay. The breakfast on the roof top restaurant has quite a few choices - Asian, indian and European hot and cold items. It also has its own parking for guests if you are bringing a car which is great since it is hard to find parking in this part of the city. Its minutes away from some key landmarks - Abra station to the old souks, bastakhiya and the Dubai museum and palace. Overall a really good experience and a pleasant stay.
Stayed 4 nights in Jan 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Property conditions & facilities
Well centred well situated shopping very cheap food abundant
Stayed 6 nights in Dec 2018

10/10 Excellent

Sharat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A comfortable stay

The stay was good. The service was good and met our expectations. The rooms are clean, large and comfortable. The breakfast had many choices and enjoyable. The hotel is close to many attractions.
Stayed 4 nights in Nov 2018

8/10 Good

Guest, California

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice breakfast, nice gym and business center. Cleaning staff was very organized and helpful.
Stayed 4 nights in Nov 2018

10/10 Excellent

Dipalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is very suitable for family stay and well maintained
Stayed 2 nights in Sep 2018

10/10 Excellent

Jabulani, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is near the metro stations. Good value for money. The staff is very friendly and caring.
Stayed 2 nights in Aug 2018

8/10 Good

Daljit

Liked: Staff & service, property conditions & facilities, room comfort

Good stay

It was pleasant
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveller

Nice Hotel

I requested 2 twin beds at the time of booking and at arrival. I understand its not a guarantee but at least try to accommodate. The receptionists try to ignore you as much as possible. My room was on the 3rd floor and the hallway gets pretty noisy at 12-1AM because of the restaurant. The restaurant closes at 11PM. I never had dinner there but heard the food is decent. The room service is good and price is reasonable. Hotel does offer buffet breakfast, food is so so. My shower was broken. The spray was all over the place. The water pressure and temperature is good. House cleaning did a good job with stacking up 2 free water bottles a day but did not replace towels. There isn't much English channels, maybe 3/4. The hotel has a sewer smell and they try to mask it with something but the smell isn't favorable. And my main complaint was the sounding calls (12AM and 4AM) for prayer from the nearby mosque, plus music playing in the middle of night for hours. Make sure to bring ear plugs. Lastly, the metro station is about a 15 minute walk. This isn't comfortable when the humidity is high and temps are at 106 degrees F. The bell boys and security do not assist with hailing a cab, they tell you to walk to the main street. The hotel does offer free shuttle bus service upon your depart from Dubai to airport but it only runs certain times of the day.
Stayed 4 nights in May 2018