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Kingsgate Canal Hotel

3.0 star property
3-star Mediterranean hotel near Dubai Creek

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Photo gallery for Kingsgate Canal Hotel

Lobby
Point of interest
Exterior
Lobby
City view

Reviews

7.4 out of 10
Good

Popular amenities

  • Spa
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Parking available

Explore the area

Map
Building number 6, street 10, al jadaf,, street 10 6, Dubai, Dubai, 89029
  • Dubai Creek
    ‪6 min drive‬
  • Dubai World Trade Centre
    ‪8 min drive‬
  • Dubai Mall
    ‪9 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪9 min drive‬

Room options

View all photos for Executive Room (includes 25% off F&B)

Executive Room (includes 25% off F&B)

Executive Room (includes 25% off F&B)

  • 24 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (includes 25% off F&B)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Room (includes 25% off F&B)

  • 19 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room (includes 25% off F&B)

Premium bedding, pillowtop beds, minibar, in-room safe

Standard Twin Room (includes 25% off F&B)

  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room (includes 25% off F&B)

Premium bedding, pillowtop beds, minibar, in-room safe

Deluxe Room (includes 25% off F&B)

  • 22 sq m
  • Canal view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room (includes 25% off F&B)

Deluxe Twin Room (includes 25% off F&B)

Deluxe Twin Room (includes 25% off F&B)

  • 22 sq m
  • Canal view
  • Sleeps 2
  • 2 Twin Beds

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About the area

Dubai

City center stay.A stay at this Jadaf hotel places you within 3 miles (5 km) of Dubai Creek and 6 miles (10 km) of Dubai Frame. BurJuman Mall and Dubai World Trade Centre are also within 6 miles (10 km).

What's nearby

  • Dubai Festival City Mall - 4 min drive - 4.3 km
  • Dubai Creek - 6 min drive - 5.5 km
  • Dubai World Trade Centre - 8 min drive - 8.4 km
  • Dubai Mall - 9 min drive - 9.5 km
  • Burj Khalifa - 9 min drive - 9.8 km

Getting around

  • Al Jadaf Station - 11 min walk
  • Dubai Intl. Airport (DXB) - 9 min drive

Restaurants

  • ‪Mandi Man - ‬14 min walk
  • ‪Intercontinental Club Lounge - ‬4 min drive
  • ‪Mr. Toad’s Pub And Kitchen - ‬15 min walk
  • ‪كوستا كوفي - ‬15 min walk
  • ‪Tourist Hub - ‬14 min walk

About this property

Kingsgate Canal Hotel

3-star Mediterranean hotel near Dubai Creek
There's a restaurant on site, as well as a coffee shop/cafe. Public spaces have free WiFi. Kingsgate Canal Hotel offers its guests a full-service spa. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Kingsgate Canal Hotel also features coffee/tea in a common area, concierge services, and complimentary newspapers in the lobby. Free self parking is available. A complete renovation of Kingsgate Canal Hotel was completed in 2021.

Smoking is allowed in designated areas at this 3-star Dubai hotel.

  • 1 building
  • 72 guestrooms or units
  • 6 levels
  • Built in 2020
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Lockers available
  • Dining venue
Kingsgate Canal Hotel offers 72 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. 43-inch Smart televisions come with satellite channels. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Languages

Afrikaans, Arabic, English, Filipino, Hindi, Russian, Urdu

Similar properties

Reception

Kingsgate Al Jadaf by Millennium Hotels

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
3.3 out of 5, 21 reviews
Kingsgate Al Jadaf by Millennium Hotels

Property amenities

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AED 50 for adults and AED 25 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Full-service spa
  • TV in common areas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 43-inch smart TV with satellite channels

Bedroom

  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 2.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Kingsgate Canal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: AED 300 per stay
  • A tax is imposed by the city: AED 10.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 50 for adults and AED 25 for children
  • Airport shuttle fee: AED 3 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: AED 1 (roundtrip), (up to 11 years old)
  • Rollaway bed fee: AED 150.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve onsite parking. This property accepts Visa, Mastercard, American Express, debit cards, cash, mobile payments, Google Pay, Apple Pay, and Samsung Pay. This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Kingsgate Hotel Canal
Kingsgate Canal Hotel Hotel
Kingsgate Canal Hotel Dubai
Kingsgate Canal Hotel Hotel Dubai
Kingsgate Canal by Millennium Hotels

Kingsgate Canal Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 7 out of 14 reviews
Rating 8 - Good. 2 out of 14 reviews
Rating 6 - Okay. 1 out of 14 reviews
Rating 4 - Poor. 1 out of 14 reviews
Rating 2 - Terrible. 3 out of 14 reviews

8.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gretel was an absolute amazing hostess, very professional and well manner
Stayed 6 nights in Dec 2024

10/10 Excellent

Grace

Stayed 1 night in Dec 2024

8/10 Good

Firas, Dubai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was good in general with minor observations. The parking space is not enough for the guests. Although the security guard has done his best to adjust the situation. He deserve a high credit for his efforts. The receptionist in certain shifts needs to improve his customer service skills.
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful service

Awful awful service from the check in staff. The man at the desk called 'Akash' was very rude and has zero customer service skills and I don't think he knows how to smile. Additionally, the manager is also very unhelpful. There are much better hotels in Dubai, don't ruin your trip by staying here !
Stayed 1 night in Dec 2024

10/10 Excellent

Farhia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Price so high
Stayed 1 night in Nov 2024

4/10 Poor

Verified traveller

Disliked: Staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Atef

Stayed 1 night in May 2024

10/10 Excellent

Ian

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place in general
Stayed 2 nights in Jan 2024

2/10 Terrible

Nihad

Disliked: Staff & service
The receptionist night shift. He make me wait for 30 mnts for. I don't have booking. In the system. And I have booking befor. And payed already.
Stayed 1 night in Apr 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

5 star

Amazing stay definitely recommend
Stayed 3 nights in Mar 2022

8/10 Good

Mohsen

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2022

2/10 Terrible

Verified traveller

Very disappointed from Hotels.com as it is 2nd times I reach to hotel and they don't have confirmation from hotels.com and very complcated and difficult to register your complain and get your refunds
Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Arnela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024