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Shangri-La Dubai

5.0 star property
Family-friendly 5-star hotel near Dubai Mall

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Dubai

Poolside bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Property amenity
Bar (on property)
Picture-Perfect Room

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
Sheikh Zayed Road, P.o. Box 75880, Dubai, 0000
  • City Walk
    13 min walk
  • Coca-Cola Arena
    2 min drive
  • Museum of the Future
    6 min drive
  • Dubai (DXB-Dubai Intl.)
    19 min drive

Room options

View all photos for Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

Suite, 1 Bedroom - Exclusive access to the Horizon Club Lounge and breakfast

  • 83 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe Room, 1 King Bed - Exclusive access to the Horizon Club Lounge and breakfast

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon Deluxe, Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon Deluxe, Room, 2 Single Beds

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Executive Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 55 sq m
  • Partial sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

Hypo-allergenic bedding, minibar, in-room safe, desk

Horizon, Premier Room - Exclusive access to the Horizon Club Lounge and breakfast

  • 66 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

Deluxe Room, 1 King Bed, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

Deluxe Room, 1 King Bed, Burj View

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

Deluxe Room, 2 Twin Beds, Burj View

  • 45 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Picture-Perfect Room

Picture-Perfect Room

Picture-Perfect Room

  • 45 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby

Taj Dubai

Pool
Spa
Kids pool
Parking included
4.7 out of 5, Exceptional, (1000)
The price is CA $325
per night
CA $406 total
includes taxes & fees
17 Dec - 18 Dec
Taj Dubai

About the area

Dubai

City center retreat .Your stay at this Trade Center hotel places you within 3 miles (5 km) of Dubai Mall and Burj Khalifa. City Walk and Coca-Cola Arena are also within 2 miles (3 km).

What's nearby

  • Dubai Aquarium & Underwater Zoo - 4 min drive - 3.3 km
  • Dubai Mall - 5 min drive - 3.7 km
  • Dubai World Trade Centre - 5 min drive - 4.8 km
  • Burj Khalifa - 6 min drive - 3.8 km
  • Dubai Fountain - 6 min drive - 3.8 km

Getting around

  • Financial Centre Station - 8 min walk
  • Dubai Intl. Airport (DXB) - 19 min drive

Restaurants

  • ‪Al Safadi Restaurant - ‬14 min walk
  • ‪ستاربكس - ‬5 min walk
  • ‪Shawerma Alfarooj - ‬4 min walk
  • ‪Jones The Grocer - ‬16 min walk
  • ‪Zaatar W Zeit - ‬1 min walk

About this property

Shangri-La Dubai

Family-friendly 5-star hotel near Dubai Mall
Shangri-La Dubai offers its guests a full-service spa, an outdoor tennis court, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have free WiFi and wired Internet.

A business center and meeting rooms are available. An outdoor pool, a children's pool, and a health club are also featured at the luxury Shangri-La Dubai. An airport shuttle (available 24 hours) is available for a fee. Self parking and valet parking are free.

This 5-star Dubai hotel is smoke free.

  • 302 guestrooms or units
  • Meeting rooms
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Shangri-La Dubai offers 302 air-conditioned accommodations with minibars and safes. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary newspapers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

CHI, The Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Greek, Hindi, Indonesian, Italian, Portuguese, Romanian, Russian, Spanish, Turkish, Vietnamese

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: AED 150 for adults and AED 150 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Fitness classes
  • Children's pool
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Racquetball/squash
  • Sauna
  • Steam room
  • Tennis
  • Yoga classes

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Elevator door width (inches): 43
  • Magnifying mirror
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • LED TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:30 AM
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
Meals are not included in the half board rate for children ages 11 and under. Meals for children can be requested onsite for a surcharge.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Shangri-La Dubai

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 150.0 per night.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AED 150 for adults and AED 150 for children
  • Airport shuttle fee: AED 350 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: AED 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Carte Blanche, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Shangri-La Cares (Shangri-La).

The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Dubai Hotel Shangri-la
Dubai Shangri-la
Dubai Shangri-la Hotel
Hotel Dubai Shangri-la
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Shangri-la Hotel Dubai
Shangri La Hotel Dubai
Shangri La Dubai
Shangri Hotel Dubai
Shangri Dubai
Shangri-La Dubai Hotel
Shangri-La Dubai Dubai
Shangri La Hotel Dubai
Shangri-La Dubai Hotel Dubai

Shangri-La Dubai Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 948 out of 1106 reviews" "
Rating 8 - Good. 106 out of 1106 reviews" "
Rating 6 - Okay. 32 out of 1106 reviews" "
Rating 4 - Poor. 9 out of 1106 reviews" "
Rating 2 - Terrible. 11 out of 1106 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Suleman

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything about the property specifically the efficiency of the reception, house keeping the whole staff. Exquisite breakfast including dining at the Chinese restaurant and the smoking lounge area
Stayed 4 nights in Aug 2024

10/10 Excellent

philip

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

William Jr.

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay at Shangri-La! Great place, clean and friendly people
Stayed 1 night in Aug 2024

10/10 Excellent

William Jr.

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and waiters very friendly. Treated me with 5 star status! Security very much aware and noticeable. Nice room and very clean!
Stayed 1 night in Sep 2024

8/10 Good

Dean, Kelowna

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, a decent hotel and close to shopping.
Stayed 3 nights in Aug 2024

8/10 Good

Baria

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

XIAO WU, new york

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Jun 2024

10/10 Excellent

Padma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the breakfast crew. Also the door staff. Very friendly.
Stayed 3 nights in Aug 2024

10/10 Excellent

William Jr.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Aug 2024

10/10 Excellent

Miguel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel with excellent breakfast in quality and presentation
Stayed 2 nights in Aug 2024

10/10 Excellent

Jackie

Stayed 1 night in Aug 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff overall are excellent and always go above and beyond. In particular the staff in the horizon lounge are exceptional. I wish I could remember all of their names! The upgrade to the horizon lounge is very well worth it. The food and drink selection is fantastic. Nice to have an alternate area to work outside of your room. The room I stayed in was expansive. Lots of room to hang your clothes, very comfortable bed and pillows. Can’t say enough good things about this hotel. The pool is similar to a resort style with a swim up bar. The staff are very attentive providing you with wet towels to help keep you cool. The gym has a number of machines so even when it’s busy, I was able to find a free one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Gabriel, Cibolo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff’s attention to detail was spot on from when I walked in to when I walked out. The service was fantastic and zero complaints. I would definitely stay again.
Stayed 6 nights in Aug 2024

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staffs
Stayed 2 nights in Aug 2024

10/10 Excellent

abdellatif, casablanca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Sourabh

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service
Stayed 8 nights in Aug 2024

10/10 Excellent

SUKAINA

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, received a five star service.
Stayed 3 nights in Aug 2024

8/10 Good

R Burton

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Aug 2024

10/10 Excellent

Pouya

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply the best hotel
Stayed 4 nights in Aug 2024

10/10 Excellent

Shehnaz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent- highly recommended
Excellent customer service. Friendly staff.
Stayed 3 nights in Aug 2024

10/10 Excellent

Wayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, central location, good value for money. Excellent staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Ross

Stayed 1 night in Aug 2024

10/10 Excellent

Hinako

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel!
We stayed at a Picture-perfect room and it was literally picture perfect. Such a gorgeous room. I was celebrating my birthday there and they prepared two sets of chocolate cakes in the room without me requesting as such, which was really nice! The breakfast was divine as well, with diverse menus. I throughly enjoyed my stay, and will definitely be back sometime!
Stayed 1 night in Mar 2024

4/10 Poor

Mohammed

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Don’t recommend
Stayed 7 nights in Aug 2024

10/10 Excellent

Ann Pathyil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great place to stay with excellent staff.
Stayed 3 nights in Aug 2024