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The Riverside Hotel

4.0 star property
4-star beach hotel near Durban Beach

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for The Riverside Hotel

Reception hall
Poolside bar
Front of property
Standard Room
Daily buffet breakfast (ZAR 140 per person)

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
10 Kenneth Kaunda Drive, Durban North, KwaZulu-Natal, 4065
  • Umgeni River Bird Park
    17 min walk
  • Golden Mile
    3 min drive
  • Durban Beach
    3 min drive
  • Durban North (VIR-Virginia)
    5 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite

Suite

Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room

Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Room

Family Room

Family Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, Tempur-Pedic beds, in-room safe, desk

Standard Room

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property
Coastlands Umhlanga Hotel and Convention Centre
Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (314)
The price is CA $142
per night
CA $163 total
includes taxes & fees
14 Oct - 15 Oct
Coastlands Umhlanga Hotel and Convention Centre

About the area

Durban North

On river.Stay at this Durban North hotel and you'll be within half a mile (1 km) of Beachwood Mangroves Nature Reserve and 2 miles (3 km) of Windsor Park Golf Course. Umgeni River Bird Park and Japanese Gardens are also within 2 miles (3 km).

What's nearby

  • Golden Mile - 3 min drive
  • Moses Mabhida Stadium - 3 min drive
  • Durban Beach - 3 min drive
  • Suncoast Casino and Entertainment World - 5 min drive
  • uShaka Marine World - 8 min drive

Getting around

  • King Shaka Intl. Airport (DUR) - 21 min drive

Restaurants

  • ‪Jukes Pizzeria - ‬3 min drive
  • ‪Mali's Indian Restaurant - ‬2 min drive
  • ‪Chicken Licken - ‬4 min walk
  • ‪caffe ItAlia Express - ‬14 min walk
  • ‪Mojo's Riverside - ‬2 min walk

About this property

The Riverside Hotel

4-star beach hotel near Durban Beach
The Riverside Hotel offers its guests an outdoor pool and a health club. There's a restaurant on site, as well as a snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are available in public spaces for a fee.

Business amenities include a 24-hour business center and meeting rooms. A terrace, barbecue grills, and tour/ticket assistance are also featured at the family-friendly The Riverside Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available on request) and an area shuttle are available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4-star Durban North hotel.

  • 169 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Meeting rooms
  • Built in 1998
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Dining venue
The Riverside Hotel offers 169 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with satellite channels and pay movies. Accommodations at this 4-star hotel have kitchenettes with refrigerators and microwaves. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

This Durban North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Languages

English, Zulu

Property amenities

Family friendly

  • Access to nearby outdoor pool
  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (ZAR 55), Wired Internet (surcharge)

Parking and transportation

  • Free secured self parking on site
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily: ZAR 140 for adults and ZAR 100 for children
  • 1 restaurant
  • 2 bars/lounges
  • Room service available

Things to do

  • 24-hour fitness center
  • Access to nearby outdoor pool
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

Room amenities

Entertainment

  • 32-inch LED TV
  • Pay movies
  • Satellite channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding
  • Tempur-Pedic bed

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately ZAR 140 for adults and ZAR 100 for children
  • Fee for wireless internet in public areas: ZAR 55 (rates may vary)
  • Fee for wired internet in public areas: ZAR 55 (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 8:00 AM to 7:30 PM.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Three Cities Riverside
Three Cities Riverside Durban
aha Riverside Hotel Durban
Three Cities Riverside Hotel Durban
Riverside Hotel Durban
aha Riverside Hotel
aha Riverside Durban
aha Riverside
aha Riverside Durban North
The Riverside Hotel Hotel
The Riverside Hotel Durban North
The Riverside Hotel Hotel Durban North

The Riverside Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 66 out of 211 reviews" "
Rating 8 - Good. 79 out of 211 reviews" "
Rating 6 - Okay. 43 out of 211 reviews" "
Rating 4 - Poor. 15 out of 211 reviews" "
Rating 2 - Terrible. 8 out of 211 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2024

2/10 Terrible

Myles

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst
They have a rat problem and way too noisy in the evening. They rates ate the power cable that caused all the plugs to be down in the room. The hotels drinks were worse than buying a drink in the UK. Do not recommended to my worst enemy.
Stayed 1 night in Apr 2024

8/10 Good

Malcolm

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Musawenkosi Daniel

Stayed 2 nights in Feb 2024

6/10 Okay

Munyaradzi

Stayed 3 nights in Jan 2024

6/10 Okay

Fathima

Stayed 8 nights in Dec 2023

6/10 Okay

Sally

Stayed 1 night in Nov 2023

10/10 Excellent

Malcolm

Stayed 1 night in Nov 2023

6/10 Okay

Wade

Stayed 2 nights in Sep 2023

6/10 Okay

Parkash

Stayed 1 night in Jul 2023

8/10 Good

Thembekani

Stayed 3 nights in Jun 2023

6/10 Okay

Uma

Stayed 1 night in Jun 2023

8/10 Good

michael

Stayed 2 nights in Jun 2023

8/10 Good

Eric

Stayed 2 nights in May 2023

8/10 Good

Ntombifuthi

Stayed 2 nights in May 2023

10/10 Excellent

megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
All good

8/10 Good

Zarina

Travelled with family
Liked: Cleanliness, property conditions & facilities
Terrible service average hotel
I booked a suite for 2 adults and 2 children. On the app the description of the suite was that it would have a king bed and a twin bed. However, all it had was a king bed. Even after getting the manager on the line he was unable to provide a solution to the problem except to say i had to pay an extra 500 rands for an extra bed. The mistake was clearly in the hotel's description of the suite, so quite annoying that costs were passed onto me and management unable to assist.
Stayed 2 nights in Dec 2022

10/10 Excellent

Sally

Stayed 1 night in Dec 2022

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Water issues!!!
Requested room with separate room, given room with shower in bath. Water covering floor due to leaking fridge, which had a foot pad missing. Water in bathroom was luke warm when on maximum heat.
Stayed 1 night in Jul 2022

6/10 Okay

Aaliyah

Stayed 3 nights in Sep 2021

8/10 Good

Arnold

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

6/10 Okay

Ntombikayise

Stayed 1 night in Jan 2022

10/10 Excellent

Wesley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Was a good stay overall
Stayed 1 night in Jan 2022

6/10 Okay

michael

Liked: Cleanliness, staff & service
Hotel tried cancelling booking after payment.
Firstly, after making the booking and paying in full, then receiving 4 messages from the hotel either confirming my reservation, with a res.number, or thanking me for making the booking with them and that they were looking forward to me staying at the hotel. Only for them to phone me 4 hours prior to check, whilst I was travelling to Durban, to tell me that they were fully booked and my booking had been cancelled. I refused to accept the accuse and would arriving and expecting the room as agreed. I got my room. This attitude, from the hotel, either due to bad planning or wanting to make extra revenue from the room stinks. Ruined our planned day.
Stayed 1 night in Dec 2021