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Sheraton Grand Hotel & Spa, Edinburgh

5.0 star property
5-star luxury hotel near Edinburgh Gin Distillery

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Photo gallery for Sheraton Grand Hotel & Spa, Edinburgh

Premium bedding, minibar, in-room safe, blackout drapes
Meeting facility
Club Suite, 1 King Bed, Non Smoking
Indoor pool
View from property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Gym
  • Room service

Explore the area

Map
1 Festival Square, Edinburgh, Scotland, EH3 9SR
  • Princes Street
    ‪5 min walk‬
  • Edinburgh Castle
    ‪14 min walk‬
  • Royal Mile
    ‪19 min walk‬
  • Edinburgh (EDI)
    ‪23 min drive‬

Room options

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Grand Suite, 2 Bedrooms, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Grand Suite, 2 Bedrooms, Non Smoking

Grand Suite, 2 Bedrooms, Non Smoking | Living room

Grand Suite, 2 Bedrooms, Non Smoking

  • 118 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed, Non Smoking

94-cm LCD TV with premium channels, TV, pay movies

Club Suite, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, Non Smoking

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Single Beds, Non Smoking

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed

Premium bedding, minibar, in-room safe, blackout drapes

Club Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds (View)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Single Beds (View)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed (View)

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 1 King Bed (View)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Premium bedding, minibar, in-room safe, blackout drapes

Deluxe Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About the area

Edinburgh

City center stay.Within a 10-minute walk of this Tollcross hotel, you'll find Edinburgh Gin Distillery and The Meadows. Edinburgh Castle and Real Mary King's Close are also within 2 miles (3 km).

What's nearby

  • Princes Street - 5 min walk - 0.5 km
  • Grassmarket - 9 min walk - 0.8 km
  • Edinburgh Castle - 14 min walk - 1.2 km
  • National Museum of Scotland - 16 min walk - 1.4 km
  • Royal Mile - 19 min walk - 1.6 km

Getting around

  • Edinburgh Haymarket Station - 11 min walk
  • Princes Street Tram Stop - 12 min walk
  • Edinburgh Airport (EDI) - 23 min drive

Restaurants

  • ‪The Picture House - ‬2 min walk
  • ‪BrewDog Lothian Road - ‬1 min walk
  • ‪Red Squirrel - ‬3 min walk
  • ‪The Beer Kitchen - ‬2 min walk
  • ‪Caffè Nero - ‬2 min walk

About this property

Sheraton Grand Hotel & Spa, Edinburgh

5-star luxury hotel near Edinburgh Gin Distillery
Sheraton Grand Hotel & Spa, Edinburgh offers its guests a full-service spa, an indoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business center and 14 meeting rooms are available. Event space at this hotel measures 16641 square feet (1546 square meters) and includes conference space. A sauna, spa services, and a terrace are also featured at the luxury Sheraton Grand Hotel & Spa, Edinburgh. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

  • 269 guestrooms or units
  • 7 levels
  • 16641 sq ft of conference space
  • 1546 sq m of conference space
  • Built in 1985
  • Deli
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton Grand Hotel & Spa, Edinburgh offers 269 accommodations with minibars and safes. Beds feature premium bedding. 94-cm LCD televisions come with pay movies.

Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries. This Edinburgh hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa, One Spa. Services include deep-tissue massages, hot stone massages, facials, and body wraps. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Italian, Polish, Spanish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Covered self parking on site (GBP 17.50 per night)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: GBP 24 for adults and GBP 12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • Fitness classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Elevator
  • Elevator door width (inches): 39
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (inches): 39
  • Grab bar near toilet
  • Toilet grab bar height (inches): 39
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 94-cm LCD TV
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately GBP 24 for adults and GBP 12 for children
  • Covered self parking fee: GBP 17.50 per night
  • Late check-out is available for a fee (subject to availability)
  • Facilities fee: GBP 35 per person and includes use of: hot tub; spa

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash. For guests' safety, the property includes a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Children under 16 years old are allowed in the swimming pool Monday to Friday 3-4 PM and Saturday to Sunday 8:30-9:30 AM, and 3-4 PM and must be accompanied by an adult.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Edinburgh Grand Hotel
Edinburgh Grand Sheraton
Sheraton Grand Edinburgh
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Edinburgh Sheraton Spa
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Sheraton Grand Hotel & Spa, Edinburgh Edinburgh
Sheraton Grand Hotel & Spa, Edinburgh Hotel Edinburgh

Sheraton Grand Hotel & Spa, Edinburgh Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1000 reviews
Rating 8 - Good. 198 out of 1000 reviews
Rating 6 - Okay. 70 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 28 out of 1000 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Allen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Room was nice and clean.
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location
We loved our stay to see the Edinburgh Christmas market and castle of light display. The breakfast was amazing and the room was great for two friends with twin beds. The only downside was the pool and one spa being unexpectedly closed!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant stay in an incredible city with lots to do
Stayed 2 nights in Oct 2024

10/10 Excellent

Angela

Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Stayed 3 nights in Dec 2024

2/10 Terrible

Marianne

Travelled with group
Disliked: Staff & service
Expensive room for what it is ! Facilities of spa are an addition cost (uncalled for given the cost of the room £310 a night one person !) no drinks in mini bar and no bathroom mini items like ;razor/toothbrush( I had forgotten mine !) it was very average to be honest and I wouldn’t stay again (ps on arrival the member of staff at the check in desk had long greasy hair (a man ) very unbecoming to a 5 star front of house staff
Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and amenities.
Very nice as expected with a high end property. Our view was just of the hotel courtyard which is just a car/taxi drop-off. But the location with perfect with the Edinburg Castle, shopping and the Christmas Market within a 15 minute walk. If you plan on going to the castle, there is a bit of an elevation to traverse (as in fact it is a castle) so not an easy walk for some. Only issues during our stay was, a broken toilet seat which they fixed very fast and the room lighting. Most lights were controlled by a set of buttons and we could never figure out how to turn on the lighting where we wanted. Though I'm sure had we found instructions we could have set it perfectly. We had a club room which worked out well as usual. The club staff were attentive and friendly. The breakfast was typical Scottish foods, which meant the only bread choices were white or brown toast bread and potato scones. There was fresh fruit including sliced melons and pineapple every day, along with scrambled eggs, sausages (including vegan) and sliced cheese and meats, along with cereals and yogurt. I would have liked some rolls or other bread selection but that doesn't seem to be a thing in Scotland. We did not eat at the hotel restaurant as we instead tried the many restaurants nearby. We very much enjoyed our stay, and if we return to Edinburgh will definitely stay here again.
Stayed 4 nights in Dec 2024

10/10 Excellent

Adrian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean modern and staff very polite and friendly
Stayed 2 nights in Dec 2024

8/10 Good

Paul William

Staff and rooms excellent, well situated. The breakfast team seem disorganised and quite slow. We were unaware that we were able to have breakfast in the club area until the last day and were put in an overflow room and all guests in there would be forgotten. When our food and drinks eventually came staff took them to several tables before finding us. In the buffet area there were no plates or bowls and nobody to ask, such a shame. Other than that a good stay.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Craig

Stayed 2 nights in Nov 2024

10/10 Excellent

Khatija

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff and Location
I was made to feel so welcome throughout my stay by all the staff. They constantly went above and beyond and were never troubled by any request you had. I can fully recommend this hotel to anyone who is looking for a stay in Edinburgh. Thank you.
Stayed 2 nights in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were wonderful and the staff throughout the hotel were extremely friendly and efficient It was a real pleasure to stay at this hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Judy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All staff extremely well trained, courteous . Room beautifully clean and well appointed, well equipped and very comfortable. Checking out by Ryan a pleasant experience. Breakfast piping hot and delicious!
Stayed 1 night in Nov 2024

10/10 Excellent

enrica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel, pretty poor that when we arrived that were told that our room wasn’t ready, “come back in an hope, hour and a half” no apology. Meant we were struggling for time to get ready for our concert.
Stayed 1 night in Nov 2024

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Wonderful stay. All staff very friendly and helpful. Lovely room. Excellent evening meal within the hotel and a great breakfast. Can’t wait to return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Peter

Unbeatable
Excellent room and service , couldn’t, be better
Stayed 1 night in Nov 2024

8/10 Good

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good a bit expensive for one night but closest one to the Usher Hall as we had a show to go to and my wife can't walk far due to her muscular dystrophy so had to book this one although there were cheaper ones available but further away but taxi fares can be a bit expensive back and forth but as i said it was a good hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Tony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff attention and club rooms were great recommend if staying here to upgrade
Stayed 2 nights in Nov 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emjyed our stay it was easy and comfortable with good space in the rooms and the bathroom was really nice.
Stayed 1 night in Nov 2024

10/10 Excellent

Chelsie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Everything was wonderful! The staff was super friendly and helpful with our parking and luggage, the room was clean, spacious and very accommodating, and we loved the spa!
Stayed 1 night in Nov 2024

10/10 Excellent

leah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024