4/10 Poor
Hortencia
18 Feb 2025
Disliked: Staff & service
I called to see if we could check in a couple hours early and the person that answered said I called the wrong person that they only make reservations and just hung up. I would have been nice to be offered the correct number but at least dont act so bothered that I called the wrong department Then when I arrived the person at the desk didn’t want to be bothered. I’m a nice person if anyone one of them would have gave me a chance. This is my first bad review. Only because I had 2 issues. Normally I just let it go. Clearly they don’t care if the staff is rude. I’ll never go back.
Hortencia
Stayed 1 night in Feb 2025