The staff was friendly, attentive and expedient, especially the check-in; for check-out, the staff was super-accommodating to switch to a late checkout same-day, since we were running behind in our schedule.
My only issue was with the coffee bar/breakfast area, as there were zero napkins provided for the duration of our stay, even during the posted complimentary breakfast hours; there were zero lids for the coffee cups provided during the duration between check-in & check-out, and the coffee urns on our departure day were emptied by the middle of the breakfast hours and not refilled by time we were leaving, late.
I understand the staffing was minimal and figured there were likely shortages of manpower to cover a guest's anticipated needs...but napkins are pretty basic, & we used up all of our bathroom tissues in lieu of having napkins at the breakfast area.
I definitely was pleased with the location of this property, the comfort of our room, and grateful for a working fridge for our necessities in the room as well.
We look forward to staying again on our next visit to Fairmont.