My real trip purpose was religious more than Friends base, in order to celebrate the Prophet’s Birthday at Sidi Ahmed Tijani place.
In the course of my life, I stayed at hotels ranging from 2 stars to 5 stars; moreover, I studied Hospitality Management, worked in various hotels myself, and can tell what level of service I was receiving.
I found the personnel to be genuinely friendly, always ready to please, from MOHAMED to Yacine to the young lady welcoming my son and me at breakfast times, and escorting is when we leave for the Zawiya daily.
The ONLY thing I complained about, and I wanted to stress, was about the poor way of communicating with me by “Fabien”. He never was able to even address me by name during many email exchanges, failed to genuinely answer my questions about telling me what the proximity the hotel was to the Zawiya by FOOT.
It was a hurdle to get to taxis, were charged at Will, some other times we would walk too long, etc.