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Hotel Villa Maya

3.0 star property
Lakefront hotel with a full-service spa and a 24-hour fitness center

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Villa Maya

Front of property
Outdoor pool, pool umbrellas, sun loungers
Exterior
Superior (doble)
Balcony view

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • Parking included

Explore the area

Map
Laguna Petenchel, Santa Elena Petén, Flores, Peten, 1001
  • Ixpanpajul Nature Park
    9 min drive
  • San Miguel & Tayazal
    12 min drive
  • Lake Petén Itzá
    13 min drive
  • Flores (FRS-Mundo Maya Intl.)
    16 min drive

Room options

View all photos for Triple Room

Triple Room

Triple Room

  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Single Room

In-room safe, individually decorated, desk, soundproofing

Standard Single Room

  • 30 sq m
  • Lagoon view
  • Sleeps 2
  • 1 King Bed and 1 Double Bed OR 2 Double Beds

View all photos for Superior (doble)

Superior (doble)

Superior (doble)

  • 20 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 30 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds OR 1 Queen Bed

Similar properties

Exterior

Hotel Tepeu

Pool
Free WiFi
Air conditioning
Housekeeping
4.7 out of 5, Exceptional, (33)
The price is CA $137
per night
CA $167 total
includes taxes & fees
19 Jan - 20 Jan
Hotel Tepeu

About the area

Flores

On lake.Within 6 miles (10 km) of this hotel, you'll find Lake Petén Itzá and San Miguel & Tayazal. Cuevas de Ak'tun Kan is within 6 miles (10 km) and Flores Dock is within 9 miles (15 km).

What's nearby

  • San Miguel & Tayazal - 12 min drive
  • Lake Petén Itzá - 13 min drive
  • Maya Mall - 18 min drive
  • Flores Dock - 20 min drive
  • Las Guacamayas Biological Station - 20 min drive

Getting around

  • Flores (FRS-Mundo Maya Intl.) - 16 min drive

Restaurants

  • ‪Cafeteria Aeropuerto - ‬16 min drive
  • ‪Raices Bar & Grill - ‬20 min drive
  • ‪Raices Del Lago - ‬17 min drive
  • ‪Ristoranto Terrazzo - ‬20 min drive
  • ‪Pollo Campero - ‬18 min drive

About this property

Hotel Villa Maya

Family-friendly 3-star hotel near Cuevas de Ak'tun Kan
Hotel Villa Maya offers its guests a full-service spa, an outdoor pool, and a 24-hour fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, spa services, and a terrace are also featured at the family-friendly Hotel Villa Maya. A roundtrip airport shuttle and an area shuttle are available for a fee. Self parking is free.

This 3-star Flores hotel is smoke free.

  • 56 guestrooms or units
  • 2 levels
  • 20 buildings
  • Meeting rooms
  • Built in 1988
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Villa Maya offers 56 air-conditioned accommodations, which are accessible via exterior corridors and feature complimentary toiletries and ceiling fans. Rooms open to balconies. Each accommodation is individually decorated. Business-friendly amenities include desks, safes, and phones. Bathrooms include showers. Housekeeping is provided daily.
The onsite spa has couples treatment room(s). Services include massages.

Languages

English, Spanish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–9:30 AM: GTQ 60-120 for adults and GTQ 40-80 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Air conditioning
  • Ceiling fan

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

More

  • Access via exterior corridors
  • Desk
  • Individually decorated
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GTQ 150 per day.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately GTQ 60 to 120 for adults, and GTQ 40 to 80 for children
  • Rollaway bed fee: GTQ 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hotel Villa Maya
Hotel Villa Maya Santa Elena
Villa Maya Hotel
Villa Maya Santa Elena
Villa Maya Hotel Flores
Maya Hotel Flores
Hotel Villa Maya Guatemala/Santa Elena
Hotel Villa Maya Hotel
Hotel Villa Maya Flores
Hotel Villa Maya Hotel Flores

Hotel Villa Maya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 92 out of 130 reviews" "
Rating 8 - Good. 31 out of 130 reviews" "
Rating 6 - Okay. 5 out of 130 reviews" "
Rating 4 - Poor. 1 out of 130 reviews" "
Rating 2 - Terrible. 1 out of 130 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Fredy

Well recommend hotel for sure
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter, Jacksonville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful and relaxing hotel, nice pool, friendly staff, very clean large room (301). Best for those looking to unwind and rest after waking the pyramids of Tikal. Would return
Stayed 2 nights in Aug 2024

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole thing was amazing. Comfortable, welcoming, safe and private. The pool was great to have as well as the a/c in the rooms.
Stayed 3 nights in Aug 2024

8/10 Good

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort. Super friendly staff.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nadia

Stayed 2 nights in Jun 2024

10/10 Excellent

Flor

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Me encanto el lugar y el servicio excelente!
Stayed 2 nights in Jun 2024

10/10 Excellent

Ale

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El aire acondicionado no trabaja bien. Nos morimos de calor
Stayed 1 night in May 2024

10/10 Excellent

Maura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the Forrest and excellent service
Stayed 1 night in May 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Jesse

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staying here, you are literally in a Jungle. If you do not like the nature, it's noises and surprises, this resort is not for you. If you are okay with Howler Monkeys waking you up in the middle of the night, a few spiders or Geckos on your ceiling then you will be alright. This resort is absolutely gorgeous. Restaurant food was decent, smoothies were excellent. Only thing I disliked was the cost to taxi to Flores and back every time. 150 GTC each way, some taxi will try charge you 250 GTC. The resort offers a shuttle but that is 30USD for 2 people. Find a genuine driver. Don't bother with the ones at airport. Renting a car is worth it. Late checkout is 6pm ✅
Stayed 3 nights in Apr 2024

10/10 Excellent

Lindsay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place. Quiet, close to Flores. Amazing staff!! Very cute villas. Thank you
Stayed 2 nights in Mar 2024

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best experiences we ever had. Will like to repeat!
Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel
Beautiful hotel with a resort feel and especially nice for the price. Room was comfortable, grounds well kept, staff friendly, and food at the restaurant was good. They have some great places to relax with a book or watch a sunset, and this would be a good place to take a day trip to Tikal. Guests have the option of air conditioning or enjoying the open air. Overall, a great experience and I would definitely come back or try out some of the other affiliated properties.
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazingly beautiful!
Front desk was so kind and helpful. Beautiful hotel. The pool is amazing. Great hotel all around
Stayed 2 nights in Jan 2024

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Gwendolyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Restaurant is delicious and it was fun to see the monkeys, deer, and crocodiles.
Stayed 2 nights in Dec 2023

10/10 Excellent

STEFANO

Stayed 2 nights in Dec 2023

10/10 Excellent

Ariela

Stayed 1 night in Dec 2023

10/10 Excellent

Edgar, La Puente

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to rest and safe, 5 star property.
Stayed 1 night in Dec 2023

8/10 Good

Alice

Stayed 1 night in Nov 2023

10/10 Excellent

Briza

Stayed 1 night in Nov 2023

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed the scenery and location of the hotel. It was a bit isolated and about a 20 min drive from the Flores town. We did not mind at all. The location was peaceful and relaxing. The rooms are surrounded by a lake and nature. The staff was very attentive and kind. The pool was next to the lake and restaurant, where it made it easy to order. The prices for excursions might be higher at the hotel. We booked an excursion to the blue crater and found out that we paid twice as much than other people staying at other hotels near the town. Also, Room did not have a television. Other than that, the hotel is a top place to stay if Peten Guatemala. We loved our stay there!
Stayed 2 nights in Sep 2023