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Mars Garden Wood Gotemba

4.5 star property
4.5-star luxury resort near Gotemba Premium Outlets

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Photo gallery for Mars Garden Wood Gotemba

Exterior
View from property
2 Queen Beds Fuji View With Private Hot Spring
Hot springs
Garden

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • 24/7 front desk
  • Housekeeping
  • Breakfast available
  • Parking included

Explore the area

Map
1089 Higashitanaka, Gotemba, Shizuoka-ken, 412-0026
  • Gotemba Premium Outlets
    ‪3 min drive‬
  • Ōwakudani
    ‪18 min drive‬
  • Hakone Kowakien Yunessun
    ‪21 min drive‬

Room options

View all photos for Two Queen Bed Fuji View middle floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View middle floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for One floor reserved(6 next rooms), Non Smoking

One floor reserved(6 next rooms), Non Smoking

One floor reserved(6 next rooms), Non Smoking

  • Sleeps 12
  • 12 Queen Beds

View all photos for Two Queen Bed Susono View middle floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View middle floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Fuji View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Queen Beds, Fuji View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Susono View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Queen Beds, Susono View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Fuji Susono View Single Person Queen bed

Premium bedding, down comforters, memory foam beds, in-room safe

Fuji Susono View Single Person Queen bed

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Queen Bed Fuji View lower floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View lower floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Fuji View With Private Hot Spring

2 Queen Beds Fuji View With Private Hot Spring | Bathroom

2 Queen Beds Fuji View With Private Hot Spring

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View lower floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View lower floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Fuji View higher floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Fuji View higher floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Hakone View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

Premium bedding, down comforters, memory foam beds, in-room safe

Deluxe Room, 2 Queen Beds, Hakone View [22 Hours Stay] IN2PM-OUT12AM [10%OFF Souvenir Discount TKT]

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for 2 Queen Beds Fuji View With Private Outdoor Hot Spring

2 Queen Beds Fuji View With Private Outdoor Hot Spring | Bathroom

2 Queen Beds Fuji View With Private Outdoor Hot Spring

  • 58 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View higher floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View higher floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Susono View higher floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Susono View higher floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View lower floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View lower floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Queen Bed Hakone View middle floor, Non Smoking

Premium bedding, down comforters, memory foam beds, in-room safe

Two Queen Bed Hakone View middle floor, Non Smoking

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Front of property

Dormy Inn Express Gotemba Hot Springs

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.7 out of 5, Exceptional, (404)
The price is CA $147
per night
CA $161 total
includes taxes & fees
25 Mar - 26 Mar
Dormy Inn Express Gotemba Hot Springs

About the area

Gotemba

In shopping district.You'll find Gotemba Premium Outlets and Chichibunomiya Memorial Park within 2 miles (3 km) of this resort. Fuji Bussharito Heiwa Park and Lake Higashiyama are also within 2 miles (3 km).
View more Resorts in GotembaOpens in a new window

What's nearby

  • Gotemba Premium Outlets - 3 min drive - 2.6 km
  • Hakone Venetian Glass Museum - 13 min drive - 12.3 km
  • Ōwakudani - 18 min drive - 16.3 km
  • Lake Ashi - 20 min drive - 16.6 km
  • Hakone Kowakien Yunessun - 21 min drive - 18.3 km

Getting around

  • Gotemba Station - 18 min walk
  • Narita Intl. Airport (NRT) - 112 min drive

Restaurants

  • ‪マクドナルド - ‬9 min walk
  • ‪はま寿司御殿場店 - ‬10 min walk
  • ‪ビッグボーイ御殿場店 - ‬13 min walk
  • ‪御殿場パークレーンズ - ‬1 min walk
  • ‪丸源ラーメン - ‬11 min walk

About this property

Mars Garden Wood Gotemba

4.5-star luxury resort near Gotemba Premium Outlets
Mars Garden Wood Gotemba offers its guests a full-service spa, hot springs, and a sauna. There are 3 restaurants on site, along with a coffee shop/café. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Spa services, a library, and a vending machine are also featured at the luxury Mars Garden Wood Gotemba. Self parking is free.

This 4.5-star Gotemba resort is smoke free.

  • 48 guestrooms or units
  • 12 levels
  • 3 dining venues
  • Meeting rooms
  • Built in 2010
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Library
  • Garden
  • Computer for guest use
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Coffee shop
Mars Garden Wood Gotemba offers 48 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature down comforters and premium bedding. Digital television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and complimentary toiletries. In-room massages, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Spa La Foret de Beaute has 4 treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna. Children under 18 years old are not allowed in the spa without adult supervision.

Public bath/onsen services include an indoor mineral hot springs (Japanese-style onsen). This service features separate men and women areas. There are hot springs on site.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Family friendly

  • Refrigerator
  • Soundproofed rooms

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Height restrictions apply for onsite parking

Food and drink

  • Local cuisine breakfast available for a fee daily 7:00 AM–10:00 AM: JPY 4840 for adults and JPY 3630 for children
  • 3 restaurants and 1 coffee shop/cafe
  • 1 bar

Things to do

  • Full-service spa
  • Hot springs
  • Sauna

Accessibility

  • This property does not have elevators

Room amenities

Entertainment

  • 32-inch HDTV
  • Digital channels

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Down comforter
  • Heating
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Electronic bidet
  • Hair dryer
  • Shampoo
  • Shower/tub combination
  • Toilet paper
  • Towels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Children's slippers
  • Desk
  • Desk chair
  • Free local calls
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Check-out time is 11 AM for breakfast included bookings.
Breakfast is not included in the breakfast rates for children age 5 and under, and can be requested onsite for the listed child breakfast fee.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: approximately JPY 4840 for adults and JPY 3630 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in each accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour, and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.

Property is also known as

Mars Garden
Mars Garden Wood
Mars Garden Wood Gotemba
Mars Garden Wood Hotel
Mars Garden Wood Hotel Gotemba
Mars Wood
Mars Garden Wood Gotemba Resort
Mars Garden Wood Resort
Mars Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort
Mars Garden Wood Gotemba Gotemba
Mars Garden Wood Gotemba Resort Gotemba

Mars Garden Wood Gotemba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 440 out of 600 reviews
Rating 8 - Good. 134 out of 600 reviews
Rating 6 - Okay. 13 out of 600 reviews
Rating 4 - Poor. 6 out of 600 reviews
Rating 2 - Terrible. 7 out of 600 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great stay
Room is clean and big. It has 2 queen bed and is quite comfortable . There is a carpark so is fine if you want rent a car. Staff at front desk quite inflexible. We stayed there 2 nights and enjoyed the onsen very much
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel near outlet shopping !
Modern hotel, great views of Mt Fuji and minutes away from Gotemba Premium Outlets. Spacious room and bathroom
View from our room!
Hotel grounds!
Stayed 1 night in Nov 2024

10/10 Excellent

yifan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there were amazing. The room is newly renovated and super cleaned. I will recommend this hotel to everyone
Stayed 1 night in Nov 2024

10/10 Excellent

Wai Yee Joan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great teppanyaki at 鉄板焼 - 銀明翠. Breakfast is awesome. Room is clean and big. Comprehensive amenities. Will stay again if I am at gotemba. Very near to outlet.
Stayed 2 nights in Nov 2024

10/10 Excellent

Wing Kam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Viann
Clean, tidy and Good service. I am highly recommended
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here!! 2 adults and 2 kids. Rooms were very spacious and premium. We were able to see my Fiji from hotel and was in a great location for exploring Mt Fuji and Gotemba outlets.
Stayed 1 night in Oct 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful--pristine and well maintained. Spacious, comfortable rooms. Gotemba was a bit difficult to get around in--sometimes of the day there were no taxis available. Make sure to consider this when coming here.
Stayed 2 nights in Oct 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Hotel
Super hotel with views of Mount Fuji. Nice restaurants on site. A beautiful garden with fountains and light show. A bit of a walk from the station and the main town, but everything you need is on site.
Stayed 1 night in Oct 2024

8/10 Good

Christy, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities are very lovely.
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, but everything was closed
Beautifully appointed place, with large and very clean rooms, great views of Mt Fuji, and beautiful grounds. It was a bit pricey, but we were celebrating a birthday. What was a bit surprising was that all the restaurants but one were closed when we were there. Not even the cafe was open, despite the fact that it looked like they were suppose to be. A bit disappointing as this is not what we were expecting and weren’t told when checking in either. Furthermore, there are no benches to sit on and take in the beautiful grounds. Relatively, these are small issues - the service was great and the hotel itself very nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful place, the breakfast was fantastic, and everything was just perfect. I would come back again, with my parents next time
Stayed 2 nights in Aug 2024

10/10 Excellent

Sven

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The family loved the activities at the hotel. So we're always looking forward to coming home in the evening after exploring Fuji Hakone area.
Stayed 3 nights in Aug 2024

10/10 Excellent

Alba

Stayed 2 nights in Jul 2024

8/10 Good

Bowen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and room amenities are quite good, with a router in the room to ensure a stable internet connection. The service is as courteous as always. The restaurant in the hotel is priced at 10,000 yen. Unfortunately, there isn't a bar where you can have a drink. If you want to enjoy some drinks and yakitori, you need to walk about ten minutes to Gotemba Station, or you can ask the hotel front desk to call a taxi for you. There is a bus stop just five minutes away downstairs, where you can catch a long-distance bus to Tokyo, a free bus to Onsen, and various city buses. The Imperial Palace Park and the temple are not far from here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Mitsuko

Liked: Property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

WING SHUET SUE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with not many guests so we enjoyed the public hotspring like it was private most of the time. We missed the light fountain as it was raining heavily. Would recommend this to anyone planning to stay in Gotemba.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, friendly staff, unbelievable food. 5 stars all around
Stayed 1 night in Jun 2024

10/10 Excellent

Takahiro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing garden and views of Mt Fuji
Stayed 1 night in May 2024

10/10 Excellent

FENGYI

Stayed 1 night in Apr 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Dated hotel in a quiet town near Mt Fuji
Spacious room because its a real dated hotel. Check in in the evening and the staff on shift were wonderful and friendly. But checking out in the morning 2 nights later, oh the staff were not friendly at all.
Stayed 2 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Angela

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Gotemba
Terrible service from breakfast service staff with little to no English. Only one night stay, amazing room with private hot bath, but the service from staff spoiled the experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Chun Ho

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, private hot spring in room with fair price
Stayed 1 night in Mar 2024

8/10 Good

Hing Yu

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent 2 nights on the Fuji view room with private hot spring, the room is spacious for 2 even for 4, the king size beds are excellent, pillows and blanket are top class, you can see the fuji mountain lying on bed if the weather allows, but unfortunately, 1 small building has blocked some part of it (very small portion), but u can go to the top floor shared area to take pictures with better angle ~ The private hot spring is nice with view of fuji mountain, but it takes time to accumulate hot water, its refreshing ~ the only compliant is that if you are not taking a taxi to the hotel, you will need to spend sometime finding the road or the entrance of the hotel ~ you may find convienient store around and a bus stop nearby which u can take free bus to outlet or a ride to other major area ~ 9/10 recommended ~
Stayed 2 nights in Jan 2024

10/10 Excellent

WENWEI

Stayed 1 night in Jan 2024