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Nana Princess Suites, Villas & Spa

5.0 star property
5-star beachfront hotel near Stalis Beach

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Photo gallery for Nana Princess Suites, Villas & Spa

View from property
Honeymoon Suite with Private Pool Soul Sauna and Gym
Honeymoon Suite with Private Pool Soul Sauna and Gym
Premium bedding, minibar, in-room safe, desk
Private beach, beach cabanas, sun loungers, beach umbrellas

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • All-inclusive

Explore the area

Map
Hersonisos, Hersonissos, Crete, 70014
  • Star Beach Water Park
    ‪13 min walk‬
  • Port of Hersonissos
    ‪5 min drive‬
  • Stalis Beach
    ‪5 min drive‬
  • Heraklion (HER-Nikos Kazantzakis)
    ‪19 min drive‬

Room options

View all photos for Deluxe Junior Suite Pool Front with Sea View and Private Pool

Deluxe Junior Suite Pool Front with Sea View and Private Pool

Deluxe Junior Suite Pool Front with Sea View and Private Pool

  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Aura Wellness Suite

Aura Wellness Suite

Aura Wellness Suite

  • Sea view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Dream Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool, Soul Sauna (2 floors)

Dream Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool, Soul Sauna (2 floors)

Dream Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool, Soul Sauna (2 floors)

  • Sea view
  • 175 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Aegean Princess Villa

Aegean Princess Villa

Aegean Princess Villa

  • 90 sq m
  • Sleeps 8
  • 3 King Beds and 1 Twin Sofa Bed

View all photos for Princess Luxury 2 Bedroom Villa Sea View with Private Pool

Princess Luxury 2 Bedroom Villa Sea View with Private Pool | Living area

Princess Luxury 2 Bedroom Villa Sea View with Private Pool

  • Sea view
  • 105 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Deluxe Junior Suite Sea View with Private Pool

Premium bedding, minibar, in-room safe, desk

Deluxe Junior Suite Sea View with Private Pool

  • Sea view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Signature Princess Villa

Signature Princess Villa

Signature Princess Villa

  • Sea view
  • 80 sq m
  • Sleeps 8
  • 3 King Beds and 1 Twin Sofa Bed

View all photos for Executive Fitness Suite Sea View with Private Pool and Gym

Premium bedding, minibar, in-room safe, desk

Executive Fitness Suite Sea View with Private Pool and Gym

  • Sea view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Blue Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool (two floors)

Blue Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool (two floors)

Blue Princess Villa 2 bedrooms, Sea View, Private pool, Outdoor whirlpool (two floors)

  • Sea view
  • 175 sq m
  • Sleeps 6
  • 2 King Beds and 2 Twin Sofa Beds

View all photos for Infinity Wellness Sea Front Villa

Infinity Wellness Sea Front Villa

Infinity Wellness Sea Front Villa

  • Sea view
  • 360 sq m
  • Sleeps 8
  • 3 King Beds and 1 Twin Sofa Bed

View all photos for Premium Energy Suite Sea View with Private Pool and SoulSauna

Premium Energy Suite Sea View with Private Pool and SoulSauna

Premium Energy Suite Sea View with Private Pool and SoulSauna

  • Sea view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Supreme Suite Sea View with Private Pool (two floors)

Supreme Suite Sea View with Private Pool (two floors)

Supreme Suite Sea View with Private Pool (two floors)

  • Sea view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Sofa Beds

View all photos for Aqua Marine Suite Waterfront with Outdoor Whirlpool and Gym

Aqua Marine Suite Waterfront with Outdoor Whirlpool and Gym

Aqua Marine Suite Waterfront with Outdoor Whirlpool and Gym

  • Sea view
  • 82 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Presidential Villa 3 Bedrooms on Two Floors Sea View with Private Pool SweetSauna and Gym

Presidential Villa 3 Bedrooms on Two Floors Sea View with Private Pool SweetSauna and Gym

Presidential Villa 3 Bedrooms on Two Floors Sea View with Private Pool SweetSauna and Gym

  • 250 sq m
  • Sleeps 6
  • 4 King Beds

View all photos for Grand Royal Villa 3 Bedrooms on Three Floors Sea View with Private Pool SweetSpa and Gym

Grand Royal Villa 3 Bedrooms on Three Floors Sea View with Private Pool SweetSpa and Gym

Grand Royal Villa 3 Bedrooms on Three Floors Sea View with Private Pool SweetSpa and Gym

  • 380 sq m
  • Sleeps 6
  • 4 King Beds and 1 Twin Sofa Bed

View all photos for Ambassador Wellbeing Suite Sea View with Private Pool

Ambassador Wellbeing Suite Sea View with Private Pool | Exterior

Ambassador Wellbeing Suite Sea View with Private Pool

  • Sea view
  • 88 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Honeymoon Suite with Private Pool Soul Sauna and Gym

Honeymoon Suite with Private Pool Soul Sauna and Gym

Honeymoon Suite with Private Pool Soul Sauna and Gym

  • Sea view
  • 78 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Prestige Suite

Prestige Suite

Prestige Suite

  • 75 sq m
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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Ad
Private beach, sun loungers, beach umbrellas, beach towels

Phāea Cretan Malia, a Member of Design Hotels

Hersonissos
  • On private beach
  • Pool
  • Breakfast included
  • Spa
4.6 out of 5, Wonderful, 318 reviews
The price is CA $254
CA $312 total
includes taxes & fees
Apr 15 - Apr 16
Phāea Cretan Malia, a Member of Design Hotels

About the area

Hersonissos

Beachfront retreat .You'll find Star Beach Water Park and Stalis Beach within 2 miles (3 km) of this Hersonissos hotel. Lychnostatis and Sarakino are also within 3 miles (5 km).

What's nearby

  • Star Beach Water Park - 13 min walk - 1.2 km
  • Port of Hersonissos - 5 min drive - 4.2 km
  • Stalis Beach - 5 min drive - 2.5 km
  • Convention Centre Creta Maris - 7 min drive - 5.4 km
  • Malia Beach - 10 min drive - 5.4 km

Getting around

  • Nikos Kazantzakis Airport (HER) - 19 min drive

Restaurants

  • ‪Meat In - ‬4 min walk
  • ‪Thalassa Restaurant - ‬7 min walk
  • ‪Artemis Restaurant Nana Beach - ‬5 min walk
  • ‪Τσουρλησ - ‬19 min walk
  • ‪Maria ´s Golden Beach - ‬18 min walk

About this property

Nana Princess Suites, Villas & Spa

5-star beachfront hotel near Stalis Beach
Some rates at Nana Princess Suites, Villas & Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Step outside to unwind on the sand beach. Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Nana Princess Suites, Villas & Spa you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 3 restaurants on site, along with a snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar, and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury hotel also offers an attached winery, a water park (surcharge), and a complimentary children's club. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Hersonissos hotel.

  • 102 guestrooms or units
  • 3 levels
  • 2 buildings
  • 3 dining venues
  • 3 bars or lounges
  • Meeting rooms
  • Built in 2018
  • Buffet breakfast (free)
  • Winery on site
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Childcare (surcharge)
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference center
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Game room or arcade
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers for purchase
  • ATM
  • Onsite shopping
  • Bellhop
  • Elevator
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Swim-up bar
Nana Princess Suites, Villas & Spa offers 102 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 49-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Royal Wellness Club has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Greek, Russian

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  • Spa
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Property amenities

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • 3 bars/lounges
  • 3 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Art gallery
  • Basketball
  • Beach volleyball
  • Beach yoga
  • Bicycle rentals
  • Children's pool
  • Designer stores
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Golf driving range
  • Health club
  • Helicopter/airplane tours
  • Horseback riding/rentals
  • Indoor pool
  • Library
  • Motor boating
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Pilates classes
  • Playground
  • Racquetball/squash
  • Rowing/canoeing
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Steam room
  • Tennis lessons
  • Water park
  • Water skiing
  • Water sports equipment
  • Waterslide
  • Winery

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Entertainment

  • 49-inch LCD TV with premium satellite channels
  • Pay movies

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Heated pool maintenance fee: EUR 150 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve access to the heated pool
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve access to the heated pool. This property accepts Visa, Mastercard, American Express, Diners Club, and cash.
    For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting in each accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Onsite cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Nana Princess Suites Villas Hotel Hersonissos
Nana Princess Suites Villas Hersonissos
Nana Princess Suites Villas
Nana Princess Suites Hersonis
Nana Princess Suites, & Spa
Nana Princess Suites Villas Spa
Nana Princess Suites, Villas & Spa Hotel
Nana Princess Suites, Villas & Spa Hersonissos
Nana Princess Suites, Villas & Spa Hotel Hersonissos

Nana Princess Suites, Villas & Spa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 133 out of 142 reviews
Rating 8 - Good. 7 out of 142 reviews
Rating 6 - Okay. 0 out of 142 reviews
Rating 4 - Poor. 0 out of 142 reviews
Rating 2 - Terrible. 2 out of 142 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Danielle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at Nana Princess Suites. We stayed in a private pool room with an ocean view. We had a wonderful experience from check-in to check-out. This hotel provides the highest level of attention to detail and service. One of our favorite stops in Greece. We stayed in the bed and breakfast special, and paid for our dinners which were reasonably priced. We enjoyed the private pool, ocean view, and room service options (try the American breakfast special!). An overall great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ayako

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Nana Princess. The staff and general service levels were outstanding and felt very personal. The hotel and resort is relatively new so everything was modern and of a high standard. With thanks particularly to Chrysa, Alla and Sofia who made our stay a highly memorable one. We look forward to returning.
Stayed 3 nights in Oct 2024

10/10 Excellent

Helen Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was beautiful and worth everyone if it’s 5 stars but the staff really make the difference (and if I could give them 6 stars I would). Attentive, always happy and chatting with an approach that felt genuine and not because they were told to. One if the best hotels we’ve ever stayed in. The food was excellent both breakfast and the restaurants, plenty of options for sunbathing either with your own private pool, 3 other pools or free cabanas on the beach. Absolutely awesome
Stayed 10 nights in Oct 2024

10/10 Excellent

Kamil Khawaja

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 4 nights in Oct 2024

10/10 Excellent

Nicholas, Danville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The management and staff were amazing. They bend over backwards to make sure we had a wonderful time. They made every effort to make sure we got everything we needed without hesitation. The property was impeccable and the staff as well. We can’t wait to return to the Nana Princess Suites with our family! Thank you for the fabulous experience!!
Stayed 5 nights in Sep 2024

10/10 Excellent

Daniel Andrew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, fantastic facilities, and the staff couldn't do enough. A real gem on the Crete coast line.
Stayed 7 nights in Sep 2024

10/10 Excellent

Welile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort I've ever stayed in honestly. The staff was so amazing, i met Sophia on my first day and she made sure to check in on me and made sure all my needs were fulfilled. The amenities were too notch, the room was sooo beautiful i can't even describe how perfect everything was. I felt at home and i felt safe and comfortable. It was both relaxing and fun, i wish i stayed longer to be honest. I can't even put into words what a great experience i had!! I will definitely be back!!!! Loved every minute of my stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very beautiful and the staff is very friendly and welcoming
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If you get the opportunity, go!
This hotel is outstanding, the location, the room but more importantly the staff absolute 5* plus service!!
Stayed 7 nights in Sep 2024

10/10 Excellent

Mylene, Hasbrouck Heights

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I we really enjoyed our stay. Special thanks to Sophia and all the stuff. Excellent place to stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Suzette, Rancho Santa Fe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jul 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've just returned from 5 wonderful days at this stunning hotel. It has amazing staff, great food (the breakfast buffet with al la carte options is one of the best we've had, and we had our favourite evening meal at Eternal Blue ), a well-equipped gym with matrix equipment, and super clean facilities throughout the hotel. The beach and pool areas are typically quiet and nicely spaced out, as guests tend to use the private pools provided in most rooms.
Stayed 5 nights in Jul 2024

10/10 Excellent

Ankur

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 8 nights in Jul 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment I arrived at Nana Princess I knew it was going to be a special holiday. A glass of champagne, a pen with my name on it to complete forms and a tour of the resort all with minimal fuss. The rooms are a technology delight, the private pool, the main pool, the pool bar, the staff, breakfast, restaurants, all simply perfect. The spa is definitely worthy of an experience too. I went to the Nana Princess solo, and throughout was made to feel very welcome - it was fine to be on your own. I can't wait to return and experience this spot of paradise in Crete again!
Stayed 7 nights in Jun 2024

10/10 Excellent

benjamin

Stayed 3 nights in Jul 2024

10/10 Excellent

Jordan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Yuriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale modern property with excellent and attentive staff
Stayed 6 nights in Jul 2024

10/10 Excellent

Philip

Stayed 9 nights in Jul 2024

10/10 Excellent

Andrew David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent throughout!
Stayed 4 nights in Jul 2024

10/10 Excellent

Nader

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amaziny stay
Stayed 2 nights in Jun 2024

10/10 Excellent

Yulia, Egg Harbor Twp

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Nisha, Hillsborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nana princess is a true above five star experience. The grounds are immaculate, and the rooms are huge and well appointed. We had a two story suite with a private pool. Really well appointed amenities, bathrooms are high tech and showers light up and mirrors have lcd screens built in. The hotel is quiet luxury; and next door you can use the facilities like water park at Nana Golden. The private beach at Nana Princess is also clear and pristine, cabanas and amazing service; the nana golden beach was not as nice. Truly enjoyed our stay as we like quieter resorts that don't feel crowded. What stands out is the service. Every single person at Nana Princess goes above and beyond to make you feel welcome like family. Sofia at guest relations was truly the best! She is so kind helpful and caring. She gave us many amazing dining recs though out our stay and arranged our taxis and everything. The staff is really exceptional and stellar here. The food at meat in point was delicious as well, kids loved it so much we ate lunch there 5 days in a row, and the service standard at bfast lunch and everywhere is all platinum level. Will definitely be back.
Stayed 5 nights in Jun 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wow..visit you will not regret it!
Just a phenominal hotel, we had an awesome room but I think it would have been amazing in any room. The service is just fantastic..nothing is too much for any of the staff and they are so warm and helpful. The beach is beautfiul and ina bay so amazing for swimming. The hotel was full but it felt so quiet and peacful. The neighbouring sister resorts offer watersports which is also great. Twice a day housekeeping..the spa..the pools..just all created an atmosphere of total bliss..the staff are the highlight!
Stayed 4 nights in Jun 2024

10/10 Excellent

Marcos, The Woodlands

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most Customer centric and attention to every single detail to make you feel special. Also, the quality of the food in the restaurants was superb. This is a TOP luxury resort.
Stayed 4 nights in Jun 2024