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Parkhotel Hitzacker

Spa hotel near Old Customs House

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Photo gallery for Parkhotel Hitzacker

Sauna, steam room, hot stone massages, body scrubs, facials
Fireplace
Standard Double Room, 1 Double Bed
Exterior
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Room service
  • Pool
  • Laundry
  • Breakfast included

Explore the area

Map
Am Kurpark 3, Hitzacker, NI, 29456
  • Hitzacker Castle
    ‪10 min walk‬
  • Old Customs House
    ‪18 min walk‬
  • Hitzacker Archaeological Centre
    ‪19 min walk‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Bathroom sink

Standard Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

About the area

Hitzacker

In Hitzacker .Within 2 miles (3 km) of this Hitzacker hotel, you'll find Old Customs House and Hitzacker Archaeological Centre.

What's nearby

  • Hitzacker Castle - 10 min walk - 0.9 km
  • Elbhöhen-Wendland Nature Park - 11 min walk - 0.9 km
  • Old Customs House - 18 min walk - 1.6 km
  • Hitzacker Archaeological Centre - 19 min walk - 1.7 km
  • Elbstrand - 16 min drive - 13.4 km

Getting around

  • Hitzacker Station - 5 min drive
  • Hamburg Airport (HAM) - 114 min drive

Restaurants

  • ‪McDonald's - ‬12 min drive
  • ‪Eiscafe Venezia - ‬17 min walk
  • ‪Eiscafe del Pizzo - ‬12 min drive
  • ‪Fritz - ‬13 min drive
  • ‪Café am Michaelshof - ‬11 min drive

About this property

Parkhotel Hitzacker

Spa hotel near Old Customs House
Parkhotel Hitzacker offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

Event space at this hotel measures 460 square feet (43 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at the business-friendly Parkhotel Hitzacker. Self parking is free.

This Hitzacker hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 2 levels
  • 460 sq ft of conference space
  • 43 sq m of conference space
  • Built in 1974
  • Full breakfast (free)
  • Conference space
  • Self-service laundry
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Parkhotel Hitzacker offers 90 accommodations with safes and complimentary newspapers. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided on request.

Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and manicures and pedicures. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including Ayurvedic. The spa is open daily.

Languages

English, German

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Property amenities

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

Room amenities

Entertainment

  • TV

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 9 PM

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 12 per pet, per day
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30.00.
  • Cribs (infant beds) are available for EUR 30.0 per night.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts debit cards and cash
Cashless transactions are available
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts debit cards and cash. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Parkhotel Hitzacker
Parkhotel Hotel Hitzacker
Parkhotel Hitzacker Hotel
Parkhotel Hitzacker Hotel
Parkhotel Hitzacker Hitzacker
Parkhotel Hitzacker Hotel Hitzacker

Parkhotel Hitzacker Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 16 out of 46 reviews
Rating 8 - Good. 24 out of 46 reviews
Rating 6 - Okay. 3 out of 46 reviews
Rating 4 - Poor. 3 out of 46 reviews
Rating 2 - Terrible. 0 out of 46 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Grant, Oregon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel

Just passing through, nice comfortably and friendly staff
Stayed 1 night in May 2018

10/10 Excellent

Bernadette, Clitheroe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

our stay in Hitzacker

The hotel was lovely. Friendly staff who spoke English. The restaurant was very good and a great choice for breakfast. Catered for my gluten free needs. A little out of town but that was not a problem to us. Well worth a visit.

4/10 Poor

Berit, Sweden

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Grotty old hotel with nice restaurant & location

Hotel with a nice restaurant, but apart from that this was a dump. The bed in our room was in fact a sofa bed, probably from the seventies, worn like a hammock and uncomfortable. The whole hotel is in severe need of some TLC. Most of it does not seem to have been maintained much for decades. Spa was a grotty couple of pools and a sauna (that was Clean and ok).

8/10 Good

Ursula

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

8/10 Good

Anja

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Das Gesamtpaket überzeugt. Der Wellnessbereich ist schön mit Pool, Whirlpool, Solarium, Sauna, Tauchbecken und Dampfbad. Es gibt zwei Ladesäulen für E-Kfz., einen Abstellraum für Fahrräder und auch sonst ist vieles zu Fuß zu erreichen. Das Zimmer war in Ordnung - in die Ecken und unter das Bett darf man nicht schauen, funktioniert aber alles. Das Essen und der gute Service und die niedlichen Zwerge haben uns schon zum 2. Mal hergelockt. War ein schönes Wochenende zu zweit.
Stayed 2 nights in Jun 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

8/10 Good

Bo

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Horst

Liked: Cleanliness, staff & service, property conditions & facilities

Gern wieder

Sehr schöne, ruhige Lage oberhalb des Ortes. Schöner "grüner" Spazierweg durch den Kurgarten in den wunderhübschen Ort. Hotel äußerlich ein Zweckbau. Zimmer und Bad renoviert, gemütlich, angemessene Größe. Etwas harte Matratzen. Speiseräume sehr groß, zwar unterteilt, aber nicht anheimelnd. Empfehlenswert die Außenterrasse. Speisen ok. Beim Frühstück könnte schneller nachgelegt werden. Hallenbad und Sauna sind schon etwas älter, aber schön groß zum Schwimmen. Der Garten ist etwas verwildert, (gefällt uns sehr so) mit einigen Liegen, ruhig. Besonders erwähnenswert die Höflichkeit und Hilfsbereitschaft des gesamten Teams, man/frau fühlt sich umsorgt.
Stayed 4 nights in Sep 2023

8/10 Good

Stefan

Stayed 1 night in Nov 2022

8/10 Good

Karsten

Liked: Cleanliness, staff & service, amenities
Etwas in „die Jahre“ gekommenes Hotel, was sich an der Einrichtung und teilweise „bunten“ Zusammenstellung der Gestaltung ablesen lässt. Aber freundliches und aufmerksames Personal und sehr sauber! Sehr, sehr ruhige Lage, zu Fuß in die historische Altstadt ca. 10 Minuten.
Stayed 1 night in Sep 2022

10/10 Excellent

Juergen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zwischenstopp in Hitzacker

Schönes ruhiges Hotel an der Elbe mit super freundlichem Personal. Essen im Hotel war auch sehr gut.
Stayed 1 night in Jun 2022

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2022

4/10 Poor

Jan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Die Einrichtung ist von einer unmodernen, lieblosen Zimmerausstattung geprägt. Die Zimmer wirken insgesamt kalt. Im Zimmer war - auch zur verabredeten Check-In-Zeit - noch ein starker Chlorgeruch wahrzunehmen. Offenkundig werden zudem die Schönheitsreparaturen (Streichen der Geländer etc) unterlassen. "Einzigartig" ist zudem die Auswahl der Bilder in den Fluren. Über Geschmack lässt sich aber nicht streiten... Das Personal war hingegen sehr freundlich, unkompliziert und verständnisvoll.
Stayed 1 night in Apr 2022

10/10 Excellent

Erik

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2021

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles soweit gut. Allerdings sollte die Fernbedienung (Fernseher) gereinigt und desinfiziert sein
Stayed 1 night in Jul 2020

8/10 Good

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

...komme gerne wieder...

... Jetzt schon das 2x da gewesen, Essen und Bad wie immer top.... Wellness auch sehr sehr angenehm dort.... Hoffentlich ist Corona bald vorbei und man kann das leckere Frühstück s Buffet genießen.... Frühstück so aber auch sehr gut und lecker kein Wunsch bleibt offen...
Stayed 3 nights in Jun 2020

8/10 Good

Rita

Travelled with group
Liked: Cleanliness, staff & service, room comfort

Waren sehr zufrieden

Stayed 3 nights in Jun 2020

10/10 Excellent

Heide

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Auf uns hat das SEHR freundliche Personal einen hervorragenden Eindruck hinterlassen. Trotz der Widrigkeiten der sog. Corona- Zeit sind alle ausgesprochen zuvorkommend bedient worden.Wir werden dieses Hotel ganz bestimmt wieder aufsuchen.
Stayed 3 nights in Jun 2020

10/10 Excellent

Folker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Julia, Niedersachsen

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Insgesamt hatten wir ein sehr schönes, entspanntes und erholsames Wochenende im Parkhotel Hitzacker. Zwar ein bißchen in die Jahre gekommen, aber sauber. Auch das Schwimmbad und die Sauna genossen wir. Der einzige Grund warum wir u.U. nicht wieder kommen würden, waren die Betten. Sehr weich und seeehr durch gelegen. Nach der zweiten Nacht darin hatte ich große Rückenschmerzen und konnte kurz nach Sonnenaufgang nicht mehr schlafen, da Liegen darin nicht mehr möglich war. Schade! Auch der hohe Einstieg in die Duschkabine ist für ältere Menschen und solche die sich nicht mehr so gut bewegen können, ohne Hilfe nicht zu bewältigen. Positiv hervorzuheben ist jedoch die Auswahl am Frühstücksbuffett und das aufmerksame Personal.
Stayed 2 nights in Sep 2019

8/10 Good

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Positiv: ruhige Lage, gutes Frühstück, freundliches Personal Negativ: Zimmer war sehr stickig, warm (Fenster offensichtlich nicht geöffnet); Handtücher recht "dünne Lappen".
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
die BETTEN sind nicht zu empfehlen sind total durchgelegen hatte nach der Nacht die nicht erholsam war Rücken SCHMERZEN:Schade.sonst alles ok
Stayed 1 night in Mar 2019

8/10 Good

Petra, Hamburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr freundliches Personal und viel Platz im Restaurant mit guter Küche. Leider sind schon auf der Internetseite und im Hotel Informationen mangelhaft.
Stayed 1 night in Dec 2018

8/10 Good

Karsten

Liked: Cleanliness, staff & service

Slidt men charmerende

Charmerende sted. Dog mest ældre gæster. Men dejlig område til gåture osv. Supervenligt personale. Er lidt slidt, men har charme.
Stayed 1 night in Aug 2018