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Sheraton Princess Kaiulani

4.0 star property
4-star hotel near International Market Place

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Photo gallery for Sheraton Princess Kaiulani

Beach/ocean view
Premium bedding, down comforters, in-room safe, desk
Rooftop terrace
Beach/ocean view
Premium bedding, down comforters, in-room safe, desk

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Gym

Explore the area

Map
120 Kaiulani Ave, Honolulu, HI, 96815
  • International Market Place
    ‪3 min walk‬
  • Waikiki Beach
    ‪3 min walk‬
  • Kuhio Beach Park
    ‪6 min walk‬
  • Honolulu, HI (HNL-Daniel K. Inouye Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View, Tower (Renovated)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 1 King Bed, City View, Tower (Renovated)

  • 21 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Princess Wing)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing)

Room, 1 King Bed (Kaiulani Wing)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View, Tower (Renovated)

Premium bedding, down comforters, in-room safe, desk

Standard Room, 2 Double Beds, City View, Tower (Renovated)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Pool View (Princess Wing)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

Room, 2 Double Beds, Partial Ocean View, Tower (Renovated)

  • 26 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

Beach/ocean view

Premier Room, 2 Double Beds, Ocean View, Tower (Renovated)

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

Beach/ocean view

Premier Room, 1 King Bed, Ocean View, Tower (Renovated)

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Ocean View (Princess Wing)

  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View (Princess Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Ocean View (Princess Wing)

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View, Tower (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, City View, Tower (Renovated)

  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Partial Ocean View, Tower (Renovated)

  • 26 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, City View, Tower (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, City View, Tower (Renovated)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Pool View, Poolside (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Pool View, Poolside (Renovated)

  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View, Tower (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Ocean View, Tower (Renovated)

  • 26 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Pool View, Poolside (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Pool View, Poolside (Renovated)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Renovated)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Ocean View (Renovated)

  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, down comforters, in-room safe, desk

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Kaiulani Wing)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds (Kaiulani Wing)

  • 21 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

Premium bedding, down comforters, in-room safe, desk

Room, 2 Double Beds, Ocean View (Mobility/Hearing Access, Transf Shwr)

  • 26 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About the area

Honolulu

Oceanside stay.A stay at this Waikiki hotel places you steps from International Market Place and a 5-minute walk from Waikiki Beach. Royal Hawaiian Center and Waikiki Beach Walk are also within half a mile (1 km).

What's nearby

  • International Market Place - 3 min walk
  • Waikiki Beach - 3 min walk
  • Royal Hawaiian Center - 8 min walk
  • Waikiki Beach Walk - 9 min walk
  • Honolulu Zoo - 12 min walk

Getting around

  • Hālaulani / Leeward Community College Station - 24 min drive
  • Daniel K. Inouye Intl. Airport (HNL) - 29 min drive

Restaurants

  • ‪Skybox Taphouse - ‬5 min walk
  • ‪Shorefyre International Marketplace - ‬4 min walk
  • ‪Honolulu Coffee - ‬1 min walk
  • ‪Musubi Cafe IYASUME - ‬3 min walk
  • ‪Eating House 1849 - ‬5 min walk

About this property

Sheraton Princess Kaiulani

4-star hotel near International Market Place
Sheraton Princess Kaiulani offers its guests an outdoor pool and a 24-hour fitness center. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge.

A 24-hour business center, 5 meeting rooms, and limo/town car service are available. Event space at this hotel measures 14451 square feet (1343 square meters) and includes conference space. A library, a terrace, and multilingual staff are also featured at Sheraton Princess Kaiulani. Parking is available for a fee.

This 4-star Honolulu hotel is smoke free.

  • 1000 guestrooms or units
  • 29 levels
  • 3 buildings
  • 14451 sq ft of conference space
  • 1343 sq m of conference space
  • Built in 1955
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business center (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Sheraton Princess Kaiulani offers 1000 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Beds feature down comforters and premium bedding. Televisions come with premium cable channels and pay movies.

Bathrooms include shower/tub combinations with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, hypo-allergenic bedding, and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

Chinese (Mandarin), English, Italian, Japanese, Korean

Property amenities

Family friendly

  • Laundry facilities
  • Microwave (on request)
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Internet

  • Available in all rooms: internet access (surcharge)

Parking and transportation

  • Secured covered self parking on site (USD 45 per day)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily 6:30 AM–10:30 AM: USD 6-36 per person
  • 1 restaurant
  • 1 poolside bar and 1 bar

Things to do

  • 24-hour fitness center
  • Outdoor pool

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Entertainment

  • 32-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/tub combination
  • Towels

Food and drink

  • Coffee/tea maker
  • Microwave (on request)
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 80.0 per night.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 38.92 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness/yoga classes
  • Internet access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 36 per person
  • Covered self parking fee: USD 45 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • In-room microwave fee: USD 10 per day
  • Rollaway bed fee: USD 80.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - W54801500-01
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and a deadbolt lock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The tax ID number is W54801500-01. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector and a deadbolt lock in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Pool access available from 8:00 AM to 7:00 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Kaiulani Sheraton
Princess Kaiulani Sheraton
Princess Sheraton
Princess Sheraton Kaiulani
Sheraton Kaiulani Princess
Sheraton Princess
Sheraton Princess Kaiulani
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Hotel Honolulu
Princess Kaiulani Hotel
Sheraton Honolulu
Sheraton Hotel Princess Kaiulani
Sheraton Princess Kaiulani Hawaii/Honolulu
Sheraton Princess Kaiulani Hotel
Sheraton Princess Kaiulani Honolulu
Sheraton Princess Kaiulani Hotel Honolulu

Sheraton Princess Kaiulani Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 717 out of 1374 reviews
Rating 8 - Good. 399 out of 1374 reviews
Rating 6 - Okay. 160 out of 1374 reviews
Rating 4 - Poor. 59 out of 1374 reviews
Rating 2 - Terrible. 39 out of 1374 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Saso

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, highly recommended. Stayed here 3 times already. Only thing I’d suggest is a fan in the bathrooms and a light on the balcony, other than that Sheraton Princess Kaiulani is a fabulous hotel.
Stayed 8 nights in Nov 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Hai

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the beach and shopping mall.
Stayed 4 nights in Nov 2024

10/10 Excellent

Eduardo Selva Bueno,, West Hollywood

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Provided easy access to all your needs.
Stayed 4 nights in Oct 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Very very good
Stayed 5 nights in Nov 2024

10/10 Excellent

rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
It was a great atmosphere
Stayed 1 night in Nov 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

christan, Livermore

Liked: Cleanliness
Stayed 3 nights in Oct 2024

8/10 Good

Tammy, Smithers

Travelled with group
Liked: Cleanliness, staff & service, amenities
This has always been my favorite hotel in Waikiki. As a smaller hotel, the staff is friendly and provide excellent service, best location and overall wonderful experience. However, at check in, we were told that we were able to charge meals to the room as well as their other Marriott locations. We were then informed that we would receive a $ 50/day credit for a total of $ 200/stay. I questioned them several times about this and they reinsured me it was correct. However, at check-out, the $ 200 credit was not applied. Then the manager came out and told us that we didn't qualify and the staff member made a mistake. Unfortunately it was a let down after a great trip.
Stayed 4 nights in Nov 2024

6/10 Okay

MARY K, Aliso Viejo

Travelled with family and small children
Liked: Cleanliness, staff & service
Sheraton is an older resort which is in the process of modernizing. It is conveniently located next to restaurants, the beach, and shopping. It was a 5 minute walk to Target, the International Market Place, the beach, Mitsuwa, Ross, Macys and more! There was a hidden charge that was not included in the original package purchased - resort fee ($32/day) and parking ($45/day). We thought we had a good package deal but after we checked out after five nights it was an additional $400. The resort fee included things we didn’t use such as classes, mifi, GoPro, etc. later we noticed they had bikes for hotel guests but not sure if that’s included in resort fee. Overall we really liked the location but not the extra fees.
Stayed 5 nights in Nov 2024

6/10 Okay

MARY K, Aliso Viejo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service
Centrally located with lots of conveniences. Literally a 5 min walk to beach, shopping, and restaurants. We are next to an International Market, Target, Ross, and Mitsuwa. Sheraton Princess is older but they are in process of modernizing. There are hidden charges - daily resort fees ($32) and daily parking fees ($45). We stayed for 5 nights and were charged an additional $400 that was not included in our original package purchased. We had a microwave and they gave us two water bottles. We didn’t use anything in our resort fee offered which was mifi, a GoPro, classes, and others. We later saw bikes for hotel guests but not sure if that’s included.

6/10 Okay

Hector Frias

Liked: Staff & service
The rooms are aged. Small restroom. Mattress old - back pain do to the mattress
Stayed 6 nights in Nov 2024

10/10 Excellent

Lavinia

Liked: Cleanliness, staff & service, room comfort
The "PK" is our favorite hotel in Honolulu!
10 days at the PK (locals appreviate) was just right! We enjoyed breakfast daily (extra), being close to the ocean, across the street, shopping on both sides of Kalakaua! The only issue we had that the PK really needs to clear up asap is the elevators! They are old and it shows! We're going back in March 2025, hopefully, they will be working in pristine condition by then.
Stayed 7 nights in Nov 2024

6/10 Okay

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
.
Stayed 12 nights in Nov 2024

8/10 Good

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to the beach
Stayed 4 nights in Nov 2024

8/10 Good

Charmain, Richmond

Travelled with partner
Liked: Staff & service
I like the location of this hotel - right across from the beach. It has all the basics and the food is good. Try the avocado toast for breakfast, or the half papaya with acai and granola. Both are delicious. It’s an easy walk to good restaurants, sunsets on the beach, shopping, and live entertainment.
Stayed 8 nights in Nov 2024

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

8/10 Good

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The new tower rooms upper floors facing west are bombarded with loud boom box noise very late into the night. The traffic noise from Kalakaua Avenue below is very manageable the boom boom box noise is likely to keep most people awake and it was still going strong at 12:30 - 1 AM in the morning. I don't understand why the City and County of Honolulu allow this level of noise pollution this late at night.
Stayed 2 nights in Nov 2024

10/10 Excellent

???

Liked: Property conditions & facilities
Customer service counter for Japanese is a great idea and helpful but very unfortunately the lady at the counter during my stay was very rude and not knowing any customer service mind set. Because of her attitude I immediately lost interest for information i was looking for…. I did not get her name but she looked like she was in her 50’s or 60’s. I would never want to see her again…
Stayed 6 nights in Nov 2024

6/10 Okay

Frank, Clifton

Disliked: Amenities
Expensive. The room rate differed every night. They also have a resort daily fee of $40. I would probably not stay there again unless I got a great rate and no resort fee. It is located in a good area of Waikiki. It’s a few blocks to get to the beach. Rooms are very small. Staff is very nice. They have live music. Usually just one guy singing. Very good.
Stayed 8 nights in Oct 2024

10/10 Excellent

Marinela, Abbotsford

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and always with a smile
Stayed 4 nights in Nov 2024

10/10 Excellent

Wolfgang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Yuri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Nov 2024