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Red Roof Inn Houston - Willowbrook

2.0 star property
Hotel near Willowbrook Mall in Houston

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Red Roof Inn Houston - Willowbrook

Exterior
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Superior Room, 1 King Bed (Smoke Free) | View from room
Lobby
Free toiletries, hair dryer, towels

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
19319 Tomball Parkway, Houston, TX, 77070
  • St. Luke's Hospital At The Vintage
    3 min drive
  • Houston Methodist Willowbrook Hospital
    3 min drive
  • HP Campus
    3 min drive
  • Houston, TX (IAH-George Bush Intercontinental)
    21 min drive

Room options

View all photos for Superior Room, 1 King Bed (Smoke Free)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Superior Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible (Smoke Free)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed, Accessible (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Kitchenette)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room, 2 Queen Beds, Accessible (Smoke Free, Kitchenette)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Smoke Free)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room, 1 King Bed (Smoke Free)

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free, Kitchenette)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room, 2 Queen Beds (Smoke Free, Kitchenette)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Smoke Free)

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Deluxe Room, 2 Queen Beds (Smoke Free)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Comfort Suites Houston NW - Vintage Park

Pool
Breakfast included
Parking included
Free WiFi
4.0 out of 5, Very good, (671)
The price is CA $67
per night
CA $79 total
includes taxes & fees
12 Dec - 13 Dec
Comfort Suites Houston NW - Vintage Park

About the area

Houston

In Houston .Within 2 miles (3 km) of this Houston hotel, you'll find HP Campus and Houston Methodist Willowbrook Hospital. 100 Acre Wood Preserve and St. Luke's Hospital At The Vintage are also within 2 miles (3 km).

What's nearby

  • Houston Methodist Willowbrook Hospital - 3 min drive - 3.5 km
  • Willowbrook Mall - 3 min drive - 3.3 km
  • HP Campus - 3 min drive - 4.0 km
  • Vintage Park - 4 min drive - 3.4 km
  • Sam Houston Race Park - 7 min drive - 7.5 km

Getting around

  • George Bush Intercontinental Airport (IAH) - 21 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Starbucks - ‬8 min walk
  • ‪Sonic Drive-In - ‬8 min walk
  • ‪P.F. Chang's China Bistro - ‬3 min drive
  • ‪Perry's Steakhouse & Grille - ‬3 min drive

About this property

Red Roof Inn Houston - Willowbrook

Hotel near Willowbrook Mall in Houston
Red Roof Inn Houston - Willowbrook offers its guests a vending machine and coffee/tea in a common area. Public spaces have free WiFi. Free self parking is available.

This Houston hotel is smoke free.

  • 116 guestrooms or units
  • Built in 1988
  • Coffee in lobby
  • Front desk (24 hours)
  • No smoking on site
Red Roof Inn Houston - Willowbrook offers 116 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Languages

English

Property amenities

Family friendly

  • Free cribs/infant beds
  • Microwave
  • Refrigerator

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea in common area(s)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 15 per pet, per night (maximum USD 105 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 80 lbs per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 17 children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, and cash.

Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

  • Up to 17 children stay free in the same room as the parent or guardian when using exisiting bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

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Red Roof Inn Houston - Willowbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 371 out of 564 reviews" "
Rating 8 - Good. 96 out of 564 reviews" "
Rating 6 - Okay. 36 out of 564 reviews" "
Rating 4 - Poor. 12 out of 564 reviews" "
Rating 2 - Terrible. 49 out of 564 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Dwayne

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good service!
Stayed 1 night in Aug 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice spot
Stayed 1 night in Aug 2024

6/10 Okay

Gaurav

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

QUYNH

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Jul 2024

6/10 Okay

Shawn

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The place is clean and seems to be well kept. We had to check in late as we got a flat tire on the highway and had to change it while traveling. We got in at 3am and the front desk treated us terrible for being late even after we call and let them know then wanted to charge me after I already paid on hotels.com. The physical place is good but staff needs work!
Stayed 1 night in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Christina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Awesome motel, Fast, friendly check-in, Brightly lit and secure parking, Very clean rooms, comfortable bed.
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable
Clean and comfortable. Staff was kind. Coffee wasn’t great but I will admit I a coffee snob.
Stayed 1 night in Aug 2024

10/10 Excellent

Sierra

Stayed 1 night in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, room comfort
Roaches
It was a very nice room. Very nice view of parking lot. My room was on lower level. I stayed 7 days. The only problem was it had roaches. And those bugs that roll-up into little black balls. And there was a large gap under door and down the side of door. It needed door strips and guards to prevent bugs from crawling neath doors.
Stayed 3 nights in Jul 2024

10/10 Excellent

THOMAS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Ian

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Brodrich

Stayed 1 night in Jul 2024

10/10 Excellent

Ashlie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hotel
Stayed 1 night in Jul 2024

6/10 Okay

Ann Marie

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Joshua

Stayed 1 night in Jul 2024

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great in and around the property. The only thing i did not enjoy was climbing stairs. I use a cane/walker and it was very difficult. Other than that it was a great stay
Stayed 1 night in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Robert

Travelled with family
Disliked: Amenities, property conditions & facilities
They canceled my reservation and I still have not been returned the money. The man at the front desk was extremely rude. I wasn’t even allowed to wait to see if they would have a room available. While I was in there another guy was in there saying that they kept changing his rate and charging extra for the extra person in his room.
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Customer Service Ever Experienced!
The front desk person that night was absolutely horrible and extremely disrespectful to me and the rep at hotel.com When I called to confirm the reservation the front desk person whose name is Mike kept picking up the phone and hanging up in my face. When he finally said hello I asked him why he was hanging up and he said because I kept calling bothering him and would not stop calling. Then he told me to stop calling bothering him because he was trying to get his computer back up. He told the Hotel.Com rep the same thing. He ought to be fired and never allow to work at a hotel front desk again. Who does that?
Stayed 1 night in Jul 2024

2/10 Terrible

Kai

Stayed 1 night in Jul 2024

2/10 Terrible

YUJIN

Stayed 1 night in Jul 2024

2/10 Terrible

Marissa

Travelled with family
The man at the counter was HORRIBLE!! Very very rude and heartless. SAVE YOUR TIME AND MONEY! Very sketchy too. We did not feel a bit safe.
Stayed 1 night in Jul 2024