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Mercure Hotel Potsdam City

4.0 star property
4-star hotel near Museum Barberini

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Mercure Hotel Potsdam City

Exterior
City view
Meeting facility
Front of property - evening/night
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Pet-friendly
    Pet-friendly

Explore the area

Map
Lange Brucke, Potsdam, BB, 14467
  • Potsdam Harbour
    2 min walk
  • Museum Barberini
    3 min walk
  • Potsdam Christmas Market
    12 min walk
  • Berlin (BER-Brandenburg)
    41 min drive

Room options

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

Superior Room, 1 Double Bed

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed (private bathroom with shower and tub)

Junior Suite, 1 Double Bed (private bathroom with shower and tub)

Junior Suite, 1 Double Bed (private bathroom with shower and tub)

  • 34 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 Double Bed

  • 16 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Multiple Beds

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior
Dorint Sanssouci Berlin/Potsdam
Pool
Spa
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1001)
The price is CA $170
per night
CA $191 total
includes taxes & fees
12 Oct - 13 Oct
Dorint Sanssouci Berlin/Potsdam

About the area

Potsdam

Innenstadt stay.With a stay at this Innenstadt hotel, you'll be within half a mile (1 km) of Museum Barberini and 2 miles (3 km) of Potsdam's Brandenburg Gate. Sanssouci Park and Sanssouci Palace are also within 2 miles (3 km).

What's nearby

  • Museum Barberini - 3 min walk
  • Potsdam's Brandenburg Gate - 16 min walk
  • Sanssouci Park - 20 min walk
  • Sanssouci Palace - 4 min drive
  • Babelsberg Film Park - 7 min drive

Getting around

  • Central Station/H.-Mann-Allee Tram Stop - 7 min walk
  • Potsdam Central Station - 8 min walk
  • Berlin (BER-Brandenburg) - 41 min drive

Restaurants

  • ‪Divan Döner - ‬8 min walk
  • ‪Globus Grillbar - ‬6 min walk
  • ‪ALEX Potsdam - ‬8 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪Miss Green Bean - ‬11 min walk

About this property

Mercure Hotel Potsdam City

4-star hotel near Museum Barberini
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Mercure Hotel Potsdam City. For a fee, parking is available.

This 4-star Potsdam hotel is smoke free.

  • 1 building
  • 210 guestrooms or units
  • 17 levels
  • Meeting rooms
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Computer for guest use
  • Newspapers for purchase
  • Television in lobby
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Hotel Potsdam City offers 210 accommodations with safes and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries.

This Potsdam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Languages

English, German, Turkish

Property amenities

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee daily: EUR 24 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Bicycle rentals
  • Bike parking
  • Bike storage

Accessibility

  • Elevator

Room amenities

Entertainment

  • Flat-screen TV
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 5.35 percent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 24 per person
  • Self parking fee: EUR 20 per day (in/out privileges)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard, and cash. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel Potsdam City
Mercure Potsdam City
Accor Hotel Potsdam City
Mercure Potsdam
Mercure Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel
Mercure Hotel Potsdam City Potsdam
Mercure Hotel Potsdam City Hotel Potsdam

Mercure Hotel Potsdam City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 135 out of 439 reviews" "
Rating 8 - Good. 210 out of 439 reviews" "
Rating 6 - Okay. 65 out of 439 reviews" "
Rating 4 - Poor. 22 out of 439 reviews" "
Rating 2 - Terrible. 7 out of 439 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff very nice and clean.
Stayed 3 nights in May 2024

8/10 Good

Sue Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel was clean and staff were friendly. However, I couldn't get a hot drink at night after the restaurant had closed.
Stayed 10 nights in Jun 2023

8/10 Good

BETTINA

Stayed 4 nights in Jun 2023

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The front desk people were extremely nice and helpful. Room was comfortable and clean. Restaurant and breakfast staff were sometimes a bit grumpy. Bar and restaurant not open Sunday or Monday evenings which is a shame. Snacks and drinks are available from the front desk. Room service would have been nicer.
Stayed 1 night in Mar 2023

10/10 Excellent

Ingo

Stayed 3 nights in Mar 2023

4/10 Poor

Minkang

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 4 nights in Oct 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean Hotel. Good service. Close to everything.
Stayed 9 nights in Aug 2022

10/10 Excellent

fida

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's locations is perfect,close to all kind of transportation,nice staff and good service... *the room didnt have a fridge
Stayed 13 nights in Jul 2022

6/10 Okay

Ronen

Stayed 1 night in Jul 2022

8/10 Good

christopher, lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Aug 2021

4/10 Poor

Norman

Disliked: Staff & service
Poor Customer Service
We stayed two nights and throughout our stay the stopper in our sink malfunctioned. We reported it on three occasions but it was not fixed. We were offered a change of room but this was not satisfactory as the first option was suggested after midnight on the first night and we were already for bed and the second offer was made the following afternoon as we were leaving the hotel to attend a weeding. On the morning we checked out our toilet would not flush. While the food at breakfast was fine there is an issue with the layout of the serving station. There is only one station where all the food is laid out. So at busy times you can expect 30/40 people in a line. There are no trays so you are expected to carry whatever you want by hand. As all the food is laid out in this fashion you must move along the line even if you only want something e.g. fruit which is at the end of the serving station. If you forget something or wish an extra portion of something you must get back in line as it next to impossible to cut in. Also there is only one coffee station which again causes unnecessary queues.
Stayed 2 nights in Aug 2021

4/10 Poor

Pawel

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

8/10 Good

Bernardino

Liked: Cleanliness, staff & service
Was okay
Was okay. Staff very helpful and friendly. Room was clean although no double bed for me and my partner 2 single beds. Not so comfortable. Also weird bathroom with no door on it. Room was quite small. No tea / coffee maker in room either. But we brought own kettle. Dont understand why hotels dont have this especially at this price. Other wise was ok. Location is fine around 10 mins walk from main station. 5 mins on tram to old centre.As said staff friendly and helpful. Wifi as good.. 7 out of 10 for me.
Stayed 5 nights in Jan 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice business hotel, not a lot of charm that a boutique hotel would have.
Stayed 2 nights in Dec 2019

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. Bathroom was a little strange since there was no door. But fine when by myself.
Stayed 2 nights in Nov 2019

6/10 Okay

Ahmed

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Hotel services and room facilities.
My stay at the Mercure Potsdam wan not that confortable. Room services stopped at night. No enough room to hang clothes since no cupboard is available.
Stayed 7 nights in Oct 2019

8/10 Good

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location
Right opposite train station so great location
Stayed 1 night in Sep 2019

8/10 Good

Nadarajen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable 5 night stay
Stayed 5 nights. Staff members are very attentive and helpful. Buffet breakfast was delightful, with a wide choice of options. The building towers above the rest of the surrounding area, so the view is very nice. Conveniently close to the train station and public transport.
Stayed 5 nights in Aug 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended
Did the job, nice and clean
Stayed 2 nights in Aug 2019

10/10 Excellent

Declan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay in a great location.
Stayed 2 nights in Jul 2019

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2019

4/10 Poor

Verified traveller

Stayed 2 nights in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

6/10 Okay

Erricos C., Burtonsville, MD

Liked: Cleanliness
Too lively for my taste
I have stayed at this hotel several times over the years and this was a rather surprising experience. When I tried to pay for dinner at their restaurant (where I had eaten many times before!) by charging my room, I was denied because they told me that I should have a card given to me at check-in, which would show that I had my CC on file with them. I had already my CC on file, but I never got this card. Next day when I checked with the reception, they told me that everything was fine and I do not need this magic card to charge to my room...? The room was very noisy too, several of the neighbors were noisy and the windows are not keeping the street noise out, so I was working all afternoon to the tunes of a merry-go-round that was ~100 m away. The only reason I stay at this hotel is the location, proximity to my meeting venue, but in a future trip I will request a room not facing the main road. With some luck, the merry-go-round will not be there again either.
Stayed 3 nights in Apr 2019