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AC Hotel by Marriott Innsbruck

4.0 star property
Family-friendly ski hotel with spa

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for AC Hotel by Marriott Innsbruck

Exterior
Lounge
Reception
View from room
Suite, 1 Bedroom, Mountain View | View from room

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Parking available
  • Bar
    Bar
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Spa
    Spa

Explore the area

Map
Salurner Strasse 15, Innsbruck, Tirol, 6020
  • Maria Theresa Street
    1 min walk
  • Casino Innsbruck
    2 min walk
  • Landeskrankenhaus - University Clinics Innsbruck
    10 min walk
  • Innsbruck (INN-Kranebitten)
    11 min drive

Room options

View all photos for Suite, 1 Bedroom, Mountain View

Suite, 1 Bedroom, Mountain View | Living area

Suite, 1 Bedroom, Mountain View

  • 53 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

ADLERS Hotel

Spa
Pet-friendly
Free WiFi
Restaurant
4.5 out of 5, Wonderful, (1008)
The price is CA $349
per night
CA $390 total
includes taxes & fees
8 Dec - 9 Dec
ADLERS Hotel

About the area

Innsbruck

Near the slopes.With a stay at this Wilten hotel, you'll be steps from Casino Innsbruck and Triumphal Arch. Maria Theresa Street and Kaufhaus Tyrol are also within half a mile (1 km).

What's nearby

  • Maria Theresa Street - 1 min walk - 0.2 km
  • Landeskrankenhaus - University Clinics Innsbruck - 10 min walk - 0.8 km
  • Innsbruck Old Town Christmas Market - 10 min walk - 0.9 km
  • Golden Roof - 10 min walk - 0.9 km
  • Bergisel Ski Jump - 4 min drive - 2.7 km

Getting around

  • Innsbruck Central Station - 5 min walk
  • Innsbruck Technik Tram Stop - 16 min drive
  • Kranebitten Airport (INN) - 11 min drive

Restaurants

  • ‪Breakfast Club - ‬3 min walk
  • ‪Wettercafe - ‬2 min walk
  • ‪Kater Noster Cafe & Bar - ‬2 min walk
  • ‪Pizzeria Crocodiles - ‬3 min walk
  • ‪Cube 8 - ‬3 min walk

About this property

AC Hotel by Marriott Innsbruck

Family-friendly ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a 24-hour fitness center and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar or try your luck at the onsite casino.

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee.

This Mediterranean Innsbruck hotel is smoke free.

  • 187 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Casino
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott Innsbruck offers 187 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Spanish, Turkish

Property amenities

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (EUR 3.00 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 22.00 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking
  • Free ski shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: EUR 19 for adults and EUR 9.50 for children
  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV
  • Premium channels
  • Satellite channels

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Fee for in-room wireless internet: EUR 3.00 per day (rates may vary)
  • Self parking fee: EUR 22.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Innsbruck
AC Hotel Marriott Innsbruck
Innsbruck Hilton
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hilton Innsbruck Hotel
AC Marriott Innsbruck
Ac By Marriott Innsbruck
AC Hotel by Marriott Innsbruck Hotel
AC Hotel by Marriott Innsbruck Innsbruck
AC Hotel by Marriott Innsbruck Hotel Innsbruck

AC Hotel by Marriott Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 662 out of 1001 reviews" "
Rating 8 - Good. 282 out of 1001 reviews" "
Rating 6 - Okay. 40 out of 1001 reviews" "
Rating 4 - Poor. 4 out of 1001 reviews" "
Rating 2 - Terrible. 13 out of 1001 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Fang jun, Scarborough

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great location for visiting Innsbruck, very close to both train terminal and the attractions. The room I stayed with a fantastic mountain view. A pleasant experience.
Stayed 1 night in Jul 2024

10/10 Excellent

JUAN CARLOS

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Gil, Bazra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gustavo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good
Stayed 2 nights in Aug 2024

10/10 Excellent

Shant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

2/10 Terrible

Heidy, Frederick

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Heidy, Frederick

Travelled with family and small children
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Horrible cleaning service, every day towels were taken, but not replaced and when we asked for extra we were given the ones you placed on the floor. For breakfast I was publicly embarrassed when they asked why we had 4 people having breakfast if the room just came with breakfast for 2, I told them I was going to pay for the extras, that I didn't have a problem with that, but the worst part is that, I was not told in a lower voice or in private. Also, we requested to extend our stay and it was a mess, totally disorganized, when I asked for my room key, I found out I had no room, and all my luggage was left in the room per their request. I have never had such a bad experience with a Marriott until now. Hopefully my stay at the Marriott in Italy won't be like this one.
Stayed 3 nights in Aug 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
This property has a perfect location for exploring the old town of Innsbruck. The views from the rooms are outstanding. Informative and helpful front desk staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Raphi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel
Beautiful hotel in an excellent location. Close to the train station and the centre of Innsbruck. The room is big enough with everything you need! Comfortable beds, AC, lovely big bathroom. We had breakfast one morning but it is quite expensive given the food choices. Overall would recommend this hotel!
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Innsbruck vacation
Excellent hotel! Large room. Great location. Awesome breakfast. Customer service was also above and beyond. Highly recommend!
Stayed 4 nights in Jul 2024

10/10 Excellent

thomas, blue bell

Stayed 3 nights in Jul 2024

10/10 Excellent

CAWAS

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in a good location. Very good breakfast buffet and the staff overall were very helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

Eric, Basalt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to almost everything
Stayed 2 nights in Jul 2024

10/10 Excellent

Yupiter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

christine

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The shower is hazardous. There is half a glass as a shield, the tub is too high, and the floors are slippery even with a towel placed on the floor. Not an idea “standard” shower for any guest.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Beautiful hotel with very friendly and helpful staff. Very convenient to walk to Old Town and see the sites.
Stayed 2 nights in Jul 2024

10/10 Excellent

David, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Very well positioned with regard to train and city centre.
Stayed 2 nights in Jul 2024

10/10 Excellent

Srinivas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jul 2024

8/10 Good

Kevin, Woodstock G

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good. Coffee provided in the room was excellent. Shower gel and conditioner in the room were empty after the first day, but not a huge issue since we were only staying 2 days.
Stayed 2 nights in Jul 2024

10/10 Excellent

Prabhat, Dubai

Stayed 2 nights in Jul 2024

10/10 Excellent

romain

Stayed 1 night in Jul 2024

10/10 Excellent

Ellen, Winter Garden

Liked: Cleanliness, amenities, property conditions & facilities
Service great
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel. Central,very clean and great service.
Lovely, clean hotel and just a few minutes walk from the train station. The reception staff are all friendly and professional. We had an issue with the sink, in our bathroom, but it was fixed very quickly. We were travelling as a family of three but our room only had two of everything (towels; glasses; etc) so we had to ask for more of those. I think that seems to be the standard set up, in hotels, these days. I think if a family of three or four have booked in, the set up of the room should reflect the number of people staying. As mentioned though, this was quickly rectified at this hotel. If you are thinking of staying Innsbruck, this hotel is great. It’s close to some great restaurants and the main street. Getting around on the buses and trams are also easy and close by.
Stayed 2 nights in Jul 2024

10/10 Excellent

Clark

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly and helpful staff
Stayed 1 night in Jun 2024