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AC Hotel by Marriott Innsbruck

4.0 star property
Family-friendly ski hotel with spa

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Photo gallery for AC Hotel by Marriott Innsbruck

Exterior
Reception
Suite, 1 Bedroom, Non Smoking, Mountain View | View from room
View from room
Lounge

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • Parking available
  • 24/7 front desk

Explore the area

Map
Salurner Strasse 15, Innsbruck, Tirol, 6020
  • Innsbruck Old Town Christmas Market
    ‪10 min walk‬
  • Golden Roof
    ‪10 min walk‬
  • Hofburg
    ‪11 min walk‬
  • Innsbruck (INN-Kranebitten)
    ‪11 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Non Smoking, Mountain View

Suite, 1 Bedroom, Non Smoking, Mountain View | Living area

Suite, 1 Bedroom, Non Smoking, Mountain View

  • Mountain view
  • 53 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Double Beds, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Mountain View

Hypo-allergenic bedding, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Mountain View

  • Mountain view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

About the area

Innsbruck

Near the slopes.With a stay at this Wilten hotel, you'll be steps from Casino Innsbruck and Triumphal Arch. Maria Theresa Street and Kaufhaus Tyrol are also within half a mile (1 km).

What's nearby

  • Maria Theresa Street - 1 min walk - 0.2 km
  • Innsbruck Old Town Christmas Market - 10 min walk - 0.9 km
  • Golden Roof - 10 min walk - 0.9 km
  • Imperial Palace - 11 min walk - 0.9 km
  • Bergisel Ski Jump - 4 min drive - 2.7 km

Getting around

  • Innsbruck Central Station - 5 min walk
  • Innsbruck Technik Tram Stop - 16 min drive
  • Kranebitten Airport (INN) - 11 min drive

Restaurants

  • ‪Breakfast Club - ‬3 min walk
  • ‪Wettercafe - ‬2 min walk
  • ‪Kater Noster Cafe & Bar - ‬2 min walk
  • ‪Pizzeria Crocodiles - ‬3 min walk
  • ‪Cube 8 - ‬3 min walk

About this property

AC Hotel by Marriott Innsbruck

Family-friendly ski hotel with spa
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the other amenities, including a 24-hour fitness center and a sauna. For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. When the sun goes down, sip après-ski drinks in the hotel's bar or try your luck at the onsite casino.

There's a restaurant on site, as well as a snack bar/deli. A computer station is on site and WiFi is free in public spaces. Parking is available for a fee.

This Mediterranean Innsbruck hotel is smoke free.

  • 187 guestrooms or units
  • 14 levels
  • Meeting rooms
  • Casino
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
AC Hotel by Marriott Innsbruck offers 187 accommodations with laptop-compatible safes and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathtubs or showers, bathrobes, designer toiletries, and complimentary toiletries.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Languages

English, French, German, Italian, Spanish, Turkish

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Property amenities

Family friendly

  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Internet

  • Available in all rooms: WiFi (EUR 3 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free ski shuttle
  • Self parking on site (EUR 22 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 19 for adults and EUR 9.50 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • 84 slot machines
  • Casino (1,076 square feet of space)
  • Full-service spa
  • Gaming table
  • Library
  • Sauna
  • Ski storage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Entertainment

  • 37-inch flat-screen TV with premium satellite channels

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per stay
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 19 for adults and EUR 9.50 for children
  • Fee for in-room wireless internet: EUR 3.00 per day (rates may vary)
  • Self parking fee: EUR 22.00 per day (in/out privileges)
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Eurocard, debit cards, and cash. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hilton Hotel Innsbruck
AC Hotel Marriott Innsbruck
Innsbruck Hilton
Hilton Innsbruck Hotel Innsbruck
Hilton International Innsbruck
Innsbruck Hilton International
Hilton Innsbruck Hotel
AC Marriott Innsbruck
Ac By Marriott Innsbruck
AC Hotel by Marriott Innsbruck Hotel
AC Hotel by Marriott Innsbruck Innsbruck
AC Hotel by Marriott Innsbruck Hotel Innsbruck

AC Hotel by Marriott Innsbruck Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 670 out of 1002 reviews
Rating 8 - Good. 271 out of 1002 reviews
Rating 6 - Okay. 40 out of 1002 reviews
Rating 4 - Poor. 7 out of 1002 reviews
Rating 2 - Terrible. 14 out of 1002 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great!
Stayed 3 nights in Dec 2024

10/10 Excellent

Adam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel right in the heart of Innsbruck! Just a 5min walk from the central train station and all the shopping you can handle. The Christmas market is also just a few minute walk as well as the Colorful Houses. The staff are all amazing and very helpful. There is a full bar and the brother/sister bartending team are super friendly. There is an observation deck on the top floor giving you Benavides of the city and mountains. Great photo opportunity!
Stayed 2 nights in Nov 2024

10/10 Excellent

santiago

Stayed 1 night in Jan 2025

8/10 Good

robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Taylor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
/
Stayed 1 night in Jan 2025

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking is under the hotel and adjacent casino. It could be easier to find. After we parked the signs were confusing and pointed at a door that did not open from the garage (later it was similarly awkward using that same door from in the hotel). We took the elevator out and went into the hotel from outside. Reception was friendly and easy in English. The room was the standard Marriott level. We went to a greek restaurant nearby for dinner that was good called AKROPOLIS. Breakfast buffet was good but they close it so abruptly it was awkward. If you arrive early it's not a problem, we arrived 10 mins before the end so it was ok but when the buffet time expired all the waiters took it away in the blink of an eye. Would be better if they did that maybe 10 mins after the published close time. They even turn off the coffee/espresso machine. I accidentally booked 1 of 2 nights on Expedia and realized immediately. Unsure if the glitch was me or the site. I messaged the property via Expedia and never received a response so we booked the next night in Salzburg which was probably better anyways.
Stayed 1 night in Dec 2024

8/10 Good

Louis

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Orival B

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would go back
Stayed 1 night in Dec 2024

10/10 Excellent

Julius

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay close to town centre. Great breakfast
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitriy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean. Friendly. Good location.
Stayed 1 night in Dec 2024

8/10 Good

Elisabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked and paid for a room for three guests, so I would have expected towels, coffee cups etc to be provided for three. The service at breakfast was particularly friendly
Stayed 2 nights in Dec 2024

4/10 Poor

Haneta

Disliked: Staff & service, amenities, property conditions & facilities
Booked and paid in advance for king bed room only to be given twin beds. The hotel said I was fully booked. I paid in advance months before. Shouldn’t keep the room in the system if fully booked. Breakfast poor service. Very slow to top up the food tray that was finished. Overpriced for the service and quality of the service.
Stayed 2 nights in Dec 2024

10/10 Excellent

Shihhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything. Friend staffs and clean room.
Stayed 4 nights in Dec 2024

8/10 Good

lucienne, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellence and helpful. Breakfast very good
Stayed 1 night in Dec 2024

10/10 Excellent

Garreth

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good all round
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephenie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celebrated our honeymoon at Innsbruck and the team from AC Hotel went above and beyond to make our stay a lovely one. Appreciate that they automatically upgraded us to a better room at the top level with amazing view. The room was clean, spacious. The staff were friendly and warm. Location is great too, and a short walk away from the main Christmas markets. Wouldn’t hesitate to make a reservation at AC Hotel again during our next trip back to Innsbruck.
Stayed 3 nights in Dec 2024

10/10 Excellent

Cristina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Spot In Innsbruck!
Fantastic stay! Great location!! Close to the old town and the train station! Easy bus to and from the airport! The staff was so friendly and very helpful! We got upgraded which was so sweet! The hotel is CLEAN. They are used to English speakers from the cruise ships and go out of their way to help guests navigate the city! Beds were comfortable, room was clean and big! We would absolutely stay here again!
Stayed 1 night in Dec 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and tried to be helpful, especially Deniz. We were misled however, when inquiring about tobogganing in the area - ended up going to Stubai glacier (1 hr 15 min each way) only to find out there was no tobogganing there. Room was spacious, beds were comfortable. Coffee machine in the room was good, with coffee pods were replaced every day. However, mini fridge wasn't cold enough to keep milk and cream pods provided were tiny and insufficient. Location is really good, 5 min walk to train station, 10 min walk to the centre.
Stayed 3 nights in Dec 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful and friendly. The place was upscale and very inviting.
Stayed 2 nights in Nov 2024

10/10 Excellent

Neil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the hotel.
Great hotel in a good location. Excellent breakfasts.
Stayed 2 nights in Nov 2024

10/10 Excellent

Caterina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with a well equipped gym
Stayed 3 nights in Oct 2024

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

sue

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent accommodation
It was one of best place I have stayed. close from the main central station, but quiet and good neighbourhood, easy walk to the old town.
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024