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Mercure Inverness Hotel

4.0 star property
4-star hotel near Inverness Castle

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Photo gallery for Mercure Inverness Hotel

Exterior
Exterior
Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
City view from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Pet-friendly

Explore the area

Map
Church Street, Inverness, Scotland, IV1 1DX
  • Victorian Market
    ‪2 min walk‬
  • Inverness Visit Scotland Information Centre
    ‪2 min walk‬
  • Inverness Museum and Art Gallery
    ‪2 min walk‬
  • Inverness (INV)
    ‪18 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

Double Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed | Bathroom

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

Classic Double Room, 1 Double Bed

  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Double Room, 1 Double Bed, View

Privilege, Double Room, 1 Double Bed

Privilege, Double Room, 1 Double Bed, View

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 21.0 sq m
  • Sleeps 2
  • 2 Twin Beds

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About the area

Inverness

Inverness City Centre stay.With a stay at this Inverness City Centre hotel, you'll be steps from Victorian Market and Inverness Museum and Art Gallery. Inverness Visit Scotland Information Centre and Eastgate Shopping Centre are also within half a mile (1 km).

What's nearby

  • Victorian Market - 2 min walk
  • Inverness Museum and Art Gallery - 2 min walk
  • Inverness Castle - 7 min walk
  • Inverness Cathedral - 8 min walk
  • Eden Court Theatre - 10 min walk

Getting around

  • Inverness Station - 6 min walk
  • Inverness (INV) - 18 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪Xoko - ‬2 min walk
  • ‪Johnny Foxes - ‬2 min walk
  • ‪Scotch & Rye - ‬2 min walk
  • ‪Hootananny - ‬1 min walk

About this property

Mercure Inverness Hotel

4-star hotel near Inverness Castle
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Mercure Inverness Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services. Parking is available for a fee.

This 4-star Inverness hotel is smoke free.

  • 121 guestrooms or units
  • Meeting rooms
  • Deli
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front-desk safe
  • Concierge
  • Pool or billiards table
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Inverness Hotel offers 121 accommodations with safes and coffee/tea makers. LED televisions come with digital channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Inverness hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Languages

English, Polish

Property amenities

Family friendly

  • Laundry facilities
  • Snack bar/deli

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 12.00 per night)

Food and drink

  • English breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 7:30 AM–11:00 AM on weekends: GBP 17.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Billiards/pool table

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

Room amenities

Entertainment

  • Digital channels
  • LED TV

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispenser for toiletries
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per night
  • Service animals are exempt from fees

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Property payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 12.00 per night
  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and debit cards. Cash is not accepted. For guests' safety, the property includes a smoke detector in each accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Hotel Mercure Inverness
Inverness Mercure
Inverness Mercure Hotel
Mercure Hotel Inverness
Mercure Inverness
Mercure Inverness Hotel
Mercure Inverness Hotel Scotland
Inverness Ramada
Ramada Inverness
Mercure Inverness Hotel Hotel
Mercure Inverness Hotel Inverness
Mercure Inverness Hotel Hotel Inverness

Mercure Inverness Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 343 out of 1002 reviews
Rating 8 - Good. 355 out of 1002 reviews
Rating 6 - Okay. 173 out of 1002 reviews
Rating 4 - Poor. 90 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

ANN MARGARET

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a perfect location- easy to reach from both train and bus stations. The staff were good and the room was lovely.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed
Plenty parking available, professional reception, excellent room and very clean with very comfortable bed. I had room service both nights and again it was professional and quick. Breakfast was hot and tasty with good selection. My only two small gripes were the curtains could do with some repair work on the runners and light switches next to bedside were in dire need of a clean. Next time I’m in Inverness I would definitely return.
Stayed 2 nights in Nov 2024

8/10 Good

Sinead

Stayed 1 night in Nov 2024

6/10 Okay

noreen

Noisy if at front
Noisy if at front of hotel. Spoke to staff and we got a room at the back for next night. Staff on reception excellent service. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Warner

Liked: Room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Calum

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Charles

Stayed 1 night in Nov 2024

10/10 Excellent

robert

Liked: Cleanliness, property conditions & facilities
Location
Stayed 1 night in Nov 2024

2/10 Terrible

Karen

Travelled with family
Disliked: Staff & service, room comfort
Poor experience - don't recommend
We stayed here initially Friday evening. The issues began at 10pm when a couple began loudly arguing in a room nearby, this continue again in the early hours. Security were notified and this eventually stopped. We were booked to stay again Sunday and had to do so due to no refund option. Reception upgraded our room however this stay was worse than Friday. A couple began arguing at 1am until 5am when security eventually evicted them after I sent them several text messages reporting the arguing and fighting. Disappointed with this hotel and the way management deal with the issues. I would not recommend.
Stayed 1 night in Nov 2024

8/10 Good

Gemma

Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Karen

Disliked: Staff & service, room comfort
Stayed 1 night in Nov 2024

8/10 Good

WILLIAM

Liked: Staff & service
Very nice hotel with friendly staff
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ian

Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 2 nights in Oct 2024

8/10 Good

Gillian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Martyn

Liked: Staff & service
Disliked: Cleanliness
No bad room was dusty pretty standard staff were lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Leslie

Liked: Cleanliness
Room ok but a bit small. The card said "Dial 0 for reception", but there was no phone. My bugbear is having to pay for parking, even with a disabled badge. It's petty and money grubbing.
Stayed 2 nights in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Only one complaint: there were no electrical outlets anywhere near the bed. Plenty on the desk across the room, but no way to charge multiple devices that might be needed during the night without getting out of bed to do so.
Stayed 1 night in Oct 2024

6/10 Okay

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Bien situé, accès facile à la gare et beaucoup de restos près de l'hôtel.
Stayed 1 night in Oct 2024

6/10 Okay

Paul

Business traveller
Mediocure Hotel
Easy to get to. Stayed on second floor, corridors and outside very noisy. Didn’t sleep well. Dinner order wasn’t right, offered a complimentary drink and then billed for it. Maybe an off day, maybe not.
Stayed 1 night in Oct 2024

10/10 Excellent

Russ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Started out rough the room they gave me initially was still in use and I went down to the told them what happened and with in five minutes they had a new room for that was upgraded free of charge. The professionalism of the staff and quickness to fix the mix up made it a very minor bump in the road.
Stayed 1 night in Oct 2024

10/10 Excellent

john

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel located in a great area of downtown Inverness, lovely staff and nice accommodations.
Stayed 1 night in Oct 2024

8/10 Good

Melanie

Travelled with partner
Disliked: Amenities, property conditions & facilities
Exterior awful
Stayed 1 night in Oct 2024